New IT Technology and Progent Solutions

Microsoft introduced the next edition of Microsoft Office Communications Server, Microsoft's solution for unifying presence awareness, IM infrastructure, web conferencing, and Voice over IP. The newest version of Microsoft Communications Server 2007 includes enhancements that offer IT organizations more control for maintaining their communications infrastructure efficiently while representing an expandable architecture for collaborative work processes.

To reduce costs, increase efficiency, and support collaboration, the latest release of Microsoft Office Communications Server 2007 allows phone audioconferencing to eliminate costly outside services with an on-premises conferencing software bridge that can be maintained as part of a company's current communications infrastructure. Microsoft Office Communications Server 2007 Release 2 also now features desktop sharing, which enables workers to share their desktop seamlessly and launch audio communications and team up with colleagues outside the company on PC, Mac, or Linux computers via a Web-based interface. The new release of Microsoft Office Communications Server also enables geographically dispersed teams to collaborate by taking part in topic-based discussions that extend indefinitely. This application provides participants with a list of all active discussion sessions and topics, periodically backs up chats in a format that addresses auditing regulations, delivers utilities to search the complete record of discussion on a given topic, and provides triggers and alerts to inform someone about new posts.

The new version of Microsoft Office Communications Server also incorporates improved support for voice and mobility. The innovative attendant console permits support personnel or group secretaries to manage calls and conferences for other users, establish processes to route calls, and handle larger volumes of incoming calls via an intuitive software interface. A new Session Initiation Protocol trunking capability allows companies to reduce expenses by setting up a direct Voice over IP connection between an IP telephony service supplier and Office Communications Server 2007 without needing on-premises gateways. In addition, Office Communicator Mobile functionality now includes more device platforms such as the Motorola RAZR, Blackberry, and Windows Mobile.

How Progent's Microsoft Gold certified Consultants Can Assist Your Business to Integrate Office Communications Server 2007
A Standard Edition Microsoft Communications Server hosts all required services on a single Front End Server. The minimal investment in computer hardware and ease of management make this version is ideal for small and mid-sized businesses and for remote offices. Microsoft Communications Server 2007 is powered by Windows Server and taps into powerful Windows platforms such as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server, you can add instant collaboration features and presence awareness to popular Office applications like as Outlook, Microsoft Office Excel, and Word. Presence information from your server can also be added to line-of-business applications. Office Communications Server 2007 also serves as the presence engine for team sites and web portals, providing presence and IM access from within SharePoint sites.

Progent's Microsoft-certified professionals offer professional consulting services for all these areas and can help your company in planning and implementing an installation of Microsoft Office Communications Server 2007 in order to optimize the productivity impact of this IM, presence, and VoIP platform. Progent can also help your company to migrate from Live Communications Server 2005 to the latest version of Microsoft Communications Server.

Progent's IT professionals can assist your company to deploy Microsoft Office Communications Server 2007 and integrate a range of Microsoft platforms to benefit from the presence, Instant Messaging, and VoIP capabilities available with Office Communications Server 2007:

Windows Server 2008 Expertise
Progent provides a variety of Windows Server 2008 planning and maintenance support that can help small businesses to get the most from Windows Server 2008. Progent's Microsoft Gold certified consultants can help your company to understand the areas where Microsoft Windows Server 2008 could enhance the productivity of your network so that you can cost-justify an upgrade. Progent can help you test Microsoft Windows Server 2008 in order to assess its stability, performance, and compatibility running your applications. Progent can assist with creating a rollout plan, assess and enhance your current network environment, develop backup and restoration procedures, analyze security mechanisms and guidelines, help in setting up physical and virtualized servers, design high-availability solutions such as server clustering, train your internal IT management staff, and set up proactive 24x7 monitoring operations to ensure your information system's protection and performance.

Microsoft Exchange Server 2007 Planning, Configuration, and Troubleshooting Services
Progent's Microsoft certified consultants can help you design and deploy a smooth Exchange Server 2007 migration plan that minimizes network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. Progent's Microsoft Exchange 2007 support, repair, and design services include assistance with the configuration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions based on Exchange 2007 Server. Progent's services feature complete incorporation with your business network, connectivity with mobile communication products, automated tracking of performance and network security, spam protection, patch and service pack management, Help Desk support, daily data backup, and comprehensive messaging management support.

Microsoft Office SharePoint Server 2007 Help
Progent can provide help for designing, deploying, and managing productive SharePoint Server installations that will dramatically improve important areas of your IT network including teamwork, web portal, corporate-wide search, forms-based business processes, delivery of actionable information, and document control. Progent's Microsoft Gold certified consultants can help you to evaluate the business case for deploying SharePoint Server 2007, deliver setup and installation expertise, help your business to set up SQL Server as a back-end database engine, enhance your network architecture, integrate your off-the-shelf and specialized business software to operate with Microsoft Office SharePoint Server 2007, develop a company-wide security strategy that incorporates portal solutions, and deliver remote and in-person troubleshooting and Help Desk services.

Microsoft SQL Server Design and Support
Progent's SQL Server engineers can make sure you configures SQL 2008 efficiently, and that your SQL-based RDBM system is integrated effectively with your application software. Progent can provide automated server tracking to make sure your corporate information system is healthy, and Progent's online Help Desk is ready to offer quick remediation for SQL-related issues. Progent's certified computer protection experts can evaluate your business-wide security processes and technologies and recommend enhancements for better protection. Progent's programmers can help your company to create or customize line-of-business applications or web sites utilize databases managed by Microsoft SQL Server.

Windows Active Directory Consulting and Support Services
Windows Active Directory requires extensive practical experience to integrate optimally across a large corporation. Progent's Microsoft Gold certified Active Directory consultants are experts in planning, deploying, and maintaining sophisticated Microsoft Enterprise Active Directory installations. Progent's areas of proven competence with Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, cleaning up residual beta software configuration objects in production Active Directory environments, and repair of unsuccessful configurations of Active Directory and AD-associated programs.

Desktop Support Services
Progent's Microsoft-certified desktop support consultants offer a broad array of affordable services to assist your company to install, integrate, repair, and manage workstations and laptops powered by Microsoft Windows. Progent can offer on-premises or online assistance for single desktop computers and moble devices or help you to design and implement a network-wide rollout of the latest version of Microsoft Windows. Progent can also configure Office or Microsoft Dynamics business applications on your workstations so they communicate efficiently with other Microsoft programs, software from third-party publishers, database servers, and line-of-business solutions network-wide. Progent can also supply engineers and technical workers to help your company to plan for and complete a site move or consolidation organized to cause minimal disruption of your productivity.

Wireless and Mobility Technologies Integration
Progent's consultants offer expertise in a variety of technologies relevant to mobile networking such as network infrastructure, wireless data synchronization, wireless protection, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft certified professionals can save your business work and money by using their wireless expertise to show you how to select and configure mobile access solutions that make sense for your company. Progent can also optimize your IT architecture so that mobile appliances perform better.

Emergency Remote Troubleshooting
Progent's Technical Response Center offers nationwide remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service engineers provide telephone help and online secure network access to troubleshoot and resolve network problems rapidly and economically. The scope of IT experience available from Progent's staff of nationwide support engineers allows Progent to escalate even the toughest problems to appropriate specialists as required.

To learn additional details concerning Progent's support services for Microsoft Communications Server 2007, call 1-800-993-9400 or go to Contact Progent.