Progent provides support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall product that fits your security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
ISA 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing networks of any sized business against a wide range of attacks. Progent's Microsoft ISA Server consultants can show you how to plan, cost-justify, pilot, install, customize and manage the Standard or Enterprise edition of ISA Server 2006 on your information system.
Progent's business climate will allow you to become a better consulting professional by improving your technical skills and boosting the satisfaction of your clients. Progent delivers this promise by recruiting the best professional talent for you to operate with, providing an advanced system architecture, running proprietary application utilities to deliver the maximum level of support, and by optimizing our business structures for attracting and maintaining clients.
Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, optimizing wireless throughput by limiting the effect of RF congestion, improving wireless uptime with fast failover, and strengthening security by detecting threats and filtering traffic content according to user type and location. Progent can assist you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller solutions.
Progent's certified Windows 2000 Server consultants offer computer help and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 configuration, update, and support services include system design, deployment, project management, local and remote technical support, Call Center outsourcing, expert security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Microsoft-certified Intune consultants can help your company to understand the business value of adopting Microsoft Intune for configuring and managing your portable computers including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can assist your company to define security and compliance policies, set up test systems to evaluate the appropriateness of Microsoft Intune for your environment, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune solution.
Progent's Ekahau-certified Wi-Fi experts can help you to plan, implement, optimize, manage and debug a Wi-Fi network optimized for your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal measurement.
Progent can help small and medium-size organizations to implement security protection systems and deliver cleanup expertise needed to support remote workers.
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to create specialized mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting consultants can show you how to design reports that let you track your business more thoroughly, transforming uncooked information into useful understanding of your company and customers.
Windows 8.1 is designed to power devices from smart phones and slates to power-user desktops. An abundance of innovative features, such as touch screen support and iconic live tiles GUI, provide a wide selection of benefits for organizations who know how to put them to work. Progent's Microsoft-certified consultants can help bring your organization up the learning curve with Windows 8.1 and make sure you derive significant competitive value from the operating system's various new and enhanced technologies.
Progent's ProSight Virtual hosting services provide small companies a variety of advantages including lower capital costs, savings on operational costs, improved management focus, enterprise-class protection, greater availability, and regulatory compliance.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide centralized management and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
Progent's high availability network consultants offer reliability consulting, disaster recovery planning, network load balancing, 24x7 interoffice connectivity, high-availability Internet interface design, fault-tolerant data center support, and other fault-tolerant networking support to help your company design a non-stop network for mission-critical applications. Progent has the experience to design affordable, non-stop systems by utilizing the expanding library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can help you build a high-availability mutli-site network with a fully mirrored Internet interface and intelligent network load balancing.
Before Progent's Microsoft Operations Manager solution, network issues were approached reactively, once users complained about them. With the benefit of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent can now anticipate network problems before they grow to be critical enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with incipient problems before customers suspect that the problems exist. Progent has expertise with MOM 2005 and MOM 2000 to provide small business IT systems enterprise-class availability, security and performance.
Cisco's network security and remote access products for small businesses offer a complete line of manageable security solutions to help protect your local and remote information system. Cisco's VPN product family features routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP certifications who are able to assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that align best with your business goals.
Progent's consultants can provide remote and on-premises consulting services for companies of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to design an on-premises, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; configure HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms like Cisco UC. Progent's certified network security experts can assist you create and verify a security environment for your Skype for Business deployment that is compliant with regulatory requirements.
Progent provides the help of Microsoft and Cisco-Premier IT support experts to show clients affordable ways to help companies maximize the benefits of Microsoft and Cisco technology. For networks that span from small offices to nationwide enterprises, Progent's network consultants can show you how to improve your information system's e-mail architecture, protection, availability, throughput, and system administration.
Progent's Microsoft-expert engineers can help you to update your desktops from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of moving to 64-bit PC desktop computing, plan an efficient migration strategy that reduces business interruptions, and provide inexpensive, expert remote help to aid your organization to install 64-bit desktop operating systems and application programs on your current computers.
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Progent's CISSP-certified network security consultants can assist businesses of any size with any aspect of information system security. Progent can help implement cost-effective cybersecurity solutions that guard a small office from advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile users accessing network resources spread over multiple physical sites and various clouds.
Progent can help you to design and implement an efficient migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both onsite and cloud assets.
Progent can help you in all facets of your migration to Microsoft Exchange 2016 including planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are offered at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Progent's data protection experts can help you to create, deploy and troubleshoot a backup/restore solution based on MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for virtual machines and physical machines, supports all leading public clouds, and allows businesses to create a backup solution with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to prevent data loss resulting from human mistakes, computer glitches, ill-intentioned users, and external attacks such as ransomware. To learn more, visit ProSight Data Protection Services 360 Backup solutions.
For corporations with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Premier IT support professionals and authorized Cisco system consultants offer a variety of network consulting services such as project planning, SOX compliance, office moves, enterprise security, system architecture, local or phone-based emergency support, and troubleshooting for colocation hosting facilities. A Progent IT consultant can show you how to plan a multi-office network that makes efficient use of colocation services and Internet hosting sites. Progent's Microsoft Certified consultants can help large enterprises design, deploy and support major rollouts of updated versions of Microsoft technology such as Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to configure Cisco products for connectivity solutions that incorporate simple, high-speed, integrated, and wireless networking.
Progent's Sun Solaris platform support experts offer small businesses and developers help with managing and supporting Sun Solaris systems that run with Microsoft-powered networks. Progent can give your organization access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of experience offers you a convenient one-stop consulting firm to help you create and maintain a secure and reliable cross-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent can assist small and medium-size businesses to implement network security protection solutions and provide response expertise required for at-home workers.
