Progent's Microsoft engineers can provide cost-effective online technical support and programming services to assist you to plan, deploy, administer, and troubleshoot Microsoft SharePoint 2010 installations that can feature web pages that can function as portals, extranets, document and media management applications, wikis, data warehouses, business analytics, enterprise-wide search engines, workflows, and other utilities to promote and improve teamwork. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's familiar desktop programs including Office Excel, Word, PowerPoint, and Project. Progent can assist your business to migrate from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.
Progent offers the support of certified consultants and experienced software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery specialists, and certified security consultants to help you to evaluate the likely benefits of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and configure a cost-effective and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Progent's Help Desk outsourcing and co-sourcing services allow organizations to save money, improve output, and respond immediately to sudden changes in business conditions.
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to design custom line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to create reports that let you analyze your business more effectively, turning raw data into useful insights into your company and customers.
Stealth intrusion checking is an important part of any comprehensive IT system security plan. Progent's security experts can perform thorough penetration tests without the awareness of your company's internal network support staff. Unannounced penetration testing uncovers whether current security monitoring systems such as intrusion incident alerts and event history analysis are properly configured and actively monitored. Progent can implement ongoing autonomous PEN testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, skipped patches, and unsound product defaults can be combined by hackers into the multi-vector attacks common to the latest strains of ransomware.
The current ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent provides network services for mid-size businesses who have 100 to 250 system users. The medium size business or office has typically been an overlooked part of the market for network consulting expertise. The overhead and service delivery models of major third-party service organizations make them too costly for the ordinary small company or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an IT system whose advanced technology and capability are often similar to the networks of much bigger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual network technology and 24x7 server monitoring, significantly reduces the IT maintenance costs of an SMB while offering the small company with enterprise-level support from professional, world-class experts knowledgeable in a wide range of small business network solutions. If your mid-sized organization or small business is looking for levels of IT support needed by a medium size organization without paying enterprise costs, call Progent.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all aspects of online Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve challenging problems.
Progent's Cisco certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's Mac support consultants can assist you with a broad array of network infrastructure areas such as system architecture, off-site and mobile access, internetwork compatibility, security, and new technologies including VoIP and high-speed wireless networking. For company networks based solely on Apple Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and size to handle the complexity of planning, configuring, and supporting a network architecture that is robust, secure, efficient and aligned with your business goals. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan storage area network solution. Progent can also provide certified experts to support Cisco routers and switches.
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed on multiple sites with any number of APs can be remotely provisioned and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, debugging, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi consultants who can assist you to determine the benefits of Ubiquiti's UniFi products for your business and assist you to design, install, manage, and maintain your UniFi solution.
If your business does not require immediate online support but expects to need assistance with your network in the near future, you can conserve time and expenses and ensure that the appropriate IT skill will be available when you want it by contacting a Progent sales specialist and registering as a client. For details, phone 800-993-9400 or email information@progent.com.
Progent's Cisco-certified CCIE consultants can assist your business to set up, manage, upgrade, tune and debug Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move efficiently from outdated switches to modern models.
If your company is developing Linux-based software on a network that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your area of strategic expertise without the continual hassle of managing your business network. Through the use of automated network monitoring and by delivering remote and in-person support when your business needs it, Progent represents an affordable alternative for supporting an IT network that provides high dependability, protection, and performance. Progent's Linux developer support offerings feature full-service network support outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, network monitoring, and Contact Center support.
Progent's Windows 11 consulting experts offer a variety of services to support Windows 11 including cloud and hybrid integration, mobile management and synchronization, at-home workforce connectivity, data and identity security, centralized provisioning, and Help Desk Call Center support services.
E-Mail Guard is Progent's affordable anti-spam and virus defense service that gives small businesses enterprise-quality defense from spam, viruses, DHA attacks, and other types of email-borne attacks on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive library of web-based anti-spam and virus protection services that stop email attacks before they are able to breach the corporate firewall. Perimeter Manager also lets administrators monitor and control their email systems, irrespective of server platform, hardware type, or geographic location.
Progent can assist companies of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower hardware investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of different cloud networking models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure that you avoid the common mistakes small organizations make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and advanced services to provide comprehensive endpoint detection and response.
Cisco's Meraki MS family of access and aggregation switches are designed for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online consulting expertise to assist you to design and deploy an efficient network solution that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management tools, define policies to maintain security, create and validate a disaster recovery strategy, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking solution.
