Progent can assist you to plan and carry out a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both on-premises and cloud assets.
Progent's Microsoft consultants can assist you to evaluate the benefits of Lync Server for your environment and can help you to plan and carry out a deployment of Lync Server 2010 that consolidates the management of Instant Messaging and Presence and increases the output of your in-house employees, at-home workers, and smartphone users. Progent can also assist you to perform an efficient upgrade to Microsoft Lync Server from Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server with Microsoft Exchange, SharePoint, and SQL Server, show you how to run Microsoft Lync Server 2010 to improve the team-computing functions of Microsoft Office programs, and provide training and ongoing support for Lync Server 2010 and other Microsoft technologies.
Progent's wireless professionals can help small companies plan, choose, test, deploy and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of protection that equals or excels wireline interfaces. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to select and deploy the wireless link technology that match your business needs.
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses a low-cost end-to-end service for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical data, apps and VMs that have become unavailable or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-premises device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data.
Progent offers support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.
Progent's Cisco Jabber consultants offer remote or onsite expertise to assist organizations of any size to plan, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for all the technologies that go into creating a cohesive Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.
Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the functionality of your current Windows 2K Servers and can streamline network management, provide technical support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and implement a strategy to upgrade from Windows Server 2000 to Windows Server 2003. Progent is experienced in designing test programs to reduce the obstacles involved with moving to Windows 2003 Server by uncovering possible hardware and software compatibility problems.
SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid creation of cutting-edge enterprise-class programs that can provide your business a critical competitive edge. SQL Server features built-in support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Progent's certified Microsoft Office Word and Microsoft 365 Word experts can provide a broad range of affordable online consulting services to assist your organization to manage your legacy Microsoft Office Word environment or help you to move to a newer version of Office Word. Services available from Progent's Word experts include VBA software development, isolating and fixing compatibility issues between various versions of Word, integrating Office Word with other Microsoft Office applications like Office Excel and Outlook or with third-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security and compliance consulting, smart phone synchronization, and online training classes customized for individuals or groups.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, optimizing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to remediate serious problems uncovered by Microsoft SCOM 2012.
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Progent's Microsoft-certified consultants can assist you to update your workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit PC desktop processing, design an affordable upgrade process that reduces operational interruptions, and deliver inexpensive, professional remote support to assist your organization to configure 64-bit desktop operating systems and applications on your current computers.
Progent is committed to information transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their comfort zone, Progent can focus on offering high-value services where Progent faces few competitors. Small companies who work with trusted freelance consultants or who maintain internal support personnel benefit when Progent transfers information about critical technology and proven processes to make their networks more reliable, protected, and productive.
Progent offers customers access to engineers who have earned some of the IT industry's most prestigious certifications. Progent believes that customers have the right to be sure that their computer support providers have formal testing as well as broad practical field experience so that Progent's customers can use Progent's support with trust. In many cases, vendor credentials such as the CCIE brings priority for significantly better vendor support than is offered to non-certified service providers, allowing Progent to deliver clients a higher level of IT service. In addition, major certifications such as CISM or CISSP for network security can aid enterprise customers to demonstrate compliance with regulatory requirements by using the services of accredited industry experts.
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management solution following leading practices promoted by CRISC and geared to match your company's risk appetite, business goals, and IT budget.
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 AP experts can provide economical online and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and can build or update .NET applications quickly and at low cost.
Progent's Microsoft-certified engineers can assist you to streamline desktop PC update and patch deployment by delivering expertise with administration solutions that include Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's servers in a solution that delivers the maximum degree of dependability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting options are built upon proven virtualization techniques that allow small and midsize companies with multi- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between sites that are as far as 300km apart from each other. Progent's team of veteran network consultants can help you to design, deploy, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your functional needs and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by delivering guidance with procedures such as assigning disk pools and shelf IDs, arranging plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your DR system to prove compliance with industry standards and government requirements.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's remote connectivity and wireless synchronization experts can help your business to plan and configure secure access solutions for off-site desktop PCs, laptops, and smartphones so they work tightly with your IT network, allowing your business to improve the efficiency of your off-site workforce.
Progent's Microsoft consultants provide small and mid-size companies world-class consulting support for Microsoft Systems Management Server and Configuration Manager, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager 2007 is Microsoft's new title for the update management solution formerly known as SMS Server. System Center Configuration Manager provides a range of new features to SMS Server such as comprehensive automation, built-in Vista Windows Server 2008 support, NAP security support, and device driver management. Progent's certified consulting professionals can show you how to use SMS or Configuration Manager effectively for streamlined OS and application software deployment, security patch administration, software metering, and licensing compliance. Progent's consultants can also help you to move efficiently from Microsoft Systems Management Server 2003 to Configuration Manager 2007.
Microsoft SQL Server 2014 includes significant improvements in key areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently with all types of applications including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services including system design, configuration, administration, troubleshooting, and software development services to help organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Progent's Microsoft-certified Windows Server 2022 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2022 that features high availability and that uses an on-premises network architecture or a hybrid model that combines cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike many independent consultants or local service organizations who provide scant documentation or details of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service reports sent by each staff member to every customer. The practice of documenting and organizing support records allows more effective support and avoids a variety of typical problems such as when a service client is virtually held captive to a consultant who won't let go of the keys to the kingdom.
For advanced project management support, Progent offers the services of senior information technology experts with years of background in technology management, application development, and process design for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help enterprise clients follow leading practices to ensure that major projects are completed on time and within budget.
For large organizations, Progent can supplement internal IT groups by providing world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the national or worldwide businesses with branches, Progent can act as a transparent nearby extension of enterprise network management. Progent's enterprise support services include company-wide security, online branch office support, system design, Sarbox compliance, project management, and world-class support for multi-site network environments based on Enterprise Windows. Progent can provide field engineers and technicians to assist with a site move or branch move, or a network architect to help with setting up or using an Internet Data Center or Hosting Facility.
Progent's Data Center consultants can show you how to find high availability data centers that meet the particular needs of your company. High availability Internet Data Centers are particularly attractive to small businesses due to of their affordability and convenience compared to pursuing a do-it-yourself approach. Trying to design an on-site data center with even a basic degree of fault tolerance is financially prohibitive for most small companies. Progent is ready to help you reap all the advantages of high availability data centers and fault tolerant colo sites by providing a full array of engineering and support services.
Remote 24x7 network monitoring, proactive alerts, and actionable reports are crucial to preserving the health of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management solutions have progressed to the point that businesses of any size can get a degree of protection that was once reserved for enterprises. Progent offers several Remote Monitoring and Management options available as economical services designed to assist you to identify and fix a an array of network problems before they get big enough to disrupt your business.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a consistent runbook for restoring services quickly after an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also supports non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to confirm full service recovery, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist your organization to plan, deploy, test and administer a DR system powered by VMware Site Recovery Manager.
Progent's Microsoft engineers can provide advanced expertise in deploying, operating and debugging all versions of Project, Project Server, and Microsoft Project Online and can provide a wide variety of cost-effective online support services following proven best practices to assist businesses of all sizes to receive all the benefits of this leading project management solution. Services available from Progent include solution design, installation and migration, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Progent's Cisco-certified Catalyst 802.11ax Access Point consultants offer economical online and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent's certified Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting services including infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, easy-to-install desktop appliances for small and home offices to modular enterprise-grade appliances, Cisco PIX and ASA Firewalls provide a high level of security, performance, and excellent reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.
Progent can assist you to design a migration to Microsoft Teams from Skype for Business or Lync Server and install, administer, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, enhancing and fixing Microsoft SCOM environments and can provide companies of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or on-premises technical support to assist you to remediate serious issues uncovered by SCOM 2012.
Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning wireless performance by reducing the impact of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening data security by detecting cyber threats and filtering network traffic according to user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.
Progent provides organizations of any size expert consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security companies such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can show you how to create a comprehensive security strategy and choose the right technologies from multiple suppliers to achieve your security goals while sticking within your spending restraints.
Progent can help small and medium-size businesses to implement and troubleshoot teleconferencing solutions to enable their at-home workers to interact productively with fellow workers and customers.
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the state of critical assets that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so any looming issues can be addressed before they have a chance to disrupt productivity.
Stealth intrusion checking is an important component of any comprehensive network security plan. Progent's security professionals can perform extensive penetration tests without the knowledge of your organization's internal network support staff. Unannounced penetration testing shows whether current security defense systems such as intrusion detection warnings and event log monitoring are correctly configured and actively observed. Progent can provide ongoing automatic PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and dangerous product defaults can be chained together by threat actors into the multi-front attacks typical of the latest strains of ransomware.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized management of advanced security capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and carry out a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally manage IT ecosystems that span local offices, data centers, and cloud resources.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the rapid development of a new generation of enterprise-class programs that can provide your business a critical competitive edge. SQL Server provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent offers affordable online assistance to help your business to plan, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you through specific technical bottlenecks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or maintain a highly available, secure and scalable infrastructure that aligns with your computing model. Progent also offers remote and onsite training to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the business value of your IT network.
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, remotely monitor and guard your network, assist with settlement negotiations with a hacker, and restore an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful innovations as well as a redesigned structure. These enhancements affect key IT areas such as ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, create an efficient test and rollout plan, and train your IT team to manage your Exchange 2013 solution. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange 2013.