The QTS (formerly Herakles) Colocation Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation site or if you are considering moving your primary or offsite backup system to Herakles/QTS, Progent offers a variety of cost-effective services that include data center relocation, system deployment and updates, infrastructure optimization, comprehensive project management, virtualization configuration, remote monitoring, streamlined system management, software development, disaster recovery planning and testing, security assessment, and the support of Progent's Test Lab.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's consulting engineers while retaining your own service brand as a seamless extension of your network consulting team.
Progent's certified Windows 2003 Server engineers can provide computer help and IT consulting for the complete family of Microsoft .NET Servers, Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, configuration, update, and support services include network planning, deployment, project management, in-person and remote network support and troubleshooting, Help Desk services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
If you have a small business information system with 10 to 50 desktop users, Progent's network outsourcing services save your organization from over-reliance on an individual freelance consultant while giving you affordable and dependable access to enterprise-class network support. By providing IT support help when you require it, providing specialized knowledge for key technologies, delivering value-added support such as automated server monitoring, and billing only for support you receive, Progent gives you an affordable way for optimizing the business value of your small business network. Progent is the smart way for small businesses to create and maintain a reliable and secure information system and to benefit from fast access to the skilled support ordinarily available only to businesses who can afford a sizeable internal IT group.
Progent has two decades of experience assisting small and mid-size companies to plan, deploy, tune, manage, and debug computer networks that support at-home workers.
Progent can assist organizations of all sizes to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your company to move from an older release of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM environment to make sure you realize the highest possible business value.
Progent can provide advanced online consulting support to help companies integrate their networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to design and manage hybrid environments that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that combine physical resources along with public cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud migration services that include Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over two decades of background providing high-level consulting services online, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
Key features of Dynamics GP accounting include a modular structure that allows you to buy only the functionality you require, a standardized architecture built on Microsoft technologies to safeguard your investment and provide a highly interconnected environment, enhanced reporting capabilities that permit you to track all operations, income and expenses and sales trends, compatibility with Microsoft Office to speed access to corporate information, the ability to integrate information from virtually any db software or desktop application into Microsoft Dynamics GP, plus an open architecture that makes it possible to create specialized applications. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP/Great Plains support professionals to show you how to convert the advanced features of Dynamics GP business accounting software into a productive business solution.
The QTS Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS data center as a colocation site or if your company is planning on moving your primary or disaster recovery system to Herakles/QTS, Progent can provide a range of budget-friendly consulting services including colocation relocation, equipment deployment and updates, infrastructure optimization, comprehensive project management services, virtualization configuration, offsite network monitoring, streamlined network administration, software programming, disaster recovery/business continuity planning and testing, security assessment, and the use of the Progent Test Lab.
Progent's Sun Solaris platform consulting services provide small and mid-size businesses and software developers assistance with managing and supporting Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide range of expertise offers you a convenient one-stop source to show you how to create and manage a secure and robust mixed-platform network and communications environment that allows Solaris and Microsoft interoperability by combining MS Windows with popular versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Progent's Co-managed Help Desk service allows your business to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
Progent's veteran team of IT consultants and application specialists have years of background providing online and on-premises support for organizations of any size who want to integrate Android phones and tablets into their information networks so that users can communicate and collaborate while on the go. Progent has the breadth of skills to solve technical issues that span multiple manufacturers and that entail a mix of legacy and up-to-date technology. Progent provides budget-friendly online expertise to assist you with any stage of designing, implementing, managing and troubleshooting your BYOD solution. Progent can provide as-needed support to assist you to handle especially challenging IT problems, or Progent can provide outsourced or co-sourced project management support to help you finish major network projects on schedule and on budget. Progent can assist with local, cloud-based, or hybrid networks and can provide expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide customized group or individual training to show you how to manage and operate Android phones and tablets to maximize their business value.
Progent's Microsoft-certified consultants can provide online and onsite consulting services for organizations of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to design a local, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems such as Cisco UC. Progent's certified network security consultants can help you create and validate a security environment for your Skype for Business deployment that meets regulatory standards.
Progent's Mac networking engineers can help you with a wide array of network foundation issues such as system architecture, remote and mobile connectivity, internetwork compatibility, security, and new technologies such as Voice over IP and fast wireless networking. For company networks based solely on Mac OS X or for environments incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent has the experience and size to handle the challenge of designing, configuring, and supporting a system architecture that is reliable, secure, productive and aligned with your corporate objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan storage area network solution. Progent can also provide skilled experts to support Cisco routers and switches.
Progent's Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy development of advanced business applications that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering expertise, maintenance and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information network. Progent can also help you migrate from older editions of SQL Server to Microsoft SQL Server 2005.
Progent's support services for software/firmware update management offer organizations of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, applying, and documenting updates to your servers, endpoint devices printers, network infrastructure appliances such as routers and Wi-Fi APs, and IoT devices like alarms and health monitors.
This page contains the latest updates on security threats, patches, and leading practices. Contact Progent if your organization needs assistance protecting your system against the latest cybersecurity threats.
If your company computer system combines Linux platforms with MS Windows, Progent can help you to incorporate your computers into a cohesive network that permits all your OS platforms to coexist for easy management, seamless dataflow, high reliability, enhanced throughput, and tight security. Progent's Linux and Windows coexistence assistance offerings include network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical help and troubleshooting, in-person technical support, and Help Desk outsourcing.