Network Security and Compliance

Progent's ProSight Active Security Monitoring services incorporate behavior-based detection technology from SentinelOne to provide endpoint and server protection from modern malware attacks such as ransomware, which have demonstrated the ability to evade legacy, signature-based anti-virus defenses. ProSight ASM gives small and mid-sized organizations access to the same threat protection platform used by leading enterprises including Walmart, Netflix, Visa, Citi, NASDAQ, Salesforce and others. By delivering real-time threat prevention, detection, removal and recovery in one unified package, ProSight ASM cuts ownership costs, simplifies management, and speeds up recovery. SentinelOne's next-generation endpoint protection (NGEP) technology used by ProSight ASM was rated by Gartner Group as the most visionary Endpoint Protection Platform in the industry. Progent is a SentinelOne Partner, reseller, and integrator.

Progent's ProSight Active Security Monitoring services utilize a low-overhead agent installed on each protected endpoint and server to build a cohesive security grid that responds to threats at machine speed and allows coordinated and decisive incident response featuring:

• Protection for Windows, Mac OS X and macOS, Linux, iOS and Android endpoints and servers
• Support for Windows Hyper-V, VMware vSphere, and Citrix XenServer virtual environments
• Deep system-level monitoring
• Signature-less machine learning and intelligent automation
• Behavioral analysis and detection of advanced attacks across all vectors
• Full remediation with auto-removal of detected attacks
• Single-click rollback from ransomware and other attacks
• Automatic, network-wide immunization
• Real-time visualization of the attack storyline for comprehensive forensics
• Unified control via a single management console
• HIPAA and PCI certification

Progent offers ProSight Active Security Monitoring as a low-cost, flat-rate monthly service. A software-only EPP solution, ProSight ASM requires no special hardware or other costly upfront investment. ProSight ASM can provide protection for both on-premises and cloud-based resources. In the event that you suffer an attack, Progent is qualified to act as your red team to help you use ProSight ASM to contain and remove the threat, assess the damage, rollback your network to a healthy state, and understand the source and spread of the malware.

ProSight Active Security Monitoring and the Modern Threat Landscape
97% of data breaches could have been prevented by current security technology, but some successful attacks are inevitable. Sometimes the crooks win. ProSight Active Security Monitoring is designed around the premise that even with the best security technology, you may eventually suffer a breach. For this reason ProSight ASM not only provides malware blocking based on traditional static, signature-based prevention, but also dynamic detection of malware and exploits that have penetrated your network, fast isolation of infected devices, automatic removal of threats, near real-time immunization of all endpoints, single-click recovery (such as a rollback to a pre-ransomware state), and rich forensics to help you understand and eliminate your vulnerability.

By offering best-of-breed technology for before, during and after an attack, ProSight ASM delivers an end-to-end solution for addressing the realities of the modern security landscape and minimizing or eliminating financial, productivity and reputation loss in case of a breach.

Endpoints are the most vulnerable and most frequently targeted component of an information network. ProSight Active Security Monitoring services offer a single, integrated platform to manage the entire threat lifecycle including protection, detection, response and remediation. Threats addressed by ProSight ASM include:

• File-based malware such as ransomware, trojans, worms, backdoors and payload-based attacks
• File-less and memory-only malware with no disk-based indicators
• Document-based exploits embedded in Office and Adobe files, and macros
• Phishing and spear phishing emails (which account for over 90+ of successful data breaches)
• Browser-based attacks rooted in drive-by downloads, Flash, Java, Javascript, VBS, IFraME.htmL5, and plug-ins
• Live attacks based on scripts like PowerShell, Powersploit, WMI, and VBS
• Credential-based attacks including credential-scraping, Mimikatz, and tokens

Prevention: Before the Attack
With nation-state intelligence agencies joining the ranks of professional and amateur hackers, new malware is being developed far faster than the ability of anti-virus providers to write new signatures. The limitations of signature-matching endpoint protection has been recognized since around 2012 and its inadequacy is now an accepted tenet of IT security.

