Microsoft-certified Consulting
Microsoft Teams:
Design, Configuration, Troubleshooting
Microsoft Teams works in conjunction with Microsoft 365 and connects with third-party cloud applications to deliver group communications and cooperation. Designed as a successor to Skype for Business Online, Microsoft Teams offers a single platform to support messaging, voice/video meetings with screen sharing, IP calling, cloud voicemail, group mailboxes, as well as file and app sharing. Microsoft Teams is seamlessly integrated with Office/Microsoft 365 and relies on Exchange Online and SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly Azure Active Directory) for opening up its complete feature set. Your company can run Microsoft Teams exclusively or you can configure a hybrid network model that supports Teams along with on-premises Microsoft Skype for Business Server.
Progent's Teams specialists can deliver online and onsite support to help organizations of any size to evaluate the business advantages of Microsoft Teams, design and implement an efficient upgrade to Microsoft Teams from Microsoft Skype for Business or Lync Server, and optimize or debug a Teams environment. Progent can assist you to configure and support a cloud-centric communications ecosystem based on Teams, and Progent's Skype for Business Server specialists can help your organization to integrate a hybrid deployment that seamlessly combines Teams with your self-hosted Skype for Business Server system. Progent can help you to combine Teams with Microsoft Exchange Online, Microsoft SharePoint Online, and Office/Microsoft 365 apps as well as with your in-house PBX system, your PSTN connection. gateway, and in-room telephony products.
Progent's Cisco CCIE network infrastructure specialists are available to assist your organization to design and implement a reliable network topology for Microsoft Teams, and Progent's certified data security consultants can assist your organization to define communications security policies following industry best practices. Progent's experts can guide you through occasional technical bottlenecks or deliver end-to-end project management services to make sure that your Teams initiative is successfully carried out on time and on budget.
Key Features of Microsoft Teams
Teams includes chat, conferencing, calling, document co-editing, app sharing, and file storage into one client experience. Microsoft Teams is continually updated and has reached or surpassed feature equivalence with Microsoft Skype for Business in all key capabilities. Teams also offers significant advantages in scale, messaging, operation with Microsoft 365, and other aspects of collaboration. Also, Microsoft Teams brings the concepts of Teams and Channels to make it simpler to collaborate on projects, have real-time discussions, share files and apps, and stage conferences.
Teams and Channels
Teams and channels are key concepts in Teams for promoting collaboration and sharing information. A team is a group of people from inside and outside your company who can collaborate with one another in a productive way via meetings and by exchanging messages, documents, and apps. Teams can reflect business divisions, offices, projects, mutual interests, or anything else that can take advantage of an advanced collaboration environment. Whenever you establish a team you create a Microsoft 365 group, a SharePoint Online web site and document collection, a Microsoft Exchange Online group mailbox/calendar, a OneNote team notebook, and a persistent chat-based workspace. If you create a team using an existing Office/Microsoft 365 group, that group's participants, SharePoint Online web site, mailbox, and OneNote notebook are all brought into Teams. A team can be public or restricted and can have as many as 10,000 members.
Channels are chat-based workspaces associated with a team. Each channel other than the default General channel is dedicated to a theme you specify. All discussions, file sharing, and meetings for a theme take place inside the appropriate channel. Channels can be open to all team participants or restricted to a subset of the team. Permitted team members can enhance a channel by inserting apps that be tabs, connectors, and bots. Files shared within a channel using the Files tab are located on a SharePoint Online document collection. Administrators can define policies to permit or reject apps and services for a channel. Meetings occurring within a channel can feature digital whiteboards, notes, and messages. Integration with Microsoft Stream makes it possible for conferences to be recorded, saved, and played back.
Compatibility with Microsoft 365 Services
The Teams user interface operates in conjunction with Microsoft 365 productivity apps and services to deliver a cohesive collaboration solution. Also, Teams connectors make it possible for you to integrate Teams with third-party apps such as Twitter (X), Facebook, YouTube, Google Analytics, Jira, and UPS Bot.
Samples of the combination of Microsoft Teams with Office/Microsoft 365 services include:
- Exchange Online and Outlook provide email and calendar services. You can schedule and participate in conferences through either Outlook or Teams. Chat and channel messages are stored in Exchange for strong data security. You can also configure advanced security and data loss protection for in-transit email and file attachments.
