Security and Compliance and Information Assurance Consulting
Joinville Enterprise and Small Business Computer Network Systems
For immediate remote help with network security issues, businesses in Joinville Santa Catarina can find world-class expertise by contacting Progent's security professionals. Progent's online service consultants are ready to provide efficient and economical help with security issues that are impacting the productivity of your information system. Progent's accredited security consultants are certified to support environments powered by Microsoft Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can deliver advanced guidance for key cybersecurity and recovery solutions like AI-based End Point Protection and Response, MDR (Managed Detection and Response), complete system restore validation, immutable backup, and off-site backup. Progent's broad selection of consulting services encompasses firewall expertise, email security, protected network architecture, and disaster recovery preparedness. Progent's support staff has been awarded the industry's top security credentials including Certified Information Security Manager and CISSP.
Progent provides online security expertise on a per-minute model without minimum call duration and no extra fees for setup or off-hour support. By charging by the minute and by delivering world-class support, Progent's pricing model keeps expenses low and avoids scenarios where simple solutions result in major expenses.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a network. For this reason, ransomware assaults are commonly launched on weekends and late at night, when support personnel may take longer to recognize a break-in and are less able to organize a rapid and forceful defense. The more lateral progress ransomware can achieve within a victim's network, the longer it takes to recover core operations and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to assist you to take the urgent first steps in responding to a ransomware attack by containing the malware. Progent's remote ransomware experts can help businesses to locate and isolate breached servers and endpoints and guard undamaged assets from being penetrated. If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Hacked: What Should We Do?
If your business is now experiencing a security crisis other than ransomware, visit Progent's Urgent Online Network Support to see how to get fast aid. Progent has a pool of certified network security specialists who can provide online and on-premises support that includes threat containment, mitigation, recovery, forensics, and hardening of your security profile to guard against future attacks.
For organizations who have planned carefully for a security breach, the step-by-step incident response procedure promoted by Global Information Assurance Certification is Progent's recommended method of responding to a serious security incident.
Introduction to Progent's Security Support Services
Coordinating computer protection as well as preparation for restoring critical information and functions following an attack requires an on-going effort involving an array of technologies and procedures. Progent's security experts can assist your organization at whatever level in your attempt to protect your IT network, from security audits to designing a comprehensive security program. Key technologies covered by Progent's experts include Planning and Implementation, Information Restoration and Security Failure Analysis, and Outsourced Filtering of E-mail-Borne Attacks.
Planning and Implementing Secure Networks
Any company should have a carefully considered security strategy that incorporates both preventive and reactive steps. The pre-attack strategy is a set of precautions that helps to minimize vulnerabilities. The reactive strategy defines activities to help security staff to inventory the damage resulting from a breach, remediate the damage, record the event, and revive network activity as soon as possible. Progent can advise you how to design security into your business operations. Progent can install auditing utilities, create and implement a safe computer architecture, and propose procedures and policies that will optimize the protection of your network. Progent's security experts are ready to assist you to configure a firewall, design secure remote access to e-mail and information, and configure an effective virtual private network (VPN).
If you are interested in an economical option for outsourcing your security administration, Progent's Round-the-clock Monitoring Services feature non-stop online system tracking and immediate response to problems.
Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, administer and repair enterprise hybrid cloud solutions that combine physical and cloud hosted resources and that are compliant with government security standards. (Learn about Progent's Microsoft 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)
Data Recovery and Failure Analysis
Progent provides skill in restoring systems and devices that have been compromised, are quarantined, or have ceased to function because of a security breakdown. Progent can show you how to evaluate the damage resulting from the attack, return your company to normal functions, and retrieve data lost as a result of the attack. Progent's security specialists can also perform a comprehensive forensic analysis by going over activity logs and utilizing a variety of proven assessment tools. Progent's background with security consulting reduces your off-air time and permits Progent to recommend efficient ways to avoid or contain new assaults.
Ransomware Removal and Restoration Services
Progent offers the help of seasoned ransomware recovery consultants with the knowledge to restore an IT network that has suffered an attack by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky. To learn more, see ransomware cleanup and recovery expertise.
