Progent's Cisco-certified wireless integration consulting experts can help organizations to deploy, administer, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent's Wireless Consulting Services provide a fast, economical way for businesses of all sizes to deploy, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent can supply small businesses with an IT management expert who can function as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you integrate sensible IT products to enhance business operations so they align more closely with your corporate goals. Your business can create and install a well thought out information technology strategy without incurring the expense of a full-time senior IT executive.
Progent's managed services for patch management provide businesses of any size a versatile and affordable alternative for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices scanners, infrastructure appliances such as routers and Wi-Fi access points, and IoT devices like alarms and robotics.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, enhancing and troubleshooting SCOM environments and offer organizations of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also help you to install and set up SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite technical support to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.
The Certified Information Systems Auditor accreditation is a recognized achievement that indicates mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo an extensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional trained to assist businesses in the fields of IS audit process, IT governance, network assets and infrastructure lifecycle, IT support, safeguarding of data resources, and business continuity preparedness.
Progent's Microsoft-authorized experts can show you how to rationalize the economic justification for deploying Microsoft SharePoint 2007, advise you on the most sensible version of Microsoft SharePoint Server for your application, offer configuration and deployment expertise, help you to set up Microsoft SQL Server as a supporting DBM, improve your network integrity, integrate your off-the-shelf and customized application software to work with Microsoft SharePoint 2007, design a company-wide security strategy that incorporates portal technology, and deliver troubleshooting and Help Desk support.
Progent's UNIX family consulting services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient single source to show you how to create and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN products including the Symantec Raptor and VelociRaptor line or help you migrate to more recent firewall technology. Progent can also help you design and execute a comprehensive security plan that can incorporate firewall/VPN devices and software, managed security and virus defense services, system monitoring products, and formal policies and processes. Progent has the skill to be your one-stop source for continuing technical help, maintenance, training, and security expertise.
Progent can help your IT team to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid topologies that utilize on-premises IT assets as well as one or more cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a range of cloud integration services that include Microsoft Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of background providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
For businesses that have a combination of Apple Mac and Microsoft Windows desktops, there are two popular solutions for using Windows-dependent software on an Apple Mac: remote access to a physical Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect a Mac to a networked Windows-based computer to use Windows software and share system resources. Virtual PC for Mac emulates Windows on a Mac computer so you are able to use Microsoft Windows applications directly. Progent's macOS and Mac OS X technology support experts can assist your business to maintain these solutions for using Windows programs on your Macs and can also assist you to evaluate and install other solutions for Windows platform simulation.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Google Android, and other personal devices.
Cisco's Small Business family of wireless access points are Linux-based devices designed as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide remote or on-premises configuration and troubleshooting services to assist your organization to plan, configure, update, tune, administer and debug Cisco Small Business Wi-Fi access point environments of any scale or topology.
Progent is looking for a variety of full-time workers such as solutions-driven MCSEs; connectivity experts who have Cisco CCDP or CCIE certification; and consultants for fault-tolerant system architecture with experience in mobile access, wireless networking, non-stop systems, business continuity planning, data protection, and server virtualization. We are also looking for desktop support technicians, remote service specialists, and CISSP or CISM accredited security professionals. We are also looking for veteran managers who can perform effectively in our dynamic, virtual office environment. Progent works with freelance consultants who have specialized knowledge and field background in important information technology areas beyond Progent's main service concentration. Our Experts Team employs freelance consultants who offer advice and programming support for strategic solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with popular platforms such as Linux derivatives, Macintosh, or Solaris, or offer world-class skills in technologies such as telecom, web site development, EDI, web commerce, or dbm programming. Freelance contractors certified by us cooperate with Progent's staff professionals to deliver comprehensive IT services for small and midsize business networks.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time spent trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.
For companies with a combination of Apple Mac and Microsoft Windows desktops, there are two popular solutions for running Windows-only applications on a Mac: an external connection to an actual Windows computer or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach an Apple Mac to a networked Windows-powered PC to use Windows programs and share system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on an Apple Mac system so that you can run Microsoft Windows applications directly. Progent's macOS and Mac OS X technology consultants can assist you to manage these products for running Microsoft Windows software on your Apple Macs and can also assist your company to evaluate and configure other products for Windows platform emulation.
