Additional Topics of Interest

Remote Computer Support Specialist
Specialists Remote Support

For mid-size companies who need IT consulting services, Progent can deliver an array of options including local help, on-line assistance, phone-based Help Desk, 24x7 support with automatic network monitoring, temporary staff augmentation, business relocation services, software programming, and professional consultation. For midsize companies in California or other areas serviced by Progent's onsite consultants, Progent offers expert in-person support for fixing network issues quickly and affordably.

After Hours Apple Time Machine Backup Consult
vSphere Data Protection, Specialist

Progent can provide economical remote support from consultants with expertise in a wide range of products and technologies that deliver solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and smartphones. Progent offers consulting support for leading data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can help your company to implement, enhance, or maintain data backup systems for a range of environments such as local, remote, cloud, or a mix.

Support Outsourcing PIX 500 Firewall
Cisco PIX Firewall Online Support Services

Cisco's PIX 500 firewalls have reached end of life and Cisco might not support these legacy devices. Progent still offers consulting support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can also help you assess whether to move up to the latest firewall technology from Cisco. Progent's Cisco-certified experts can help you design and carry out an efficient upgrade to Cisco ASA 5500-X firewalls based on leading practices.

Microsoft System Center Operations Manager Support and Integration
Microsoft Specialist System Center MOM

Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and repairing Microsoft SCOM solutions and can provide organizations of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or onsite technical support to help you to fix serious problems detected by Microsoft SCOM 2012.

System Center 2016 and Office 365 Integration Online Consulting
Expert Microsoft Certified System Center 2016 Business Continuity Online Consulting

Small to mid-sized companies can now get all the benefits of System Center Operations Manager and in addition have quick access to Progent's Microsoft Certified IT support experts. With Progent's economically priced IT service programs, small organizations can select a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to offer small business information systems world-class availability, protection, and performance.

Microsoft Windows 2003 IT Consulting
Microsoft Windows 2003 Support Outsourcing

The experience of Progent's certified Windows Server consultants, with an average of over 10 years of work in Microsoft integration, assures you success in identifying the edition and configuration of Windows 2003 Server that matches best with your business goals. Progent can also assist you with designing, installing, managing and troubleshooting sophisticated IT solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.

Top Rated Tracking Service Costs Support
Service Reports Integration

Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all billed support activities. Unlike many freelance consultants or small service organizations who offer scant documentation or details of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service documentation transmitted by each staff member to every customer. The practice of documenting and organizing service activity allows more effective support and eliminates a variety of typical misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.

Consultants Email Intent Analysis
ProSight Email Content Filtering Service Engineer

Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based management and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter.

Consulting Linux Network Monitoring, Nagios and MRTG
Nagios for Linux Specialist

Nagios and MRTG are useful, license-free monitoring tools that run on the Linux OS and can be used to analyze UNIX networks, MS Windows networks, or mixed-platform systems in which the Linux OS and Microsoft Windows coexist. Nagios allows network managers to monitor system services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's network monitoring engineers can assist you to use both these tools to streamline and repair your network.

Small Business Access Points Consultant Services
Cisco Expert Small Business WAPs Specialist

Progent's Cisco-certified wireless technology consulting experts can assist organizations to deploy, manage, and debug Cisco Small Business Wireless Access Points.