Network Support for Small Companies
Part-time Chief Information Officer Services:
Offered in Major Cities in the U.S.
Progent can provide the services of a veteran IT professional with decades of experience in technology management, development, operations management, and business consulting for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These senior consultants can provide key services for small business or enterprise clients.
Most small businesses cannot afford to maintain an experienced full-time CIO with the big-picture perspective needed to align IT spending with strategic goals. To help clients leverage their IT investment, Progent offers part-time CIO services for assistance with:
- Strategic planning. Create and implement a comprehensive growth strategy that leverages technology to help your company become a high-performance business. Develop a big picture that realistically defines your information network as a strategic business tool to give your organization a competitive advantage.
- Rationalizing and managing your IT budget. Understand which IT investments make business sense. Create models for Total Cost of Ownership, Return on Investment and Risk Management that relate to your short-term and long-term business strategy. Define an IT budget that supports business growth, and manage the budget in step with actual business results and perceived opportunities.
- Business process improvement and reengineering. Analyze current workflows and processes within your business and between your business and outside organizations. Use information technology to help you improve or redesign business processes in order to enhance collaboration with suppliers, partners and customers to maximize performance and achieve your business goals more quickly.
- Contract and vendor negotiations. Qualify vendors and evaluate products and services that support your business objectives and are in line with your IT budget. Negotiate contracts to maximize the business impact of your budgeted IT investments and to meet cash flow requirements. Monitor product performance guarantees, service level agreements, and special upgrade opportunities.
- IT security. Define a complete security strategy that covers security policies and procedures, a secure IT infrastructure, security monitoring and virus protection software for local and remote users, regular security patches, and emergency response plans for security breaches.
- Data center management. Set up and manage a robust data center for web-based e-commerce, management information, corporate intranets, or mission-critical application servers. Implement application server monitoring to detect potential problems proactively and reduce avoidable downtime. Establish procedures to keep critical applications current and deploy software that reduces costs by automating management tasks and consolidating information. Define and enforce backup and restore procedures.
- Network management. Design and manage secure, cost-effective network framework that provides the performance, availability and expandability required to support your business objectives. Provide telecommuters and mobile workers with fast, reliable and secure connections. Use appropriate network monitoring software to anticipate problems, identify bottlenecks, and track usage.
- Desktop management. Develop and implement a comprehensive plan for desktop management that includes procedures for adding, moving and changing computers, help desk services, asset tracking, software revision control, configuration standards, automated management software, and support for mobile devices such as notebooks, smartphones and tablets.
- Disaster recovery. Create and test a disaster recovery plan that includes analyzing the vulnerability of your network infrastructure and critical data, addresses disaster scenarios such as hardware failure, natural catastrophes or hacker attacks, defines backup procedures and backup system validation, describes an effective and affordable power backup system, specifies virus protection software, incorporates an appropriate level of system redundancy, and proposes off-site backup and recovery procedures.
To download a printable datasheet in PDF format, click:
IT Outsourcing Services for Small Businesses.
Read Progent's White Paper: Advantages of IT Outsourcing and Co-sourcing Services from Progent
For an overview of how Progent's IT outsourcing and co-sourcing services can help businesses of all sizes, see Progent's
Contact Progent for Part-time CIO Consulting Services
Progent can provide companies in major cities throughout the United States a professional consultant to act as a part-time CIO so that your business can develop and implement a well conceived IT strategy without incurring the cost of a full-time senior IT executive.
If you are looking for a part-time CIO, call Progent at
An index of content::
Java Contract Programming Firm
Database Programming Outsourcing
Progent's expert programmers, database designers, and project managers can help large businesses to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and program co-ordination or Progent can assist clients plug expertise gaps by offering database designers and programmers skilled in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to incorporate SharePoint with other applications like Microsoft SQL and Office Excel to build data-driven intranets and web portals. Progent also offers expertise with web development tools and can assist clients to build, enhance, repair, or migrate web-based applications to take advantage of the most current web technology.
