Progent can help your company to design, deploy and debug a backup plan based on MSP360 software. MSP360 enables file/folder or image-based backup/recovery for virtual machines and physical computers, supports all popular public clouds, and permits businesses to build a backup ecosystem with a low RTO and a granular RPO. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to protect against data loss resulting from human mistakes, computer errors, malicious insiders, and malware attacks such as ransomware.
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide centralized management and world-class security for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
Progent's consultants can provide Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and one-on-one training. Progent can help businesses to migrate to macOS from OS X or other earlier editions of Mac OS X and Progent can provide expertise with Apple Mac applications. Progent can also help you with Apple iPhone support and Apple iPad management, or moving to iCloud services. For business environments built solely on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, integrating and maintaining a network infrastructure that is reliable, safe, fast and aligned with your company's business goals.
Progent provides nationwide online help and consulting services for businesses who operate macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft Windows products. Progent's experts can provide macOS and OS X clients a variety of services such as desktop support, migration to the current edition of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online IT help offers optimum return for your information technology budget by extending user efficiency and limiting the time billed for network repair services. Advanced online access tools and experienced service specialists and engineers allow Progent to handle the majority of network issues without wasting time and money by traveling to your location. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of phone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM certified security professionals to assist you with the toughest system issues.
Server growth wreaks havoc on network budgets and administrative resources. Server consolidation through a virtual infrastructure offers lower total cost of ownership of servers and quicker ROI, more leveraged use of physical computers, streamlined operations, increased network uptime, and easier management. Common usage scenarios for virtual servers are hardware consolidation, low-cost platforms for line-of-business legacy applications running on obsolete operating systems, and inexpensive isolation of software development or evaluation environments from on-line systems.
Windows Hyper-V 2016 utilizes core technologies initially developed for and proven on Azure, among the world's biggest public clouds. This dramatically improves the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, availability, scale, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to support your vital applications, plan an efficient network architecture for a cloud-based or hybrid deployment, create and execute a non-disruptive upgrade plan, train your IT administration and support staff, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.
Progent offers the support of a veteran consultant with extensive hands-on experience configuring, maintaining, and upgrading immersive telepresence systems from leading suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal IT management team, your ISP, and your video conferencing platform vendor to assist your company increase the business value of your video conferencing solution.
Progent's veteran group of network consultants and subject matter experts have extensive experience delivering online and onsite support for businesses of any size who need to incorporate Android phones and tablets into their information systems so that users can communicate and collaborate from anywhere. Progent offers the range of know-how to resolve technical problems that span numerous vendors and that represent a combination of older and current information technology. Progent offers cost-effective online technical support to assist you with any facet of planning, configuring, managing and troubleshooting your BYOD environment. Progent can provide as-needed technical support to help you to resolve especially stubborn technical issues, or Progent can provide comprehensive project management support to help you complete strategic network projects on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or individual training to show you how to manage and use Android phones securely and productively.
Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing wireless availability with fast failover, and hardening security by detecting cyber threats and analyzing network traffic according to user class and locale. Progent can help you to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest Wi-Fi controller solutions.
Microsoft SQL Server 2005 offers powerful, standardized tools to IT professionals and information workers, lessening the complexity of designing, integrating, administering, and using company data and analytical applications in environments ranging from handheld devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in planning and building data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
For large organizations, Progent can supplement internal network support staffs by providing extensive background in supporting key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the national or worldwide businesses with branch offices, Progent can perform as a seamless nearby extension of enterprise IT management. Progent's enterprise support services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley conformance, project planning, and top-level service for multi-site office environments based on Enterprise Windows. Progent can offer on-site consultants and specialists to assist with a site move or branch move, or a system architect to help with building or utilizing an Internet Data Center or co-location site.
Medium-size businesses can enjoy all the benefits of Operations Manager and have fast access to Progent's Microsoft and Cisco Certified network consulting experts. With Progent's economically priced network support programs, mid-size organizations can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, proactive alerts, comprehensive reporting, Help Desk support, and online troubleshooting. For businesses with line-of-business environments who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer mid-size company information systems enterprise-class reliability, protection and productivity.
Progent's fault tolerant network consultants provide non-stop computing support, disaster recovery planning, network load balancing, non-stop interoffice connectivity, non-stop Internet connection design, 24x7 data center support, and other non-stop operations services to show your company integrate a non-stop network for strategic applications. Progent has the knowledge and experience to develop affordable, fault-tolerant systems by utilizing the evolving library of Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-location network with a fully redundant Internet interface and efficient network load balancing.
Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount off Progent's normal desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle the most issues.
Progent's Cisco certified networking experts can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent's Duo managed services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices.
Microsoft 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and associated email infrastructure to reduce hardware expense and administrative overhead. You can deploy Microsoft 365 Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable remote support to help your small businesses to evaluate the potential advantages of Exchange Online, design a network topology that fits your functional requirements and budget, carry out a non-disruptive move from your existing Exchange system to one that incorporates Exchange Online, train your management team and users, and provide ongoing consulting and technical support.
