Business Continuity Support

ProSight Data Protection Services 360 Backup
ProSight DPS 360 Backup is a family of affordable backup-as-a-service (BaaS) products based on technology created by MSP360 (formerly CloudBerry Lab) to address all key facets of backup/restore activity for small and midsize companies. MSP360 Backup software provides advanced options for encryption, data compression, retention, and automation. A headline feature is support for storing your backups on any major public cloud, locally, or both. Remote Monitoring and Management (RMM) tools provide timesaving capabilities such as backup process automation; bulk installation, configuration and patching; versatile scripting; restoration progress alerts; plus management reporting. MSP360 Backup allows file/folder or image-based backup/recovery for VMs and physical devices and enables you to build a backup/restore solution with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective.

With ProSight Data Protection Services 360, Progent's MSP360-qualified consultants help your business to plan and deploy a data protection system based on MSP360 software. Progent will then perform end-to-end monitoring and management services to protect against data loss caused by human mistakes, system problems, malicious insiders, and malware assaults such as ransomware. Your IT staff does not have to master the complex learning curve required for effective management of an advanced data protection solution and you have immediate contact with Progent's proven backup and disaster recovery professionals in case you need to respond rapidly to a data-loss emergency.

Bring Your Own Storage
MSP360 managed backup is storage agnostic. You can send backups to any major public cloud storage service, to your on-prem devices, or both. This can represent a major savings compared to solutions that demand the use of proprietary storage. The use of public clouds can also offer advantages such as multi-region distribution of storage, the ability to migrate to less expensive storage levels as data gets older, virtually unlimited on-demand storage expansion, plus global redundancy for world-class resilience. Public clouds supported by MSP360 managed backup include Amazon S3, Azure, Wasabi, Backblaze B2 and Google Cloud Storage.

Products Available with the ProSight DPS 360 Family
ProSight Data Protection Services 360 are licensed on a subscription basis. A variety of backup plans are available along with value-priced cloud storage:

• ProSight DPS 360 Desktop
• ProSight DPS 360 Server
• ProSight DPS 360 VM Host
• ProSight DPS 360 SQL
• ProSight DPS 360 Exchange
• ProSight DPS 360 GSuite
• ProSight DPS 360 Ultimate
• ProSight DPS 360 B2 Cloud Storage

• Support for leading cloud storage providers and storage classes
• Long-haul VM backup (Grandfather-Father-Son retention policy support)
• On-premises backups to standard drives and NAS storage
• Microsoft SQL Server and Exchange backups
• Synthetic Backup for files/folders, system images, and VMware
• Rapid and efficient change-only block-level backup for most cloud storage services
• Compression with gzip
• Create bootable USB drive or ISO image for bare metal recovery
• Cloud-to-cloud and cloud-to-local data protection
• Image-based backups of physical or virtual machine images
• Compatible with multiple VM types including Windows Hyper-V, VMware, VirtualBox, and RAW
• Recover image backups as Amazon EC2, Azure VM, and Google Compute Engine instances
• Quick client-side deduplication using local resources to save time, WAN bandwidth and storage
• Mandatory and complete Consistency Checks
• Scheduling for backups and recoveries
• Backup/Restore chains for sequential plans
• Custom scripts prior to and after plan
• Support for the AES-256 Advanced Encryption Standard
• Immutability for enhanced ransomware defense, data recovery, and regulatory compliance

How Progent Can Assist Your Business Get the Most out of ProSight Data Protection Services 360 Backup
Progent can provide a variety of services to help your company to design, deploy, optimize and debug a ProSight Data Protection Services 360 Backup system built on MSP360 software. Progent's consultants can help your business to install and operate MSP360 Backup utilities and services and to protect critical apps by providing expertise that includes Microsoft 365 Exchange consulting, Microsoft SQL Server expertise, Windows Hyper-V planning and deployment, and VMware-certified vCenter consulting.

