Desktop Consulting and Support Expertise
Remote PC Desktop, Laptop, and Wireless Handheld Integration
It is becoming increasingly common for traditional desktop applications to be run far from the office that has all the desks. Off-site workers with desktop PCs and laptops now expect the same user experience that they would have if they were physically at the office. Mobile workers with smart phones are becoming dependent on the ability to run email or web-based applications on their handheld devices. To stay productive, off-site workers require secure, dependable, and fast access to corporate applications and data regardless of the computing device they are using. Progent's remote access and wireless synchronization specialists can help you design and configure connectivity solutions for remote desktops, notebooks, and smart phones so they integrate tightly with your business network, allowing you to optimize the productivity of your off-site workforce.
Cisco VPN Solutions for Remote Desktops and Laptops
A Virtual Private Network (VPN) is a special tunnel through a standard Internet connection that provides highly secure and seamless access between your office network and a remote computer or network. VPN offers an off-site user a computing experience that is virtually identical to working at a desktop in the main office. Progent can help you select, configure, and manage VPN solutions from Cisco, the leading provider of VPN technology, that meet your operational needs and budgetary limits. Progent's Cisco certified VPN consultants can help you integrate any of Cisco's connectivity options, endpoints, and platforms.
Cisco provides a variety of hardware and software products for creating VPN solutions to connect remote desktops securely to your corporate network. Cisco head-end hardware products to support VPN connections include VPN concentrators, IOS routers, Adaptive Security Appliances, and PIX firewalls. Cisco's VPN Client software allows remote desktops to communicate with these hardware devices using IPsec VPN tunneling, and Cisco's Easy VPN Server software allows you to preconfigure a client's access policies so that connecting new remote desktops is almost instantaneous.
Smart phone Integration and Synchronization
Progent can help you integrate and manage the latest smart phones including BlackBerry devices, Apple iPhones, PDAs powered by Windows Mobile, and handsets based on Google's Android platform. Progent can help you set up a secure and robust network infrastructure to give authorized smart phone users easy access to email and other critical applications, and Progent can provide troubleshooting support for synchronization problems and wireless activation issues. Progent can also help you centralize and simplify the management of smart phones to reduce the workload of your IT staff.
Apple iOS, Google Android, and Windows Smart Phones and Tablets
The universal adoption of network-attachable smart phones has brought about the BYOD (Bring Your Own Device) revolution that has forced businesses to change their model for networking computing. In many cases IT services staffs lack the bandwidth to keep up with the demands of mobile users for integration services and troubleshooting. Support teams that were accustomed to manage clients with a desktop and possibly a laptop now have to deal with the complexity of managing Apple iOS, Google Android, Windows, and BlackBerry smart phones and tablets. Even if head count has remained stable, the effort required to support a single client has increased significantly. Problems with smart phone activation and deactivation, device reassignment, desktop synchronization, and policy-compliant security have become commonplace and distract IT managers from carrying out other tasks required to keep the information network productive.
Progent's smart phone integration experts offer cost-effective remote troubleshooting and consulting services including iPhone and iPad integration and Google Android smartphone support to help businesses get control over smart phone support and management. Progent can help you resolve individual issues as they occur or design a comprehensive strategy for maintaining a mobile workforce and enforcing the same access and security policies that apply to remote desktop and laptop users. Progent's Microsoft Exchange consultants can help you configure legacy versions of Exchangeto support smart phones efficiently, or provide Microsoft Exchange 2019 migration expertise or Exchange Online migration support so you can benefit from advanced support for smart phone integration. Progent's certified security engineers can assist you with a variety of security and compliance issues such as user authentication, encrypted data communications, rights management, and VPN tunneling.
Blackberry from Research In Motion
BlackBerry mobile smart phones from Research in Motion are one of today's most successful solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other vital business information. As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for businesses of any size, effective integration and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small organizations often resort to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-qualified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry products productively into their IT network.
Progent's consultants can help your business with Microsoft SQL Server integration and Microsoft Exchange Server setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined administration tools to help you track and administer BlackBerry smart phones across your company, recommend security policies that are right for your company, customize mobile applications, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.
Contact Progent for Integration Help for Remote Desktops, Laptops, and Smart phones
To find out how Progent can help you with remote desktop and smart phone connectivity, call
An index of content::
Professionals Azure and SCDPM integration
Microsoft Entra ID Specialists
Progent can help you to plan and implement a smooth move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both on-premises and Azure assets.
