Short Term IT Staffing Services
Desktop Experts, Help Desk Personnel, Administration Specialists
In addition to offering fast access to top-tier IT consultants and subject matter experts to help you with specific technical issues or projects, Progent can provide temporary supplemental staffing to deliver more generalized services such as desktop support, IT administration, and Help Desk call center services. Short-term staffing can help businesses deal with planned or unexpected peaks in demand for IT services which may result from scenarios such as office consolidation, site relocation, technology migration, disaster recovery, and regulatory changes. Temporary IT staffing can also fill the void left by the temporary or permanent absence of in-house IT personnel due to vacation, illness, termination, resignation, etc.
Benefits of Progent's Temporary Staffing Services Progent's short-term staff augmentation services give businesses the flexibility to respond to sudden increases in demand for IT services without dealing with the costs and delays associated with vetting and recruiting reliable technical help and without adding to your permanent head count. Important features of Progent's supplemental staffing services include:
- Fast access to seasoned IT professionals
- Easy engagement, termination, and resumption of services
- Broad range of expertise avoids long learning curves and costly do-overs
- Transparent extension of your in-house IT staff
- Allows your IT staff to focus on strategic IT initiatives
- Ability to provide 24x7 support services
- Full documentation of services performed
- Optional escalation from Tier 1 support to Progent's subject matter experts
- Establish a relationship with a world-class, full-service resource for IT support
To view or download a white paper describing the benefits of Progent's co-managed IT services, click:
Benefits of Progent's Co-managed IT Services White Paper. (PDF - 632 KB)
Progent's Co-managed Help Desk Service
Progent's Co-managed Help Desk service is a specialized on-going staff augmentation option that allows IT organizations to share responsibilities for Help Desk support seamlessly between their internal IT staff and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your in-house call center, Progent's Co-managed Help Desk service is a collaborative support solution powered by the leading shared PSA tool for managing service requests, ticketing, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT services for businesses of all sizes throughout the United States. Progent can provide the expertise of technicians and engineers who have earned certifications from Microsoft, Apple, and leading Linux distributors. Progent also offers the guidance of Cisco-certified network infrastructure consultants and CISM and CISSP cybersecurity experts.
Progent is one of Microsoft's most experienced Certified Partners in the U.S. and is expert in providing services that include Windows 11 planning and migration consulting, Windows 10 integration expertise, Windows 8.1 management, Windows Server 2022 integration expertise, Windows Server 2019 planning and deployment, Windows Server 2016 maintenance and migration, and Microsoft 365 cloud integration.
Progent's Practice Areas
Progent's veteran roster of certified consultants and technical experts can provide a broad range of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for IT service organizations include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Migration Support Services
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure AD Planning
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Reporting
- Microsoft Azure, AWS, Google Cloud Platform
- Remote IT Troubleshooting
- Work from Home Support
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Experts
- Security and Compliance Expertise
- PEN Testing with NodeZero
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Support Services
- Data Center Solutions
- Operations Manager Monitoring
- Configuration Manager Expertise
- Microsoft Access Programming
- Virtualization Management
- Rapid, Low-cost .NET Application Development.
- Windows Hyper-V Integration
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- iPhone and Android Management
- iPhone Integration
- Google Android Phone Management
- Ransomware Defense and Recovery
- Data Backup/Restore Expertise
- Cisco IP Voice Technology and Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Surveys
Contact Progent for Short-term Staffing
To find out more about Progent's temporary staffing services, call
An index of content::
Hornetsecurity Altaro VM Backup and Hyper-V Online Help
Altaro VM Backup with Exchange Computer Consultant
Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite consulting services to help you to plan, install, optimize and debug a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.
Contractor Benefits for Home Based Network Consultant
Compensation for Cisco Consultants Telecommuting Job
Our compensation model is based on revenue sharing, so similar to being an independent consultant, your earnings are entirely driven by your work effort. Some Progent consultants stress lifestyle issues and choose to consult at an easy pace, using our flexible calendar to follow personal pursuits such as mountain biking, motorcycle racing, skiing, fishing, vacations, or spending private time with relatives and friends. Other consultants take advantage of the chance to make major dollars via lots of effort and long days. Progent fully encourages either side of the spectrum plus any point in the middle.