Progent also offers disaster recovery/business continuity (DR/BC) preparedness expertise to help you to use MSP360 Backup products to safeguard your critical data and allow you to restart your core operations rapidly in the event of a calamity. Progent's GIAC information assurance consultants can assess the security profile of your data protection solution and can assist your organization to deploy advanced technology and follow industry best practices for working safely in today's threat environment.

Zero-Downtime Solutions Offered by Progent's Consultants
Progent's certified consulting experts can assist your company to design an efficient, fault-tolerant system that addresses major challenges covering a broad array of infrastructure solutions and operations including:

Workplace Recovery Planning
Progent's business continuity consultants can help you create a business continuity plan so you can restore network functionality in case of an IT network catastrophe. Progent can help you to develop a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, fault-tolerant system solution that takes into account reliability issues involving a wide array of infrastructure technologies and processes. To learn more, go to Workplace Recovery Consulting Services.

CRISC-Certified IT Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify an IT professional's ability to design, implement, and maintain IS control mechanisms to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to assist you to create and execute a business continuity or disaster recovery strategy based on industry best practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines. For more information, visit CRISC-Certified network risk control experts.

Microsoft Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 introduced significant improvements in scale, performance, manageability, security and compliance, app compatibility, Linux co-existence, Kubernetes technology, and hybrid integration of on-premises and cloud-hosted assets. Top new features of Microsoft Windows Server 2019 include Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud-hosted resources, System Insights for taking advantage of advance predictive intelligence to manage local networks, Windows Defender ATP Exploit Guard for host-intrusion defense, container networking using Kubernetes, Cluster Sets technology for creating and managing massive non-stop scale-out clusters, and Storage Migration Service for streamlining the upgrade process from outdated editions of Windows Server. For more information, visit Windows Server 2019 Fault-tolerant Failover Clustering Support.

Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, VM Load Balancing for improving the performance and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum witness. To read more, visit Windows Server 2016 Disaster Recovery Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a consistent workflow for restoring services quickly following a breakdown. SRM provides centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also supports non-intrusive testing for disaster recovery, upgrades and patches and can produce audit reports to verify complete service recovery, validate SLAs and prove DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, deploy, test and administer a DR system based on VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with continual replication to provide fast, zero RPO disaster recovery (DR) between sites that are up to 300km away from one another. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can assist you to design, configure, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your technical needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing help with procedures such as assigning disk pools, arranging plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery solution to show compliance with industry standards and regulatory requirements.

Network Load Balancing
Progent offers high availability load balancing support that addresses network load balancing, load balanced programs, network backbone routing, and content delivery products including Cisco Content Engine. Fault tolerant load balancing products for which Progent offers consulting services include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS. For details, go to High Availability Load Balancing.

Non-stop Internet Data Centers
Progent's Data Center consultants can show you how to find zero-downtime data centers that meet the particular requirements of your business. Fault tolerant colocation sites are especially attractive to small and mid-size companies due to of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to design an on-site data center with even a basic level of fault tolerance is financially prohibitive for most small companies. Progent can show you how to reap all the benefits of non-stop colo sites by offering a complete range of engineering and maintenance services. For details, see High-Availability Internet Data Centers Solutions.

Non-stop Interoffice Connectivity
Progent's interoffice network infrastructure professionals can help organizations achieve non-stop multi-site connectivity solutions via redundant networks featuring automatic failover. Progent's Cisco-premier CCIE engineers can plan and deploy high-availability Inter-office networks supported by zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide affordable non-stop interoffice networking. To find out more, see Fault Tolerant Interoffice Connectivity.

Fault Tolerant Internet Connections
Progent's Cisco-authorized IT professionals can help you design an affordable, fault tolerant Internet configuration solution that can deliver non-stop Internet connectivity through a broad array of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert professionals to show you how to apply the most up-to-date techniques for fault tolerant Internet connections to create an economical, fully redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet connections. For details, visit Fault Tolerant Internet Connectivity Architecture.

