Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products including Cisco Content Engine. fault tolerant load balancing providers for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.
Dynamics GP/Great Plains software includes analytics and reporting capabilities that allow you to monitor all business processes, sales and expenses, and market trends with integrated drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can enable you to create reports that allow you to analyze your business more completely, turning uncooked data into useful management information. Progent is able to enhance your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to deliver custom line-of-business software development and eCommerce solutions that work transparently with Dynamics GP/Great Plains.
Microsoft SQL Server 2005 offers indispensable, familiar tools to computer experts as well as to information workers, reducing the difficulty of designing, deploying, administering, and accessing company data and database applications on platforms ranging from mobile devices to corporate information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and wide knowledge in designing and building information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent offers cost-effective online assistance to help your business to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past occasional technical bottlenecks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or maintain a highly available, secure and scalable infrastructure that aligns with your computing model. Progent also offers remote and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the strategic value of your IT network.
Progent can provide fast remote support from Cisco CCIE networking experts. Progent's CCIE experts can link to your network via advanced remote diagnostic tools to deliver fast and economical troubleshooting and remediation of critical network infrastructure issues.
Progent's managed services for software/firmware update management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, peripherals {like printers and scanners, infrastructure appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices like alarms and health monitors.
Progent's certified SQL Server developers and database administrators can provide online consulting to help businesses of any size to create, manage, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts offer support for any facet of the application life cycle in environments that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Progent's Cisco CCIE network infrastructure consultants can help your business to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
Progent's Microsoft-certified failover clustering experts can assist you to assess the benefits of utilizing Windows Server 2012 clustering technology to create a powerful high-availability/disaster recovery strategy, assist you to design and install a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual machines, and show you how to centralize the management of failover clusters.
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist your company to plan a XenDesktop environment that maximizes the business impact of your IT system; configure XenDesktop technology with your servers, end-user computers, and peripherals; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver advanced online technical support. Progent can also instruct your IT staff to adhere to best practices to manage your XenDesktop solution efficiently.
Progent offers businesses of any size professional support for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security vendors including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can help you design a comprehensive security strategy and select appropriate products from multiple suppliers to support your security objectives while sticking within your spending limits.
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features plus a revamped structure. These enhancements favorably impact key areas such as manageability, high availability (HA), security, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Exchange Server 2013, design an efficient validation and deployment strategy, and train your IT staff to maintain your Exchange 2013 solution. Progent also offers ongoing online support and management for Microsoft Exchange 2013.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and implement a cost-effective migration of your databases and applications to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or on-premises support ranging from as-needed architecture assessment or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.
Progent can assist your business in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and log files; configuring HLB for fault-tolerant CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Juniper-certified network engineer can assist you to design and implement Juniper Firewall/VPN technology, optimize and support your infrastructure, and upgrade efficiently from discontinued equipment to the latest releases. Progent's Junos OS engineers can provide expertise with Juniper's flagship network control software to help you to simplify the administration and improve the protection of your Juniper VPN devices and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software productss and can help you manage environments that incorporate a combination of Juniper's OS platforms.
Progent's CISSP-premier cybersecurity consultants can assist businesses of any size with any facet of IT security. Progent can help create efficient security solutions that guard a small office against modern malware attacks or Progent can plan, configure, and monitor an end-to-end security environment for hybrid enterprise networks that support local, online, and mobile users sharing IT resources spread over multiple physical datacenters and public and private clouds.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to design specialized line-of-business applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you design reports that allow you to track your business more thoroughly, transforming raw data into useful understanding of your company and customers.
Cisco's Catalyst line of wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and control of wireless access points, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing wireless availability with fast auto-failover, and strengthening security by identifying cyber threats and filtering traffic content based on user type and location. Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth migration to Cisco's latest wireless controller technology.
Progent can assist small and medium-size organizations to deploy collaboration software to permit their at-home employees to engage in productive interaction with fellow workers and other stakeholders.