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent information assurance expert. The interview is designed to assess your organization's ability either to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you directly to gather information about your current antivirus tools and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient AV and backup/recovery environment that minimizes your exposure to a ransomware attack and meets your business requirements.
Progent's Cisco CCIE-certified networking consultants have extensive experience helping Internet Service Providers to architect, implement, manage, tune, and troubleshoot high-availability, scalable connectivity solutions appropriate for public networks.
Progent's Jabber consultants offer online or on-premises expertise to assist organizations of any size to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for the products, technologies and services that go into building an end-to-end Jabber collaboration solution including Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration solution.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco appliances for centralized management.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's ability either to block ransomware or recover rapidly after a ransomware incident. Progent will work with you directly to gather information concerning your existing security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective security and backup system that reduces your exposure to a ransomware attack and aligns with your business requirements.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business integrate and support Cisco's security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to evolve with your growing business requirements. Progent's Cisco-Certified network experts support Cisco's complete line of products targeted at eliminating information theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you deploy Cisco products to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control framework for user authentication, authorization, and tracking from a graphical Web interface.
Progent's Microsoft certified consultants offer small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver critical applications rapidly and automatically to appropriate users, reduce product expense and stay compliant by determining patterns of usage, enhance Windows security by increasing your knowledge of vulnerability and by delivering targeted updates, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by fully exploiting the management capabilities built into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including program and hardware inventory.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Android, and other out-of-band devices.
Progent offers the guidance of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can help you set up Mac Office on a multi-vendor network combining Apple OS X and Windows-powered platforms so that Mac users can access the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who use Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for networks that mix Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or environments which intentionally limit collaboration between Mac and Windows systems.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, optimizing and fixing SCOM solutions and offer organizations of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to remediate critical issues detected by System Center 2012 Operations Manager.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, creating cost-effective system upgrade methodologies, assessing and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility issues, and building training systems for new technologies. For Progent customers who lack sufficient internal resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical IT projects on schedule.
Progent's management team consists of seasoned veterans with decades of experience providing computer consulting services, troubleshooting, and strategic information system planning to organizations ranging from small offices to global enterprises. Great support requires great personnel, and Progent is proud to have put together a management team that can provide customers with the best service value available anywhere.
Progent's Microsoft-certified Windows Server 2022 experts can help your organization to design and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Progent is among the most qualified network support firms for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive the full benefits of Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
Cisco's security and offsite connection products for small businesses represent a complete line of manageable security solutions to help protect your local and remote network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that fit most closely with your company goals.
Progent offers the expertise of a veteran specialist with years of hands-on experience installing, managing, and enhancing immersive telepresence platforms from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house network support team, your ISP, and your video conferencing platform vendor to assist your organization increase the business value of your video conferencing solution.
Progent's Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft financial platform and business management solution based, like all Microsoft financial solutions, on the scalable and familiar foundation of Microsoft Windows technology. Dynamics GP 2010, the most recent version of Microsoft accounting products in the Dynamics GP line, offers an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented design you can license only the capability you currently need, with the option to expand users and increase functionality in the future. Progent's Dynamics GP/Great Plains Software support experts can show you how to install, configure and administer Dynamics GP/Great Plains 2010 as well as older versions of Microsoft Dynamics GP.
Progent's professionals offer expertise in multiple technologies relevant to mobile connectivity such as system infrastructure, wireless data synchronization, wireless protection, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's Microsoft certified consultants can save your organization time and expense by using their wireless background to help you select and configure wireless networking solutions that fit the needs of your company. Progent can also tune your IT infrastructure so that wireless PDAs work better.
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you define, automate and verify a consistent workflow for restoring services rapidly following an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can generate audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help your organization to design, configure, test and maintain a disaster recovery system powered by VMware SRM.
Progent can help you to design, install and manage a backupup/restore plan based on MSP360 Backup technology to protect your IT resources hosted on any leading public cloud. Progent offers end-to-end monitoring and management to protect against data loss caused by user miscues, software flaws, malicious insiders, and external attacks like ransomware.