Backup and Restore Technology Consulting Experts
Progent offers affordable remote access to engineers skilled in a wide array of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and desktops plus laptops and smartphones. Progent offers help for leading data protection platforms including Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, Mozy, Retrospect, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can assist your company to implement, enhance, or maintain backup/restore systems for a variety of architectures such as local, edge to datacenter, cloud, or a mix. To read more, go to Backup and Restore Solutions Consulting.

Microsoft System Center Data Protection Manager Backup and Restore Consulting and Support Services
Progent's expert Microsoft System Center Data Protection Manager consultants can assist your company to create a practical business continuity plan, design a cost-effective fault-tolerante IT infrastructure, deploy a System Center Data Protection Manager-based backup and restore solution, comprehensively validate your system, educate your IT staff or local service providers how to maintain Microsoft System Center Data Protection Manager, or provide extensive information technology outsourcing services including off-site housing of virtual or physical SCDPM servers in Progent's world-class data center. To learn more, go to System Center Data Protection Manager Consulting.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your own storage hardware. Barracuda Backup safeguards vital business data generated locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to assist you to plan, configure, manage and troubleshoot a backup and disaster recovery solution based on Barracuda Backup. For additional information, visit Barracuda Backup and disaster recovery consultants.

ProSight DPS Altaro VM Backup Software for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup offers small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup supports advanced features like Immutable Cloud Storage for an extra layer of recoverability from ransomware. Progent is a Hornetsecurity Altaro partner and can provide a wide array of remote or on-premises consulting services to assist you to plan, deploy, manage and debug a comprehensive backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup technology. To find out more, go to Altaro VM Backup consulting services.

ProSight DPS 365 Total Backup Services for Microsoft 365
Microsoft 365 offers simple archiving but does not have integrated support for crucial data protection services such as Exchange Online backups or greater than 30-day point-in-time data recovery for OneDrive or SharePoint Online. Hornetsecurity's 365 Total Backup delivers a feature-rich BDR solution for programmable backup and rapid recovery of all your company's M365 mailboxes, Microsoft Teams Chats, SharePoint documents, OneDrive for Business data, and content on Windows desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to provide end-to-end managed services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup provides an affordable backup-as-a-service (BaaS) alternative that guards M365 components against data loss caused by user or system error, malicious sabotage, and malware assaults such as ransomware. To find out more, visit ProSight DPS 365 Total Backup solutions for Microsoft 365.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services ECHO automates and monitors your backup activities and allow fast restoration of critical files, apps and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services ECHO can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can deliver advanced support to set up ProSight Data Protection Services ECHO to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical data. Learn more about ProSight DPS ECHO managed backup.

Consulting for Double-Take Solutions for Data Backup and Recovery
Double-Take Software publishes a selection of products intended to provide small companies a range of affordable solutions for replicating and restoring vital workloads including Exchange, Microsoft SQL, Blackberry, and SharePoint. Progent's business continuity planning experts have extensive experience integrating Double-Take Software technology into small business IT networks to create an advanced state of availability and business continuity readiness at a budget-friendly cost. To read more, see Consulting Services Double-Take Solutions for Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Certified Partner and provides specialized application consulting for a wide variety of small business applications, Progent is able to help clients to find complete IT solutions that optimize the productivity of your IT network. As a Registered Partner for Cisco, Progent offers the support of certified consultants and specialists with experience in architecting, deploying and troubleshooting infrastructure environments built on Cisco products. The depth of Progent's technical experience and Progent's familiarity with the requirements of small and midsize companies make Progent the ideal resource for creating and running a cost-effective, fault-tolerant information system.

How You Can Access Progent's Experts for Business Continuity Solutions Support
In order to get in touch with Progent about engineering support for disaster recovery planning, phone 1-800-993-9400 or visit Contact Progent.