Progent's Enterprise Support Services
Consultants for Enterprise Information Systems:
Premier Microsoft and Cisco Experts
For enterprises with branch offices in major cities throughout the United States, Progent's Microsoft-certified IT consulting experts a
nd certified Cisco system design consultants offer a variety of network consulting services including project planning, project management, Sarbanes Oxley Compliance, site moves or office moves, enterprise security, network architecture, on-site or remote branch office support, and integration expertise for hybrid network models that span public and private clouds. A Progent network architect can help you design a multi-site network that makes efficient use of colocation services, Internet data centers, and off-site hosting facilities.
Progent's Microsoft certified consultants can help large enterprises plan, deploy and support major rollouts of key Microsoft technology such as Microsoft Entra (formerly branded Azure Active Directory), Microsoft Exchange Server, Systems Management Server, SQL Server, and Windows 2022 Datacenter. Progent's Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP) consultants can help you deploy Cisco technology for connectivity solutions that incorporate basic, high-speed, integrated, and remote networking.
Services Progent's Cisco experts have provided to enterprise clients include:
- IT strategy for companies with IT budgets over $1B
- Architecture support in infrastructure, voice, and security for networks with 4+ million nodes globally
- Design, implementation, troubleshooting, and maintenance support for all Cisco products including Routers, Switches, Voice, Collaboration, UCS servers, Wireless, Firewalls, etc.
- Multivendor firewall support for Cisco, Meraki, Sonicwall, and others
- Multivendor wireless support for Cisco, Meraki, and Ubiquiti products
- Multivendor switching and routing support for Cisco, HP, Dell, and other vendors
- Amazon AWS and Microsoft Azure connectivity support including VPN to corporate networks
- Multivendor Voice support for SIP trunks to many providers with expert configuration and troubleshooting
- Progent's consultants are seasoned, certified industry veterans with extensive experience working with enterprise IT systems. Progent's experts can interact efficiently with remote IT organizations and can act as a seamless extension of headquarters IT management.
- Progent has the in-depth expertise to help enterprises plan, pilot, deploy and troubleshoot Microsoft-based technologies, including complex Active Directory and Microsoft Entra/Azure AD configurations, enterprise Microsoft Exchange Server 2019 deployments, and Microsoft SQL Server applications.
- Progent's Cisco consulting professionals offer ASA Firewall Consulting and Support, Cisco Routers Consulting and Support, Cisco Aironet Wireless Consulting, Cisco VoIP Phone Integration, Cisco Unified Communications Manager/CallManager Expertise, Cisco Wireless IP Phone Integration, Cisco Catalyst and Nexus Switches Consulting and Support, and Cisco Security and VPN Consulting Services.
- Progent offers assessments of enterprise-wide implementations of IT networks that utilize Microsoft technology. Progent can evaluate current systems and propose improvements in product selection and configuration.
- To optimize system performance and availability, Progent's consultants have broad experience configuring and supporting network and server monitoring tools including Microsoft System Center Operations Manager.
- For Windows 11 planning and migration consulting, Windows 10 integration, Windows 8.1 management, Windows 7 support, Windows Server 2022 integration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 deployment, or Microsoft Exchange Server 2019 and Exchange 2016 support, Progent can help with planning and project management can also provide local assistance in deployment at sites in .
- Progent is skilled at troubleshooting chronic IT problems affecting the reliability or performance of multi-vendor networks
- Progent offers expertise in helping enterprises create a comprehensive security strategy that incorporates the latest technology from Microsoft and Cisco and adheres to industry best practices.
- Progent can help with large-scale project management and special project assistance, especially for major upgrades or migrations to or within the Microsoft family of IT solutions.
- For enterprise projects, Progent's consultants are familiar with proven project methodologies based on industry best practices.
An index of content::
Internet Security and Acceleration Server 2006 Specialists
Internet Security and Acceleration Server 2006 Remote Technical Support
ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for securing the Internet-facing applications of any organization against a wide range of attacks. Progent's certified Internet Security and Acceleration Server experts can help you design, rationalize, test, implement, configure and manage the Standard or Enterprise edition of ISA Server 2006 on your network.
IT Outsourcing Examples Whitepapers
IT Outsourcing Advantages Article
Progent's IT outsourcing services offer economical computer support for medium-size corporations. Whether it involves designing network infrastructure, creating an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or building a web-based business application, outsourcing your network technical services can reduce expenses and minimize uncertainties, permitting IT support budgets to grow in a more linear and controlled manner than is feasible by amassing a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to create a protected and highly available network foundation for your critical Windows-based applications such as Windows Server 2008, Microsoft Exchange Server, and SQL Server 2008.
Technology Consulting Services Microsoft SQL Server 2016
MCSE Expert Certified SQL Server Business Intelligence Online Troubleshooting
Progent's Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the rapid development of enterprise-class business applications that can give your business a competitive advantage. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you upgrade from older versions of SQL Server to SQL Server 2005.