Work-from-Home Cybersecurity Consulting
Work-from-Home (WFH) workers typically utilize their personal devices and usually work in a poorly secured physical environment. This situation increases their susceptibility to cyber threats and calls for careful configuration of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, thorough end-user training, and the creation of security policies based on leading practices. Progent's seasoned team of Work-from-home support consultants can assist your business to design, deploy and manage a compliant cybersecurity solution that guards vital information resources in networks that include telecommuters and hybrid workers.
Software/Firmware Update Management Services
Progent's support services for patch management provide businesses of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and documenting updates to your ever-evolving information network. Besides maximizing the security and functionality of your computer environment, Progent's software/firmware update management services allow your IT team to concentrate on line-of-business projects and tasks that derive the highest business value from your information network. Find out more about Progent's software/firmware update management services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat management stack that features computer learning algorithms and expert services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in a few minutes to defend popular endpoints against increasingly sophisticated cyberthreats such as ransomware, familiar and brand-new malware, trojan viruses, hacking tools, RAM exploits, script misuse, harmful macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne is invariably the initial incident response tool activated by Progent to gain control and visibility of a client's network at the outset of a ransomware emergency. For additional information, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) services.
Support for Horizon3.ai's NodeZero Penetration Testing Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports continuous, concurrent, automated assessment of your network so you can uncover, rank, fix, and confirm cybersecurity vulnerabilities before threat actors can take advantage of them. NodeZero pentests can strategically deploy so-called tripwires such as fake files or credentials to detect whether your network is under attack across high-risk attack paths. Tripwires provide enough information to allow you to take action quickly with your SIEM tools and procedures before an assailant can do serious damage. Progent offers the support of a NodeZero Certified Operator who can assist you to deploy NodeZero to carry out comprehensive pentests of your perimeter and your internal network so you can determine your present security profile. Progent can also assist you to strengthen your network security and can help you to design and deploy a unified cybersecurity ecosystem that streamlines management and provides maximum cyber defense for on-premises, multi-cloud, and perimeter IT resources. To learn additional information about Progent's vulnerability analysis services powered by on NodeZero's penetration test platform, visit Consulting Services for NodeZero's Pentest Platform.
Stealth Penetration Security Testing Services
Stealth intrusion testing is an important component of any comprehensive IT system security strategy. Progent's security professionals can run thorough intrusion checks without the knowledge of your company's internal IT resources. Stealth penetration testing uncovers whether existing security monitoring tools such as intrusion detection alerts and event history analysis are properly set up and consistently monitored. Progent can implement continuous automatic penetration testing to map your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, skipped patches, and dangerous IT product defaults can be combined by threat actors into the multi-vector attacks common to modern versions of ransomware. Learn more about Progent's Stealth Penetration Intrusion Evaluation Services.
Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight line of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior analysis tools to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-matching anti-virus products. ProSight ASM protects local and cloud resources and offers a single platform to address the entire threat progression including protection, detection, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering through leading-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP environment that addresses your organization's specific needs and that helps you demonstrate compliance with legal and industry information protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's
ProSight DPS: Managed Cloud Backup and Recovery
Progent has partnered with leading backup/restore product companies to produce ProSight Data Protection Services (DPS), a family of subscription-based offerings that provide backup-as-a-service (BaaS). All ProSight DPS products automate and track your backup processes and enable transparent backup and rapid recovery of important files, apps, system images, and virtual machines. ProSight DPS lets you protect against data loss resulting from hardware breakdown, natural disasters, fire, malware like ransomware, user error, malicious insiders, or application glitches. Managed services available in the ProSight Data Protection family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these managed backup services are best suited for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security companies to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outgoing email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA service plans incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices. With 2FA, whenever you log into a protected application and enter your password you are asked to verify who you are on a device that only you have and that is accessed using a different network channel. A wide selection of devices can be utilized as this added means of authentication including an iPhone or Android or watch, a hardware token, a landline phone, etc. You may designate multiple verification devices. To find out more about Duo two-factor identity validation services, refer to Duo MFA two-factor authentication services for teleworkers.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Since the system is virtualized, it can be ported immediately to a different hosting environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's certified security engineers offer unique specialized help in key areas of IT security including:
Information Risk Audits and Compliance Testing
Progent provides expertise with information risk auditing software like Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive network scans to reveal possible security holes. Progent has extensive skills with these and similar utilities and can help you to understand assessment reports and react appropriately. Progent's certified security consultants also can perform web software testing and can conduct thorough assessments of corporate-wide security to assess your organization's compliance with key worldwide security specifications such as FISMA, PCI, and ISO 17799. Also, Progent can assess the strength of your wireless protection covering stationary wireless appliances as well as portable handsets. Find out more details concerning Progent's Information Risk Audits and Security Compliance Testing.
Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver in-depth consulting services for Cisco's complete range of security and Virtual Private Network solutions such as PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, protected broadband and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Get the details about Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Help.
Other Firewall and Virtual Private Network (VPN) Solutions
In addition to supporting a wide range of network security technologies available from Microsoft and Cisco, Progent can provide companies of any size expert support for solutions from other popular firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:
- Palo Alto Networks PA-Series Firewalls Support
- Check Point Software Technologies Consulting
- Barracuda CloudGen Firewall Experts
- WatchGuard Technologies Technical Assistance
- Juniper/NetScreen Configuration Help
- SonicWall Inc. Support
- Fortinet FortiGate Firewall Deployment and Support
- Symantec Corp Engineering Services
CISM identifies the fundamental skills and international standards of service that computer security managers are required to achieve. CISM offers business management the assurance that those who have been awarded their accreditation possess the background and knowledge to provide efficient security administration and engineering services. Progent can provide a CISM-certified support professional to assist your enterprise in key security disciplines including data security governance, vulnerability management, data protection program management, and incident response management.
Find out the details concerning Progent's Certified Information Security Manager (CISM) Security Support Expertise.
CISSP Security Support Services
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP certification as a result of verified professional work, extensive study, and formal examination. CISSP qualification recognizes mastery of an international standard for IT security. ANSI has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge covered under CISSP include cybersecurity administration practices, security design and models, connection permission systems, software development security, operations security, hardware security, cryptography, telecommunications, network security, and disaster recovery planning.
Find out additional information about Progent's Certified Information Systems Security Professionals (CISSP) Support Services.
CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
Progent's ISSAP Premier security experts are specialists who have been awarded ISSAP certification after rigorous testing and extensive experience. field experience with information security design. ISSAP consultants have acquired in-depth understanding of access control systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-premier security specialists can assist your company with all phases of secure network architecture.
Read more information concerning Progent's ISSAP Certified Secure Network Architecture Consulting Services.
CISSP-ISSEP Certified Security Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize modern system security engineering principles and processes in system development, evaluate system security designs according to security engineering leading practices, create viable system designs that incorporate compliant security mechanisms for all critical system functions, define efficient design strategies to deliver protection for operations, perform in-depth risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your organization's tolerance for risk.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
CISA Security Auditor Support Expertise
The Certified Information Systems Auditor (CISA) credential is a recognized achievement that signifies expertise in network security auditing. Certified by the American National Standards Institute, the CISA credential requires that candidates undergo an extensive test administered by the ISACA professional association. Progent offers the services of a CISA-Certified security audit engineer trained to assist businesses in the areas of IS audit services, information technology enforcement, network assets and infrastructure planned useful life, information technology service delivery, protecting data resources, and disaster recovery planning.
Get more details about Progent's CISA Consulting Services.
CRISC-certified Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify an IT professional's ability to plan, implement, and maintain information system control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to help you to create and execute a business continuity plan based on industry best practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines. Progent's risk management expertise is complementary to the services available from Progent's CISA-Premier consultants for impartially evaluating your IS management design and with the expertise of Progent's CISM consultants for implementing company-wide security policies.
Read additional information about Progent's CRISC Network Risk Mitigation Expertise.