Hyper-V 2016 utilizes key technologies first developed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can help you to evaluate the benefits of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network topology for a cloud-centric or hybrid deployment, create and execute a smooth migration plan, educate your IT administration and technical support staff, and deliver as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment gives you the highest possible business value.
Progent's experienced Cisco IT security consulting professionals offer expert PIX and ASA Firewall consulting support including infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and secure access services. Ranging from compact, plug-and-play desktop devices for small and home businesses to scalable enterprise-level products, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, high throughput, and high availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, minimizing common OS-specific security gaps.
Progent's certified Windows 2000 Server consultants can provide computer help and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows 2000 Server integration, update, and troubleshooting services include system planning, installation, project management, on-site and remote technical support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to create custom mission-critical applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to design reports that allow you to analyze your business more effectively, turning uncooked data into useful insights into your business.
Microsoft Exchange 2013 incorporates significant improvements to the functionality of Microsoft Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These improvements affect key areas like ease of administration, high availability (HA), compliance, cost of ownership, collaboration, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and management services for Exchange Server 2013.
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting consultants offer remote and onsite support to help your organization create and manage a Cisco Wi-Fi VoIP phone solution by providing integration services that range from troubleshooting the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
Progent can help you to understand the many subscription plans available with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform environments that include Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid ecosystems that transparently integrate on-premises and cloud-based products and services.
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and on-premises Exchange systems. This permits you to have some mailboxes located at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on schedule and within budget.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing, distribution and service companies to simplify supply chains and streamline key business processes in order to bring products to market fast and adhere to customer schedules consistently. Progent can provide the skills of an ERP consultant with over two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that spans from occasional advice to solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
Progent's Technical Response Center (TRC) provides low-cost national extended hours remote help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide 24x7 telephone help and remote secure computer connection to isolate and resolve technical problems quickly and affordably.
Progent's Cisco CCIE-certified network infrastructure experts can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent can assist your organization to utilize Cisco's networking technology to build a robust basis for your local, cloud-centric, or hybrid-cloud data center and improve operations in vital areas such as hardware utilization, security and compliance, versatility, uptime, and recoverability.
ProSight Reporting Infrastructure Monitoring Technical Support
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable online and onsite expertise, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud infrastructure into a seamless intranet solution.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and fixing SCOM solutions and offer companies of all sizes expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
ProSight Reporting SentinelOne Remote Network Monitoring Support
Progent's Cisco-certified Wi-Fi technology consultants can assist you to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
Progent's Cisco CCIE network experts can assist you to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
Microsoft supports transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is carried out on time and within budget.
Progent can assist your organization to design a migration to Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver centralized control and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter.
ProSight Reporting ConnectWise Manage Ticketing Online Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network running efficiently by tracking the health of vital devices.
Progent's Cisco-certified wireless integration experts can assist you to configure, manage, and debug Cisco wireless products including Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Progent's Microsoft-certified consultants offer affordable remote and on-premises expertise, software development, and technical support support for businesses of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Progent is looking for a variety of full-time workers such as solutions-driven MCSEs; connectivity experts who have Cisco CCNP or CCIE certification; and consultants for advanced network architecture with experience in mobile access, wireless networking, non-stop systems, disaster recovery solutions, data protection, and VMware technology. Progent is also seeking workstation support technicians, remote troubleshooting specialists, and CISSP or CISA certified security consultants. We are also looking for experienced managers who can perform effectively in our high-growth, virtual office environment. Progent contracts independent professionals who have in-depth expertise and field background in important information technology areas outside Progent's main service focus. Our Experts Group hires freelance consultants who offer consulting and programming support for mission-critical applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep knowledge of non-Microsoft platforms such as Linux, Macintosh, or Sun, or offer world-class help in technologies like telecom, web design, Electronic Data Interchange, eCommerce, or database management. Independent consultants certified by Progent cooperate with our in-house engineers to provide end-to-end solutions for small and midsize business networks.