ProSight ASM utilizes low-overhead cloud intelligence and reputation services from multiple vendors to filter known malware. Deep file inspection plus dynamic blacklisting and whitelisting help make ProSight ASM a significant improvement over legacy anti-virus platforms, but prevention is only the first line of defense. Advanced exploits, file-less malware and script-based attacks can sneak past signature-matching barriers. For example, so-called "packers" compress code to disguise malware data so it can't be read by security researchers or malware blocking programs.

Detection and Response: During the Attack
The second phase of endpoint protection involves dealing with malware while it is executing. ProSight ASM uses next-generation endpoint protection (NGEP) technology to detect malicious behavior from any malware that gets through the automated blacklisting process. Even in the case of advanced file-less malware such as application and memory-based attacks, the malicious code must perform certain recognizable activities (e.g., creating an executable file without permission) if it is to compromise data. ProSight ASM's lightweight agent watches all activity in each protected endpoint and uses state-of-the-art behavioral threat analysis and full execution context to identify new attacks at inception. When an attack is discovered, ProSight ASM immediately disconnects the affected device from the network to contain the threat. Because the ProSight ASM agent is autonomous, devices stay protected even when they are not connected to the Internet.

Remediation: After the Attack
Once an attack is contained, ProSight ASM begins policy-based mitigation. When you use ProSight ASM in conjunction with Windows Volume Shadow Copy Service, modifications to data made by the malware attack can be rolled back automatically with a single click. ProSight ASM also logs whatever system-level files and settings were changed by the attack and what were remediated. Whenever ProSight ASM detects a new malicious binary, the threat is flagged and all protected agents on the network are immediately immunized against the attack. In addition, the ProSight ASM management console provides in-depth forensics, which include a clear visualization of the attack's progress through the network from inception to termination. This real-time audit trail of what happened during the attack exposes weaknesses that need to be addressed in your security strategy and answers questions like: How did the attack enter our network? Which employee or guest opened the malware file? What did the malware change on our network?

Download the ProSight Active Security Monitoring Datasheet
To download a PDF datasheet describing the key features of ProSight Active Security Monitoring, click:
Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Active Security Monitoring, Progent's ProSight suite of network management services includes other budget-friendly, flat-rate managed services that address key aspects of your IT network including backup and disaster recovery, network infrastructure monitoring and management, and email content filtering. By partnering with some of the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by the world's largest enterprises. Managed services offered by Progent include:

• ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
  ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge tools packaged within one agent managed from a unified console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

• ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery Services
  Progent has partnered with advanced backup technology companies to create ProSight Data Protection Services (DPS), a family of management offerings that deliver backup-as-a-service (BaaS). ProSight DPS services automate and track your backup processes and enable non-disruptive backup and rapid restoration of vital files/folders, applications, images, plus virtual machines. ProSight DPS lets your business avoid data loss resulting from hardware breakdown, natural calamities, fire, cyber attacks like ransomware, user mistakes, malicious insiders, or software bugs. Managed backup services in the ProSight DPS portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these fully managed backup services are most appropriate for your network.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security companies to provide web-based management and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. For more details, visit Email Guard spam and content filtering.

• ProSight WAN Watch: Infrastructure Management
  Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and troubleshoot their networking hardware such as routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are always updated, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming network management processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, locating devices that require critical updates, or isolating performance problems. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
  ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by tracking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that any looming problems can be resolved before they have a chance to disrupt productivity. Learn more details about ProSight LAN Watch server and desktop monitoring services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
  With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hosting solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation Management
  Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data about your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save as much as 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Read more about Progent's ProSight IT Asset Management service.

• Progent Active Defense Against Ransomware: AI-based Ransomware Identification and Cleanup
  Progent's Active Defense Against Ransomware is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning technology to guard endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. Progent ASM services safeguard local and cloud resources and offers a unified platform to address the complete threat lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Read more about Progent's ransomware protection and cleanup services.

• Progent's Outsourced/Shared Call Center: Help Desk Managed Services
  Progent's Call Desk services permit your IT staff to offload Support Desk services to Progent or split activity for Help Desk services seamlessly between your internal network support group and Progent's extensive roster of certified IT service engineers and subject matter experts. Progent's Shared Service Desk offers a transparent supplement to your core network support staff. Client access to the Service Desk, provision of support services, issue escalation, trouble ticket generation and updates, performance metrics, and maintenance of the support database are cohesive regardless of whether incidents are taken care of by your core support staff, by Progent's team, or by a combination. Read more about Progent's outsourced/co-managed Help Center services.

• Progent's Patch Management: Software/Firmware Update Management Services
  Progent's support services for patch management provide organizations of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, applying, and tracking updates to your ever-evolving IT system. Besides maximizing the protection and functionality of your IT network, Progent's patch management services free up time for your in-house IT team to concentrate on line-of-business initiatives and tasks that deliver maximum business value from your information network. Find out more about Progent's patch management services.

• ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Remediation, and Protected Single Sign-on
  Progent's Duo authentication services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification on iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a secured application and give your password you are requested to confirm your identity via a unit that only you have and that is accessed using a different network channel. A wide selection of out-of-band devices can be used for this added means of ID validation including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. To find out more about Duo identity validation services, visit Cisco Duo MFA two-factor authentication services.

• ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
  ProSight Reporting is a growing suite of in-depth management reporting tools designed to work with the leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize critical issues like spotty support follow-through or endpoints with missing patches. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves network value, lowers management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to obtain an objective assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a more manageable Active Directory system. Both also come with a year of advanced remote network monitoring and management (RMM). Advantages can include easier management, better compliance with government and industry security standards, higher utilization of network resources, faster problem resolution, more dependable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your organization's ability either to counter ransomware or recover rapidly after an assault by a ransomware variant such as Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), DopplePaymer, Snatch or Nephilim. Progent will work with you personally to gather information concerning your existing security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective security and backup/recovery environment that minimizes your vulnerability to a ransomware attack and aligns with your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report.

The Progent Advantage
Progent's team of more than 100 consulting professionals includes certified experts in every aspect of information technology related to small and mid-size businesses. With this breadth of expertise, Progent can be your one-stop source for integrating a comprehensive security solution that delivers immediate business value. In addition to the endpoint protection provided by ProSight Active Security Monitoring, Progent offers other managed services and specially-priced service packages designed to help small and mid-size businesses to deploy, validate, and manage networks that feature enterprise-class information assurance and low total cost of ownership (TCO).

Besides the ProSight suite of ongoing network management services, Progent offers specially priced one-time service bundles to help organizations of any size to achieve and demonstrate compliance with regulatory and industry security standards. These value-priced services include security vulnerability assessment and stealth penetration testing. Progent also offers expert disaster recovery planning consulting and business continuity planning consulting to help ensure you can return to operations quickly in case of a catastrophic failure due to a natural disaster, fire, cyber attack, human error, equipment breakdown, or any other foreseeable disruptive event.

Progent has expertise in all the endpoints, servers and virtual machines that can be protected by ProSight Active Security Monitoring and offers services that include Windows 11 planning and migration consulting, Windows 10 integration, Linux support, Mac OS X and macOS consulting, iPhone and iPad configuration, Android integration, Windows Server 2022 integration expertise, Windows Server 2019 migration consulting, Hyper-V virtualization support, and VMware vSphere consulting. For single-click or manual rollback capability, Progent's Windows Server consultants can help you set up Windows Volume Shadow Copy Service (VSS). Progent can also provide online and onsite access to certified Cisco CCIE consultants to help you plan, protect or troubleshoot your network infrastructure. If your network incorporates cloud resources, Progent offers the guidance of Microsoft Azure consultants, Amazon AWS experts, and Google Cloud integration consultants.

Contact Progent about ProSight Active Security Monitoring Services
To find out more about how Progent can help you set up an affordable, fully managed endpoint security solution with ProSight Active Security Monitoring, call 1-800-993-9400 or visit Contact Progent.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to assist organizations to carry out the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware expert can assist businesses to identify and isolate infected devices and guard clean resources from being compromised. If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.