Global Information Assurance Certification Support Services
GIAC was founded in 1999 to validate the skill of network security experts. GIAC's mission is to make sure that an accredited security consultant has the knowledge appropriate to provide support in important categories of system, data, and program security. GIAC accreditations are recognized by companies and institutions around the world including United States NSA. Progent can provide the expertise of certified professionals for any of the network security capabilities addressed under GIAC certification topics including auditing perimeters, security incident response, intrusion detection, web services security, and SIEM solutions.
Learn additional information about Progent's GIAC Information Assurance Support.
Get in Touch with Progent for Computer Security Support
If your company is situated in Joinville Santa Catarina and you're trying to find cybersecurity support services, phone Progent at
Joinville Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Joinville metro area.
| City | Address | Phone | Link |
| Joinville | R. Dona Francisca, 364, Centro Joinville, SC 89201-250 Brazil |
+55 (47) 3842 0129 | Joinville Network Support Services |
An index of content::
Live Online Microsoft Office Trainer
Online Crystal Reports Training Consultants
Progent's virtual classroom webinars provide small businesses the affordability, ease, and versatility of online seminars plus the effective training techniques of expert instructors who utilize advanced collaboration software to reproduce live, interactive learning environments. Progent can provide online education for popular desktop applications including components of Microsoft Office such as Microsoft Excel, Word, Access, and Project: Dynamics accounting and reporting software such as MS Dynamics GP (Great Plains); as well as other popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Microsoft Hyper-V 3.0 Remote Support
Microsoft Virtual Server Administration Website Online Troubleshooting
Progent's Microsoft-certified professionals can assist you to evaluate the potential advantages of Hyper-V-based server virtualization for your business, perform test implementations to verify Hyper-V's operation with your line-of-business applications, assess your network infrastructure for optimal performance with virtual server technology, assist you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your network management staff to monitor and manage Hyper-V, provide expert consulting help for enhancing the security of your virtual servers, establish and test disaster recovery processes that maximize system uptime, and provide continuing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk outsourcing.
Software patch management Technology Professional
Emergency Specialist Software patch management
Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as printers, network appliances such as routers and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics.
Forefront Threat Management Gateway Technical Support
Technical Consultant Threat Management Gateway 2010
Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of ISA Server 2006 and provides a easily administered web gateway that delivers a single-server solution for an array of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides comprehensive web security logging and reporting features, permits customized reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft engineers can assist your company to plan and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also assist your organization to migrate economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
24/7/365 Microsoft Teams hybrid Consult
Consult Microsoft Teams management
Progent can help you to design a migration to Teams from Skype for Business Online and install, manage, and debug a cloud-based or mixed deployment of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Consultant Printer firmware patch management
IoT device patch management Consultants
Progent's managed services for patch management offer businesses of any size a flexible and affordable alternative for assessing, validating, scheduling, implementing, and documenting updates to your servers, endpoints scanners, network infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and robotics.
Cybersecurity Companies Juniper Junos
Security Company Juniper Junos Network and Security Manager
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Mac Network Security Technology Professional
Mac Virus Recovery Technology Consulting
Progent's certified security consultants can help you secure your Mac network through professional support offerings including performing security audits, clean up after virus and denial of service attacks, setting up firewalls, implementing secure off-site and mobile connectivity, deploying monitoring software for defense against viruses, spam, and malware, and creating a company-wide security strategy adapted for the particular objectives of your corporate information system.
Duo Multi-factor Authentication Computer Consultant
Two-factor Authentication Consultant Services
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other personal devices.
Microsoft Entourage for Mac Instruction
24/7 Train Microsoft Outlook for Mac
Progent offers one-on-one education customized for individuals who wish to expand their understanding of the macOS and OS X platform, Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online classes for macOS and Mac OS X applications.
Microsoft Experts Mid-sized Company IT Outsourcing
Cisco and Microsoft Certified Expert Midsized Office Consolidation
Progent offers IT services for medium size businesses who have 100 to 250 network clients. The medium size company or work group has typically been an underserved part of the market for IT support expertise. The cost structures and support access models of major third-party support organizations make them too costly for the typical mid-size business or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an IT network whose complexity and capability are often similar to the networks of far larger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual network technology and proactive server monitoring, dramatically reduces the IT maintenance expenses of an SMB while offering the small organization with enterprise-level service from professional, IT experts knowledgeable in a wide range of small business network solutions. If your medium size organization or small business is searching for levels of network help needed for a mid-size organization without budgeting enterprise prices, contact Progent.
