Fast, Low-cost Remote Computer Network Technical Support for Hollywood, Florida Small Companies
For over two decades, Progent has specialized in providing enterprise-class IT support services to customers with small-business budgets. Progent has developed a unique service solution that includes a low-overhead, seamless virtual office infrastructure, custom remote repair tools, a large pool of engineers accredited in a wide range of technical disciplines, a Call Center service model that maximizes responsiveness and ensures follow-through, a worldwide team of on-line troubleshooting professionals, on-site service options for the majority of most zip codes in the U.S., and a corporate culture focused on fixing technical problems in the least time and at the least cost to clients.

For mid-size and large companies, Progent can provide co-sourcing and project management support to reinforce the technical skills of your in-house IT support personnel. This can save money and help meet schedules for major IT initiatives such as software programming, disaster recover/business continuity planning and testing, security audits, office consolidations, or technology migrations and upgrades.

Progent can also offer access to certified experts to help your company to design and execute a sensible cloud strategy.

Main Products and Technologies Serviced by Progent for Hollywood, Florida Businesses
A Microsoft-certified Partner computer support firm that maintains a world-class group of Cisco Certified CCIE networking experts and Apple certified consultants, Progent offers urgent assistance and low-cost online consulting to Hollywood, FL businesses for a broad array of computer technologies such as:

Support Delivery Options for Hollywood, Florida Businesses
Progent has a variety of alternatives for providing small companies with cost-effective IT services for troubleshooting, consulting, and network management outsourcing. Progent's paradigm for delivering network support is based on the Help Desk structure familiar to larger IT groups. Progent's Help Desk Service Mechanism promotes rapid support, thorough activity documentation, dependable follow-through, and tight cost monitoring across an array of network service delivery modes that include remote repairs, onsite help, and top-level consulting.

  • Online Service
    Progent's Technical Response Center (TRC) provides urgent and routine online service for Microsoft Windows, Linux, Apple, and Cisco-based systems in the United States and worldwide. Progent's certified support professionals can help customers to troubleshoot and repair hardware and software issues without the cost or time loss of on-premises service visits. The background of Progent's IT engineers allows them to handle the majority of network problems quickly. For the toughest problems, Progent's depth of knowledge makes it possible to escalate trouble tickets to world-class subject matter experts. Progent offers a streamlined, web-accessible signup procedure for new customers to address emergency situations and Progent bills by the minute with zero startup fees or minimums, so you pay only for the help you get. Specialists you can access remotely include Cisco-premier CCIEs, Microsoft-Certified MCSEs, and CISM-certified security engineers. Find out more details concerning Progent's remote computer support services.

  • Onsite Service
    Progent offers onsite technical support for signed-up customers in major metropolitan areas in the U.S. Progent's on-site support technicians can operate in conjunction with Progent's remote support engineers to give small companies the ideal combination: onsite service technicians when you require them plus the remote help of Progent's seasoned team of IT consultants, security professionals, and business application programmers. The response time for in-person support visits is typically less than 24 hours. Progent requires no sign-up or retainer fee for becoming a Progent customer for on-premises support. Learn more details concerning why to register for Progent's onsite network support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller businesses an end-to-end solution that handles all aspects of online Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Progent offers service desk support at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues. for more information, visit Online Help Desk Services.

  • Co-managed Help Desk Services
    Progent's Co-managed Help Desk services make it possible for your business to share the load for Help Desk support transparently between your IT team and Progent's roster of veteran technical support engineers and subject matter experts. Progent's Help Desk sharing service is an advanced service desk solution based on the top PSA tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting. To learn more, see Progent's Co-managed Help Desk services.

  • IT Consulting Expertise
    Progent offers small companies affordable access to world-class IT professionals who can provide help with vital technologies such as Microsoft Windows Server 2022 planning and integration services, Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network design, consulting services for Horizon3.ai's NodeZero penetration test platform, company-wide network security consulting, fault tolerant network engineering, virtualization strategies, plus configuration, customization and training for small business software such as financials, ERP and MRP, business analytics, CRM, and office productivity software. Progent can help with one-shot projects such as site relocations and major system migrations, extended projects such as customizing a legacy MRP system to a modern MS Dynamics or Dynamics 365 package, relational database application programming and administration support, and web development, on-going services such as System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for IT infrastructure monitoring and network management, or urgent response such as data restoration and malware cleanup.

