Progent's support services for software/firmware update management offer organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices printers, network appliances such as switches and wireless access points, and Internet-of-Things devices like sensors and robotics.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help your business to plan and deploy a disaster recovery solution built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
DoubleTake/Carbonite Software publishes a family of products intended to provide small companies a range of cost-effective solutions for backing up and restoring business-critical workloads including Microsoft Exchange Server, Microsoft SQL, Blackberry, and SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small company information systems to achieve an advanced level of availability and disaster recovery readiness at an affordable cost.
Microsoft Windows Server 2008 is a major advance in making IT networks more protected and available, easier to virtualize and manage, higher performing, and able to provide a better environment for web hosting and development. Progent can help your company benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, training, temporary staffing, monitoring, and security expertise.
Progent offers the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) solution following best practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.
Progent can help you in all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-authorized experts can help you rationalize the business justification for deploying SharePoint 2007, consult with you on the most sensible edition of Microsoft SharePoint Server for your application, provide setup and deployment services, help you to install Microsoft SQL Server as a back-end database, improve your network infrastructure, integrate your standard and custom application programs to operate with SharePoint Portal Server 2007, design a comprehensive security plan that encompasses portal technology, and deliver troubleshooting and Help Desk services.
Progent can assist your organization to design a migration to Microsoft Teams from Skype for Business Online and install, administer, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of all sizes to integrate, manage, monitor and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent offers one-on-one education customized for people who want to broaden their knowledge of the macOS and OS X platform, Apple Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online classes for Mac applications.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized line-of-business programs and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you design reports that let you track your business more thoroughly, transforming uncooked data into valuable understanding of your company and customers.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by checking the state of critical assets.
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to help you to plan, deploy, optimize and debug a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup software.
Exchange 2013 includes major enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful innovations plus a revamped architecture. These improvements affect vital IT areas including manageability, high availability (HA), security and compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, design a cost-effective validation and rollout plan, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online consulting and management services for Exchange 2013.
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development environment and can create or modernize .NET applications quickly and affordably.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to remediate critical issues detected by Microsoft SCOM 2012.
The Help Desk Call Center support delivery model used by Progent's Technical Response Center offers small organizations an effective option to reliance on freelance consultants by offering extensive expertise accessible to numerous support groups, optional 24x7 access to emergency assistance, escalation capability to appropriate engineers for solving even the most complex issues, support consistency and reliability, quick follow-up overseen by seasoned support managers, a choice of convenient ways for initiating support tasks, and a high level of progress visibility made possible by trouble ticket updates and accessible via a web-based portal.
Progent's Cisco-certified Wi-Fi technology consulting experts can help you to deploy, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's data protection experts can help you to design, deploy and administer a backup plan based on MSP360 Backup technology to protect your IT assets hosted on any leading public cloud. Progent offers monitoring and management to protect against data loss resulting from user mistakes, software flaws, ill-intentioned insiders, and malware assaults such as ransomware.
Progent's Wi-Fi site survey services make it easy to design, install and debug a Wi-Fi LAN customized for your facilities, providing your business a WLAN that delivers the reception, speed, density, QoS, security, and roaming ability your business needs. Wi-Fi site survey services from Progent include remote predictive analysis for designing a Wi-Fi LAN and on-premises site survey services for confirming, tuning, and debugging an operational Wi-Fi network.
Progent can help your organization to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device management platform or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM by providing advanced consulting support for associated Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Microsoft consultants can assist your company to assess the value of Lync Server 2010 for your business and can assist you to design and carry out an installation of Microsoft Lync Server 2010 that centralizes the control of Instant Messaging and Presence and increases the output of your in-house staff, at-home workers, and mobile workforce. Progent's consultant's can in addition help you to carry out an efficient upgrade to Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can run Lync Server 2010 to enhance the team-computing functions of MS Office programs, and offer online seminars and ongoing support for Microsoft Lync Server and other Microsoft platforms.
Microsoft 365, formerly called Office 365, is Microsoft's expanding suite of client productivity programs and cloud services available on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are available in a variety of subscription plans intended for customers from individuals and home offices to enterprises. Progent can provide quick and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help your business to understand the many subscription options offered with Microsoft 365 and integrate your information network with Microsoft 365 so you realize top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux software. Progent can also assist you to build and manage hybrid networks that seamlessly combine local and cloud resources.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout plans, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management team, develop a corporate-wide security plan, streamline IT administration, help with application development, and build and test a disaster recovery/business continuity plan.