After Hours High Availability Interoffice Connectivity Engineers
Non-stop Interoffice Connectivity Engineer
Progent's non-stop interoffice connectivity and fault tolerant system connection engineers can help small businesses create non-stop Interoffice connectivity via redundant system architectures with transparent failover. Progent's CCIE engineers can plan and implement fault tolerant Inter-office connections based on fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide affordable non-stop interoffice connectivity.
System Center 2016 Troubleshooting Remote Troubleshooting
SCDPM 2016 Consultant Services
Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft Certified network consulting experts. With Progent's affordably priced network support programs, small organizations can choose a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager to provide small business information systems enterprise-class availability, protection, and performance.
Catalyst 9105i Access Point Troubleshooting
Catalyst 802.11ax AP Computer Consultant
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point experts can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
Support and Integration Exchange 2019 Office 365 Integration
Exchange 2019 and Skype for Business Onsite Technical Support
Progent can help you in any phase of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
24-Hour Data Protection Manager 2016 and Windows Server 2016 Specialists
24x7 Data Protection Manager 2016 Integration Services
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy recovery capabilities for Microsoft environment. SCDPM 2016 delivers application-sensitive backup for key platforms like Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux virtual machines, supports VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of all sizes to design, deploy, manage, and repair an enterprise-wide backup/restore solution powered by Data Protection Manager 2016. Progent can assist you to upgrade from an older release of DPM or from an outdated system, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can provide occasional guidance to help you through technical bottlenecks or provide comprehensive project management support to make sure you complete your SCDPM 2016 initiative on time and within your budget.
Solutions Provider Cisco Router
Top Small Office Computer Consulting Services Cisco Management
Progent can provide rapid online access to Cisco-certified CCIE network infrastructure experts. Progent's CCIE experts can link to your network using powerful remote diagnostic tools to provide fast and economical analysis and remediation of urgent network infrastructure problems.
Learn Photoshop CS5
Digidesign Pro Tools Train
Progent's Mac consultants can support the creative aspect of Mac environments by offering help services and education in imaging, audio, and motion video. Progent's consultants offer help in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post production facility.
NinjaOne Automated Desktop Inventory Online Help
Outsourcing ProSight NinjaOne RMM Remote Server Monitoring
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network running at peak levels by tracking the state of vital devices.
Server patch management Professionals
Consulting VoIP phones patch management
Progent's support services for patch management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers, network appliances like switches and Wi-Fi APs, and IoT devices such as sensors and robotics.
Top Antivirus Technology
Anti-Virus Information Technology Consulting
E-Mail Guard represents a comprehensive service for blocking spam and viruses. E-Mail Guard handles the security and management of corporate email by offering continually improved spam and virus filtering, policy administration, content testing, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also features monitoring, administration and analysis utilities plus outgoing email testing to help you repair your email environment and specify and regulate company security policy.
Dynamics GP Software Online Troubleshooting
Dynamics GP Technical Support
important characteristics of Microsoft Dynamics GP/Great Plains software include a modular structure that allows you to buy just the components you need, a standardized foundation based on Microsoft technologies to secure your investment and offer a tightly integrated environment, advanced reporting services that allow you to track all operations, income and spending and sales patterns, compatibility with Microsoft Office to enable access to business information, the capability to process data from almost any database or desktop application into Microsoft Dynamics GP, plus an open architecture that makes it possible to develop specialized applications. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer expert GP support professionals to help you convert the advanced features of Dynamics GP/Great Plains accounting into a productive business solution.
Expertise for IT Service Providers Technology Consulting Services
IT Services for Service Providers Technical Support Services
Progent's Reseller Program for IT Service Providers lets you use Progent's consulting engineers under your own brand as a transparent extension of your IT services team.
