Progent's Enterprise Network Consulting
Expert Branch Office Network Consulting:
Local Support for Nationwide Corporations
Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to develop a unique capability for supporting branch offices that require IT service with the responsiveness associated with small companies but which includes effective communications, thorough documentation, and compliance with corporate IT standards. If your enterprise maintains a branch office, sales office, or remote office with the branch location anywhere in or the California Central Valley, Progent can offer a broad range of onsite and remote IT support services and system architecture consulting.
Progent's branch office support services include:
- Progent's consultants are proven, Microsoft and Cisco certified industry veterans with extensive backgrounds supporting enterprise-class IT networks. Progent's engineers can work effectively with remote IT groups and can operate as a seamless extension of the corporate IT staff.
- Progent has the in-depth expertise to implement, support, troubleshoot and manage large enterprise technologies. Progent offers Active Directory and Microsoft Entra (formerly Azure AD} consulting for hybrid on-premises/cloud deployments, Microsoft Exchange Server 2019 integration, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration and support, Exchange 2010 consulting, Systems Management Server expertise and SQL Server support.
- Progent offers local, on-site expertise by providing field-level troubleshooting, trouble ticket initialization and vendor support coordination for WAN, VPN and ISP links. Experience working with all major telecommunications carriers and Internet Service Providers enables Progent to resolve complex problems involving multiple vendors who may be inclined to point fingers at one another rather than fix connection problems.
- Progent uses state-of-the-art tools such as Microsoft System Center Operations Manager for network monitoring to provide enterprise-class reliability and proactive trouble detection to branch offices.
- Progent provides detailed service documentation for all delivered services so that corporate IT departments can monitor service activity and costs.
- Progent provides 24x7 network support for international organizations that need round the clock support.
- Progent can provide a broad array of services to keep branch offices productive, including server hardware and software upgrades, HQ coordinated migration projects, desktop OS and application standardization, desktop upgrades, WAN support and upgrades, etc.
- Progent's GIAC, CISA, CISM, and CISSP certified security engineers can provide security vulnerability testing and remediation services to ensure that satellite office systems are in compliance with regulatory or internal standards.
An index of content::
Computer Support Help Desk Technology Consulting
Consultants Network Support Help Desk
The Helpdesk support delivery structure used by Progent gives small and midsize businesses an effective option to dependence on freelance consultants by offering broad technical knowledge shared by multiple support groups, optional round-the-clock availability of urgent assistance, escalation capability to world-class engineers for solving even the most difficult issues, service consistency and reliability, quick follow-up enforced by seasoned IT service administrators, a choice of easy-to-use techniques for requesting support tasks, plus excellent progress visibility made possible by trouble ticket updates and accessible via a web-based portal.
Secure SonicWall NSA 4650 Firewall
24/7/365 SonicWall NSA 2650 Firewall Security Company
Progent's certified SonicWall firewall consultants can show you how to integrate, maintain, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security solution and design security into your business practices.
Remote Workforce Endpoint Management Remote Support Services
24/7 Work at Home Endpoint Management Technical Support
Progent can assist small and mid-size organizations to implement unified endpoint management and monitoring solutions for maintaining devices operated by work-from-home employees.
Microsoft Teams Web Apps Server Consultancy
Urgent Microsoft Teams compliance Consultancy
Progent can assist your organization to design a migration to Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
After Hours Cybersecurity Security Evaluation Engineer
Cybersecurity Vulnerability Evaluation Consultant
Progent offers several network security service bundles intended to deliver larger corporations an objective and comprehensive network security evaluation from a group of certified security engineers. All Progent's network security evaluation bundles feature a suite of procedures including automated scans from within and from outside the network firewall, expert interpretation of scanned data by accredited security consultants, creation of a paper explaining the findings, plus an interactive concise executive summary and an extensive live review for in-house network administrators.
Catalyst 2900 Switch Troubleshooting
Catalyst 2960 Switch Network Consulting
With Catalyst switches for small and mid-size businesses, Cisco enables organizations to realize all the benefits of adding intelligence into their networks. Cisco's switch technology allows you to enable features that make your IT network sufficiently robust to handle time-critical needs, scalable to support growth, secure enough to protect restricted information, and designed for prioritizing and managing traffic flows to optimize system operations. Progent's CCIE and CCNP certified consultants can show you how to select and integrate Catalyst switches that make sense for your business. In addition, Progent's CISM and CISA certified security consultants can show you how to develop a comprehensive security policy and configure Catalyst switches so they help enforce your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
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