  • Network Infrastructure Consulting Services for an At-Home Workforce
    Progent can help small and medium-size businesses to plan, configure and debug the network infrastructure for telecommuters. Aspects of infrastructure where Progent's experts can deliver support include safe and efficient VPN tunnel connections, Virtual Desktop Infrastructure platforms, router setup, Wi-Fi LAN planning and implementation, and reliable Internet connectivity. For information about Progent's network infrastructure expertise for telecommuters, go to network infrastructure expertise for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides full hosting services for all of a small organization's servers in a setting that not only delivers the top degree of fault-tolerance and extensibility but that is in addition convenient for clients to migrate to another support firm or to move in-house when your business situation calls for it. Progent's Private Cloud hosting service is structured around proven virtual server technologies that allow companies with multi-vendor networks to save dramatically on the costs of hardware, system maintenance, and network management while achieving world-class dependability and an unparalleled level of vendor options. Unlike ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric applications in a single centrally administered package, can handle the mixed- OS and loosely standardized environments typical of smaller companies, and retains control of the licenses in the client's hands so that migrating to a new virtual system is fast, reliable, and inexpensive. This avoids becoming a prisoner of a specific hosting provider while still offering all the cost savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Services
    Progent can provide advanced remote consulting support to help companies of all sizes integrate their information networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can help your IT team to design and manage cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-only systems or in hybrid architectures that utilize local resources along with public clouds. To help you to incorporate cloud services with networks, Progent offers a variety of cloud integration services such as Office 365 integration solutions with on-premises Exchange, Azure planning and integration consulting, Amazon Web Services cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud planning and integration consulting. Progent has over two decades of experience providing high-level consulting support remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.
Progent's Flat-rate Managed Services for Outsourcing Network Monitoring and Management
Progent's low-cost ProSight family of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to manage the entire malware attack progression including protection, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your company's unique requirements and that helps you demonstrate compliance with government and industry data protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also help your company to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid restoration of critical data, applications and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, monitor, optimize and debug their connectivity hardware such as switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always updated, copies and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, finding appliances that need critical updates, or isolating performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the technology of top data security companies to deliver centralized management and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management technology to help keep your network operating at peak levels by checking the state of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so that any looming problems can be resolved before they can impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Because the system is virtualized, it can be ported immediately to a different hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to get an unbiased evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management (RMM). Benefits can include easier management, improved compliance with data security standards, higher utilization of network resources, faster troubleshooting, more reliable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your organization's ability either to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information about your current antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to build an efficient AV and backup environment that aligns with your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Unique Advantages of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged leader in supporting the baseline system software and productivity programs used by the majority of small and mid-size businesses. As a Cisco-certified partner, Progent also offers expertise for an ever more complex collection of infrastructure technologies including PIX and ASA firewalls, switches, routers, voice-over-IP options, and wireless access. In addition, Progent's CISSP-Premier cybersecurity consultants, CISM-certified security engineers, CISA-authorized security audit specialists and GIAC-authorized information assurance experts can provide a company-wide view of system security and can assist with advanced security programs like Security information and Event Management (SIEM) solutions to help enterprises comply with business standards and statutory mandates for network information security and incident reporting.

The scope and size of Progent's engineering staff offer a powerful array of advantages to organizations trying to maximize the business value of their IT system within a reasonable budget. These advantages include:

  • Best Service Methodology
    Progent's team of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry experience, in the trenches of IT support, performing a wide variety of IT projects for an extensive mix of customers. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent teaches its support personnel. This means that you get not only expert technical help, but also a consultant with proven approaches for resolving actual IT problems rapidly. Learn additional information about Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing model is to charge for phone support and in-person help by the minute. As a result, you are charged only for delivered support. Progent does not demand a more expensive rate for after-hours or emergency service, and Progent does not charge for travel time except for urgent support where on-site work is less than four hours. In addition, Progent imposes no service activation fee and asks no monthly commitment for support services provided during regular working hours. Many support organizations demand large minimum payments or charge in increments of fifteen minutes or longer. Progent's small billing granularity eliminates king-size bills for quick solutions. Another benefit of granular invoicing is that you are not inclined to allow incipient issues to fester until they grow into big ones. Learn more details about Progent's value pricing for IT outsourcing.

  • Full Documentation of Network Services
    Progent has created a sophisticated service reporting system that stores and formats complete documentation for all delivered support activities. Unlike many freelance consultants or small service firms who offer scant documentation or details of services done, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports given by each staff member to every client. The practice of detailing and organizing service records allows more effective support and eliminates a variety of typical misfortunes such as when a support client is effectively held captive to a consultant who won't let go of the keys to the kingdom. Find out more details concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to resolve technical issues that are within their scope, Progent is able to focus on providing hard-to-find skills where Progent faces few competitors. Small businesses who work with independent service providers or who employ in-house IT personnel gain when Progent passes on information about critical technology and proven processes to make their IT environments more reliable, protected, and efficient. Find out additional information concerning Progent's knowledge transfer services.

