Register In Advance for Progent Service
for Small and Midsize Company IT Networks
Anywhere in the U.S.
If you need support now and are not currently a Progent client, you can use the web sign up service to receive support. The cost of basic online support starts at $2.95 per minute. The per-minute cost of support increases for expedited service, service provided outside standard business hours, and service delivered by a senior-level expert when one is necessary. If multiple engineers are required to work simultaneously in order to meet your needs, you may be billed for each engineer's time at the applicable per-minute billing rate. To sign up for support,
If you do not need remote support now but want to be prepared in case you need help later, by contacting a Progent sales representative now and signing up as a client you can save time and money when need assistance in the future. In addition, by starting now you will be assigned a primary engineer, who will get to know your environment and be able to provide more efficient service when you need it. To contact a Progent sales agent, you can:
- Call Progent at
1-866-PROGENT (866-776-4368)
- Send email to information@progent.com
- Have an online Chat with a Progent sales agent (if Chat Now! is displayed on the left side of this page).
- Timely access to an appropriate computer technician, network engineer, or subject matter specialist
- Assignment of a primary engineer to your account
- Lower billing rates and more flexible payment terms
- No need to register again for future incidents
Once you have signed up as a Progent client you can access Progent's IT expertise for scheduled tasks such as server installations or email migrations, ongoing projects such as network security and performance monitoring, and all unexpected network emergencies that require fast and professional response. Your account manager will make sure that the appropriate technical resources are available, and the lead engineer assigned to your account will over time become familiar with your environment and be able to provide increasingly efficient service.
On-site Technical Support if Required
Progent can provide on-site technical support for registered clients in most zip codes in the United States. Although Progent is one of the leading providers of affordable online IT support and has developed innovative ways to resolve the majority of network problems remotely, Progent also recognizes that many situations do require a certified computer technician to be physically present at your data center. Once you have signed up as a Progent customer, Progent can schedule on-site service calls to any major city in any state in the U.S. and the response time is usually less than 24 hours.
Lower Billing Rates and More Convenient Terms
Existing Progent customers receive the lowest billing rates offered by Progent and for long-term projects or multiple small jobs the savings compared to emergency online rates can be substantial. Your account manager can explain the billing rates available to you for various tasks and, for companies with good credit, can also arrange for billing terms of up to 30 days. Progent charges no sign-up fee or monthly retainers for support services provided during regular business hours, and billing granularity is on the same per-minute basis for emergency customers and for registered clients, so no matter how you look at it, you come out ahead as a registered Progent client.
Avoid Going Through the Sign-up Process for Each Service Request
Whenever you utilize Progent's emergency online services, each incident requires that you go through Progent's web sign-up procedure, which includes entering not just a description of the current problem but also company and credit card information. This can become a hassle for repeat customers who have settled on Progent as their first line of defense against network emergencies. By registering as a Progent client, you receive the same fast response, certified expertise, and dependable follow-up that Progent is known for, and you bypass the web sign-up process so you can go directly to resolving your network crises.
How To Sign Up with Progent
To contact a sales specialist about signing up for free as a Progent client, call Progent at
An index of content::
IT Training Network Consultants
Expert Training Online Troubleshooting
Progent practices information transfer from Progent's support experts to customers. By educating clients to handle technical issues that are within their comfort zone, Progent is able to focus on delivering high-value services where Progent faces few competitors. Small businesses who utilize trusted independent consultants or who employ in-house IT personnel benefit when Progent transfers knowledge about new technology and tested processes to make their networks more reliable, protected, and productive.
Stealth Penetration Testing Consultant
Security Penetration Testing Technology Consulting
Stealth penetration testing is an important part of any overall IT system security strategy. Progent's security professionals can perform extensive penetration checks without the awareness of your company's internal network support staff. Stealth penetration checking uncovers whether existing security defense tools such as intrusion detection warnings and event history monitoring are properly configured and consistently monitored. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and unsound product defaults can be chained together by hackers into the multi-front attacks common to modern strains of ransomware.
ProSight VM Hosting Professionals
Private Cloud Hosting for Virtual Data Centers Professional
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's servers in a solution that delivers the maximum degree of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting services are built upon proven virtualization architectures that allow small and midsize companies with multi- platform IT systems to save significantly on the expense of capital equipment, infrastructure support, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.
Sarbane Oxley Compliance Specialists
Remote Branch Office Information Technology Support
For large organizations, Progent can supplement in-house IT groups by providing extensive experience in supporting critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can perform as a seamless local supplement of enterprise network management. Progent's enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbox compliance, project management, and world-class service for multiple location office environments powered by Enterprise Windows. Progent can provide on-site consultants and technicians to help with a campus relocation or office move, or a network architect to help with setting up or utilizing an Internet Data Center or co-location site.
Windows Applications on Apple Mac Network Engineer
Consultant Windows Desktop Simulation on Apple Mac
For businesses with a combination of Apple Mac and Microsoft Windows desktops, there are two basic solutions for running Windows-only software on macOS or OS X: remote access to a physical Windows computer or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect a Mac to a networked Microsoft Windows-powered PC to run Microsoft Windows applications and share network resources. Virtual PC for Mac emulates Microsoft Windows on a Mac system so you are able to run Windows applications locally. Progent's Mac technology consultants can assist your company to maintain these products for using Windows programs on your Macs and can in addition assist your business to assess and configure third-party products for Microsoft Windows PC simulation.
Microsoft Operations Manager Integration Support
Engineer Remote Monitoring and Reporting
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, optimizing and fixing SCOM solutions and can provide organizations of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive online or on-premises troubleshooting to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Consult PCLinuxOS Linux
Red Hat Linux Computer Consultants
Progent's Linux consulting experts offer small and mid-size companies and software developers help with administering and maintaining Linux systems that operate with Microsoft-based networks. Progent can give your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of experience provides you with a convenient single source to help you create and manage a secure and robust cross-platform network and communications solution that allows Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Top Quality Services Email Link Protection
ProSight Email Guard Spam Filtering Specialist
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver centralized control and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Consult VoIP phones patch management
24/7/365 Google Android patch management Professionals
Progent's support services for patch management provide businesses of any size a flexible and affordable alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your servers, peripherals {like printers and scanners, network appliances like switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
24x7x365 Microsoft Certified Partner Amazon AWS migration Programming Company
Amazon EC2 security Contract Programming Firm
Progent can provide affordable online consulting to assist businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to create cloud-centric or hybrid cloud networking models that efficiently integrate Amazon AWS cloud services. Progent can provide as-needed expertise to help you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS cloud on time and within budget.
SentinelOne Extended Detection and Response Technology Professional
Consultants SentinelOne Endpoint Protection
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that includes machine learning technology and expert services to deliver cutting-edge endpoint detection and response.
Freelance Jobs Contract ERP Consultants
Freelance Linux Consultants Job
Progent's Experts Team provides consulting in important technologies that include Apple OS integration and applications; Expertise for Linux-powered, UNIX-based, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and specialized program help; Chief Information Officer, business analyst, and project logistics services; Custom applications development and deployment; Web, eCommerce, Electronic Data Interchange, and customer information portal design and integration; SQL support and efficiency consulting; Business information expertise; and Telecom systems consulting.
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