Consultant Services Network Security Scan
External Security Inventory Engineer
Progent offers two low-cost service packages intended to enable small businesses to get an impartial security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, a security engineer administers an extensive examination of your network from outside your firewalled perimeter to uncover possible risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert runs a network scan from a secure machine within your company firewall to uncover your exposure to internal assaults. The two security inventory packages are set up and executed from a secured remote site.
Security Auditing WatchGuard SSL VPN
WatchGuard Firebox M5600 Firewall Security Auditor
Progent provides consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
Computer Consulting At Home Workforce Helpdesk
Remote Workforce Helpdesk Onsite Technical Support
Progent offers small and mid-size businesses overflow or comprehensive Help Desk call center support for offsite workers.
Security Team Check Point UTM-1 Firewall
Check Point 26000 Firewalls IT Services
Progent's Check Point firewall consultants can show you how to design, deploy, and manage firewall solutions that rely on Check Point Next Generation firewalls and Check Point's subscription-based SandBlast security services. Progent's consultants can also help you maintain legacy Check Point firewall models or upgrade smoothly to Check Point's modern firewalls.
Consultant Services NinjaOne and Progent NOC 24x7 RMM
NinjaOne Server RMM Consultants
A centerpiece of Progent's Network Operations Center is its powerful integration of NinjaOne RMM, a cutting-edge RMM solution which facilitates automated alerts and streamlined incident response.
24/7 Consultant Services Nagios for Linux
Nagios for Linux Specialists
Nagios and MRTG are useful, Open Source monitoring tools that operate with the Linux OS and can be used to analyze UNIX environments, MS Windows networks, or multi-platform systems where Linux and MS Windows run side by side. Nagios allows system support engineers to monitor system services including SMTP, HTTP, SSH, and PING. MRTG lets you track the traffic through SNMP network appliances including servers, routers, and switches. Progent's network integration consultants can assist you to use both these tools to tune and repair your system.
Aironet 2700 Access Point Computer Consultants
Support Outsourcing Cisco Prime Infrastructure
Progent's Cisco CCIE wireless network infrastructure consultants can provide remote or on-premises integration and troubleshooting support to assist you to design, configure, upgrade, tune, administer and troubleshoot Aironet wireless AP deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity foundation that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, location and configuration of Aironet wireless APs to work with your specific workplace design, building structure, and expected workloads.
SQL Server 2014 Capacity Planning Online Troubleshooting
Specialist SQL Server 2014 Performance Tuning
Microsoft SQL Server 2014 incorporates major improvements in key areas including speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates seamlessly with all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services including system design, deployment, administration, troubleshooting, and software development expertise to help businesses of all sizes to realize fast return from their SQL Server 2014 investment.
Nephilim ransomware recovery Services
Locky ransomware recovery Professionals
Progent's seasoned ransomware recovery consultants can help you to restore a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
MFA and Single Sign-on (SSO) Online Technical Support
Identity Authentication Technical Support Services
Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Android, and other personal devices.
Database Application Development Consulting Services
Database DBA Professional
Progent's Microsoft-certified database developers offer businesses of any size online DBA and programming services for leading database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support offered by Progent include installation and integration, database design and programming, administration support, synchronization solutions, storage management, tuning, data migration, information security, backup and recovery options, problem solving, and training.
Consultants SentinelOne Cybersecurity
SentinelOne Cybersecurity Consultant Services
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools by SentinelOne to defend endpoint devices as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily escape legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to address the complete malware attack progression including filtering, infiltration detection, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats.
Google Cloud Backup Consultant Services
After Hours Google GCP Cloud integration Consulting Services
Progent can provide affordable online and onsite consulting to help organizations of any size to migrate any part of their core network resources to Google Cloud Platform services. This can save management hassle and equipment expense and enable access to Google's state-of-the-art AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
Windows 11 Training On-site Technical Support
Windows 11 Compatibility Testing Migration Support
Progent's Microsoft-certified Windows 11 experts can provide a range of services to support Windows 11 including Microsoft 365 solutions, mobile management, at-home workforce access, data and identity security, automated deployment, and Help Desk support services.
