Progent's Experts Team
Citrix Virtualization Expertise
Citrix has developed a comprehensive line of products that provide enterprise-class manageability, scalability, and performance for virtualizing servers and for centralized delivery of Windows desktops and applications. More than 100 million people worldwide currently use Citrix technology and the company offers solutions for all major operating systems and for hardware ranging from data center servers to desktop PCs to touch-screen tablets and smartphones. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you evaluate the business benefits of Citrix virtualization products and can help you plan, test, implement, troubleshoot, and support Citrix technology. Progent can assist you to maintain a legacy Citrix environment based on products such as MetaFrame and Presentation Server or plan and execute an upgrade to the latest Citrix technology. Progent can also provide custom online webinar training to help your IT staff manage your Citrix solution efficiently.
Citrix Solutions for Virtual Windows Desktops and Applications
Windows desktop and application virtualization, like server virtualization, decouples computer hardware from software. The idea behind desktop virtualization is to be able to use almost any client computer to run software located on or streamed from a centralized data center where desktop images and virtualized applications are easy to standardize, deploy, update, secure, and restore. Citrix is a long-time leader in providing virtual desktop solutions that minimize the difference in the user experience between physical and virtual environments. Citrix offers two platforms for virtualizing Windows desktops and applications, XenDesktop and XenApp.
XenDesktop
Citrix XenDesktop can deliver standardized or custom virtual Windows desktops and applications to any personal computer, Mac, thin client, touch-screen tablet, or smartphone from a centrally managed data center. XenDesktop offers server-side and client-side options for delivering virtualized desktops and applications, allowing IT managers to support a broad mix of users that can include task workers, power users, and mobile warriors. The traditional Virtual Desktop Infrastructure (VDI) delivery option offers high performance and extensive personalization for online users. The local Virtual Machine (VM) desktop delivery option accommodates users who occasionally need to operate without an Internet connection.
Compared to earlier releases, XenDesktop 5.5 provides significant enhancements in desktop customization and management, supports a wider selection of client computers and operating systems, delivers better performance for voice and video applications, and is more efficient in utilizing online bandwidth. The new Citrix Receiver supports the current generation of touch-screen tablets and smartphones and can be used with client devices powered by Windows, IOS, Android, WebOS, Chrome OS, Mac OS, and Linux. Real-time audio streaming, webcam compression, graphics command redirection, and local rendering all combine to create the equivalent of a local experience for online users. To learn more, visit Progent's consulting support for Citrix XenDesktop.
XenApp
XenApp is the latest incarnation of the original MetaFrame and Presentation Server products from Citrix. XenApp allows you to virtualize Windows applications so you can store, configure, and update single instances, or "Golden" copies, of each key program on an application hub in a datacenter. You can then make the applications available to authorized remote users without compromising security or allowing sensitive information to leave the datacenter. Performance is dependent primarily on network bandwidth and capacity is limited by user licenses. This architecture dramatically reduces management costs and eliminates lost productivity associated with client computers such as misconfigured operating systems, application incompatibilities, security gaps, and insufficient memory or storage.
For virtualizing server-based applications, an area in which Citrix is a pioneer, clients can run Windows applications on-demand over their connection to the datacenter. In this case, the applications are executed on remote datacenter servers and the online connection between the user and the datacenter is required. Alternatively, the client-side model allows users to stream virtualized applications from the datacenter to their local computers, allowing them to work offline. XenApp supports server-side and client-side delivery models as well as a mixed-mode model that can accommodate almost any class of end user. Regardless of the delivery model, the centralized management of virtualized applications made possible by XenApp can reduce IT costs by half while enhancing security and recoverability. XenApp can run on dozens of operating systems that include Mac, iPhone, and all major versions of Linux. XenApp's enterprise-class features include support for load-balanced server farms and extensive fault tolerance. To find out more, see Progent's support services for Citrix XenApp.
Citrix Virtual Server Solutions
The virtual server products offered by Citrix are built around the Xen hypervisor, a high-performance base-metal architecture that works directly with the host's hardware. This design eliminates the need for a full-featured OS on the client computer. The bare metal approach is different from Windows Hyper-V, which requires the installation of a special version of Windows Server 2008, but it is similar to the vSphere hypervisor from VMware. However, in contrast to VMware's proprietary design, the Xen hypervisor has an open architecture that has been incorporated into more than a dozen commercial server virtualization products. Notably, the Xen hypervisor powers Amazon's Elastic Cloud, which is the largest deployment of server virtualization technology in the world. XenServer's open architecture allows customers to use their current storage solution, which may support capabilities such as snapshotting, replication, and provisioning, without forcing customers to hassle with a proprietary and unfamiliar storage system.
