Network Outsourcing for Small Businesses
Co-managed Help Desk Call Center Services
Additional Topics of Interest
ransomware business recovery Professional
ransomware removal and restore Specialist
Progent's seasoned ransomware recovery consultants can assist you to rebuild a network victimized by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky.
Configuration Manager Online Help
SCCM Endpoint Protection Onsite Technical Support
System Center Configuration Manager automates software provisioning across multiple sites, simplifies compliance settings control, inventories network assets, protects against company data leakage, performs network health monitoring, allows secure end-user self service, and offers a common control mechanism for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can help you with any aspect of designing, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Les Kent has a 35-year history of effective network integration, corporate management, marketing, and operations. He has demonstrated a talent for developing elegant IT solutions while working as a system architect, application developer, project manager, implementation expert, and troubleshooter for small companies, new ventures, and global corporations.
At Home Workforce IT Consultants
Helpdesk for Telecommuters Consultant
Progent has two decades of experience assisting small and mid-size companies to plan, implement, optimize, administer, and debug IT networks that incorporate at-home workers.
Project Management Consulting
Remote Professionals Project Planning
For enterprise project management assistance, Progent can provide the services of senior IT professionals with decades of background in technology management, program development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to assist enterprise customers adhere to leading practices to make sure strategic projects are successfully completed on schedule and within budget.
Immediate Office Word troubleshooting Specialists
Office Word document sharing Consultancy
Progent's certified Office Word and Microsoft 365 Word experts can provide a broad range of economical remote support services to help your organization to manage and troubleshoot your existing Microsoft Word solution or help you to move to a newer release of Office Word. Support available from Progent's Word experts include VBA programming, isolating and fixing compatibility issues between different releases of Word, interfacing Office Word with other Office apps such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone integration, and online training customized for individuals or groups.
24/7/365 Consultant SentinelOne Virus Rollback
SentinelOne Ransomware Recovery Consultancy
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response.
VoIP IT Consulting
On-site Technical Support Cisco VoIP Phones and Unified Communications
Progent's CCIE-certified networking consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
ProSight DPS ECHO Backup and Recovery Services Remote Technical Support
BDR and Business Continuity Solutions Support and Setup
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses a low-cost end-to-end service for cloud backup/disaster recovery. ProSight DPS automates your backup processes and allows fast recovery of critical data, apps and VMs that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your critical information.
Design Consultants Colorado
24/7 Alaska Computer Outsourcing
Progent's Technical Response Center provides low-cost national after-hours remote support for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide extended hours phone support and remote direct network connection to isolate and resolve network problems quickly and affordably.
Comcast Business Class Cable Internet Services
Metro Ethernet Specialist
Progent offers access to the cost-effective support of remote Internet connectivity experts to help your organization to evaluate or update your ISP services so your Internet connectivity solution matches your business needs. Support services available from Progent's engineers include assessment of your existing bandwidth utilization, carrier and plan comparison and selection, network provisioning, and managing a seamless switchover to a different carrier and/or service arrangement. Network provisioning can include enhancing current routers and switches and deploying new ones, setting up firewalls, and designing fault-tolerant BGP configurations.
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SharePoint Consulting Services
Microsoft Office SharePoint Server 2013 Computer Consultants
Progent's Microsoft-authorized experts can show you how to evaluate the economic case for implementing Microsoft SharePoint Server 2007, advise you on the most appropriate version of SharePoint for your application, provide setup and deployment services, assist you to install MS SQL Server as a back-end database manager, optimize your network infrastructure, integrate your off-the-shelf and custom application software to operate with Microsoft SharePoint Server 2007, design a company-wide security plan that incorporates portal solutions, and deliver troubleshooting and Help Desk support.
Microsoft, Cisco and Security Certified Experts Small Office Networking Consultants
Microsoft and Cisco Certified Expert Small Business IT Consultant
Progent is a leader in economically providing enterprise-class network support to small companies. Progent's achievement in handling the network support needs of the chronically underserviced small company market is the combined result of key technical and process innovations that have eliminated much of the conventional costs out of managing IT support, injected unmatched technical expertise into the IT service mechanism, and dramatically accelerated the repair process.
Spora ransomware hot line Technology Professional
Top Consultancy Maze ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
IT Services for Network Service Firms Support
Technical Consultant Consulting for IT Service Providers
Progent's Reseller Program for IT Service Providers lets you use Progent's consulting experts while retaining your own service brand as a transparent arm of your IT consulting staff.
WannaCry ransomware hot line Specialist
Nephilim ransomware hot line Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Engineer SQL Server 2017 and Excel
SQL Server 2017 Database Migration Integration Services
Progent's Microsoft-certified SQL Server 2017 consultants can help your organization to plan and carry out an efficient migration from your existing SQL Server deployment to SQL Server 2017.
