Online Computer Support for Local Governments and School Districts

Progent's Ransomware Protection and Recovery Solutions
Ransomware can cripple and sometimes wipe out a business. Progent has developed specialized services that marshal advanced AI techniques and the knowledge of seasoned cybersecurity consultants to help organizations of all sizes to protect against or clean up after a crypto-ransomware attack. These services include network-wide vulnerability assessments, continuous monitoring, ransomware defense using advanced heuristics, and fast restoration of operations led by Progent's veteran group of ransomware remediation consultants.

Progent's ransomware protection solutions are built to deter ransomware attacks before they stop your business, and to restore victimized networks to productive operation without delay. Progent's ransomware protection services can be provided on-site or online to save time and control costs. Progent has worked with leading cyber insurance companies like Chubb to offer vulnerability reviews, non-stop monitoring, fast cleanup, settlement negotiation, and post-attack forensics.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to help you to complete the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's online ransomware engineer can assist you to identify and isolate breached servers and endpoints and protect clean assets from being penetrated. If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.

Progent's ProSight Ransomware Preparedness Report: Remote Assessment Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's preparedness to defend against ransomware or recover quickly following an attack by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, DopplePaymer, Snatch or Nephilim. Progent will work with you directly to gather information about your existing cybersecurity profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup/recovery environment that reduces your exposure to a ransomware attack and aligns with your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior-based threat analysis tools to guard physical and virtual endpoint devices against new malware assaults like ransomware and email phishing, which easily escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to manage the complete malware attack lifecycle including blocking, detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

Ransomware Cleanup Services: Progent's Ransomware Response Experts
Progent's ransomware recovery consultants can assist your business to rebuild a network victimized by a ransomware crypto-worm like Ryuk, Blackcat, Dharma, Netwalker, Snatch or Egregor. To find out more, see Progent's ransomware cleanup and operational continuity services.

Ransomware Settlement Negotiation Expertise: Settlement Negotiation with Ransomware Hackers
Progent's veteran ransomware negotiation experts can help you to negotiate a settlement with hackers after an attack by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim. For details, refer to Progent's ransomware negotiation expertise.

Ransomware Forensics: Post-attack Ransomware Forensics Analysis and Reporting
Progent's ransomware forensics consultants can preserve the system state after a ransomware assault and carry out a detailed forensics investigation including root-cause determination without interfering with activity related to operational continuity and data restoration. To learn more, see Progent's post-attack ransomware forensics investigation and reporting.

A Proven Service Model
Progent's engagement model is simple and efficient. Whether you need help with a long-term project or require emergency troubleshooting, it's easy to initiate and terminate services with Progent. For support services provided during regular business hours, there's no start-up fee, minimum hours requirement, retainer, or other hidden costs. Progent bills by the minute at highly competitive rates and provides thorough documentation of all services delivered.

Here's how a Progent customer described the benefits of using Progent's remote consulting expertise:

I just want to say thank you to Progent and Chris for the level of support and services your company provided me... As of this year I had plans to upgrade an existing barebones server and migrate my Exchange 2003 server to Exchange 2010 on a virtual environment. I originally didn't have much experience with Exchange 2010 or virtual machines in a production environment and I was unsure how smooth the migration process would go. However, the money that I will eventually save from switching from a bare metal to virtual server installs will basically pay for the IT consulting provided by Progent. This was a win-win situation for me. I saved money from switching from bare metal installs to virtual and basically increased my level of comfort because I knew I would have an expert overlooking the migration process.

I also wanted to note that I have talked to three other IT consultants within my area, but none of them where able to provide the level of support that I was looking for. Out of the three companies, the first one didn't have a lot of experience with Exchange 2010, the second company didn't have a whole lot of experience with Hyper-V and recommended a VMware solution that would cost me a significant amount more, and my third company wanted me to pay a high consulting fee, or pay a lower fee (which was still higher then Progent's fee) if I signed a contract for 100 service hours. The second company that suggested to go with a VMware solution wasn't bad. However, the state board of education allows me to buy into a state license agreement with Microsoft. I was able to buy Microsoft products at a 90% discount. VMware's education discounts couldn't even compare to this, and I would still have to buy more software licenses if I went with VMware. This was basically a no brainer for me. I would definitely recommend Progent to other schools and IT personnel looking for some additional help.

Contact Progent for IT Support Services for Local Governments
To contact Progent about IT outsourcing solutions for local governments and school districts, call 1-800-993-9400 or visit Contact Progent.