Workplace Recovery Consulting Support
Questions and Answers
- Can Progent help my business create a disaster recovery plan?
- How can Progent help improve the fault tolerance of my network?
- Can Progent manage our backup and recovery operations?
- How can Progent help us defend against or recover from ransomware attacks?
- How can Progent's virtualization support help with disaster recovery/business continuity planning?
- Does Progent offer consulting help for Windows Server failover clustering technology?
- Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
- How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
- Can Progent help my company to design a fault-tolerant load balancing solution?
- What services from Progent can help my company take full advantage of a colocated datacenter?
- We need a disaster recovery solution that protects our branch offices. Can Progent help?
- How can Progent assist my company to implement fault-tolerant Internet connections?
- Does Progent offer support for Microsoft System Center Data Protection Manager?
- Can Progent help us design and integrate a Barracuda Backup solution?
- Does Progent offer consulting support for Altaro VM Backup software?
- Does Progent offer a service for backing up and restoring Microsoft 365?
- Can Progent help us integrate DoubleTake Software's replication management products?
- How can my company get help from Progent for disaster recovery support?
Progent's disaster recovery consulting experts can help you create and validate a disaster recovery strategy that minimizes the chances of losing vital data in the event of a catastrophic network failure and that enables the rapid recovery of network functions. Progent's consultants can also assist your business to design a cost-effective high-availability network infrastructure that eliminates vulnerability to single-point breakdowns and that makes system restoration processes simpler to manage.
How can Progent help improve the fault tolerance of my network?
Progent's fault-tolerant IT consulting professionals can help you create a sensible, fault-tolerant IT environment that addresses important issues covering a broad array of network infrastructure architectures and methodologies such as zero-downtime Internet connections, failover clustering, network load balancing, colocation center solutions, branch communication, real-time remote backup, hybrid cloud integration and workplace recovery planning.
Can Progent manage our backup and recovery operations?
Progent has partnered with leading backup technology vendors to produce ProSight Data Protection Services (DPS), a selection of subscription-based offerings that provide backup-as-a-service (BaaS). All ProSight DPS products automate and monitor your backup processes and enable transparent backup and fast restoration of critical files, folders, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you recover from data loss resulting from hardware failures, catastrophic events, malware like ransomware, human error, malicious insiders, or software bugs. Managed backup services in the ProSight DPS family include ProSight Altaro VM Backup, ProSight Altaro Office 365 Total Backup, ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Cloud and Hybrid Backup. Your Progent consultant can help you determine which of these managed backup services are most appropriate for your IT environment.
How can Progent help us defend against or recover from ransomware attacks?
Progent's ransomware cleanup and network restoration experts offer extensive experience helping businesses fend off ransomware threats and restore operations quickly after ransomware attacks. Progent's services include vulnerability assessments, AI-based filtering and heuristics, extensive forensics, plus rapid recovery spearheaded by Progent's veteran team of ransomware response professionals.
How can Progent's virtualization support help with disaster recovery/business continuity planning?
Virtualization technology is a pivotal piece of any contemporary business continuity solution for on-premises, cloud-based or hybrid deployments. Virtualized servers can be provisioned, updated, copied and restored quickly and simply, offering a level of flexibility for ensuring high-availability almost impossible to achieve with traditional physical servers. Progent can assist you to design and deploy a virtual server environment by offering Microsoft Windows 2019 failover cluster expertise, Microsoft Windows 2016 Hyper-V disaster recovery solutions, Windows 2012 Hyper-V maintenance and migration, VMware vSphere expertise, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization architecture and integration, or Citrix XenServer support services. These products can eliminate much of the time needed for scheduled maintenance, failing over to emergency backup data centers, and restoring business-critical functions.
Does Progent offer consulting help for Windows Server failover clustering technology?
Progent offers expertise with current and legacy failover clustering technologies incorporated in the various releases of Windows Server. Progent's certified Windows Server 2022 disaster recovery experts, Windows Server 2019 experts, and Windows Server 2016 consultants can help you deploy advanced disaster recovery and high availability solutions such as Storage Replica, Storage Spaces Direct, VM Load Balancing and Cloud Witness. Progent's Windows Server 2012 R2 failover cluster experts can help you optimize your current clustering environment or migrate non-disruptively to the latest release of Windows Server using the Cluster Operating System Rolling Upgrade feature. For older versions of Windows Server like Windows Server 2008 and Windows Server 2003, Progent can help you design an efficient upgrade that allows you to benefit from the enhanced availability, performance and security plus the lower operating costs of Microsoft's modern failover clustering tools.
Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for recovering applications and services rapidly following a breakdown. SRM provides centrally managed and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also supports non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to verify complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM and VMware NSX consulting expert to assist you to design, deploy, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager.
How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located up to 300km apart. Progent can provide the skills of a certified NetApp MetroCluster expert who can help you to design, configure, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by providing help with tasks such as assigning disk pools, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, setting up a configuration replication network, and testing your DR system to verify adherence with information assurance standards and regulatory mandates.
Can Progent help my company to design a fault-tolerant load balancing solution?
Progent's network load balancing support services address a broad array of load balancing techniques including server and storage balancing, business software balancing, and network infrastructure routing. Progent's infrastructure engineers can help your company to choose, configure, and maintain appliance-based and software-based load balancing products from leading suppliers including Microsoft, Cisco, VMware, Barracuda, Citrix and F5 Networks. For a description of the Virtual Machine Load Balancing feature introduced in Windows Server 2016 and refined in Windows Server 2019, see Windows Server 2016 load disaster recovery consulting and Windows Server 2019 load balancing expertise.
What services from Progent can help my company take full advantage of a colocated datacenter?
Progent's colocation consultants can help you select high availability datacenters that match the specific needs of your business. Fault-tolerant colocated datacenters are particularly appealing to small and midsize organizations because of their affordability and convenience compared to pursuing a do-it-yourself strategy. Trying to build an on-site datacenter that offers even a basic degree of fault tolerance is financially prohibitive for typical small companies. Progent is ready to help you get all the advantages of non-stop data centers and fault tolerant colo sites by providing a full range of consulting and technical services including hands-on assistance when necessary.
We need a disaster recovery solution that protects our branch offices. Can Progent help?
Progent's remote office infrastructure consultants can help small and mid-size organizations to incorporate branch office and remote sites into their disaster recovery strategy by integrating technologies that support synchronous and asynchronous replication plus rapid failover, restoration and reprotect. Progent's Cisco-certified CCIE engineers can design and implement high-availability inter-office networks based on fault tolerant EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity with automatic failover offers economical non-stop interoffice networking. Progent's Windows Server 2019 DR/BC preparedness experts and Windows Server 2016 consultants can show you how to deploy Storage Replica in a server-to-server configuration for a cost-effective disaster recovery solution that uses asynchronous replication between branch offices and datacenters. Progent's VMware Site Recovery Manager consultants can show you how to design an economical shared recovery topology where multiple branch offices are protected by the same recovery site.
How can Progent assist my company to implement fault-tolerant Internet connections?
Progent's Internet connectivity consultants and Cisco CCIE-certified network support professionals can help you apply the latest connectivity technology to implement affordable failover Internet connections. Progent can clarify the trade-offs concerning reliability, performance, and affordability to help you choose the most efficient solution for achieving non-stop Internet connectivity.
Does Progent offer support for Microsoft System Center Data Protection Manager?
Progent's expert Data Protection Manager consultants can assist you to develop an effective workplace recovery plan, implement a cost-effective fault-tolerant IT infrastructure, deploy a Data Protection Manager-powered backup/recovery system, thoroughly validate your system, train your IT staff or regular service providers how to maintain Microsoft Data Protection Manager, or provide complete IT support outsourcing such as remote hosting of virtual or physical DPM servers in Progent's secure data center facility.
Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup safeguards critical business data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to help your business to plan, configure, manage and troubleshoot a BDR solution built on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consulting.
Does Progent offer consulting support for Altaro VM Backup software?
Hornetsecurity's Altaro VM Backup is designed to provide small and midsize organizations a robust and low-cost solution for backing up and restoring virtual machines based on Hyper-V and/or VMware. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-based BDR deployments and also supports cloud backup to Azure Block Blob storage. Progent's Hornetsecurity/Altaro-certified backup and disaster recovery consultants can help you design, configure, manage, and troubleshoot a backup/recovery system powered by Altaro VM Backup.
Does Progent offer a service for backing up and restoring Microsoft 365?
