Progent's Microsoft certified experts provide a range of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting platform and corporate management tool built, like all Microsoft accounting tools, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft financial products in the Dynamics GP/Great Plains line, provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to install and configure, and with its modular design you are able to license only the functions you currently need, with the ability to add users and increase functionality in the future. Progent's Dynamics GP/Great Plains Software consulting experts can help you install, configure and manage Microsoft Dynamics GP/Great Plains 2010 and also earlier versions of Dynamics GP/Great Plains.
Progent's CISSP-certified network security experts can assist organizations of any size with any aspect of IT security. Progent can help create cost-effective security solutions that guard a small business from modern threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile clients accessing network resources spread over a mix of physical datacenters and various clouds.
Progent offers national online phone support and troubleshooting services for companies that run networks powered by versions of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote IT help provides maximum leverage for your IT budget by preserving user productivity and shortening the hours charged for computer repair services. Advanced online support utilities and experienced service specialists and engineers combine to enable Progent to solve most IT problems without wasting time and money by traveling to your location. In most of cases your network problems can be dealt with by telephone or through a combination of telephone support and remote connectivity. Progent can offer the services of Cisco CCIE network experts and CISSP and ISSAP premier security specialists to help you with the toughest system problems.
Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to create specialized mission-critical programs and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you design reports that allow you to track your business more thoroughly, transforming raw information into useful understanding of your company and customers.
Progent's ProSight family of managed services are designed to provide organizations who have minimal in-house IT support staffs with affordable access to world-class management tools and technical experts. Advantages of Progent's ProSight catalog of managed IT services include predictable network maintenance costs, smart automation of common management processes, continual absorption of new technology, smooth migration from older systems to current solutions, close fit between information technology with strategic goals, guidance from veteran network consultants, and freeing up management to concentrate on business issues instead of ever-changing information technology.
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a wide range of remote services to assist your organization to design, program, pilot test, install, manage, and troubleshoot business applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to move your legacy Excel solutions to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between different versions of Excel. Progent can provide on-demand help to clients looking for a fast solution to a specific issue associated with Excel and Progent also offers full project management services for upgrading or developing line-of-business applications built on Office Excel. Progent's affordable online training for Office Excel can be customized to meet the needs of individuals or groups.
The service background of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches most closely with your business strategy. Progent can also assist you with planning, deploying, managing and troubleshooting powerful IT solutions powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Progent can help small and mid-size organization to design, deploy, test and maintain backup/recovery systems needed to support work-from-home employees.
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to design custom line-of-business applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can help you create reports that allow you to track your business more effectively, transforming raw data into valuable insights into your business.
If your company computer system combines Solaris platforms with Windows, Progent can help you to incorporate your servers into a unified network that allows all your operating systems to coexist for simple administration, seamless information exchange, high availability, superior performance, and strong security. Progent's Solaris and Windows integration support offerings include network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network help and repair, on-site technical support, and Help Desk Call Center services.
Progent imposes no minimum fee and requires no retainer for support services delivered during regular working hours. Progent's one-minute granularity does away with big invoices for quick solutions so you will not be tempted to permit less critical problems to fester.
Progent's Cisco-certified wireless consulting experts can assist organizations of all sizes to plan, deploy, administer and repair Cisco Aironet wireless access point solutions to achieve the throughput, range, capacity, expandability, security and ease of management required for seamless connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable online and on-premises consulting services for legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist you design and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.
Progent's certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support, staff, create an enterprise-wide security plan, automate IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.
desktop and application virtualization Consultant Services
Progent can assist your business to design a migration to Teams from Skype for Business and configure, manage, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in critical areas such as multitenancy, flexible infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut IT costs and improve productivity.
Progent's Power BI consultants can help you to design, install, maintain, update or troubleshoot your Power BI environment. Progent can also assist you to organize your target data for Power BI visualizations. Progent can assist you build and administer an onsite, cloud based, or hybrid architecture for Power BI.
Progent's certified SQL Server developers and DBAs offer online expertise to help organizations of all sizes to create, administer, and troubleshoot applications based on the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts can provide help with any phase of the application life cycle in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent can assist your IT team to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid network models that combine on-premises IT assets as well as one or more public clouds. To help you to integrate public clouds with networks, Progent can provide a variety of cloud migration support services that include Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and introduces important new features as well as a redesigned structure. These improvements affect key areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient validation and rollout strategy, and train your IT team to manage your Exchange 2013 solution. Progent can also provide affordable remote consulting and management for Microsoft Exchange Server 2013.
Progent's support services for patch management offer organizations of any size a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, such as printers and scanners, network appliances like routers and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or modernize .NET applications quickly and affordably.
Microsoft Windows Server 2008 R2 features high levels of performance, protection, availability, scalability, and flexibility that improve productivity of on-site, remote, and mobile users. Progent's network professionals can provide affordable online consulting, troubleshooting, and training services to assist your company to design, execute, and manage Microsoft Windows Server 2008 R2 to add significant business value to your information system.
For businesses that have a mix of Mac and Microsoft Windows computers, there exist two basic solutions for running Windows-only applications on macOS or OS X: remote access to a physical Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a remote Windows-powered computer to use Windows software and share system resources. Virtual PC for Mac emulates Microsoft Windows on an Apple Mac computer so that you can run Windows software directly. Progent's macOS and Mac OS X technology support experts can assist your company to manage these solutions for running Windows software on your Macs and can also assist your company to evaluate and configure third-party solutions for Windows platform emulation.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the progress of an active ransomware attack. Call 800-462-8800
Progent's team of Microsoft and Cisco Certified experts average more than ten years of hands-on professional background, in the trenches of network support, performing a broad variety of IT tasks for a large array of businesses. Each Progent consultant shares a proven set of personal best practices which are combined into shared leading practices training that Progent instills in its support personnel. This guarantees that you get not only expert IT capability, but also a consultant with field-tested approaches for applying technical knowledge to fix real-world network problems efficiently.
