Server Management Consulting and Support
Microsoft Operations Manager Consulting
Staying on top of the day-to-day health of servers using manual techniques is a well understood but time-consuming process. Reviewing event logs, evaluating performance trends, checking for free disk space, making sure all disk drives are operational, are all essential elements of server management. Unfortunately, such work is not scalable, so as more servers are added the time required to manage them grows linearly.
Microsoft System Center Operations Manager (SCOM) is a powerful server management tool that helps IT administrators be more responsive to critical IT issues by alerting them to problems that need attention based on an extensive database of real problems. Operations Manager saves administration time by filtering out spurious event information that is unrelated to serious issues.
Microsoft System Center Operations Manager is 'application aware' and knows how to monitor and evaluate the health of Windows server hosted applications such as SQL Server, Systems Management Server, and Exchange Server, by not just monitoring event logs and performance counters, but by the use of specialized Visual Basic scripts that can utilize application-specific APIs to test thoroughly for the correct operation of applications.
Operations Manager allows organizations to develop a 24x7 approach to server and system management without costly round-the-clock IT resources.
Microsoft Operations Manager and Managing Virtual Servers
System Center Operations Manager integrates with System Center Virtual Machine Manager (SCVMM) to provide enterprise-class management and monitoring of virtualized resources. By using views, tasks, and reports in SCOM, an administrator can centrally monitor the health and performance of Windows Server Hyper-V, VMware vSphere, or XenServer-based virtual servers and the physical servers that host them, and can respond quickly to critical events and key performance indicators. As a result, the administrator can take action to prevent costly service outages or minimize their effects, and can reduce the resolution time for alert conditions. For information about SCVMM and to learn how Progent can help you deploy and maintain this platform, see System Center Virtual Machine Manager consulting and troubleshooting services.
An administrator can use reports in Operations Manager to analyze trends, tune performance, and balance the processing load among virtual machine hosts. Operations Manager reports also can be used to identify physical computers that are good candidates for conversion to virtual machines and to identify the virtual machine hosts that best meet the resource requirements of a new virtual machine.
Because the administrator can respond quickly to critical events and service outages, use of Operations Manager can increase the overall availability and performance of Windows operating systems running within virtual machines. As a result, Operations Manager reduces the total cost of ownership (TCO) by enabling proactive management and reducing resolution times for identified issues.
How Progent's Consultants Can Help You with Microsoft Operations Manager
Efficiently setting up Microsoft Operations Manager's server management software requires experience. With over four years of background with Microsoft Operations Manager and six years of experience with the NetIQ product upon which Operations Manager is based, Progent's Microsoft System Center Operations Manager consultants can help you pick appropriate Operations Manager components, install and configure Operations Manager, and write custom rules, Visual Basic scripts, reports, and alerts for your company. Progent's experts can also document Operations Manager's server monitoring policies and procedures so they can evolve easily with your network.
Progent's Microsoft System Center Operations Manager outsourcing services allow you to benefit from the expertise of Progent's Microsoft-certified support team. By analyzing trend reports and responding effectively to alarms, Progent can resolve emerging problems before they cause downtime or fix sudden critical problems as soon as they occur. In most cases, Progent can solve problems remotely, saving time and money. For severe problems requiring onsite service, Progent can quickly dispatch a field engineer to businesses located in areas served by Progent.
If would like a Progent consultant to help you with Microsoft Operations Manager or Microsoft Virtual Server technology, call Progent at
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Unified Messaging On-site Support
Unified CM SIP gateway IT Services
Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, operates as the core of Cisco's collaboration solution. CUCM and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating closely with applications like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly remote and onsite expertise to help organizations of all sizes to create and administer Unified CM deployments by providing Cisco Unified Communications Manager integration and technical support consulting services that add optimum business value. Progent can help with any facet of CUCM configuration and troubleshooting in areas such as integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, installing ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange Server.
