Enterprise Support
Branch Office Consulting:
Local Expertise for Nationwide Enterprises
Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to develop a unique capability for supporting branch offices that require IT service with the responsiveness associated with small companies but which includes effective communications, thorough documentation, and compliance with corporate IT standards. If your enterprise maintains a branch office, sales office, or remote office with the branch location anywhere in or the California Central Valley, Progent can offer a broad range of onsite and remote IT support services and system architecture consulting.
Progent's branch office support services include:
- Progent's consultants are proven, Microsoft and Cisco certified industry veterans with extensive backgrounds supporting enterprise-class IT networks. Progent's engineers can work effectively with remote IT groups and can operate as a seamless extension of the corporate IT staff.
- Progent has the in-depth expertise to implement, support, troubleshoot and manage large enterprise technologies. Progent offers Active Directory and Microsoft Entra (formerly Azure AD} consulting for hybrid on-premises/cloud deployments, Microsoft Exchange Server 2019 integration, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration and support, Exchange 2010 consulting, Systems Management Server expertise and SQL Server support.
- Progent offers local, on-site expertise by providing field-level troubleshooting, trouble ticket initialization and vendor support coordination for WAN, VPN and ISP links. Experience working with all major telecommunications carriers and Internet Service Providers enables Progent to resolve complex problems involving multiple vendors who may be inclined to point fingers at one another rather than fix connection problems.
- Progent uses state-of-the-art tools such as Microsoft System Center Operations Manager for network monitoring to provide enterprise-class reliability and proactive trouble detection to branch offices.
- Progent provides detailed service documentation for all delivered services so that corporate IT departments can monitor service activity and costs.
- Progent provides 24x7 network support for international organizations that need round the clock support.
- Progent can provide a broad array of services to keep branch offices productive, including server hardware and software upgrades, HQ coordinated migration projects, desktop OS and application standardization, desktop upgrades, WAN support and upgrades, etc.
- Progent's GIAC, CISA, CISM, and CISSP certified security engineers can provide security vulnerability testing and remediation services to ensure that satellite office systems are in compliance with regulatory or internal standards.
An index of content::
Microsoft SQL Professional
Microsoft T-SQL Contract Programming Firm
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid development of cutting-edge enterprise-class applications that can give your business a significant competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, installing and managing Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Specialist Dynamics GP Software Development
24/7 Great Plains Accounting Professionals
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create custom line-of-business applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to create reports that let you track your business more thoroughly, transforming raw data into valuable understanding of your business.
Consultant Rates Outsourcing Firm
Recovery Services Value Pricing
Progent's pricing model is to charge for phone support and on-premises visits by the minute. Consequently, you owe exclusively for delivered services. Progent does not demand a higher rate for off-hours or emergency service, and inside California or in areas where Progent provides on-premises support, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no service activation charge and requires no retainer for services delivered during normal business hours. Many support firms impose large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for fast fixes so you will not be tempted to permit simple problems to fester.
Small Business IT Outsourcing Specialists
Professionals Full Service Outsourcing
Progent can provide in-depth remote support for all major technologies associated with today's small business information systems and offers a variety of strategic, on-demand support services such as a temporary Chief Information Officer to offer advanced IT design and budgeting capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus protection as a managed service, project management for critical projects such as office moves oroperating system upgrades, Cisco-certified experts for designing high-performance and robust network infrastructure, security engineers to ensure data safety and compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to write, enhance, or troubleshoot business application programs.
Aironet Wireless Access Point Technology Consulting
Top Quality Aironet 1600 Access Point Remote Technical Support
Progent's Cisco CCIE-certified Wi-Fi network consultants offer remote or onsite integration and debugging support to assist your organization to plan, implement, update, optimize, administer and debug Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity solution that is easy to administer and scale. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet Wi-Fi access points to accommodate your unique office design, building structure, and anticipated network traffic.
Consultant Ryuk ransomware recovery
Maze ransomware recovery Specialist
Progent's ransomware consultants can help you to evaluate your ransomware defenses, monitor and guard your network, assist with negotiating a settlement with a hacker, and rebuild a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
CISSP-ISSAP Security Consult
CISSP Certified Security Systems Engineer Engineer
Progent's CISSP-certified cybersecurity consultants can help organizations of all sizes with any facet of IT security. Progent can implement cost-effective security solutions that protect a small office from advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate local, online, and mobile clients accessing IT resources distributed over a mix of physical datacenters and various clouds.
Consulting Services Citrix Virtualization
Citrix XenCenter Services
Progent's Citrix-certified consultants can help you to understand the business benefits of XenServer and additional Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition assess your existing XenServer environment and show you how to enhance resource utilization, responsiveness, security and compliance, availability, and recoverability.
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