Network Management Outsourcing Engineer
On-site Technical Support Managed IT Services Consulting
Progent's ProSight portfolio of managed IT services are geared to offer organizations who have minimal in-house IT support staffs with affordable access to enterprise-class management platforms and technical experts. Benefits of the ProSight catalog of managed services include fixed network management expenses, smart automation of routine management tasks, continual absorption of the latest technology, smooth migration from older systems to current solutions, improved alignment of information technology with business objectives, access to veteran network experts, and allowing management to concentrate on business rather than fast-evolving computer technology.
Remote Whitepaper IT Outsourcing and Co-sourcing
Whitepapers Small Business IT Outsourcing
Progent's IT outsourcing services provide budget-friendly computer support for medium-size companies. Whether it involves planning system infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or creating an on-line business solution, outsourcing your network engineering services can smooth out costs and minimize uncertainties, permitting network support expenses to increase in a more moderate and controlled fashion than is feasible by assembling a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and highly available network architecture for your vital Windows-powered business software such as Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
Microsoft Partner Network Help
Microsoft Certified Technicians
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest customer satisfaction and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your company more complete support for your information system.
Windows 2012 Failover Clustering Consulting Services
Microsoft Windows Server 2012 R2 Clusters Help and Support
Progent's Microsoft-certified failover clustering consultants can help businesses to assess the benefits of deploying Microsoft Windows Server 2012 clustering to build an advanced high-availability/disaster recovery solution, help your organization to plan and install a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual ones, and show you how to streamline the management of clustered servers.
MSP360 Desktop Backup Troubleshooting
MSP360 Exchange Mailbox Backup Troubleshooting
Progent's data protection experts can assist your company to design, implement and troubleshoot a backup solution based on MSP360 technology. MSP360 offers file or image backup/restore for virtual machines and physical machines, supports all leading public clouds, and allows you to create a data protection ecosystem with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss resulting from user miscues, system errors, ill-intentioned users, and malware assaults such as ransomware.
MFA and Single Sign-on Consultants
Zero Trust Cybersecurity Online Help
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other out-of-band devices.
Consulting Services Cisco PIX to ASA upgrade
Technical Support Services ASA and PIX
Progent's experienced Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to modular enterprise-grade products, Cisco PIX Firewall and ASA Firewalls provide advanced protection, performance, and excellent reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating possible OS-specific security gaps.
NetApp MetroCluster Synchronous Replication Specialist
Engineer NetApp Disaster Recovery
Progent offers enterprise clients the services of a certified NetApp consultant for online or on-premises expertise for NetApp's entire portfolio of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN storage deployments quickly and affordably based on leading practices.
Microsoft Exchange IT Consulting
Exchange 2003 Upgrade Online Help
Progent's Microsoft Certified engineers can provide world-class support for major implementations of Microsoft Exchange Server. Progent's experts can help you prepare for multi-site Exchange rollouts or updates and can supply onsite technicians to assist enterprises with installations of Exchange Server in the or any region served by Progent's consultants.
Largest Windows Server 2012 R2 Clustering Network Consultants
Support Windows 2012R2
Progent's certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and migration strategies, tune your network for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management, team, develop an enterprise-wide security plan, automate IT administration, assist with application development, and build and validate a DR/BC plan.
Urgent Specialists ransomware cryptoworm recovery
Services ransomware cleanup and recovery
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the progress of an active ransomware attack. Call 800-462-8800
Technology Professional NetDocuments ndThread
24x7x365 NetDocuments Compliance Consultants
NetDocuments (NetDocs) is a leading cloud-based document management system designed for the legal profession. Progent offers remote guidance from NetDocuments consultants to assist legal departments and law firms to design, deploy, administer, tune, or debug a document management system solution powered by NetDocuments.
