IT Help for Midsize Businesses
ProSight MSP360 Cloud Backup Experts for Microsoft 365
ProSight MSP360 Managed Backup
ProSight MSP360 Managed Backup Services for Microsoft 365 is a family of affordable managed service offerings powered by technology developed by MSP360 (formerly CloudBerry Lab) to handle all key aspects of backup/restore activity for small and midsize organizations. MSP360 Managed Backup software supports advanced options for encryption, compression, retention, and scheduling. A headline feature is the ability to store your copies on any major public cloud, locally, or in a hybrid cloud/on-prem environment. Remote Monitoring and Management (RMM) tools provide efficient capabilities like backup operations scheduling; bulk deployment, configuration and patching; versatile scripting; restoration status notifications; plus storage and capacity reporting. MSP360 Backup allows file or image-based backup/recovery for virtual machines and physical devices and enables you to build a data protection system with a low RTO and a fine-grained Recovery Point Objective (RPO).
With ProSight Data Protection Services 360, Progent's MSP360-qualified experts assist your business to plan and implement a data protection solution built on MSP360 software. Progent's experts will then provide end-to-end monitoring and management services to guard against data loss caused by human error, system problems, bad-actor insiders, and malware attacks such as ransomware. Your IT staff does not have to go through the complex learning curve required for efficient management of an advanced data protection system and you have immediate contact with Progent's veteran backup and disaster recovery professionals if you need to react quickly to a data-loss emergency.
Bring Your Own Storage
MSP360 backup/restore is storage agnostic. You can send backups to any major public cloud storage account, to your on-prem hardware, or both. This can represent a significant savings compared to backup platforms that require the use of proprietary storage. Public clouds can also offer benefits like geo-diverse storage locations, the ability to migrate to lower-cost storage tiers as data gets older, unlimited on-demand storage expansion, plus massive redundancy for enterprise-class robustness. Public clouds you can use with MSP360 managed backup include Amazon S3 and S3 Glacier, Microsoft Azure, Wasabi Hot Storage, Backblaze B2 and Google Cloud Storage.
Products Available with the ProSight MSP360 Family
ProSight MSP360 Managed Services are licensed via subscription. A variety of backup plans are available in addition to value-priced cloud storage:
- ProSight MSP360 Desktop
- ProSight MSP360 Server
- ProSight MSP360 VM Host
- ProSight MSP360 SQL
- ProSight MSP360 Exchange
- ProSight MSP360 GSuite
- ProSight MSP360 Ultimate
- ProSight MSP360 B2 Cloud Storage
- Works with popular cloud storage providers and storage classes
- Long-haul VM backup (Grandfather-Father-Son retention)
- On-premises backups to conventional drives and NAS-type storage
- SQL Server and Exchange backups
- Change-only Backup for files/folders, system images, and VMware
- Rapid and space-saving change-only block-level backup for the majority of cloud storage providers
- Data compression with gzip file format
- Ability to create USB boot drive or ISO image to support bare metal recovery
- Cloud-to-cloud and cloud-to-on-prem backups
- Image-based backups of physical or virtual machine images
- Compatible with major VM formats such as Hyper-V, VMware, VirtualBox, and RAW
- Restore image-based backups as Amazon EC2, Microsoft Azure VM, and Google Compute Engine instances
- Fast client-side deduplication utilizing local resources to conserve time, bandwidth and storage
- Required and full Consistency Checks
- Scheduling for backups and restores
- Backup/Restore chains for sequential plans
- Custom pre-plan and post-plan scripting
- Support for the 256-Bit AES encryption standard
- Data immutability for enhanced crypto ransomware protection, data integrity, and regulatory compliance
To view or download a datasheet describing the key capabilities of ProSight MSP360, click:
Progent's ProSight MSP360 Services Datasheet. (PDF - 296 KB)
How Progent Can Assist You with ProSight MSP360 Managed Backup for Microsoft 365
Progent can provide a selection of services to help your company to plan, deploy, tune and debug a ProSight DPS 360 backup/restore system based on MSP360 software. Progent's backup experts can help your business to install and manage MSP360 Backup utilities and technologies and to protect key apps by providing support such as Microsoft 365 Exchange integration consulting, Microsoft SQL Server consulting, Windows Server Hyper-V integration, and VMware-certified vCenter consulting.
Progent also offers disaster recovery/business continuity (DR/BC) preparedness consulting to assist your business to use MSP360 Backup products to protect your mission-critical data and allow you to resume your core services quickly in case of a calamity. Progent's GIAC information assurance specialists can assess the cybersecurity posture of your data protection system and can help your company to deploy the latest tools and follow industry leading practices for working securely in today's threat landscape.
Fault Tolerant Technologies Offered by Progent
Progent's certified consulting experts can help you to design an affordable, zero-downtime information network that resolves critical problems covering a broad range of infrastructure technologies and operations including:
Workplace Recovery Planning
Progent's disaster recovery consultants can show you how to design a business continuity plan in order to resume network functionality in the event of an IT system disaster. Progent can help you to develop a complete disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, zero-downtime network solution that takes into account availability issues covering a wide array of infrastructure technologies and procedures. For more information, see Disaster Recovery Consulting and Support Services.