Microsoft Exchange 2016 Upgrade Planning Outsourcing
Microsoft Exchange Server 2016 Migration Consultants
Progent can assist you in all facets of your migration to Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your virtual machines, databases and log files; setting up HLB for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Technology Professional ransomware cryptoworm recovery
Conti ransomware hot line Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the spread of an active ransomware breach. Call 800-462-8800
After Hours NetDocuments Compliance Specialists
NetDocs Troubleshooting Consultant
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for law practices. Progent can provide remote guidance from NetDocuments consultants who can help legal departments and law firms to design, configure, administer, optimize, or debug a document management system solution powered by NetDocuments.
Project Management Test Lab Consulting Services
Herakles Data Center Test Lab Consulting
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, creating cost-effective system upgrade methodologies, assessing and optimizing performance, planning or validating business continuity strategies, mitigating compatibility problems, and building training environments for the latest products and technologies. For Progent clients without adequate in-house resources to configure effective pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping vital IT projects on schedule.
SharePoint Business Connectivity Services Network Engineer
Microsoft Certified Partner SharePoint Excel Services Online Support
Progent's Microsoft-certified consultants can provide cost-effective remote support and programming services to assist your business to plan, implement, administer, and troubleshoot SharePoint 2010 environments that can include web pages that can function as portals, extranets, document management applications, blogs, data marts, business information systems, enterprise search engines, workflows, and other tools to support and improve information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's familiar office productivity applications including Office Excel, Word, Outlook, and Project. Progent can assist you to upgrade from previous versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.
24 Hour ransomware data recovery Consultants
Consultancy ransomware cleanup and restore
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Non-stop Data Centers Outsourcing
High-Availability Data Center Specialist
Progent's Data Center consultants can show you how to identify high availability data centers that match the particular requirements of your business. Fault tolerant co-location sites are especially attractive to small companies because of their affordability and convenience in comparison to taking a do-it-yourself strategy. Trying to create an on-site data center with even a minimum level of fault tolerance is too expensive for the majority of small organizations. Progent can help you get all the benefits of non-stop data centers and 24x7 colo sites by offering a full array of engineering and maintenance services.
Windows PC Simulation on Apple macOS Troubleshooting
Windows Desktop Simulation on Apple Mac Consulting
For companies that have a combination of Mac and Microsoft Windows computers, there are two basic solutions for using Microsoft Windows-only applications on a Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect a Mac to a networked Windows-powered PC to run Microsoft Windows applications and access system resources. Virtual PC for Mac simulates Windows on an Apple Mac system so you are able to use Windows applications directly. Progent's macOS and Mac OS X technology consultants can help your organization to maintain these solutions for running Windows software on your Apple Macs and can also assist your business to evaluate and configure other solutions for Microsoft Windows PC simulation.
Top Ranked Windows Server 2012R2 Active Directory Technology Professional
Windows Server 2012 R2 Live Migration Computer Engineer
Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration plans, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support, team, create an enterprise-wide security plan, streamline network management, help with application development, and generate and test a DR/BC plan.
Urgent Fault Tolerant Colocation Consultant Services
Data Center Services
Progent's Data Center professionals can help you identify high availability data centers that meet the specific needs of your business. High availability colocation sites are especially appealing to small organizations due to of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to build an in-house data center that offers even a minimum level of fault tolerance is too costly for typical small businesses. Progent is ready to show you how to get all the advantages of high availability data centers and fault tolerant colo sites by providing a full array of engineering and support services.
Herakles/QTS Test Lab Engineers
System Pilot Testing Lab Engineer
Progent's Test and Training Lab located at the QTS Data Center can be used for piloting mission-critical applications, creating cost-effective system upgrade procedures, evaluating and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and establishing training environments for new technologies. For Progent clients without adequate internal resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical IT initiatives on schedule.
Firewall Configuration IPsec VPN
Protect IPsec VPN
Progent offers organizations of any size expert support for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security companies such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can help you create a detailed security strategy and select the right technologies from multiple vendors to support your security objectives while sticking within your budget limits.
Troubleshooting Exchange 2016 Upgrade Planning
IT Consulting Exchange 2016 Migration
Progent can assist your business in all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Select Topic: