What Is ProSight Virtual Hosting?
ProSight Virtual Server Hosting Services ConsultingCloud computing uses the Internet to share access to IT resources and services such as processors, storage systems, and applications. Public clouds pool together massive physical resources and use virtualization technology to distribute these resources dynamically among clients. This provides very efficient resource utilization, which allows public clouds to offer customers substantial savings on infrastructure investment. Private clouds are also accessible via the Internet, with resources often deployed at colocation sites to cut infrastructure costs. However, private cloud resources are reserved for use by only one organization. This provides complete flexibility over resource allocation, eliminates configuration restrictions, and makes it easier to comply with certain security standards. As examples of flexibility, with a private cloud you can use a legacy operating system to run a legacy application or you can devote all available physical processing power to support one business-critical database.

Progent's ProSight Virtual Hosting service utilizes advanced virtualization technology, a Tier III datacenter, and the expertise of Progent's Microsoft-certified consultants to offer small and middle-size organizations an end-to-end IT outsourcing solution that improves availability, elevates security, cuts management cost and trouble, and eliminates the need to make expensive investments in network infrastructure. Thanks to Progent's ProSight Virtual Hosting service, smaller companies can have their servers and key applications hosted in a secure, non-stop datacenter on a high-performance virtual host custom configured and efficiently managed by Progent's network technology experts.

Virtualization technology allows Progent to improve the availability, security, throughput, expandability, recoverability, and portability of the customer's network while holding down hosting costs. Progent's customers keep ownership of their OS and application licenses. Progent owns the dedicated host servers and takes care of maintaining them. Under this model, Progent's clients do not have to buy expensive equipment that soon becomes out of date, and customers can immediately migrate their environment to a different hosting service or bring it in house if and when it makes sense to do so.

Learn about Progent's Tier III datacenters for ProSight Virtual Hosting services.

A Smart Outsourcing Alternative for Small and Midsize Companies
Small and midsize companies can't afford the cost or management distraction associated with creating and maintaining an on-premises network infrastructure that approaches the level of robustness and security demanded by enterprises. Businesses of any size need reliable access to and consistent performance from mission-critical applications. Without the economy of scale enjoyed by large companies, smaller business need the leverage that comes with intelligently outsourcing infrastructure and management services. Progent's ProSight Virtual Hosting service allows smaller businesses to realize the advantages of enterprise-class IT infrastructure and support services at a cost they can afford.

Hybrid Cloud Solutions
Many businesses utilize public and private clouds combined with on-premises IT resources, a networking model known as a "hybrid cloud." This common architecture may be adopted in order to comply with security requirements, overcome latency issues for performance-critical applications, implement disaster recovery or business continuity plans, accommodate custom or legacy equipment or software, etc. As an example, an organization using a cloud-based email service could be required to host certain sensitive mailboxes on premises. Progent can assist you to plan and configure a hybrid networking solution that transparently and securely integrates cloud services and on-premises infrastructure. (See Consulting for Integrating Microsoft 365 with On-premises Networks.)

How ProSight Virtual Hosting Differs from Typical Application Hosting
With ASP or SaaS hosting models, customers retain ownership of their corporate data but not the operating system or application licenses for the software maintained by the hosting provider. Since it can take considerable time and money to migrate from the ASP (Application Service Provider) or SaaS (Software as a Service) hosting service to another hosting provider or to move a hosted system to on-premises facilities, smaller organizations with modest IT management budgets can for all effectively become locked into their hosting service.

Under Progent's ProSight Virtual Hosting model, the data, OS platforms, and applications are all owned by the client. The virtualized environment can be moved easily and inexpensively to another hardware environment without requiring time-consuming and technically challenging reinstallation and re-configuration. ProSight Virtual Hosting makes you a partner of your hosting service, not a captive. An additional benefit of the virtualization technology of Progent's ProSight Virtual Hosting service is that your data can be restored promptly in the event of a natural, human or technical disaster. Since the entire environment is backed up regularly and stored in a geographically separate datacenter, the system can be hosted by any server hardware used to host the virtual environment.

Progent can also host environments with any mix of OS platforms and applications. This type of environment, with little standardization, is common for smaller businesses but is not accommodated ASP and SaaS hosting services. Public clouds are entirely virtualized but have strict standardization requirements offer minimal flexibility for configuring servers, hosting legacy applications, or supporting company-specific computing styles.

