Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular products for achieving location-independent connectivity to email, scheduling, web-based applications, and other vital business data. Progent offers Clearwater, Florida businesses support from BlackBerry-premier experts who can help businesses to maintain existing BlackBerry deployments or migrate efficiently to a more popular mobile platform.
As the complexity of small business networks has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has become the norm for businesses regardless of size, successful deployment and support of RIM BlackBerry technology has grown more challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small organizations frequently turn to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the need for an in-house BlackBerry technology specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, coupled with Progent's efficient online support capabilities, provides small businesses a budget-friendly solution for integrating BlackBerry technology seamlessly into their IT network.
Progent's consultants can assist you with SQL Server 2019 integration and development consulting, SQL Server 2016 management consulting, and Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to monitor and support BlackBerry devices throughout your company, recommend security policies that are right for your business, customize mobile applications, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be restored quickly and thoroughly.
Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
| City | Address | Phone | Link |
| Clearwater | 600 Cleveland Street Clearwater, FL 33755 United States |
(727) 250-0700 | Clearwater Network Support Services |
| Lakeland | 206 Easton Dr Lakeland, FL 33803 United States |
(863) 250-4500 | Lakeland Network Support Services |
| Orlando | 121 S Orange Ave, #1500 Orlando, FL 32801 United States |
(321) 754-1119 | Orlando Network Support Services |
| Sarasota | 950 South Tamiami Trail, #208 Sarasota, FL 34236 United States |
(941) 265-8600 | Sarasota Network Support Services |
| Tampa | 400 N Ashley Drive Tampa, FL 33602 United States |
(813) 694-9055 | Tampa Network Support Services |
Consulting Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and support of RIM BlackBerry wireless handsets, providing a single solution for controlling critical tasks such as device installation, upgrades, and deactivation and providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server delivers seamless integration between Microsoft Exchange, Novell GroupWise, or Domino messaging servers and BlackBerry handsets and supports remote synchronization.

BlackBerry Enterprise Server provides a variety of security options beginning with automatic data encryption of messages sent between a BlackBerry smartphone and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits great versatility in adjusting degrees of protection to match the specific needs of your company's environment. Progent's BlackBerry certified consultants can assist your company to select powerful security features and enable them remotely. Samples of these wirelessly selectable security settings include:
BlackBerry BES Server also provides flexibility in determining ways to prevent mobile users from installing or executing unsafe or prohibited code. Progent can assist you to select protective processes like:
How Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization issues to architecting mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry consultant offers expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, set up the MDS and Instant Messaging, implement access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology requirements analysis, solution architecture, roll-out planning and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to create a wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry BES Server, assist you to decide which administration approach and physical components match your needs, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions concerning alternatives for software editions, server hardware and mass storage, network topology, and application set up.
To optimize network security, Progent's BlackBerry expert can assist your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.
Contact Progent for Assistance from a BlackBerry-Certified Professional
To get in touch with Progent about engineering help for BlackBerry mobile wireless solutions, phone