Progent's team of Microsoft and Cisco Premier Certified experts average longer than a decade of real-world professional experience, in the trenches of IT service, performing a broad range of technical projects for a large mix of businesses. Each Progent support professional shares a proven set of personal best practices which are combined into shared leading practices training that Progent teaches its consulting team. This guarantees that you get not just expert IT help, but also a support engineer with field-tested approaches for using technical knowledge to repair real-world network problems quickly.
GIAC was established in 1999 to certify the skill of information technology security experts. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer expertise with all of the security capabilities covered within GIAC accreditation such as evaluating infrastructure security mechanisms, incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Our Experts Team offers consulting in key technologies including Macintosh networking and programs; Support for Linux, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and specialized program support; CIO, management information analyst, and project logistics services; Special applications development and integration; Web, eCommerce, Electronic Data Interchange, and client portal design and integration; DBM management and efficiency help; Management information expertise; and Telecommunications architecture consulting.
Before Progent's Microsoft Operations Manager solution, network problems were approached reactively, once users were impacted by them. With the benefit of proactive, automated alerts and trend reports sent by MOM, Progent is now able to ward off network problems before they grow to be serious enough to impact network uptime. Thanks to MOM, Progent can resolve incipient problems before clients suspect that the problems are there. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class service continuity, safety and productivity.
Microsoft Lync Server 2013, now called Skype for Business, allows organizations of any size to build a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing model with IM, presence, audio/video and web conferencing with app sharing, as well as IP-based and PSTN telephony enabled for a broad assortment of stationary PCs and mobile clients. Progent's certified Lync 2013 experts and network integrators can help your company to assess the advantages of Lync 2013, design an on-premises, cloud-resident (with Lync Online) or hybrid topology suitable for your current and long-term goals, implement Lync 2013 in a way that expedites your ROI, and deliver live online and onsite training to your IT staff and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with key Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the state of vital assets.
Progent's Citrix experts can help your business to design, install, administer, and troubleshoot a virtual application delivery and management system based on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your network infrastructure for delivering server and client-side applications, and Progent's datacenter support consultants can assist your organization to manage and support a remote datacenter that offers high uptime, enhanced protection, and fast disaster recovery.
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the maximum level of dependability and expandability and is also simple to migrate to any data center. Progent's Private Cloud Hosting services are based on mature virtualization architectures that enable small and midsize companies with mixed- platform environments to economize significantly on the costs of capital equipment, system support, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
Progent's Experts Team offers support in important technologies such as Apple OS networking and applications; Expertise for Linux, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and vertical program support; CIO, business analyst, and project logistics services; Special applications development and integration; Web, electronic business, Electronic Data Interchange, and client portal design and integration; DBM support and efficiency consulting; Business intelligence expertise; and Telecommunications systems consulting.
Progent's Support Program for IT Service Providers lets you use Progent's information technology engineers under your own service brand as a transparent arm of your IT services staff.
Progent's certified Windows Server 2022 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
Progent's ProSight portfolio of managed IT services are intended to provide organizations who maintain minimal in-house network support teams with low-cost help from world-class management tools and consulting experts. Benefits of Progent's ProSight line of managed IT services include flat-rate IT management expenses, smart automation of common management processes, ongoing adoption of the latest information technology, smooth migration from older systems to modern solutions, improved fit between computer technology with business goals, guidance from seasoned IT consultants, and allowing management to concentrate on business issues rather than ever-changing computer technology.
Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide online and onsite support services to help you to manage and troubleshoot your current Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also assist your organization to plan and carry out a smooth Skype for Business upgrade.
Fortinet FortiGate next-generation firewalls are industry leaders in offering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist your business to configure your Fortinet firewalls to protect your IT resources at the network edge, within the data center, at branch locations, and at the cloud edge.
Online Support Services ProSight Reporting Infrastructure Monitoring
Progent's Cisco CCIE wireless network experts offer online or on-premises integration and debugging support to assist your organization to design, configure, upgrade, optimize, administer and debug Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and setup of Aironet Wi-Fi APs to work with your specific workplace design, building structure, and expected workloads.
Progent's Microsoft-certified consultants can provide budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can provide full-service project management to help you plan and execute an efficient move from Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.