Download Progent's ProSight Virtual Hosting Service Datasheet
To view or download a datasheet describing Progent's ProSight Virtual Hosting Service, click:
Progent's ProSight Virtual Hosting Service Datasheet. (PDF - 100 KB)

Additional ProSight Managed Services Available from Progent
In addition to ProSight Virtual Hosting, Progent's ProSight suite of fully managed IT services includes other affordable outsourcing products that cover major aspects of network management including endpoint security, backup and disaster recovery, email content filtering, infrastructure health monitoring, and IT documentation management. By partnering with RMM technology leaders, Progent can offer smaller businesses the benefits of the same network management solutions used by global enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates SentinelOne's next generation behavior machine learning technology to defend physical and virtual endpoint devices against modern malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to automate the complete malware attack progression including blocking, detection, containment, cleanup, and forensics. Top features include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies incorporated within one agent managed from a single control. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also help you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery Services
    Progent has worked with advanced backup software providers to produce ProSight Data Protection Services, a selection of subscription-based offerings that deliver backup-as-a-service (BaaS). ProSight DPS products manage and monitor your backup operations and enable non-disruptive backup and rapid recovery of important files, apps, images, plus virtual machines. ProSight DPS helps your business avoid data loss caused by equipment breakdown, natural disasters, fire, malware like ransomware, user error, malicious insiders, or software glitches. Managed services available in the ProSight Data Protection Services product family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these managed backup services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of analysis for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, track, enhance and debug their connectivity appliances like routers, firewalls, and access points plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex network management processes, WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that require important software patches, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the state of vital computers that power your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT staff and your Progent engineering consultant so any potential issues can be resolved before they have a chance to impact productivity. Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight IT Asset Management: Network Documentation Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can save as much as 50% of time spent searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more about ProSight IT Asset Management service.

  • Progent Active Defense Against Ransomware: Machine Learning-based Ransomware Detection and Remediation
    Progent's Active Defense Against Ransomware is an endpoint protection service that incorporates cutting edge behavior machine learning tools to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily evade legacy signature-matching AV tools. Progent ASM services safeguard on-premises and cloud resources and provides a unified platform to address the complete threat progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ransomware protection and recovery services.

  • Outsourced/Co-managed Help Desk: Support Desk Managed Services
    Progent's Call Desk services enable your information technology staff to offload Support Desk services to Progent or divide activity for support services seamlessly between your in-house network support group and Progent's nationwide pool of IT service engineers and subject matter experts (SMEs). Progent's Shared Help Desk Service offers a transparent supplement to your core IT support team. End user access to the Help Desk, provision of support services, problem escalation, ticket generation and tracking, performance measurement, and maintenance of the support database are cohesive whether incidents are taken care of by your internal IT support resources, by Progent, or both. Read more about Progent's outsourced/shared Call Center services.

  • Patch Management: Patch Management Services
    Progent's managed services for software and firmware patch management offer businesses of any size a versatile and cost-effective solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT network. Besides optimizing the protection and functionality of your IT network, Progent's software/firmware update management services free up time for your IT team to focus on line-of-business projects and tasks that deliver maximum business value from your information network. Find out more about Progent's patch management services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you sign into a protected application and give your password you are requested to verify your identity on a unit that only you possess and that uses a separate network channel. A wide selection of devices can be utilized as this added means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may designate several verification devices. For more information about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding family of in-depth reporting tools created to work with the industry's leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize key issues such as inconsistent support follow-up or endpoints with missing patches. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting improves productivity, lowers management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring applications.
Download Progent's 10 Benefits of Managed IT Services White Paper
To view a white paper explaining why managed services are quickly replacing the traditional break/fix model of network support for small and mid-size organizations, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Powered by some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the deployment of your core network assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) environment. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier management, better compliance with information security standards, higher utilization of network resources, faster problem resolution, more dependable backup and recovery, and increased uptime. Learn more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your organization's ability to block ransomware or recover rapidly after an assault by a ransomware strain such as Ryuk, Maze, Sodinokibi, Netwalker, DopplePaymer, LockBit or Egregor. Progent will consult with you personally to collect information about your current cybersecurity posture and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective security and backup/recovery environment that minimizes your exposure to ransomware and meets your company's needs. For additional information, see The ProSight Ransomware Preparedness Report Service.

Additional Value-priced Service Packages Available from Progent
Specially priced service bundles available from Progent to help you achieve and prove compliance with regulatory and industry security standards include security vulnerability assessment and stealth penetration testing. Progent also offers expert disaster recovery planning consulting and business continuity planning consulting to help ensure you can return to operations quickly in case of a catastrophic failure due to a natural disaster, fire, cyber attack, human error, equipment breakdown, or any other foreseeable disruptive event.

Contact Progent to Get Started with ProSight Virtual Hosting Service
To learn more about Progent's ProSight Virtual Hosting service and to find out how Progent can help you save money by outsourcing your IT management, call 1-800-993-9400 or visit Contact Progent.



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