SharePoint Business Connectivity Services On-site Support
24x7 Technology Consulting Services SharePoint Online
Progent has been delivering SharePoint consulting services since the initial product was released over 20 years ago, and Progent has the scope of IT know-how to assist businesses of any size to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can assist in individual tasks related to your SharePoint 2013 deployment.
Zero Trust Security Remote Technical Support
24 Hour Remote Consulting Duo Multi-factor Authentication
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Professionals Egregor ransomware recovery
Urgent Maze ransomware recovery Consulting Services
Progent's experienced ransomware recovery experts can help your business to reconstruct a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Microsoft Certified Partner Exchange 2013 Data Loss Prevention Troubleshooting
Professional Exchange 2013 Compliance
Microsoft Exchange Server 2013 includes major improvements to the functionality of its predecessor Exchange Server 2010 and introduces important new features as well as a revamped architecture. These improvements favorably impact key facets of IT like ease of administration, high availability (HA), compliance, operational costs, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of migrating to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and management for Microsoft Exchange 2013.
DopplePaymer ransomware recovery Engineer
Netwalker ransomware recovery Consult
Progent's seasoned ransomware recovery consultants can assist you to restore a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Multi-factor Authentication Technical Support
24/7 Duo Multi-factor Authentication Online Support Services
Progent's Duo services utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
SQL Server 2017 Technical Support
Expert Microsoft Certified SQL Server 2019 Computer Consultant
Progent's Microsoft certified professionals can offer small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the speedy creation of advanced business programs that can give your company a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to offering expertise, maintenance and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you upgrade from older versions of SQL Server to Microsoft SQL Server 2005.
Computer Consultant Citrix XenDesktop virtual desktops
Support Outsourcing Citrix VHD desktops
Citrix has developed a comprehensive family of platforms that deliver enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for server-based delivery of Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to assess the business benefits of Citrix virtualization products and help you plan, validate, implement, troubleshoot, and support Citrix solutions.
Professional OS X
Apple OS X Computer Consultants
Progent's consultants can provide macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and email help, security services, and custom education. Progent can assist businesses to upgrade to macOS from OS X or earlier versions of Apple OS X and Progent can provide help with Apple Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and Apple iPad synchronization, or moving to Apple's iCloud services. For business networks built exclusively on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is available, secure, efficient and aligned with your organization's business goals.
Telecommuting Network Design
Telecommuting Network Administration
Progent's remote connectivity and smartphone synchronization experts can help you to plan and deploy connectivity solutions for off-site desktops, laptops, and wireless handhelds so they integrate tightly with your information network, enabling you to optimize the efficiency of your off-site workforce.
ransomware vulnerability evaluation Consultancy
Ryuk ransomware protection and recovery Consultancy
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent information assurance expert. The interview is designed to help assess your company's ability either to block ransomware or recover rapidly from a ransomware incident. Progent will work with you personally to gather information concerning your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy an efficient AV and backup/recovery environment that minimizes your vulnerability to a ransomware attack and meets your business requirements.
IT Consultant Dynamics GP Great Plains Software
Dynamics GP Great Plains Software Outsourcing
Progent's Microsoft certified experts provide a variety of support services for Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting package and corporate management solution built, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft financial products in the Dynamics GP family, provides a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its segmented approach you can license only the capability you currently need, with the option to add users and increase functionality when necessary. Progent's Microsoft Dynamics GP Software consulting engineers can help you install, customize and administer Microsoft Dynamics GP 2010 and also earlier versions of Dynamics GP.
CRISC Certified Onsite Technical Support
CRISC Risk Identification Integration Support
Progent's disaster recovery support and business continuity professionals can help you create a disaster recovery plan in case of an IT system disaster. Progent can help you develop a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, high-availability system solution that addresses availability issues involving a broad array of network technologies and procedures.
Amazon MWS integration Expert Development
Amazon MWS integration training Expert Development
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.
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