CRISC-Premier Network Risk Control
The CRISC program was established by ISACA in 2010 to validate an IT professional's ability to plan, deploy, and support IS control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified consultant to help your company to develop and carry out a business continuity or disaster recovery strategy that follows leading practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget. For details, see CRISC-Certified network risk mitigation experts.
Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 incorporated significant improvements in scale, throughput, manageability, security and compliance, application compatibility, Linux co-existence, Kubernetes networking, and hybrid combinations of on-premises and cloud assets. Headline new features of Windows Server 2019 include Windows Admin Center for unifying the management and monitoring of hybrid local/cloud-hosted resources, System Insights for utilizing modern predictive analytics to manage local networks, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion prevention, container orchestration with Kubernetes, Cluster Sets for building and administering large high-availability scale-out clusters, and Storage Migration Service for simplifying the migration from legacy versions of Windows Server. For more information, see Windows Server 2019 High Availability Failover Clustering Help.
Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost equipment, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness. To learn more, see Microsoft Windows Server 2016 Disaster Recovery Help.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for recovering applications and services rapidly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, upgrades and patches and can produce reports to verify complete service recovery, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help your organization to plan, deploy, test and maintain a disaster recovery system based on VMware Site Recovery Manager.
NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery between sites located as far as 300km apart. Progent offers access to a certified NetApp MetroCluster expert who can help your business to plan, configure, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your functional needs and budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing guidance with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network, and verifying your MetroCluster DR solution to verify compliance with industry standards and government mandates.
Network Load Balancing
Progent provides fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. Non-stop load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS. For details, go to Fault Tolerant Load Balancing.
Non-stop Internet Data Centers
Progent's Data Center professionals can help you find zero-downtime data centers that meet the particular needs of your company. High availability colocation sites are particularly attractive to small and mid-size organizations because of their low cost and convenience compared to taking a do-it-yourself strategy. Trying to create an on-site data center that offers even a minimum degree of fault tolerance is too expensive for typical small businesses. Progent can show you how to get all the advantages of high-availability colocation centers by providing a complete range of engineering and support services. For more information, go to Fault Tolerant Data Centers Expertise.
Non-stop Branch Office Connectivity
Progent's interoffice connectivity consultants can help companies create non-stop inter-site connectivity solutions via fully redundant networks with transparent failover. Progent's Cisco-premier CCIE network engineers can plan and deploy fault-tolerant Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers affordable non-stop interoffice networking. To learn more, go to Fault Tolerant Interoffice Connectivity.
24x7 Internet Connections
Progent's Cisco-authorized IT professionals can help you design an affordable, high availability Internet configuration architecture that can deliver non-stop Internet access via a broad array of high availability Internet network solutions including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers CCIE engineers to help you apply the most advanced technology for high availability Internet connectivity to implement an economical, completely redundant Internet interface with automatic failover and other features to create non-stop Internet availability. For details, see Non-stop Internet Connectivity Solutions.
Backup and Recovery Solutions Consulting and Support Services
Progent can provide affordable online access to IT engineers skilled in a broad range of products and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent offers expertise for leading data protection platforms such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can help your company to deploy, enhance, or troubleshoot data backup systems for a range of environments including local, edge to datacenter, cloud, or a mix. To read more, visit Backup and Recovery Solutions Consulting.
System Center Data Protection Manager Backup and Recovery Consulting
Progent's certified System Center Data Protection Manager consultants can assist you to develop a practical business continuity strategy, implement a cost-effective fault-tolerante network infrastructure, install a System Center Data Protection Manager-based recovery solution, thoroughly test your system, educate your administrative personnel or regular consultants how to maintain Microsoft System Center Data Protection Manager, or provide complete information technology outsourcing such as remote housing of System Center Data Protection Manager machines in Progent's world-class data center. For details, go to Microsoft System Center Data Protection Manager Consulting.
Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built hardware storage device built by Barracuda or a virtual appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to assist your business to design, configure, manage and troubleshoot a backup and disaster recovery system based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consultants.
ProSight Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup provides small organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup supports advanced features such as Immutable Cloud Storage for an extra layer of protection from ransomware. Progent is a certified Hornetsecurity Altaro partner and can provide a wide array of online or on-premises consulting services to help you to design, deploy, manage and debug a modern backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software. For details, visit Altaro VM Backup certified consultants.
ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides simple archiving but does not include native support for key data protection services such as Exchange backups or greater than 30-day point-in-time recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup provides a feature-rich BDR solution for automatic backup and quick restoration of all your company's M365 mail, Microsoft Teams Chats, SharePoint sites, OneDrive files, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to deliver end-to-end management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup provides a low-cost backup-as-a-service (BaaS) solution that protects M365 apps against data loss or corruption caused by user or software mistakes, malicious corruption, and cyber assaults such as ransomware. For more information, go to ProSight DPS 365 Total Backup solutions for Microsoft 365.
Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS ECHO automates and monitors your backup activities and allow fast recovery of vital data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services ECHO can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services ECHO to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data. Find out more about ProSight Data Protection Services ECHO managed cloud backup.