XenServer
XenServer is a powerful virtual infrastructure platform that includes server and workload management, live migration, disaster recovery, simplified support, fast installation (dubbed "10 to Xen" by Citrix), and high performance for Windows and Linux applications. Like VMware's vSphere, Citrix offers a low-end version as a free download. The entry-level version of XenServer has no limit to the number of servers or virtual machines supported or to memory capacity, and includes enterprise-class capabilities like live migration and centralized management of multiple servers.
An important innovation of Citrix XenServer is paravirtualization, which enables the guest OS to contribute to the virtualization process. Paravirtualization improves performance, reduces the Xen hypervisor footprint, and allows XenServer to accommodate more virtual machines per physical server. Higher virtual machine density saves money by reducing the investment in physical servers, streamlining administration, and cutting datacenter environmental control and real estate costs. Citrix offers the paravirtualized Xen hypervisor for the most popular versions of Linux including Red Hat Enterprise Linux, Novell SUSE, Debian, Oracle Enterprise Linux, and CentOS. XenServer can also utilize the hardware-based virtualization capabilities of Intel VT and AMD-V CPUs. For additional information, see Citrix XenServer support from Progent.
Citrix Essentials for Hyper-V
The Citrix Essentials for Hyper-V (Citrix Essentials) management suite leverages the capability of Microsoft System Center Server Management Suite to enhance storage management and dynamic provisioning in Hyper-V environments. Citrix Essentials is built on the Microsoft Management Console and works with Microsoft's Virtual Machine Manager, providing advanced management features including multi-location recovery, automated lifecycle management, dynamic provisioning, and close integration with existing storage systems.
To improve the ability to maintain Windows Hyper-V and Microsoft System Center environments, Citrix Essentials provides an extensive library of advanced management tools including StorageLink Technology for leveraging the resources and functionality of existing storage systems, StorageLink Site Recovery to facilitate disaster recovery, Dynamic Provisioning Services to simplify image management for virtual and physical workloads, and Lab Manager to streamline the creation and recycling of virtual machines for development, validation, and training. For more information, visit Citrix Essentials for Hyper-V support.
How Progent Can Help You with Citrix Virtualization Technology
Progent's Citrix-certified consultants can help you evaluate, test, install, manage, optimize, and troubleshoot Citrix virtualization technology by providing Citrix XenDesktop integration, Citrix XenApp expertise, Citrix XenServer consulting services, and Citrix Essentials for Hyper-V support. Progent can also help you integrate Citrix technology with virtual server environments from Microsoft or VMware by providing Windows Server 2019 Hyper-V consulting and VMware vSphere support. To help you integrate smartphones and tablets with Citrix virtualization technology, Progent offers iPhone and iPad integration, Android phone and tablet consulting, and RIM BlackBerry expertise.
Progent's Cisco-certified CCIE network engineers can help you build a connectivity infrastructure to support your virtualization solution and Progent's disaster recovery consultants can help you develop and document a disaster recovery/business continuity plan that takes advantage of the high availability features of Citrix virtualization technology. To assess your network security and compliance, Progent's certified security engineers can provide security evaluation testing and can help you follow industry best practices in defining and enforcing security policies and controls.
To find out more about Progent's consulting services for desktop virtualization, call Progent at
An index of content::
Technical Support Services Microsoft 365 AD FS
Computer Consultant Microsoft 365 IDFix
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 and local Exchange deployments. This permits you to have specific mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on schedule and on budget.
Microsoft SQL Server 2008 Support and Help
Microsoft SQL 2008 Setup and Support
SQL Server 2008 delivers powerful, familiar tools to computer professionals and information workers, reducing the complexity of designing, deploying, managing, and using company data and analytical applications on platforms ranging from handheld devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2008 require a network consultant with hands-on experience and wide knowledge in designing and deploying information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
ASA 5500-X Firewall Support
Adaptive Security Device Manager On-site Support
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, configure, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Kentucky Outsourcing Technical Support
Maryland Network Providers
Progent's National Support Center offers national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified service professionals offer phone support and remote direct computer connection to troubleshoot and repair technical problems quickly and affordably. The breadth of IT expertise available from Progent's team of nationwide support engineers allows Progent to escalate even the toughest problems to qualified experts as needed.
Setup and Support Microsoft Windows Server 2012 R2
Microsoft Certified Windows Server 2012R2 upgrade Specialists
Progent's Microsoft-certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout plans, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT support team, create a corporate-wide security strategy, automate IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.
24x7 On-site Technical Support Windows Server 2016 Security and Compliance
Microsoft Expert Windows Server 2016 PowerShell Online Support
Progent's certified IT consultants can provide Windows Server 2016 integration consulting to assist businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Integration Linux Network Monitoring
Nagios Online Troubleshooting
Nagios and MRTG are useful, Open Source monitoring tools that operate on Linux and can be used to analyze UNIX/Linux networks, Microsoft Windows systems, or mixed-platform situations where the Linux OS and MS Windows coexist. The Nagios monitor allows system support engineers to track system services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher permits you to track the traffic in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's network integration consultants can help you use both these utilities to tune and troubleshoot your network.