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed services. Unlike many freelance consultants or local support firms who provide minimal documentation or specifics of services done, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the service documentation transmitted by every staff member to every client. The practice of documenting and organizing service activity allows more effective support and eliminates a variety of common problems such as when a service customer is effectively held hostage to a consultant who won't let go of vital service information.
Progent's certified database developers can provide businesses of any size online DBA and programming services for leading RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support available from Progent include software installation and configuration, application design and coding, administration support, synchronization solutions, storage management, performance optimization, data migration, security and compliance, backup and recovery systems, problem solving, and webinar training.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, simplifies long-term service demands, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to finish your project rapidly and affordably. Progent's Exchange 2007 help, repair, and design offerings include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server.
Progent's ProSight portfolio of managed IT services are geared to offer organizations who maintain minimal in-house network administration and support teams with low-cost help from world-class management platforms and consulting experts. Benefits of Progent's ProSight line of managed IT services include fixed network management costs, smart automation of common administrative processes, continual adoption of new technology, smooth transition from older systems to up-to-date solutions, close fit between information technology with strategic goals, guidance from veteran network experts, and freeing up management to concentrate on business issues instead of fast-evolving network technology.
Microsoft Exchange 2013 includes significant improvements to the capabilities of Exchange 2010 and delivers important innovations as well as a redesigned architecture. These improvements affect key IT areas like manageability, high availability (HA), security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can help you evaluate the potential business benefits of migrating to Exchange 2013, design a cost-effective validation and deployment plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management for Exchange Server 2013.
Progent's productive atmosphere will allow you to become a more capable professional by improving your information technology skills and increasing the satisfaction of your customers. Progent delivers this commitment by recruiting the best consulting talent for you to work with, offering a state-of-the-art system architecture, using proprietary software tools to deliver the highest level of support, and by streamlining our business structures for attracting and retaining clients.
Progent's Check Point Software firewall experts can help you design, integrate, and manage firewall environments that rely on Check Point Next Generation security gateways and Check Point's cloud-based security services. Progent's consultants can also help you support older Check Point firewalls or migrate smoothly to Check Point's next-generation security gateways.
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide range of remote services to assist you to design, develop, pilot test, install, manage, and debug business applications based on any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to upgrade your legacy Excel applications to the newest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility issues between different versions of Office Excel. Progent offers on-demand support to organizations who need a fast solution to a stubborn issue related to Office Excel and Progent also offers comprehensive project management support for upgrading or creating line-of-business application software built on Office Excel. Progent's cost-effective online training classes for Excel can be customized to address the needs of individuals or teams.
Progent's Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk support seamlessly between your IT team and Progent's roster of veteran desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's ProSight Virtual Hosting combines proven virtual server technology, a world-class data center, and the technical services of Progent's Microsoft-certified consulting group to provide small businesses with a comprehensive information technology outsourcing solution that improves network availability and security, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a smaller business can have all of its operating system platforms and key application servers hosted in a safe and reliable facility on a high-performance, high-availability virtual server configured and maintained by Progent's computer support experts.
Progent's certified Windows Server 2022 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Progent's Jabber consultants can provide remote or on-premises expertise to assist businesses of all sizes to design, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for the technologies that make up building an end-to-end Cisco Jabber solution including Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and the many other components of a cohesive collaboration solution.
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting. Progent has a team of network experts based in the vicinity of Tampa, and Progent also offers online expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware specialists, and senior disaster recovery/business continuity preparedness experts. Progent can also help your business to design and implement a migration to the Flexential facility by providing services like designing system configuration, recommending hardware, system configuration and testing, troubleshooting, setting up online network management, and training your network support team.
Progent's Shared Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's roster of seasoned technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's proven ransomware recovery experts can assist your business to rebuild a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Barracuda's value-priced CloudGen Firewall devices offer web filtering, remote connectivity, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust support along with centrally managed and monitored services throughout your complete enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the expertise to be your single source for network guidance, administration, education, and security expertise.
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting services. Progent maintains a group of IT consultants located in the Tampa area, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and veteran disaster recover preparedness consultants. Progent can also help your business to design and carry out a migration to the Flexential data center by providing services like designing system configuration, recommending hardware components, system setup and validation, debugging, streamlining online management, and training your network staff.
Progent's high availability network consultants provide reliability support, disaster recovery services, system load balancing, 24x7 interoffice access, high-availability Internet architecture design, 24x7 data center support, and other high-availability operations support to show your organization design a 24x7 network for strategic applications. Progent has the experience to develop economical, non-stop systems by utilizing the evolving library of Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified engineers can help you build a high-availability mutli-site network with a completely mirrored Internet interface and efficient system load balancing.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and repairing System Center Operations Manager solutions and offer organizations of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to help you to fix critical issues detected by System Center 2012 Operations Manager.