Consultant Services Microsoft Exchange Server 2016 Migration
On-site Support Exchange Server 2016 Upgrade
Progent can assist your business in any and all facets of your migration to Exchange Server 2016 including designing high availability (HA) architecture for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Consult ransomware cleanup and recovery
ransomware system rebuild Engineers
Progent's experienced ransomware recovery consultants can assist you to rebuild a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
IT Services Helpdesk for At Home Workers
Telecommuter Solutions Integration Services
Progent has two decades of background assisting small and medium-size businesses to plan, implement, tune, administer, and troubleshoot IT networks that support at-home workers.
Microsoft Windows 11 Evaluation Computer Consulting
Microsoft Experts Support and Help Windows 11 Snap Assist
Progent's Windows 11 experts offer an array of services for Windows 11 such as Microsoft 365 integration, mobile device management, telecommuter access, security and compliance, streamlined provisioning, and Help Desk Call Center support.
VMware vRealize Automation vRA Technology Professional
24 Hour VMware NSX Disaster Recovery Consultancy
VMware's NSX network virtualization platform allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager supports automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can produce audit reports to verify full service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the entire virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to design, configure, test and maintain a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Virtual Support Desk Costs Online Help
Integration Support Shared Help Desk Economics
Progent's Help Desk Call Center management and co-management service programs help organizations to save money and increase productivity.
Offsite Employees Video Conferencing IT Consultant
At Home Workforce Video Conferencing Professional
Progent can help small and medium-size businesses to set up and troubleshoot video conferencing solutions to allow their at-home employees to collaborate effectively with fellow workers and clients.
iOS patch management Consultants
IoT device patch management Services
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Remote Workforce Infrastructure Support and Integration
Remote Workforce Infrastructure Engineer
Progent can help small and medium-size companies to design, configure and troubleshoot the infrastructure to support telecommuters.
Professional Microsoft Teams PSTN integration
Microsoft Teams at home workers Specialists
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Extended Call Desk Help and Support
Shared Network Support Help Desk Technical Support Services
Progent's Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's pool of veteran technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Microsoft SMS Server Technical Consultant
Technology Consulting SMS Server Migration
Systems Management Server provides extra capability for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software by making it easier to install system images, control mobile devices, and run management utilities. In addition to advising you about ways to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's migration and update services can lower spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible processes and policies to manage PDAs and smart portable communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that incorporates standards, procedures and IT products to keep your IT network safe.
Microsoft Certified Partner Operations Manager Remote Consulting
Top Rated Microsoft Expert System Center MOM Consult
Progent offers a selection of network service packages for small companies. These information technology outsourcing and network monitoring services are based on the anticipatory problem solving abilities of Operations Manager, a next-generation server and system management product that monitors the reliability, performance, and safety of your network and identifies incipient problems before they can disrupt your system. With Progent's economically priced IT support programs, small businesses can select a simple co-sourcing package built around Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
Top Quality Network Support Outsourcing Specialists
Largest Services Small Business IT Outsourcing
Progent is organized provide comprehensive online consulting for all technologies common to today's small business IT networks and allows you to outsource a variety of strategic, as-needed support services including a part-time CIO to offer advanced planning and negotiating capability, a Technical Response Center for help desk services, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for major projects like site relocations orOS upgrades, connectivity consultants for designing fast and reliable network infrastructure, certified security specialists to ensure data safety and compliance, disaster recovery experts to design and document business continuity plans, and software developers to write, customize, or troubleshoot business application programs.
Mobile Laptop IT Outsourcing Group
Online Support Services Mobile Laptop
Progent's remote access and wireless synchronization experts can help you to plan and deploy secure access solutions for off-site desktops, laptops, and smartphones so they integrate seamlessly with your information network, enabling your business to optimize the productivity of your remote workforce.
Configuration Windows 10 Configuration
Windows 10 Pilot Testing Consultants
Progent's Windows consulting experts can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and on-premises assessment and upgrade support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and management, network design, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and users, and post-migration Call Center support services.
SMS Migration Network Consulting
Systems Management Server 2003 Integration Services
Progent's Microsoft certified consultants provide small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important software quickly and automatically to specified users, reduce software expense and stay compliant by understanding usage profiles, enhance Windows protection by improving your awareness of vulnerability and by installing critical patches, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational costs by fully exploiting the administrative functions incorporated into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and resource tracking management including software and appliance inventory.
Windows Server 2019 Windows Defender ATP IT Consultant
Windows Server 2019 Windows Defender ATP Online Technical Support
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Immediate On-site Support Virtual Help Desk Costs
Co-managed Support Desk Costs Troubleshooting
Progent's Help Desk Call Center management and co-management services help businesses to reduce costs and increase productivity.