Outsourcing Microsoft SMS
Systems Management Server IT Consulting
Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs reduce the overall operational costs of managing and deploying software by making it easier to install system images, manage mobile devices, and operate management tools. In addition to advising you about ways to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT tasks involving areas that Feature Packs are designed to streamline. Progent's migration and upgrade services can minimize spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you develop efficient processes and policies to manage handheld computers and smart portable communication devices so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates standards, procedures and IT products to keep your IT network protected.
Mac voice mail IT Consulting
Mac unified messaging Engineer
Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can work closely with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and send email, examine the GAL, import addresses, synchronize calendars, and invite fellow workers to conferences with your Exchange account. Progent will make sure that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are working. Progent also offers customized onsite Entourage education.
Online Help Catalyst 802.11ax Access Point
Cisco Experts Catalyst 9105i Access Point Technical Support Services
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts offer affordable remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Meraki Switch Configuration Consulting Services
Network Engineer Meraki and Catalyst Switch
Cisco's Meraki family of switches are designed for environments ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online expertise to help you to design and implement an efficient network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-centric management architecture, set up policies to ensure compliance, create and validate a disaster recovery plan, and troubleshoot issues related to any aspect of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a cohesive networking solution.
SMS Migration IT Consultants
Consulting SMS Upgrade
Progent's Microsoft certified experts offer small and medium size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver critical software quickly and automatically to appropriate users, reduce software expense and stay compliant by determining patterns of usage, enhance Windows protection by increasing your awareness of weak points and by delivering targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by efficiently utilizing the administrative capabilities incorporated into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including program and hardware inventory.
24x7 Consulting Services ransomware removal and data recovery
Engineer Maze ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Windows Server 2000 Migration Consultant
Microsoft Certified Expert Support Services Windows 2000 Server
Progent's certified Windows 2000 consultants can help you enhance the capability of your current Windows 2000 Servers and can simplify network management, provide tech support and repair, and strengthen security. Progent can also show you how to create, justify, and implement a plan to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up test installations to eliminate the technical risk associated with migrating to Windows Server 2003 by uncovering potential hardware and software compatibility issues.
Adobe After Effects Trainer
Training Apple Final Cut Pro
Progent's Apple Mac consultants can promote the creative aspect of Mac environments by offering consulting services and education in graphics, audio, and video. Progent's support professionals can provide expertise in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.
24x7x365 Small and Midsize Office Maintenance
Largest Small and Midsize Office Computer Network Service Company
Progent is a pioneer in cost-effectively providing world-class network support to small businesses. Progent's success in handling the IT service needs of the historically underserved small business market is the cumulative outcome of major technical and operational breakthroughs that have removed a great deal of the conventional expenses out of administering network service, added unprecedented professional skill into the IT service system, and significantly accelerated the repair process.
After Hours Windows Desktop Simulation on Apple Mac On-site Technical Support
Remote Desktop Connection Client for Mac IT Consultants
For businesses with a mix of Apple Mac and Windows computers, there exist two basic solutions for using Microsoft Windows-only software on an Apple Mac: an external connection to a physical Windows computer or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Windows-powered computer to run Microsoft Windows programs and access system resources. Virtual PC for Mac emulates Windows on a Mac computer so that you are able to run Windows programs directly. Progent's macOS and Mac OS X technology support experts can help your organization to manage these solutions for using Windows applications on your Macs and can in addition assist your company to evaluate and configure third-party products for Microsoft Windows platform emulation.
Dynamics NAV MRP Designer
Installation support Navision and Dynamics NAV
Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers small and midsize businesses a single soultions for financials, inventory control, operations control, capacity planning, procurement, sales and marketing, supply chain, and advanced analytics. Progent's Dynamics 365 Business Central/NAV consultants can help company to manage your older Dynamics NAV system or upgrade smoothly to a cloud-hosted, onsite, or hybrid deployment.
Microsoft Certified Partner ISA 2000 Server IT Services
Internet Security and Acceleration Server Technology Consulting Services
Progent's Microsoft certified professionals provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can protect your business system from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server perform deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many threats that can get by traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through expert planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
WSUS Engineers
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Microsoft WSUS enables network administrators to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft WSUS, network support personnel can completely and effortlessly manage the installation of patches that are released through Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Software Update Services deployment, configuring client's computers, defining the Group Policy settings, and making sure your Microsoft WSUS GPO is associated with an Active Directory container appropriate for your network environment.
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