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern security ecosystem that spans your on-premises and cloud-based assets and guards any user anywhere with any device.
Progent's Technical Response Center (TRC) offers national extended hours remote support for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer after-hours phone support and online secure computer connection to troubleshoot and resolve technical problems quickly and economically. The scope of technical experience available from Progent's team of nationwide service engineers makes it possible to escalate even the toughest problems to qualified experts as required. For critical issues, the TRC endeavors to answer your call for support in less than one hour.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises expertise, application development, and debugging services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist you design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a seamless intranet system.
Progent's private cloud hosting enables small and midsize businesses to run key applications like SQL and Exchange Server from a secure Tier III data center facility on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup replication and restore. You can take advantage of Progent's private cloud hosting service to avoid major capital costs for the acquisition, upkeep, and operation of computer hardware and data center facilities while benefiting the highest levels of system reliability and security.
Progent's Microsoft-certified consultants can provide low-cost online and onsite support to implement your migration to Exchange Server 2010, generate comprehensive documentation of your new messaging system, train your IT staff and end users to get them ramped up quickly on Exchange 2010, and provide continuing management services and technical help. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
MS Office Communications Server provides IM and presence as part of a scalable, world-class solution offering advanced security, transparent compatibility with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your organization can benefit from lower costs and improved business efficiencies, enhanced worker productivity, and stronger intellectual property security with this simple-to-manage, highly available IM platform. Successful implementations of Microsoft Office Communications Server require extensive planning and consideration prior to installation. Progent's Microsoft-certified professionals can provide the expertise needed to deliver all the advantages of Microsoft Office Communications Server across your entire organization.
Progent offers economical remote support for all releases of Office Access including Access desktop and Access Web App and can provide advanced assistance for Access application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored online training for Access application programming and database management.
Progent's Meraki wireless access point experts offer remote and on-premises support to assist organizations of all sizes to plan, deploy, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and support Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology including switches, ASR routers and ASA firewalls to create a seamless network infrastructure that delivers identical access, responsiveness, security, ease of management and uptime for wired and Wi-Fi users irrespective of their mobility or device.
Cisco Unified Communications Manager (CUCM), formerly known as CallManager, is the center of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified CM Express (CME) provide a location-independent IP-PBX by integrating with unified messaging applications such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's CCIE-certified consultants can deliver effective and affordable online and on-premises support to assist organizations of all sizes to build and administer Unified CM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum productivity. Progent can assist with any aspect of Unified Communications Manager setup and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for survivability, capacity planning, and integration with Exchange Server and Skype for Business.
Windows 8.1 is engineered to power devices ranging from smartphones and slates to engineering workstations. A wealth of innovative features, such as its touchscreen interface and signature tile user interface, offer a wide range of advantages for companies who know how to exploit them. Progent's Microsoft-certified consultants can help bring your organization up to speed with Microsoft Windows 8.1 and show you how to gain maximum business advantage from the product's various technical enhancements.
Progent offers technical services for medium size companies who have 100 to 250 network users. The medium size business or office has typically been an overlooked segment of the market for network consulting services. The overhead and service delivery models of major third-party support firms make them excessively expensive for the typical mid-size business or small medium business (SMB), which usually relies on a modest information technology budget with which to support an information system whose advanced technology and sophistication are often similar to the networks of far larger companies. Progent's support delivery model, which takes great advantage of remote service, virtual network infrastructure and proactive server monitoring, significantly reduces the IT support expenses of a small-medium business while offering the small organization with enterprise-level service from certified, IT experts knowledgeable in a wide range of small business network solutions. If your medium size company or small business is looking for the quality of network support appropriate for a mid-size organization without paying big-company prices, you need Progent.
Our Experts Group offers consulting in key technologies such as Macintosh networking and applications; Support for Linux-powered, UNIX-based, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and vertical application support; Chief Information Officer, business analyst, and project management services; Special applications development and deployment; Web, eCommerce, EDI, and client portal development and deployment; DBM management and performance help; Business intelligence consulting; and Telecommunications systems consulting.