Consulting for Double-Take Solutions for Backup and Recovery
Double-Take offers a selection of products intended to provide small and midsize companies a variety of affordable solutions for replicating and recovering vital applications including Exchange Server, SQL, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have in-depth experience incorporating Double-Take products into small business information networks to achieve a high level of fault tolerance and business continuity readiness at a budget-friendly cost. To read more, go to Consulting Services Double-Take Software for Data Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft AI Cloud Partner and provides professional application support for a broad range of business applications, Progent is able to help customers to find comprehensive information technology solutions that optimize the productivity of your information system. As a Registered Partner with Cisco, Progent can provide the expertise of premier engineers and specialists with expertise in architecting, installing and managing networking solutions based on Cisco technology. The depth of Progent's IT know-how and Progent's sensitivity to the requirements of small and midsize companies make Progent the ideal resource for building and running an affordable, high-availability information system.
How You Can Access Progent's Consultants for Business Continuity Planning Help
In order to ask Progent about technical expertise for workplace recovery solutions, phone
An index of content::
Ubiquiti UniFi WiFi Technology Professional
Consultant Ubiquiti UniFi U6 WiFi access points
Ubiquiti's UniFi line of Wi-Fi products includes indoor and outdoor Wave 2 APs, WiFi 6/6E and WiFi 7 APs, security gateways, switches, IP phones, and security cameras. Progent offers the expertise of veteran Wi-Fi professionals who can assist your organization to assess the value of UniFi technology for your business and help you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.
Consulting recovery from ransomware
Ryuk ransomware protection and cleanup Technology Professional
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your organization's preparedness either to block ransomware or recover rapidly from a ransomware attack. Progent will work with you directly to gather information about your current AV defense and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective AV and backup environment that minimizes your exposure to a ransomware attack and meets your business needs.
Top Quality Hornetsecurity Altaro M365 SharePoint Backup IT Consulting
Hornetsecurity Altaro M365 Mailbox Backup Consultant
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
ProSight Reporting ConnectWise Automate Integration Services
ProSight Reporting ConnectWise Automate Online Consulting
ProSight Reporting is a growing suite of real-time reporting plug-ins created to integrate with the top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Contract Cisco Consulting Position
MCSE Full-Time Job
If you are a network consultant with system support expertise, joining Progent and assisting Progent's customers will enhance your abilities via interaction with Progent's staff of mutually supportive, world-class consultants. Progent's commitment to providing network consulting and computer support to small companies will offer you the opportunity to consult in depth with business leaders and add significantly to the growth of exciting companies. In addition, Progent's virtual office environment offers state-of-the-art technology for off-site support and wireless connectivity to allow you to come up with speedy solutions when you take on mission-critical problems.
Shared Computer Support Help Desk Costs Consultant
Shared Computer Support Help Desk Costs Online Help
Progent's Helpdesk outsourcing and co-sourcing service programs help organizations to cut costs and enhance productivity.
Protecting Check Point NGFW Firewalls
Check Point 15000 Firewalls Security Tech Services
Progent's Check Point firewall experts can help you design, deploy, and manage firewall solutions that rely on Check Point NGFW security gateways and Check Point's subscription-based security services. Progent can also help you maintain legacy Check Point firewall models or migrate smoothly to Check Point's modern firewalls.
Immediate Firewall Configure Juniper J Series Router
Juniper J Series Firewall Network Security Evaluation
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Support Services Catalyst 802.11ax AP Upgrade
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Remote Consulting
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wireless Access Point consultants offer affordable remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Emergency Cisco ASA firewall VPN Computer Engineer
Cisco firewall IPS Remote Technical Support
Progent's Cisco-Premier network experts offer professional PIX Firewall consulting services covering design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat protection, and safe access services. Ranging from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy combination of security, speed and reliability for business environments of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive administrative tools. Progent's Cisco consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Onsite Technical Support scom 2016 SQL Server integration
scom 2016 alert tuning Online Technical Support
Microsoft System Center 2016 Operations Manager is designed to promote top performance and dependable uptime for key applications by providing centralized, mixed-platform monitoring of physical and virtual infrastructure installed across local systems and private and public clouds. Progent's consulting group can provide world-class online and onsite support to assist organizations of all sizes to plan, integrate, tune, update and repair SCOM 2016 solutions. Progent can help you to move to SCOM 2016 from older versions or from different IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 environment to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Microsoft ISA 2004 Server Consulting Services
Technical Consultant ISA 2004 Standard Edition Server
Progent's certified Internet Security and Acceleration Server consultants have long backgrounds developing Microsoft ISA Server-based security installations for IT networks with multiple offices, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants can assist your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information protection needs without overly limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Project Design Tuning Consultant Services
Project Design Tuning Consulting Services
For enterprise project management assistance, Progent offers access to senior IT experts with decades of experience in technology management, application development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist enterprise clients adhere to leading practices to make sure strategic projects are completed on time and on budget.
VoIP Computer Consulting
Cisco UC540 IT Consulting
Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist your business to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally branded CallManager, or with Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
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