Contact Progent
If your Hollywood, Florida business needs to contact Progent for IT outsourcing, consulting, or technical support services, phone 800-993-9400 or see Contact Progent.

Fast Remote Technical Help
For immediate online support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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    ISA 2004 Firewall Technology Consulting Services

    Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can assist you to plan, deploy, and support a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your business needs.

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    Comprehensive Event Management Configuration

    Remote 24x7 monitoring, automated alarms, and periodic analytical reporting are vital to preserving the health of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of any size can get a level of protection that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as economical service packages designed to assist your company to identify and fix a most IT network problems before they can impact productivity.

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    Windows 8.1 Storage Spaces Networking Companies

    Microsoft Windows 8.1 is designed to power devices ranging from smartphones and slates to engineering workstations. A wealth of new and improved features, including touch screen support and signature live tiles user interface, offer a wide range of benefits for companies who understand how to exploit them. Progent's Windows consultants can help get your organization up the learning curve with Windows 8.1 and make sure you gain significant business value from the product's various new and enhanced technologies.

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    • Support and Help wireless IP phones and Meraki APs
    Computer Consultants Wi-Fi IP phone integration

    Progent's Cisco Wi-Fi VoIP phone configuration consultants offer remote and on-premises assistance to help you build and administer a Cisco Wi-Fi VoIP phone deployment by providing integration services that can range from troubleshooting the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.

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    Microsoft Exchange 2010 Upgrade Professional

    Progent can provide comprehensive support for each step of your Microsoft Exchange 2010 upgrade including outsourced or co-sourced project management, site readiness preparation, project planning, specification of new software and equipment needed, suggested vendor sourcing, pilot verification at client site or at Progent's testing lab, managing temporary coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the previous servers, and training for client's support group and users.

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    Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum uptime for critical workloads by providing centralized, mixed-platform monitoring of physical and virtual resources installed throughout on-premises systems and private and public clouds. Progent's SCOM consulting group offers world-class online and onsite support to help businesses of any size to design, integrate, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent can help you to migrate to Operations Manager 2016 from older versions of Operations Manager or from other monitoring products, or combine multiple monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

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    24-Hour Exchange SE Mailbox Server Help and Support

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    • Consult Microsoft Lync Server 2013
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    Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Lync Server for your business and can assist you to plan and carry out an installation of Lync Server 2010 that unifies the management of IM and Presence and increases the productivity of your in-house employees, at-home workers, and mobile workforce. Progent's consultant's can also help you to perform an efficient upgrade to Microsoft Lync Server from Microsoft Office Communications Server or Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can use Lync Server to enhance the collaborative capabilities of MS Office applications, and provide webinar training and ongoing technical support for Lync Server 2010 and other Microsoft platforms.

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    Microsoft ISA 2004 Server Network Engineer

    Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft ISA Server-based security solutions for IT networks with many sites, remote users, and line-of-business web applications. Progent's ISA Firewall consultants can assist your company in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your information protection needs without adversely limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Microsoft Office Outsource

    Progent's IT outsourcing packages provide economical computer consulting for small businesses. Whether it includes designing system architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or developing a web-based eCommerce solution, outsourcing your IT engineering services can contain expenses and eliminate uncertainties, permitting network support budgets to grow in a more moderate and manageable manner than is feasible by building up a large, knowledgeable internal network support organization. Progent's Outsourcing White Paper and flyers show how Progent can help you build a secure and robust system foundation for your critical applications based on Windows.

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    UNIX Cybersecurity Company

    If your company runs a Solaris network or a multi-OS IT environment, Progent's CISM and CISSP-certified security specialists can assist your entire organization in a wide range of security topics including security administration procedures, security design and models, connection control products and methodology, applications development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP define the basic competencies and international standards of performance that network security managers are required to master. These accreditations give IT management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have the background and knowledge to offer effective security management and engineering services.

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    Progent has a long background delivering a broad range of online network consulting and emergency repair services to local governments and school districts across the U.S. Progent is one of the pioneers in providing advanced online network support and has provided IT support to organizations in every state. Online support saves travel expenses and resolves issues faster than onsite service calls.

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  • Microsoft Experts Microsoft 365 Exchange Online and on-premises Exchange Help and Support Microsoft 365 Gmail migration Support and Help
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    ransomware protection Consultants

    Progent's experienced ransomware recovery consultants can help you to reconstruct an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.