Microsoft Office 365 includes basic archiving capability but does not offer native support for critical data protection features such as Exchange backups or longer than 30-day point-in-time recovery for OneDrive and SharePoint. Hornetsecurity's 365 Total Backup, formerly called Altaro Office 365 Backup, provides a feature-rich solution for programmable backup and fast recovery of all your M365 mail, Teams Chats, SharePoint Online sites, OneDrive for Business data, and content on Windows-powered desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to deliver end-to-end managed services for Hornetsecurity's M365 data protection suite. ProSight DPS 365 Total Backup provides an affordable backup-as-a-service option that defends M365 applications against data loss caused by user or system error, malicious activity, and malware attacks such as ransomware. To learn more, visit Hornetsecurity/Altaro 365 Total Backup services.
Can Progent help us integrate DoubleTake Software's replication management products?
DoubleTake Software, which was acquired and rebranded by Carbonite, offers small and midsize companies an affordable alternative for backing up and recovering business-critical applications including Exchange, SQL, RIM Blackberry, and Microsoft SharePoint. Progent's DoubleTake/Carbonite support experts and disaster recovery planning engineers have in-depth experience integrating the DoubleTake/Carbonite Availability platform into small company information systems to create an advanced level of availability and business continuity readiness at a budget-friendly cost.
How can my company get help from Progent for disaster recovery support?
To get in touch with Progent about professional help for business continuity planning or fault tolerant computing, phone
An index of content::
Firewall Security Network Consultant
VPN Security Network Security Auditor
Progent provides companies of any size expert consulting for Intrusion Protection products and IPsec VPN solutions from leading firewall and VPN security vendors including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can show you how to design a comprehensive security strategy and choose the right technologies from a variety of vendors to achieve your security objectives while staying within your budget restraints.
Specialist iPhone
24x7x365 Technical Support Macintosh
Progent's experts can provide Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from Mac OS X or earlier editions of OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud. For computer environments built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and maintaining a network environment that is reliable, safe, fast and aligned with your organization's objectives.
MOM 2007 Computer Consulting
MOM 2007 Consulting
Progent offers a variety of IT support packages for small companies. These IT outsourcing and network monitoring solutions are built around the anticipatory problem handling capabilities of Microsoft System Center Operations Manager, a state-of-the-art server and system support software platform that tracks the availability, performance, and security of your information system and isolates incipient troubles before they can bring down your system. With Progent's economically priced IT service programs, small businesses can choose a simple co-sourcing service program built around System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package.
ProSight Reporting Network Infrastructure Management Integration Services
ProSight Reporting SentinelOne Remote Network Monitoring IT Consultants
ProSight Reporting is a growing suite of in-depth reporting plug-ins created to integrate with the industry's leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Certified Partner CIO Online Help
MCSE Expert Certified Consulting CIO
Progent can provide the temporary services of a veteran CIO to offer strategic direction to assist your company pick and maintain network technology to match your current situation and that can be a solid foundation for your growth. Progent's part-time or temporary Chief Information Officer services provide financial leverage to companies trying to maximize the impact of their IT expenditures but who are without the budget or hesitant to take on one more high-level position to their head count. Because Progent is vendor-agnostic, with a sizable team of engineers certified to support all major operating systems and networking technologies plus a wide range and application software, Progent is in a unique situation to offer objective advice as well as advanced technical support for developing information systems that match the special requirements of your business.
Jabber and Android IT Services
24-Hour Jabber and Windows Technology Consulting Services
Progent's Cisco Jabber consultants can provide online or on-premises expertise to help organizations of all sizes to design, implement, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth expertise for all the technologies that go into building an end-to-end Cisco Jabber collaboration solution such as Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration solution.
ProSight Endpoint Protection Computer Consultants
Virus Recovery Remote Consulting
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning tools by SentinelOne to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by legacy signature-matching AV products. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the complete malware attack progression including blocking, identification, containment, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks.
CCIE Certified Small Business WAP371 Remote Technical Support
Small Business WAP500 AP Help and Support
Cisco's Small Business series of access points are Linux-powered devices engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified wireless network experts can provide remote or on-premises integration and troubleshooting support to assist you to design, implement, update, optimize, manage and debug Cisco Small Business Wi-Fi access point deployments of any scale or topology.
Redundant Internet Support Services
Fault Tolerant ISP Consultant Services
Progent's Cisco-authorized IT experts can show you how to create an affordable, high availability Internet connection architecture that can deliver non-stop Internet access via a broad range of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE engineers to help you apply the most current techniques for high availability Internet connectivity to create an affordable, completely redundant Internet interface with automatic failover and other features to create fault tolerant Internet access.
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