Progent can assist your organization in any phase of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; setting up HLB; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.
If your company network mixes Sun Solaris platforms with MS Windows, Progent can assist you to incorporate your IT resources into a cohesive network that allows all your operating systems to coexist for easy administration, transparent dataflow, high dependability, enhanced throughput, and strong security. Progent's Solaris and MS Windows coexistence support offerings feature IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical support and repair, in-person technical support, and Help Desk Call Center services.
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that indicates mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates undergo a comprehensive examination administered by the ISACA international professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit professional trained to help companies in the areas of IS audit process, information technology enforcement, systems and architecture ROI, IT support, safeguarding of information resources, and disaster recovery planning.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who earn the highest client satisfaction and enjoy the tightest operational relationship with Microsoft. The knowledge, skills, and commitment required to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your company more complete solutions for your information system.
Progent's certified Microsoft Windows 2000 consultants can help you optimize the capability of your current Windows 2000 Servers and can streamline system administration, provide technical support and troubleshooting, and strengthen security. Progent can also help you create, justify, and execute a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in designing pilot installations to reduce the technical risk associated with moving to Windows 2003 Server by uncovering potential hardware and application compatibility problems.
Progent's Support for IT Service Providers lets you take advantage of Progent's consulting engineers while retaining your own service brand as a seamless arm of your network services team.
Progent's Citrix-certified experts can help your business to plan, implement, manage, and support a virtualized Windows application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support experts can help you to administer and maintain a remote datacenter that offers high availability, enhanced security, and rapid disaster recovery.
Progent's Power BI experts can help your business to design, install, manage, update or troubleshoot your Power BI environment. Progent's database experts can assist you to prep your target data for Power BI reports and dashboards. Progent can assist you implement and manage an onsite, cloud, or hybrid architecture to run Power BI.
Citrix has developed a powerful family of products that provide advanced manageability, expandability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can assist you to evaluate the business advantages of Citrix virtualization products and show you how to plan, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.
In addition to offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, migration support, and one-on-one or group webinar training classes customized to meet your particular needs. Progent's consultants also can help you build and support a secure, robust server and communications foundation to run your ERP, MRP and accounting solutions.
Progent can assist your organization to utilize Cisco's infrastructure products to create a robust basis for your onsite, private cloud, or hybrid data center and improve operations in vital areas such as hardware consolidation, security and compliance, versatility, uptime, and recoverability.
Progent practices information transfer from Progent's support experts to customers. By teaching customers to handle problems that are within their scope, Progent can focus on providing hard-to-find services where Progent has little competition. Small companies who work with trusted freelance service providers or who maintain internal support personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more reliable, protected, and productive.
For assistance writing, improving, or repairing applications for Windows, any version of Linux, or the Web, Progent's team of programmers, relational database architects, and software project managers can make sure you get the project completed on time and within your budget. Progent's seasoned software programmers offer cost-effective and efficient remote help for projects as small as writing VBA scripts for Office Excel or as challenging as rolling out line-of-business RDBMS applications based on Microsoft SQL Server or Oracle.
Progent can help you to design and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid architectures that seamlessly combine physical IT assets as well as one or more public clouds. To help you to integrate public cloud services with networks, Progent offers a range of cloud integration services such as Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Progent is among the most qualified IT support firms for designing email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses receive all the advantages of Exchange 2000 for typical scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 Server management.
Progent's Technical Response Center offers nationwide extended hours remote support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts provide after-hours phone support and remote secure network access to isolate and resolve technical problems quickly and affordably. The breadth of IT experience available from Progent's team of country-wide support professionals allows Progent to escalate even the most difficult network issues to competent experts as required. For urgent problems, the TRC tries to answer your call for support within one hour.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite services to assist you to design, deploy, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software.
Progent's Microsoft-certified engineers can assist you to streamline desktop PC change and update deployment by providing expertise with management tools that include Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).