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    Progent can provide affordable online support for all releases of Office Access including desktop and browser-based versions and offers advanced support for Access application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also offers tailored online classes for Office Access application development and database administration.

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  • Network Consultants Microsoft Exchange Server 2016 Upgrade Planning Microsoft Exchange Server 2016 Upgrade Technical Support Services
  • Network Infrastructure Health Assessment Consultant Services Remote Network Infrastructure Monitoring Consultants
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    • Dharma ransomware hot line Consult
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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the progress of an active ransomware attack. Call 800-462-8800

  • Network Management outsourcing consultants Network Consultant ProSight Managed IT Services Specialists
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  • NinjaOne Automated Server Inventory Specialists ProSight NinjaOne Server and Desktop Management Support and Integration
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    • Support Services MS Virtual Server Administration Website
    Hyper-V Professionals

    Progent's certified professionals can help you analyze the possible benefits of Hyper-V-based virtualization for your company, conduct test installations to verify Hyper-V's compatibility with your production applications, evaluate your network and server architecture for smooth performance with virtualization technology, help you in migrating to Windows Server 2008 and setting up Hyper-V, educate your network management personnel to track and manage Hyper-V, offer world-class consulting help for improving the security of your virtual machines, design and test business continuity processes that maximize network availability, and provide ongoing consulting and maintenance including low-cost remote troubleshooting and comprehensive Help Desk services.

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    Microsoft Expert 64-bit Server On-site Support

    Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and troubleshoot a network-wide migration to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the key 32-bit programs that you want to keep as well as the latest 64-bit editions of software you plan to install.

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    Progent's Private Cloud Hosting and Management service offers comprehensive hosting of a small organization's production servers in a solution that delivers the maximum degree of availability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting options are based on proven virtualization platforms that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure maintenance, and network management while benefiting from world-class reliability and an unmatched degree of vendor independence.

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    Progent's Microsoft-certified experts can provide organizations of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for intelligently coordinating people, teams and information. SharePoint Server provides a common location for your workers or customers to connect to, organize, share and manipulate useful information, documents, and applications and to communicate with other people. SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge they've created in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can help your organization to manage your existing SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.

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  • SQL Outsourced Programming SQL Server 2008 Migration Consulting
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    Progent's expert consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent has the experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange Server 2007.

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    Progent's Windows consultants can assist businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Online and onsite assessment and migration support for Microsoft Windows 10 offered by Progent's experts include ROI analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management and synchronization, telecommuter access, data and identity security, automated provisioning and administration, network design, wired/wireless convergence, business continuity planning, custom training for network management personnel and end users, and post-migration technical help.

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    IT Consultants Offsite Workers Endpoint Management

    Progent can help small and medium-size companies to deploy centralized endpoint management and monitoring systems for administering devices operated by telecommuters.

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    • Multiple cloud management Services
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    Progent can help you to design and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid architectures that seamlessly combine on-premises resources as well as one or more cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of cloud migration services that include Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.

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    ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by tracking the health of vital assets that power your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT management personnel and your assigned Progent consultant so all looming problems can be resolved before they have a chance to impact your business.

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    • Consultants Private Cloud Integration
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    Progent's private cloud hosting service enables small and midsize businesses to run key applications like Microsoft SQL and Exchange from a secure Tier III data center facility on fully redundant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restore. You can use Progent's private cloud hosting service to avoid major capital costs for the acquisition, upkeep, and management of network hardware and data center facilities while achieving world-class levels of system reliability and physical security.

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    • Small Business Network On-site Support
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    If you have a company network with 10 to 50 desktop clients, Progent's computer outsourcing services save your company from over-reliance on single freelance consultant while giving you cost-effective and dependable access to high-quality network support. By providing network consulting service when you need it, offering specialized knowledge for key technologies, offering value-added services such as automated server monitoring, and charging only for support you use, Progent offers you an economical solution for maximizing the productivity of your small business network. Progent is the intelligent way for small businesses to build and maintain a reliable and safe IT network and to benefit from quick access to the experienced help typically available only to businesses who can afford a large internal IT group.

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    • 24-Hour Security Team Penetration Testing
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    Stealth penetration testing is an important component of any overall IT system security plan. Progent's security professionals can run thorough penetration tests without the awareness of your company's internal IT resources. Stealth penetration testing uncovers whether current security monitoring systems such as intrusion incident alerts and event log analysis are correctly set up and actively observed. Progent can provide ongoing automatic PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and ill-advised IT product defaults can be combined by hackers into the multi-vector attacks common to the latest versions of ransomware.

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