Support and Help Catalyst 6500 Switch
IT Services Catalyst 4500 Switch
With Cisco Catalyst switches for small and mid-size businesses, Cisco enables organizations to realize the full advantages of bringing intelligence to their networks. Cisco's switch product line makes it possible to enable features that make your IT network sufficiently available to accommodate real-time needs, scalable to support growth, secure enough to guard confidential information, and designed for prioritizing and controlling traffic flows to streamline network operations. Progent's CCIE certified consultants can help you pick out and deploy Cisco Catalyst switches that make sense for your business. Also, Progent's CISA certified security specialists can help you create a comprehensive security plan and set up Catalyst switches so they help enforce your security policies. Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Specialists Cybersecurity Review
24-Hour Security Audit Specialist
Progent's certified security and compliance experts can conduct security tests of company-wide security to validate your organization's cybersecurity profile adherence to key international security standards. Progent can provide ongoing managed services for security monitoring, on-demand network-wide security reviews, and targeted cybersecurity evaluations for specific areas of cybersecurity like endpoints or cloud applications. Progent's qualified security engineers can also run comprehensive security tests to validate your organization's compliance with key industry security standards such as HIPAA, PCI, and ISO.
Access to External Support Databases Small Office Network Consulting Services
Network Support Group Microsoft Consulting Best Practices
Progent's team of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry experience, in the trenches of network service, performing a broad variety of IT tasks for an extensive mix of customers. Each Progent support professional shares a refined set of personal best practices which are combined into shared best practices training that Progent teaches its consulting personnel. This ensures that you get not only world-class IT help, but also a support engineer with field-tested approaches for applying computer knowledge to repair real-world network problems efficiently.
Help Center MCP
GIAC Certified Incident Handler (GCIH) Professional
Progent provides clients the services of engineers who have been awarded some of the IT industry's most prized credentials. Progent believes that customers deserve to be sure that their IT support providers have accredited testing as well as extensive practical field experience so that Progent's customers can engage Progent's support with confidence. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts confers priority for significantly superior vendor help than is offered to uncertified consultants, enabling Progent to offer customers a better class of computer support. In addition, major certifications such as CISM or CISSP for network security can aid corporate clients to demonstrate compliance with regulatory demands by using the assistance of recognized industry experts.
SCCM 2007 Onsite Technical Support
SCCM 2007 Mobile Device Management Technology Consulting
Progent can assist your organization to support Microsoft System Center 2007 Configuration Manager to streamline administration, enhance security and compliance, and increase worker output by making sure that operating systems and applications are always up to date, managing product licenses, and reporting resource usage profiles so you can make smart purchasing decisions. When your organization is set to upgrade your SCCM 2007 change management ecosystem, Progent can help you to prepare for and carry out an efficient migration to System Center 2012 Configuration Manager.
Consultants ransomware business recovery
Technology Professional ransomware removal and recovery
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
After Hours Microsoft Desktop Computer Outsourcing
Microsoft Expert PC Desktop Consulting Team
Progent can provide a variety of economical remote and on-premises consulting services to help your business to configure, manage, and debug desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Microsoft SQL Server 2008 Support
Microsoft Expert MS SQL Server 2008 Network Consultant
Microsoft SQL Server 2008 delivers powerful, familiar tools to IT professionals and information workers, reducing the difficulty of creating, integrating, managing, and accessing company data and database programs in environments ranging from mobile devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2008 require a network consulting firm with hands-on experience and wide knowledge in designing and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Intrusion Protection Systems Security Services
Firewall Security Protection
Progent offers businesses of any size expert support for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to design a comprehensive security plan and select the right technologies from multiple vendors to support your security objectives while staying within your budget limits.
Meraki WiFi 6E AP Migration Integration Services
IT Consultant Meraki 802.11ax Access Point Upgrade
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco devices for streamlined management.
Online Support Live Communications Server
Microsoft LCS Server Instant Messaging Specialists
Microsoft Communications Server delivers Instant Messaging and Real Presence as part of an extensible, enterprise-grade package offering advanced protection, transparent integration with popular Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Communications Server allows cost savings and improved business efficiencies, increased individual productivity, and stronger IP protection. MS Communications Server has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts offer remote and on-premises configuration support and mediation help for your Office Communications Server environment and can help you to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and execute an efficient upgrade that will add significant strategic value to your information network
Professionals Infor SyteLine CloudSuite Shop Floor Control
SyteLine Professional
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing and distribution organizations to simplify complicated supply chains and streamline critical business processes in order to bring products to market quickly and meet customer schedules dependably. Progent offers the expertise of an ERP consultant with over 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that can range from as-needed advice to solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, CPQ, web site integration, debugging, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.
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