Apple Certified Desktop Technician (ACDT) IT Support
Award Winning Support Firm MCDST
Progent provides clients the services of consultants who have been awarded some of the computer industry's most prized certifications. Progent thinks that customers have the right to be sure that their IT service consultants have formal testing plus broad practical backgrounds so that Progent's clients can use Progent's service with trust. In many cases, vendor credentials like the CCIE brings priority for substantially better vendor support than is available to non-certified service providers, allowing Progent to offer clients a higher level of IT support. In addition, recognized credentials such as CISM or CISSP for network security can aid enterprise customers to show compliance with regulatory requirements by using the assistance of recognized IT professionals.
Co-managed Service Desk On-site Technical Support
Virtual Help Desk Specialist
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Support services are provided at a significant discount from Progent's regular desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most problems.
.NET Raspberry Pi Programming Firm
Microsoft Certified Partner .NET Raspberry Pi Expert Development
If you want to revamp your production web site, build internal webs for purposes such as human resources or employee training, establish a high-impact web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can supply talented and experienced web designers. Progent's experts can also help you design and manage a safe, fault-tolerant server and communications infrastructure, including remote and wireless access, to support your web solutions.
Juniper J4350 Router Protection
Juniper J Series Router Network Consultants
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Exchange 2003 Server Upgrade Support Services
Best Computer Consulting Exchange 2003
Progent's expert consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, simplifies ongoing support demands, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-location migrations, Progent offers the experience to complete your move quickly and affordably. Progent's Exchange Server 2003 help, repair, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
Linux Online Consult
UNIX Online Systems Consultant
Progent provides nationwide online phone support and troubleshooting services for companies who operate Sun Solaris networks or whose information systems feature a combination of Solaris and Microsoft Windows products. Online IT help provides optimum return for your IT dollar by preserving user efficiency and shortening the hours billed for computer repair services. Sophisticated remote support utilities and experienced service specialists and engineers combine to enable Progent to handle most IT issues without wasting time and expense by traveling to your location. In most of cases your network issues can be remediated by telephone or via a mix of phone support and remote access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to help with the toughest system issues.
Windows Training
Top Ranked Server Skills Transfer
Progent is committed to information transfer from Progent's consultants to customers. By teaching customers to resolve technical issues that are within their comfort zone, Progent can focus on providing hard-to-find skills where Progent has little competition. Medium-size businesses who utilize familiar independent service providers or who employ in-house support staffs benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more robust, protected, and productive.
.NET F# Programming
.NET Visual Basic Programming Companies
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and are able to create or modernize .NET applications quickly and affordably.
SharePoint Server 2010 IT Services
Support Services SharePoint Business Connectivity Services
Progent's Microsoft-certified engineers can provide affordable online support and programming services to help your business to plan, implement, administer, and maintain Microsoft SharePoint 2010 installations that can involve web sites that can function as intranets, extranets, document and media management tools, wikis, data marts, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to support and enhance information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's familiar office productivity applications including Office Excel, Word, Outlook, and Visio. Progent can help you to migrate from earlier releases of SharePoint or adapt a mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
After Hours Hornetsecurity Altaro VM Backup Offsite Technical Support
Onsite Technical Support Altaro VM Backup Scheduling
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises consulting services to help you to plan, deploy, manage and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Horizon3.ai NodeZero Cybersecurity Pen Testing Security Consultancy
Consulting Horizon3.ai NodeZero Certified Cybersecurity Pen Testing
Progent's certified cybersecurity experts can perform NodeZero-based penetration tests to verify your security defense systems and policies are correctly configured and effective.
Operations Manager Example Application
MOM Case Studies
Before Progent's MOM-based solution, system problems were handled reactively, once users were impacted by them. With the benefit of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to address system issues before they becomes critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before customers are aware that the problems exist. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to deliver small company networks enterprise-class availability, safety and performance.
Cisco Firewall Professionals
24x7 Online Cisco Certified CCIE Network Service
Progent's Cisco-certified CCIE network infrastructure experts can assist you to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software expertise.
Firepower Firewalls Network Consultant
Cisco Firepower Configuration Remote Troubleshooting
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, tune, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
ransomware system rebuild Consultants
ransomware rebuild Professional
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the progress of an active ransomware attack. Call 800-462-8800
Exchange Migration Consultant Services
Exchange 2007 to Exchange 2010 Upgrade Technology Professional
Progent's Microsoft-certified consulting experts can help your organization to assess the benefits of Exchange 2010 for your business and can help you to design and carry out an efficient migration to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will provide fast ROI by improving your productivity, lowering the expense of hardware and service, simplifying administration, and integrating your vital communications platforms.