Progent can provide the support of a certified VMware VCDX expert to help you plan, deploy, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud deployments. Progent can provide world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and public cloud and hybrid cloud solutions that provide high availability, data security, and disaster recovery.
Progent can help you to understand the wealth of subscription options offered with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and manage hybrid ecosystems that transparently integrate local and cloud resources.
Progent's network engineers can assist you to streamline desktop PC update and patch management by delivering support for administration solutions like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Fortinet next-generation firewalls are leaders in offering top performance for encrypted data inspection. Progent's Fortinet firewall experts can help your business to configure your Fortinet firewalls to safeguard your digital resources at the enterprise perimeter, within the data center core, at branches, and at the cloud edge.
Progent's certified SQL Server programmers and DBAs can provide online expertise to assist organizations of all sizes to build, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants can provide help with any element of application development in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.
Progent's qualified cybersecurity experts can run security tests of company-wide security to determine your organization's cybersecurity profile compliance with important international security standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand company-wide security audits, and focused cybersecurity evaluations for critical areas of cybersecurity like Active Directory or cloud applications. Progent's qualified security experts can also conduct comprehensive security assessments to determine your organization's compliance with important international security standards such as HIPAA, PCI, and ISO.
Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to configure SCVMM 2012 hosts, networking, storage systems, and library resources; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your business to migrate from an older release of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM ecosystem so you get the highest possible business value.
Progent's certified Windows Server 2022 experts can assist your organization to plan and carry out an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-prem implementation of Windows Server 2022.
Progent's certified SQL Server application programmers and database administrators offer online expertise to help businesses of any size to build, administer, and maintain applications based on Microsoft's SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants can provide support for any element of application development in environments that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Progent's computer outsourcing support offerings for small businesses include designing Windows XP, .NET Server, and BackOffice environments, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-site repair, fixing stubborn IT problems, and creating a company-wide security plan. Progent can help you enhance network reliability and throughput via fault-tolerant technologies, resilient network architecture, and proactive network monitoring. Progent also offers special project help for large-scale upgrades and can help with requirements assessment, resource identification, bill of materials production, vendor selection, procurement logistics, and professional documentation. Progent's IT outsourcing help also features training for office productivity programs such as Microsoft Office XP.
Progent can provide the services of a certified consultant with expertise integrating technology from the leading telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help your company to plan, configure, expand, or maintain a video conferencing solution that preserves your investment and optimizes the business value of your information system. Progent can also provide the expertise of network infrastructure engineers who can help businesses of all sizes to create and maintain a network that provides the performance, dependability, protection, and scalability required to accommodate your video conferencing/telepresence environment.
Progent can help you to plan and implement a smooth transition from a Sun Solaris-powered IT system to a network based on MS Windows and suited for running Microsoft's popular office productivity products, business applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and application experts can show you how to guard your information and minimize productivity discontinuity by developing an effective migration plan that preserves your existing investments in Sun Solaris software and infrastructure. UNIX-to-Windows transition support services available from Progent include evaluation of existing infrastructure, migration strategy and validation, Exchange migration support, information and application porting, and server and storage transition and consolidation.
Progent's ransomware experts can assist your business to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and restore an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad variety of online services to help you to plan, program, test, deploy, manage, and troubleshoot applications powered by any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to move your legacy Excel solutions to the latest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility issues between various releases of Office Excel. Progent offers as-needed support to clients who need a fast solution to a stubborn problem associated with Office Excel and Progent can also provide full project management services for upgrading or creating line-of-business application software based on Office Excel. Progent's affordable online training for Excel can be customized to meet the needs of individuals or groups.
Progent's company culture will make you a better consultant by improving your technical skills and increasing the satisfaction of your clients. Progent makes good on this promise by attracting the best professional talent for you to operate with, offering a state-of-the-art network and communications infrastructure, using proprietary software utilities to enable the highest quality of support, and by optimizing proven operational models for finding and retaining clients.
Progent's managed services for software and firmware patch management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking updates to your servers, endpoints scanners, network appliances like switches and Wi-Fi APs, and IoT devices like sensors and robotics.
Progent can provide expert help for every phase of your Exchange Server 2010 migration including end-to-end project management services, site readiness preparation, project planning, cost estimates of new software and equipment needed, recommended vendor sourcing, system verification at client site or at Progent's test lab, managing temporary coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the previous system, and training for customer's IT group and end users.
For desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop expert who can assist your company to design a XenDesktop solution that improves the strategic value of your information network; integrate XenDesktop software with your servers, end-user devices, and peripherals; upgrade your existing desktop virtualization software to the latest versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your IT staff to follow best practices to maintain XenDesktop efficiently.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Progent's seasoned solution designers and software developers can help your business to create customizations to Microsoft GP that support the unique needs of your organization without losing the advantages of Windows integration and connectivity. Progent can also provide help with a variety of development tools that can be used to build user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
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Progent's data center support services are designed for businesses with hardware housed at IDCs or data center colo hosting sites and in need of timely on-premises assistance at the co-location site as well as off-site support from Microsoft and Cisco Certified experts. Progent provides a complete array of IDC and IDC and colo consulting services such as network topology analysis, Windows and UNIX server installation and support, tech support for server and communications infrastructure, design and installation of fault tolerant systems, architecting and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and creating high-availability server clustering systems.
Progent's Network Help Desk Call Center Outsourcing Support Services for PC desktop technical support are intended specifically for small organizations who need fast availability of a Help Desk Service Center with expert phone support and effective escalation capability but who have to work within a modest network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Optional Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released over 20 years ago, and Progent has the scope of IT knowledge to help businesses of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; determine whether an in-house, online or hybrid deployment is best suited for your busi9ness; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in individual jobs associated with your SharePoint 2013 deployment.
Progent's consultants offer experience in multiple disciplines related to mobile networking including network topology, Activesync, wireless protection, mobile email, Windows Mobile, RIM Blackberry, and mobile software development. Progent's certified professionals can save your organization work and money by applying their wireless experience to help you choose and configure mobile connectivity solutions that fit the needs of your business. Progent can also optimize your network infrastructure so that wireless data devices work more reliably.
Microsoft Windows Server Update Services enables network managers to deploy and monitor the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can completely and easily manage the distribution of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft WSUS such as planning the Microsoft SUS deployment, setting up client's computers, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container appropriate for your system environment.
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Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast creation of cutting-edge enterprise-class programs that can provide your company a significant competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of thorough testing and extensive experience with information security design. ISSAP consultants possess in-depth knowledge of access management mechanisms and techniques, phone system and network security, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security experts can assist your business with all aspects of architecture security.
Progent's CISSP-premier network security experts can assist organizations of all sizes with any facet of IT security. Progent can help implement cost-effective security systems that guard a small business against modern threats or Progent can plan, configure, and manage a comprehensive security environment for hybrid networks that support local, remote, and mobile users accessing IT resources spread across a mix of physical datacenters and various clouds.
Progent has delivered support for Dynamics GP and Great Plains software for over 20 years and Progent has provided system integration, software development, training, and troubleshooting since the product's debut. Progent offers top-tier support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist you to design, validate, and carry out a cost-effective migration from a a legacy version of GP to the current edition of Microsoft Dynamics GP.
Progent's Data Center professionals can show you how to identify fault-tolerant data centers that meet the particular requirements of your business. High availability Internet Data Centers are particularly appealing to small companies because of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to create an in-house data center with even a minimum degree of fault tolerance is financially prohibitive for the majority of small companies. Progent can help you get all the benefits of high availability data centers and 24x7 colo sites by providing a full range of engineering and maintenance services.
Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts offer online and onsite support to assist you to maintain and repair your current Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also help you to plan and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Application Publishing with ISA Server 2006 allows more control over intranet resources while supporting enhanced productivity by making these applications available to authorized remote users. ISA Server 2006 helps guard business applications, services, and information throughout all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server consultants can help you plan, deploy, configure, and maintain Internet Security and Acceleration Server on your network so your company benefits from a smart and economical combination of protection, productivity, and speed.
Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and supporting email systems for clients in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email environment offers protection, service continuity, easy access for off-site and wireless users, time-saving management tools, and seamless integration with telecommunications. Progent provides expertise and support services for Microsoft Exchange 2016, Exchange 2013, Microsoft Exchange 2010, Exchange 2007, Microsoft Exchange 2003, and Exchange 2K. Progent can also help small or mid-size companies to migrate to Exchange 2016 Server or Microsoft Exchange 2013 Server.
Microsoft SQL Server 2008 offers indispensable, familiar tools to computer experts as well as to network users, reducing the difficulty of creating, integrating, administering, and using company data and analytical programs in environments ranging from mobile devices to corporate data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on experience and wide knowledge in designing and deploying data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.