- SharePoint Online integration enables you to build communication and news web sites. A wide range of options for assigning permissions allow secure document sharing in the Azure cloud.
- Microsoft OneDrive for Business supports secure cloud storage of private files or files shared in Microsoft Teams chat, synchronizes file edits made when users are offline, and supports concurrent edits. Other storage providers you can add to Microsoft Teams channels include Dropbox, ShareFile and Google Drive.
- Microsoft Entra ID (formerly Azure Active Directory (ADD)) is used by Teams to allow SSO with Microsoft 365 apps, MFA for increased security, and conditional access rights governed by group membership, geolocation, and device state.
Teams Premium is an add-on offering that allows Teams to be Teams more personalized, intelligent, secure, manageable, and expandable. The advanced features provided with Teams Premium offer substantial improvements to vital areas addressed by Teams like meetings, webinars, town halls, collaboration, security, AI-powered meeting notes, and virtual appointments. To access Teams Premium, you must subscribe to Microsoft 365 Teams as well as an additional subscription to Teams Premium. Progent can assist you to design, implement, and tune your Teams Premium installation so your company can extract maximum value from this potent, AI-powered add-on.
How Progent Can Assist Your Business to Migrate to Teams from Skype for Business
Teams takes the place of Skype for Business Online as Microsoft's primary cloud-based platform for unified communications and collaboration. Companies now running Microsoft Skype for Business or Lync should plan for the upgrade to Teams.
Progent offers as-needed support for the broad array of IT disciplines needed to optimize the business value of your Teams investment. Progent can provide the assistance of Skype for Business Online specialists and Lync Server consulting experts to help you to prepare your legacy collaboration environment for migration to Microsoft Teams. Progent's Exchange Online specialists, SharePoint consulting experts, and Office 365 experts can assist you to combine Teams with familiar cloud applications. Progent's telephony integration consultants can help your organization to connect your phone environment to Microsoft Teams.
Progent can provide remote or onsite expertise to assist your business to overcome stubborn technical obstacles or Progent can deliver comprehensive project management outsourcing and co-sourcing expertise to you to plan and implement your Teams migration.
Progent's consulting services for assisting your business to migrate to Microsoft Teams include:
- Help you to determine your goals for your Microsoft Teams environment
- Inventory your current IT assets and identify any additional requirements for rolling out Microsoft Teams
- Check that all users have correct licenses for Microsoft 365 apps
- Provide advice for choosing a collaboration architecture that includes Microsoft Teams only or a hybrid deployment that integrates Teams with on-premises Skype for Business Server
- Set up a supported SBC for SIP trunking and PSTN lines to connect your existing telephony environment with Microsoft Teams
- Review and revise existing Dial Plans for operation with Teams
- Design connectivity and efficient workflows for telecommuters and mobile workers
- Create a security strategy that complies with your internal standards as well as regulatory mandates
- Plan and test an efficient, non-disruptive migration process
- Set up an intermediate or long-term hybrid implementation that allows concurrency between Microsoft Teams and on-premises Skype for Business Server
- Configure Microsoft Entra sync (formerly Azure Active Directory sync), SharePoint Online, Exchange Online, and OneDrive for Business
- Migrate data from a on-prem SharePoint implementation
- Configure Microsoft Entra ID (formerly Azure Active Directory) Premium P1 and Active Directory Federation Services (ADFS)
- Configure Microsoft Entra Connect (formerly Azure Active Directory Connect) with writeback for hybrid Exchange environments
- Configure, install, and manage Microsoft 365 services
- Deal with DNS and certificate issues
- Provide mobile computing integration by providing iOS integration and Google Android smartphone integration services
- Deploy management tools including Teams Admin Center, Microsoft Entra (formerly AAD) Admin Center, and Office/Microsoft 365 Security and Compliance Center
- Configure the Teams Premium product to enhance the capabilities of Microsoft Teams
- Deliver group and one-on-one online education
- Provide ongoing consulting, development, and debugging services
Contact Progent for Teams Consulting
To learn more about Progent's upgrade services for Microsoft Teams, phone
An index of content::
Excel Power Map Development
Microsoft 365 Excel Reporting Development Company
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad variety of remote services to help you to plan, develop, pilot test, deploy, administer, and troubleshoot applications based on any version of Excel, including Excel Online and Office 365 Excel. Progent can help your business to upgrade your existing Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between various releases of Office Excel. Progent can provide on-demand help to organizations looking for a fast fix to a stubborn issue related to Office Excel and Progent can also provide full project management support for migrating or creating line-of-business applications based on Excel. Progent's cost-effective webinar training for Excel can be custom tailored to meet the special requirements of individual users or groups.
