Progent's consultants can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and email help, security services, and custom education. Progent can assist clients to upgrade to macOS from OS X or earlier versions of OS X and Progent can offer expertise with Apple Mac application software. Progent can also assist you with Apple iPhone support and iPad synchronization, or moving to iCloud. For business networks built exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, integrating and supporting a network environment that is reliable, safe, fast and able to achieve your company's objectives.
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated email/telephony solutions for companies. Progent offers affordable Microsoft Exchange Server consulting services to enhance email security and virus protection, provide high availability email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Microsoft Certified engineers can provide expert support for major implementations of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-site Exchange Server installations or upgrades and can provide local technicians to help enterprises with installations of Exchange Server in the or any region served by Progent's consultants.
Progent's Cisco-certified wireless networking experts offer remote and on-premises consulting and troubleshooting services to help you to design, install, administer, tune, and repair wireless deployments that incorporate Cisco's Meraki access points. Progent's consultants can also assist you to plan and implement hybrid networks that combine on-premises and cloud-based services and that deliver easy access, enhanced security and compliance, unified management, and dependable operation for all your mobile and desktop devices.
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and can create or modernize .NET apps quickly and affordably.
Progent offers affordable remote support to help businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
NetDocuments (NetDocs) is a cloud-based document management system built for law practices. Progent can provide online access to NetDocuments experts to help your law firm to plan, deploy, administer, tune, or troubleshoot a document management system environment based on NetDocs.
Before Progent's Microsoft Operations Manager solution, network problems were approached reactively, once users were impacted by them. With the help of proactive, automated warnings and trend analyses created by MOM, Progent can now anticipate server problems before they becomes serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before customers are aware that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class reliability, safety and performance.
Progent's Symantec consultants can help you support discontinued Symantec firewall and VPN appliances including the Raptor and Symantec VelociRaptor family or show you how to upgrade to newer firewall solutions. Progent can also enable you to create and implement a comprehensive security strategy that can incorporate firewall/VPN devices and software, outsourced security and virus defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your one-stop resource for on-going technical support, maintenance, education, and security consulting.
Forefront TMG 2010 builds on the proven security technologies of Microsoft ISA Server and provides a easily managed web gateway that delivers a one-server solution for a variety of security functions such as an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, allows custom reporting powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to cut costs and improve availability. Progent's Microsoft engineers can assist your company to plan and execute pilot and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Mid-sized companies can get all the benefits of Operations Manager and have quick access to Progent's Microsoft and Cisco Premier Certified IT support experts. With Progent's economically priced network support packages, mid-size businesses can choose a simple co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, automated alerts, comprehensive reporting, Help Desk support, and online service. For businesses with mission-critical applications who need high availability networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to offer medium-size company networks enterprise-class availability, protection and productivity.
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent has a team of IT experts based in the vicinity of Tampa, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and senior DRBC preparedness consultants. Progent can also assist your business to plan and execute a migration to the Flexential facility by providing services such as designing system configuration, recommending hardware, system configuration and testing, troubleshooting, setting up remote network management, and educating your IT support team.
Progent can provide you with application developers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system programs to meet your particular business requirements. Progent's Microsoft-certified consultants provide expertise in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce consulting services for safe, corporate-wide information sharing as well as integration with CRM programs.
Network monitoring commonly consists of observing a network's resource utilization in order to identify throughput backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux and can be used to observe multi-OS networks where UNIX and Windows operate together. Progent's system support engineers can help you take advantage of both these tools to tune and troubleshoot your network. Progent's Linux consulting services offer small businesses and developers assistance with managing and servicing UNIX/Linux and Solaris systems that coexist with Windows-based products.
Progent can help your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older change management platform or help you to modify your existing SCCM 2012 ecosystem to support your changing IT needs. Also, Progent can help you to create a software foundation that fully supports SCCM 2012 by providing expertise with associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.
If you are a network engineer with system support experience, joining Progent and assisting our customers will enhance your abilities via collaboration with our staff of motivated, world-class consultants. Progent's focus on offering network consulting and technical help to small companies will give you the chance to consult closely with business leaders and add tangibly to the success of exciting companies. Also, Our virtual office environment offers the most advanced tools for remote service and wireless access to help you to come up with speedy solutions when you troubleshoot business-critical issues.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized control of modern cybersecurity capabilities like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network environments that include branch offices, data centers, private clouds and public clouds.
Progent's non-stop inter-site connectivity and fault tolerant network infrastructure engineers can help small companies create fault tolerant Interoffice connectivity via redundant system architectures with automatic failover. Progent's CCIE engineers can plan and implement fault tolerant Inter-office connections supported by zero-downtime EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide affordable non-stop interoffice connectivity.
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver remote or on-premises support for NetApp's entire line of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN storage environments efficiently following best practices.
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, optimizing and fixing Microsoft SCOM environments and offer organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite troubleshooting to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Stealth penetration testing is an important part of any comprehensive network security strategy. Progent's security professionals can perform thorough intrusion checks without the awareness of your company's in-house network support resources. Stealth penetration testing shows whether current security monitoring tools such as intrusion incident alerts and event history analysis are correctly set up and actively observed. Progent can provide continuous autonomous penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, skipped patches, and dangerous product defaults can be combined by hackers into the multi-front attacks common to modern versions of ransomware.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or on-premises services to help you to design, install, manage and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.
Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2022 that features high availability and that is based on an on-premises deployment model or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Progent's Microsoft certified experts provide small and mid-size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver critical software rapidly and reliably to appropriate workers, reduce product expense and stay compliant by determining patterns of usage, improve Windows protection by improving your awareness of vulnerability and by delivering critical updates, manage your external workforce through industry standards independent of connection or geography, and lower operational costs by fully exploiting the management capabilities incorporated into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch administration, and asset tracking management including program and appliance inventory.
Progent offers nationwide remote help and troubleshooting services for businesses who run Sun Solaris networks or whose IT systems include a combination of Sun Solaris and Microsoft technology. Remote IT help provides optimum return for your IT dollar by extending client productivity and shortening the hours billed for network repair services. Advanced remote access technology and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without squandering time and money by traveling to your site. In most of cases your IT problems can be remediated by telephone or through a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISM and CISSP premier security professionals to assist you with the most difficult system problems.
Progent's Microsoft-expert engineers can help you to update your desktops from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of migrating to 64-bit PC desktop computing, design an affordable migration process that minimizes operational interruptions, and deliver economical, professional remote support to aid you to install 64-bit desktop operating systems and application software on your existing hardware.
Progent's qualified security and compliance experts can provide security tests of company-wide security to validate your organization's cybersecurity profile compliance with key international cybersecurity standards. Progent offers ongoing managed services for security monitoring, on-demand company-wide security audits, and focused security assessments for critical areas of cybersecurity like Active Directory or cloud applications. Progent's certified security experts can also conduct extensive security assessments to determine your company's compliance with recognized international security standards including FISMA, NIST, and ISO 17799.
Progent's managed services for software/firmware update management provide organizations of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoints scanners, infrastructure appliances such as routers and wireless access points, and IoT devices such as sensors and health monitors.
Microsoft Windows Server Update Services enables information technology administrators to install and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can fully and easily manage the distribution of patches that are published via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial configuration of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, setting up user's computers, establishing the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your system environment.
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture positive client interactions. Integrated Sales and Customer Service components enable employees to share information to help promote selling success and deliver steady, efficient customer service. Progent can configure the optimal server and communications environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can help you integrate Microsoft CRM with your marketing or customer support data.
Progent's staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on professional background, in the trenches of IT support, executing a broad variety of IT projects for a large array of customers. Every Progent support professional shares a proven collection of individual best practices which are combined into company-wide best practices training that Progent instills in its support personnel. This ensures that you get not just world-class IT capability, but also a support engineer with proven methods for applying computer knowledge to repair actual network problems rapidly.
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting. Progent maintains a group of network consultants located in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior disaster recover preparedness experts. Progent can also assist you to plan and execute a move to the Flexential data center by providing services such as designing solution configuration, recommending hardware, system configuration and testing, troubleshooting, streamling remote management, and educating your network staff.
Progent provide organizations of any size world-class IT remote or onsite consulting for networks based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also can provide security expertise for companies ranging from the small office to the global enterprise.
If you are an information technology consultant with system support expertise, teaming with Progent and helping Progent's clients will enhance your abilities through interaction with Progent's team of motivated, world-class consultants. Progent's concentration on offering IT consulting and computer support to small and midsize businesses will give you the chance to consult closely with decision makers and add tangibly to the growth of exciting companies. Also, Our virtual office environment offers state-of-the-art technology for remote support and wireless access to allow you to deliver fast fixes when you troubleshoot mission-critical problems.
Small to middle size companies can now enjoy all the advantages of Operations Manager and also have quick access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's economically priced IT service programs, small organizations can select a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to provide small company networks world-class reliability, security, and performance.
SQL Server 2008 offers powerful, standardized tools to IT experts and network users, lessening the complexity of creating, integrating, managing, and accessing enterprise information and analytical applications in environments ranging from mobile devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Microsoft-certified database application consultants can provide small and midsize businesses remote DBA and programming services for popular RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting support offered by Progent include installation and integration, database architecture and programming, management services, replication solutions, storage management, performance tuning, migration, security and compliance, backup and recovery options, troubleshooting, and webinar training.
Progent can help you design, configure, manage, and repair an efficient Wireless network architecture, select sensible hardware and software, and configure wireless access points, wireless bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a thorough wireless network security plan that is well aligned with the security plan for your entire business network.
Barracuda's affordable CloudGen Firewall appliances combine web filtering, safe remote access, SSL VPN, secure SD-WAN, and modern Zero-Trust protection along with centralized management across your entire enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent has the depth of expertise to serve as your go-to resource for network help, administration, education, and cybersecurity expertise.
Progent can help your business in all facets of your migration to Exchange 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as half of the time thrown away looking for vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it.
Progent can assist your business in all facets of your migration to Exchange Server 2016 including designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing for high-availability client access services; planning, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response.
Progent's Sun Solaris platform consulting services provide small and mid-size companies and software developers assistance with administering and maintaining Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience offers you a convenient single consulting firm to help you build and maintain a protected and reliable mixed-platform network and communications environment that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's ProSight Active Security Monitoring (ASM) utilizes next generation behavior machine learning tools from SentinelOne to defend endpoints and physical and virtual servers against familiar as well as new ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent offers cost-effective online support to help businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.