Microsoft Exchange Server 2016 Migration Planning Remote Consulting
Exchange 2016 Migration Planning Technology Consulting
Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 such as designing HA architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Urgent Flexential Data Center Tampa Professional
Flexential Data Center Tampa Services
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a team of network consultants located in the vicinity of Tampa, and Progent can also provide online expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recovery/business continuity planning consultants. Progent can also help you to design and carry out a migration to the Flexential data center with services such as designing system configuration, specifying hardware components, system configuration and validation, troubleshooting, streamlining remote management, and training your IT support team.
Cisco VPN Integration Services
Technical Support Services VPN
Cisco's security and remote connectivity solutions for small to medium sized businesses offer a full array of easy-to-administer protection products to help you safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert (CCIE) and CCNP certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that fit best with your corporate goals.
Cisco Certified 8540 wireless controller Support Outsourcing
CCIE Expert Certified Onsite Technical Support 5520 wireless controller
Cisco's {Catalyst wireless controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, tuning wireless throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with fast auto-failover, and hardening data security by detecting threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller solutions.
24-7 Problem Escalation Through Teamwork Network Design
Problem Escalation Through Teamwork Networking Help
Progent's staff of Microsoft and Cisco Premier consultants average more than ten years of hands-on professional background, in the trenches of IT service, executing a broad range of IT tasks for an extensive array of clients. Each Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent instills in its support personnel. This means that you get not only world-class IT skills, but also a consultant with proven approaches for applying computer knowledge to solve real-world network problems quickly.
Multi-factor Authentication Information Technology Consulting
Zero Trust Security IT Consulting
Progent's Duo services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
After Hours Stealth Penetration Testing IT Services
Stealth Penetration Testing Security Consultants
Stealth penetration testing is a key component of any comprehensive IT system security strategy. Progent's security professionals can run thorough penetration checks without the awareness of your organization's internal IT resources. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion detection alerts and event history monitoring are correctly set up and actively observed. Progent can provide ongoing automatic PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks common to the latest versions of ransomware.
SharePoint Deployment Architecture Online Consulting
SharePoint 2016 SQL Server Reporting Services Network Consultants
Progent's Microsoft-certified consultants offer economical remote and onsite consulting expertise, software development, and troubleshooting support for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
UNIX with Windows Professional
Windows and UNIX Consult
Progent can help your business to design and execute a smooth transition from a UNIX-powered IT system to a network based on Windows and suited for running Microsoft's powerful office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can assist you to guard your data and reduce productivity disruption by designing an effective transition strategy that preserves your existing investments in UNIX software and technology. UNIX-to-Windows migration support services offered by Progent include analysis of existing environment, transition strategy and testing, Exchange migration support, information and application porting, and server and storage system migration and consolidation.
Nagios for Linux Engineers
MRTG IT Services
Network monitoring commonly involves tracking a network's resource usage in order to identify data traffic backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that work under Linux or UNIX and can be deployed to observe multi-OS networks where Linux and Windows operate together. Progent's system integration consultants can help you use both these programs to optimize and repair your network. Progent's Linux support services provide small companies and developers assistance with administering and supporting UNIX/Linux and Solaris systems that work with Microsoft-based technology.
Exchange 2010 Migration Professional
Exchange 2010 Upgrade Consulting
Progent's Microsoft-certified network experts can assist you to determine the value of Microsoft Exchange Server 2010 for your company and can help you to plan and implement a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 that will offer fast ROI by improving your productivity, lowering the expense of hardware and support, simplifying administration, and consolidating your vital communications platforms.
24-Hour Linux RedHat Phone-based Specialists
Linux RedHat Phone-based Consultancy
Progent offers national online technical support and consulting services for businesses who run networks powered by variants of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote network consulting offers optimum leverage for your information technology dollar by extending client productivity and limiting the hours billed for computer repair services. Advanced remote support technology and experienced service specialists and consultants allow Progent to handle most IT issues without squandering time and expense by going to your location. In most of situations your network problems can be dealt with by telephone or via a mix of phone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to assist you with the most difficult system issues.
Technology Professional Citrix desktop virtualization
Troubleshooting Citrix VM desktops
Citrix has developed a comprehensive family of platforms that provide enterprise-level manageability, scalability, and performance for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the strategic advantages of Citrix technology and can help you design, test, deploy, optimize, and support Citrix solutions.
SCCMM 2016 Onsite Technical Support
24/7/365 System Center 2016 Cloud Integration Engineer
Progent has over 20 years of experience integrating, maintaining and troubleshooting the core platforms that make up System Center and can help your organization to design, deploy, manage, and fix your System Center ecosystem to maximize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent's consultants can help your organization to upgrade to the current edition of System Center from a previous one or from another datacenter management platform to provide the advantages of best-in-class provisioning, management automation, security and compliance, plus infrastructure and critical application performance monitoring.
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