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Double-Take Software Backup Online Help
DoubleTake/Carbonite Software offers a selection of tools intended to provide small and midsize businesses a range of cost-effective solutions for replicating and restoring business-critical workloads including Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small business IT networks to achieve an advanced level of availability and business continuity capability at a budget-friendly cost.
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Engineer Microsoft Teams and Cisco UC
Progent can help your organization to design a migration to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
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Progent's certified Windows Server 2022 experts can assist your organization to design and carry out an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.
Solaris Remote Consultant
Sun Solaris Remote Specialist
Progent offers nationwide online help and consulting services for businesses that operate UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows technology. Remote IT help offers maximum leverage for your information technology dollar by protecting client productivity and shortening the hours billed for network analysis and repair. Sophisticated remote access utilities and skilled service specialists and consultants allow Progent to solve most IT problems without squandering time and expense by going to your location. In most of cases your network problems can be dealt with by telephone or via a mix of phone support and online connectivity. Progent can make available Cisco CCIE network experts and CISSP certified security professionals to assist with the most difficult system problems.
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Progent's certified cybersecurity experts can perform NodeZero-based threat assessments to verify your security monitoring and protection tools and policies are correctly set up and effective.
Best SCCM Central Administration Site Integration Support
Network Engineer SCCM
System Center Configuration Manager automates application and device provisioning and updating, simplifies security and compliance settings management, keeps track of network assets, guards against corporate data leakage, provides health monitoring, allows safe end-user self service, and delivers a single point of control for administering mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can help you with any facet of planning, installing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
ISA 2004 Server Engineer
Expert Microsoft Certified ISA Server Consultant
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds configuring Microsoft ISA Server-based security solutions for information systems with many sites, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to help your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your information security requirements without overly limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Professionals Microsoft Entra ID
Azure enterprise hybrid cloud solutions Professionals
Progent's consultants can help you to plan and carry out an efficient migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services for both on-premises and Azure assets.
24x7x365 Design Software
Microsoft Dynamics Development Firms
For assistance writing, enhancing, or troubleshooting business aplications for Microsoft Windows, Linux, or the Web, Progent's expert team of program developers, database architects, and project managers can ensure you get the job done on time and within your budget. Progent's experienced software developers can provide cost-effective and expert remote help for projects as simple as writing VBA scripts for Excel or as large as rolling out line-of-business database applications built on SQL Server ,Oracle, or MySQL.
Consultant Services Amazon AWS hybrid cloud solutions
Enterprise hybrid cloud solutions Consultants
Progent can assist you to design and manage cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid network models that utilize local resources as well as one or more public cloud services. To help you to incorporate public cloud services with networks, Progent offers a range of cloud integration services that include Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background providing high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Emergency Consult Ransomware Recovery Preparedness Check
Professional SentinelOne Ransomware Monitoring
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Powered by a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner and safer AD environment. Both versions also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with government and industry security standards, higher utilization of network assets, faster troubleshooting, more dependable backup and recovery, and increased uptime.
Herakles Data Center Test Lab Technology Professional
Immediate network piloting Lab Engineer
Progent's Test and Training Lab at the QTS Internet Data Center is available for testing mission-critical applications, creating cost-effective system upgrade methodologies, assessing and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility issues, and building training systems for the latest technologies. For Progent customers who lack sufficient in-house resources to assemble effective test environments, the lab cuts capital costs and technical risk while keeping critical network projects on schedule.
Microsoft Windows 10 Assessment and Deployment Kit Engineer
Windows 10 MDT Services
Progent's Microsoft-certified consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and onsite assessment and upgrade support for Windows 10 offered by Progent include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter access, data and identity security, automated deployment and management, network infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management personnel and users, and post-migration technical help.
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