Teleworker Integration Integration Support
24x7x365 Teleworker Integration Consultant
Progent has two decades of background helping small and medium-size businesses to plan, deploy, tune, administer, and troubleshoot IT networks that support telecommuters.
At Home Workforce Data Protection Online Technical Support
Offsite Workers Data Protection Remote Support
Progent can assist small and medium-size organization to design, deploy, verify and troubleshoot data protection technology to support work-from-home employees.
ransomware removal and file recovery Consulting Services
Consultancy Egregor ransomware recovery
Progent's seasoned ransomware recovery experts can help your business to restore a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Largest New Mexico Outsourcing Technical Support
Oregon Computer Help
Progent's National Support Center offers nationwide remote troubleshooting for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier support professionals provide telephone help and remote secure computer access to troubleshoot and resolve network problems quickly and affordably. The breadth of IT experience represented by Progent's team of nationwide service professionals makes it possible to escalate even the toughest network issues to appropriate specialists as required.
Outsourcing Work at Home Helpdesk Services
Technical Support Services At Home Employees Helpdesk Services
Progent offers small and mid-size organizations supplemental or comprehensive Help Desk support services for offsite workers.
24/7/365 DopplePaymer ransomware recovery Professional
Phobos ransomware recovery Engineers
Progent's seasoned ransomware recovery consultants can help you to reconstruct an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
wireless controller Integration Support
prime infrastructure Computer Consulting
Cisco's Catalyst line of wireless controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, tuning wireless throughput by reducing the effect of radio frequency congestion, improving wireless uptime with rapid failover, and strengthening security by detecting threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.
Consulting Services Computer Security Vulnerability Evaluation
Web Application Security Assessment Specialist
Progent offers special network security service bundles designed to deliver larger enterprises an objective and comprehensive security audit from a group of certified security consultants. All Progent's network security assessment bundles feature a suite of services including automated scans from within and from beyond the company security perimeter, expert interpretation of captured data by certified security consultants, production of a report documenting the results, plus an interactive high-level executive outbrief and an extensive live outbrief for in-house network managers.
Consultants Network Security Scan
Internal Security Scan Consultancy
Progent has put together two low-cost service bundles designed to allow small businesses to receive an independent security assessment from a certified security consultant. With Progent's External Security Inventory Scan, a security engineer administers an extensive examination of your network from outside your firewall to uncover possible risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a certified security professional executes a network scan from an authorized machine within your company firewall to evaluate vulnerabilities to internal attacks. The two security inventory services are set up and run from a secured remote location.
Windows 11 Installation Support and Setup
Expert Microsoft Certified Windows 11 and TPM Network Consulting
Progent's Windows 11 consulting experts can provide a range of services for Windows 11 including cloud and hybrid integration, mobile device management, at-home workforce access, data and identity security, centralized deployment, and Call Center support services.
PIX Firewall Specialists
24x7 Cisco PIX 500 Firewall Migration Consulting
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not support these legacy devices. Progent still provides consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you determine if you should adopt more current firewall products from Cisco. Progent's Cisco-certified specialists can help your company plan and carry out a smooth migration to Cisco ASA 5500-X firewalls following industry best practices.
ransomware cleanup and file recovery Specialists
Hermes ransomware recovery Professionals
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, remotely monitor and guard your IT environment, assist with settlement negotiations with a hacker, and rebuild a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Catalyst Wireless AP Onsite Technical Support
Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security Consultant
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP consultants offer economical online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless APs.
Specialists Microsoft Windows 2003
Windows Server 2003 Consultant Services
Progent's certified Windows 2003 Server engineers can provide network support and IT consulting services for the entire line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, integration, update, and maintenance offerings include system design, deployment, project management, in-person and remote network support and repair, Help Desk services, expert security consulting, turn-key outsourcing, and expert co-sourcing.
SCDPM 2012 and SharePoint Network Consultant
SCDPM 2012 Deduplication Computer Consulting
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist businesses of all sizes to plan, implement, administer, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of Data Protection Manager or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional help for resolving particularly stubborn problems, or full project management support. Progent can also help you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
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