Meraki WiFi 6/6E AP Professional
Online Help Meraki MR20 Access Point
Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and support services to help you to plan, configure, manage, optimize, and debug Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's consultants can also help you to design and deploy hybrid environments that integrate local and cloud-based resources and that deliver easy access, enhanced security and compliance, unified management, and dependable performance for all your mobile and desktop devices.
IT Consulting SQL Server 2014 In-memory ColumnStore
Setup and Support SQL Server Analysis Services
SQL Server 2014 includes major improvements in key areas such as speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite services that include planning, deployment, management, remediation, and application development expertise to enable organizations of any size to realize fast return from their SQL Server 2014 investment.
Cisco CCIE Online On-site Technical Support
24x7 Cisco Switch Remote Support Services
Progent offers fast online access to Cisco-certified CCIE network infrastructure experts. Progent's CCIE experts can link to your environment using powerful remote support utilities to provide quick and economical analysis and remediation of critical network problems.
Shared Service Desk Technology Consulting Services
Extended Call Center IT Consulting
Progent's Standard Help Desk Services offer a complete solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are offered at a significant discount from Progent's regular desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.
Supplemental Help Desk Consultant
Technology Consulting Virtual Help Desk
Progent's Network Help Desk Call Center Outsourcing Services for PC desktop technical support are intended especially for small businesses who need fast availability of a Help Desk Call Center with professional phone support and effective escalation capability but who must work within a limited network support budget. Key components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Secure Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Service Reports Technology Consulting Services
Biggest Service Database Integration
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed services. Unlike many independent consultants or local support firms who provide scant documentation or specifics of tasks done, each service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the service documentation sent by every consultant to each customer. The discipline of documenting and organizing service records results in more efficient support and avoids a slew of common misfortunes such as when a support client is effectively held captive to a consultant who refuses to let go of vital service information.
64-bit Migration Consult
Technology Professional 64-bit Computing
Progent's Microsoft-certified consultants can assist your organization to enhance your servers and/or workstations from 32 to 64 bits. Progent can help you to understand the risks and advantages of moving to 64-bit processing, design an efficient migration process that minimizes operational disruptions, and deliver inexpensive, professional remote help to aid you to install 64-bit operating systems and application programs on your existing computers.
24x7x365 Ekahau Wi-Fi Troubleshooting Professional
Ekahau Wi-Fi RF Spectrum Analysis Online Technical Support
Progent's Ekahau-certified Wi-Fi network design consultants can assist your business to design, implement, tune, manage and debug a Wi-Fi network adapted to your venue. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for resolving RF signal issues, and Ekahau Insights for tracking the health of multiple Wi-Fi networks.
SCCM 2012 Patch Management Technology Consulting
Computer Consultant SCCM 2012 Policy Settings
Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device and application management platform or help you to enhance your current SCCM 2012 ecosystem to accommodate your evolving IT needs. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM by providing advanced consulting support for related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services, and IIS.
Top Quality Microsoft Teams SIP trunking Specialist
Microsoft Teams Premium Engineer
Progent can help your business to design an upgrade to Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Biggest Access Reporting
Microsoft Access Consultant Services
Progent offers economical online support for all editions of Office Access including Access desktop and Access Web App and offers expert support for application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide custom webinar training for Office Access development and database management.
24x7x365 CRISC Certified Risk and Information Systems Control Systems Engineer Specialist
CRISC Certified Risk and Information Systems Control Consulting Services
Progent offers the guidance of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management solution based on best practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines.
SharePoint 2016 Power BI Integration Support
Information Technology Consulting SharePoint 2016 and OneDrive for Business
Progent's Microsoft-certified SharePoint consultants offer economical remote and on-premises consulting expertise, application development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Remote Hermes ransomware protection and recovery Consulting
Conti protection and ransomware recovery Consultancy
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior machine learning technology from SentinelOne to guard endpoints as well as physical and virtual servers against known and new ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Android Remote Desktop Connection Online Support Services
Android backup Remote Support Services
Progent's seasoned group of network consultants and application experts have years of background delivering online and on-premises support for businesses of all sizes who want to incorporate Android phones and tablets into their information systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the breadth of skills to solve network issues that involve multiple vendors and that entail a combination of older and current information technology. Progent offers cost-effective online consulting to assist you with any facet of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to assist you to resolve particularly challenging technical problems, or Progent can provide comprehensive project management services to help you finish major IT initiatives on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers support for operating systems, apps, management tools and network infrastructure. Progent also offers customized group or one-on-one classes to help you manage and use Android phones and tablets securely and productively.
At Home Employees Endpoint Management Support
Integration Remote Workers Endpoint Management
Progent can help small and medium-size organizations to configure unified endpoint management and monitoring solutions for administering endpoints operated by offsite workers.
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