If your business computer system mixes Solaris technology with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for simple management, transparent information exchange, high dependability, enhanced throughput, and tight protection. Progent's Sun Solaris and Windows coexistence support services feature IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Helpdesk support.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers major improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices.
Progent's Cisco-certified CCIE networking experts can help your business to configure, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and migrate efficiently from legacy appliances to current devices.
Global Information Assurance Certification was established in 1999 to certify the skill of computer security experts. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer help with any of the security capabilities addressed within GIAC accreditation including evaluating network vulnerability, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid network models that seamlessly combine local IT assets along with one or more public clouds. To help you to integrate cloud services with networks, Progent offers a variety of public cloud integration services such as Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Progent can help small and mid-size organizations to configure security protection systems and provide cleanup expertise needed to support teleworkers.
If you are developing UNIX or Linux software in an environment that includes Windows-based servers, PCs, and office applications, Progent can provide full-service network support outsourcing that allows you to concentrate on your area of strategic expertise without the continual hassle of maintaining your business network. By using automated network monitoring and by delivering online and on-site assistance when your company needs it, Progent offers an affordable way for maintaining an information system that provides high dependability, security, and performance. Progent's developer assistance offerings include comprehensive network support outsourcing, virtual infrastructure, online and on-premises service and repair, 24x7 monitoring, and Contact Center outsourcing.
Progent's ProSight Virtual Hosting service provides complete hosting of a small company's production servers in a solution that delivers the highest level of availability and scalability and is also easy to move to any data center. ProSight Virtual Hosting options are based upon proven virtualization technologies that enable small businesses with multi- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure support, and IT management while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that represents mastery in IS security auditing. Certified by ANSI, the CISA accreditation requires that candidates pass a comprehensive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Premier network security audit professional trained to help companies in the fields of IS audit services, IT enforcement, systems and architecture ROI, information technology support, safeguarding of information resources, and business continuity planning.
Progent can help your business to support System Center 2007 Configuration Manager to streamline operations, improve security and compliance, and increase productivity by making sure that critical applications are always current, tracking product licenses, and reporting resource usage patterns so you can make informed buying decisions. When you are ready to upgrade your SCCM 2007 configuration management solution, Progent can assist you to prepare for and implement an efficient move to System Center 2012 Configuration Manager.
Progent's Wireless Consulting Services offer a convenient, affordable way for companies of any size to deploy, manage and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to deploy, administer, and troubleshoot Cisco wireless devices including Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides small and midsize businesses a unified soultions for financial management, inventory control, operations, capacity planning, procurement, sales and marketing, demand forecasting, and business analytics. Progent's Dynamics Business Central consultants can help your organization to maintain your older Dynamics NAV environment or migrate smoothly to a cloud-hosted, on-premises, or hybrid deployment.
Network monitoring typically involves observing a network's resource usage in order to identify data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that work under Linux or UNIX and can be deployed to monitor mixed-platform networks where Linux and Windows coexist. Progent's network integration engineers can help you take advantage of both these tools to optimize and repair your network. Progent's UNIX consulting professionals provide small companies and programmers assistance with administering and servicing UNIX and Linux systems that work with Windows-based products.
Progent can help you to design an upgrade to Teams from Skype for Business and configure, administer, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
VMware's NSX virtual network platform enables you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager allows programmatic recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can produce reports to confirm complete service recovery, validate SLAs and demonstrate compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly restore the complete logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to plan, configure, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.
Progent's Microsoft-certified consulting experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project supervision, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, security and compliance, automated provisioning and administration, infrastructure design, wired/wireless convergence, business continuity planning, webinar training for IT support staff and end users, and ongoing consulting support.
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to help you to plan, deploy, optimize and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
Progent offers the services of an accredited consultant with expertise integrating products from the leading video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, install, upgrade, or maintain a video conferencing environment that preserves your current investment and maximizes the strategic value of your information system. Progent also offers the services of infrastructure engineers able to assist companies of any size to create and maintain a network that provides the speed, dependability, security, and scalability you need to support your video conferencing/telepresence environment.
Progent's Microsoft-expert engineers can help your organization to enhance your workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit desktop computing, design an efficient migration strategy that reduces business interruptions, and deliver economical, professional remote support to assist you to install 64-bit PC desktop software and application software on your existing hardware.