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Exchange Server 2003 migration plan that minimizes network downtime, simplifies ongoing service demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect information about your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the progress of an active ransomware attack. Call 800-462-8800
Progent's Cisco-Premier network management engineers can help you to use Cisco's management tools along with a selection of powerful third-party applications to build a comprehensive network management solution in order to keep your network running reliably, conserve expensive resources, protect your data, revive rapidly from hardware failure or deliberate assaults, and allow you to expand or reassign network resources sensibly and affordably as your company evolves.
Progent is looking for a range of on-staff workers such as solutions-driven MCSEs; network experts with Cisco CCNP or CCIE certification; and consultants for fault-tolerant network architecture with experience in mobile connectivity, wireless networking, high-availability systems, disaster recovery planning, data preservation, and virtual servers. Progent is also looking for workstation support technicians, remote troubleshooting specialists, and CISSP or CISA certified security consultants. We are also seeking veteran managers and administrators who can operate effectively in our high-growth, virtual office model. Progent works with freelance consultants who have proven knowledge and hands-on background in important information technology areas outside Progent's main technical focus. Our Experts Group includes contractors who offer consulting and development support for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with popular operating systems such as Linux, Apple OS, or Solaris, or offer expert help in areas such as telecom, web design, EDI, eCommerce, or dbm programming. Freelance consultants certified by Progent coordinate with our staff professionals to deliver comprehensive IT services for small and midsize business networks.
Microsoft Office for Mac allows Mac users to run the industry's most familiar business programs. Progent's Apple-certified Mac consultants can show you how to configure Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can provide service for networks that combine Mac with Windows systems with extensive resource sharing, or networks which intentionally limit collaboration between Mac and Windows users.
Progent's IT outsourcing packages provide affordable computer support for small businesses. Whether it involves planning system architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or creating an on-line eCommerce solution, outsourcing your IT technical services can reduce expenses and minimize risks, permitting network service budgets to increase in a more moderate and controlled fashion than is possible by building up a large, all-purpose in-house network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust network foundation for your vital business software powered by Windows.
Progent has over two decades of experience integrating, and supporting the core components included with Microsoft System Center and can help you to design, configure, support, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent can help your organization to upgrade to the latest edition of Microsoft System Center from a previous release or from another IT management platform to provide the advantages of best-in-class provisioning, management automation, security and compliance, plus infrastructure and application performance monitoring.
Microsoft Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade package offering advanced security, transparent integration with additional Microsoft products, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and improved business efficiencies, enhanced worker productivity, and better IP security with this simple-to-manage, fault-tolerant solution. Successful implementations of Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-authorized consultants can deliver the skill needed to deliver all the advantages of Office Communications Server across your whole corporation.
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help your company to maintain your legacy PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and maintain Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to evolve with your growing business needs. Progent's Cisco-Certified network experts support Cisco's comprehensive line of products aimed at preventing information theft, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user certification, permissions, and accounting from an easy-to-use Web interface.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture profitable customer relationships. Built-in Sales and Customer Service components allow employees to share data to help promote sales success and deliver steady, efficient customer service. Progent can configure the optimal network environment, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can show you how to combine Microsoft CRM with your sales or customer support databases.
Mid-sized businesses can get all the benefits of Microsoft System Center Operations Manager and have fast access to Progent's Microsoft and Cisco Premier IT consulting experts. Thanks to Progent's affordably priced IT service packages, mid-size businesses can select a simple co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, proactive alerts, in-depth reporting, Help Desk support, and online troubleshooting. For businesses with line-of-business environments who need non-stop networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager to offer mid-size business networks enterprise-class availability, protection and productivity.
Progent offers nationwide urgent technical support and consulting services for businesses that run UNIX, Linux, or Sun Solaris networks or whose information systems feature a combination of UNIX/Linux and Microsoft technology. Online IT help provides maximum leverage for your information technology budget by preserving client efficiency and limiting the hours charged for network repair services. Advanced remote support tools and skilled technicians and engineers combine to enable Progent to handle the majority of network problems without squandering time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with over the phone or through a mix of phone support and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISSP premier security professionals to help you with the toughest network issues.
Progent's SonicWall firewall experts can show you how to deploy, maintain, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your business processes.
Progent's Co-managed Help Desk service makes it possible for your business to split the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Progent's Sun Solaris platform support services provide small businesses and software developers support for administering and maintaining Solaris systems that operate with Microsoft-powered networks. Progent offers your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This wide range of expertise provides you with a convenient one-stop consulting firm to help you create and manage a protected and robust mixed-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent can provide the expertise of certified engineers and seasoned software developers, database administrators, project management experts, Cisco-certified network architects, disaster recovery planning specialists, and security professionals to help you to evaluate the potential advantages of SQL Server 2012 for your business, install test environments at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and define an efficient and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all facets of online desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Support services are provided at a significant discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification with iOS, Android, and other personal devices.
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to handle problems that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find skills where Progent has little competition. Small companies who work with trusted independent service providers or who employ in-house support staffs benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, protected, and efficient.
Progent's certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support team, create an enterprise-wide security strategy, automate network administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook.
Progent's ransomware consultants can help you to assess your ransomware defenses, remotely monitor and protect your network, assist with settlement negotiations with a threat actor, and restore an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent provides support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Progent offers affordable online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Progent's Cisco Jabber consultants offer remote or onsite support to help businesses of all sizes to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced support for the products, technologies and services that go into building an end-to-end Cisco Jabber collaboration solution such as Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and other components of a modern collaboration ecosystem.