ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, enhance and debug their networking appliances like routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, finding devices that require important software patches, or resolving performance issues.
Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, develop pilot programs and rollout strategies, install Windows Server 2008 with your network environment and applications, train your support staff how to use new management utilities, and deliver ongoing consulting and technical support via budget-friendly alternatives including Contact Center support and remote technical assistance.
Progent's Microsoft-certified experts can show you how to rationalize the economic justification for deploying Microsoft SharePoint Server 2007, consult with you on the most sensible version of SharePoint Server for your circumstances, offer setup and integration expertise, assist you to install MS SQL Server as a back-end database, improve your network integrity, integrate your standard and custom application programs to work with SharePoint Server 2007, design a company-wide security plan that encompasses portal solutions, and deliver maintenance and Help Desk support.
Progent's Cisco-certified CCIE network engineers can assist you to maintain your current PIX 500 or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, optimize, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Progent's staff of Microsoft and Cisco Certified consultants average more than a decade of hands-on industry experience, at the forefront of IT support, executing a wide variety of technical projects for an extensive array of clients. Each Progent consultant shares a proven collection of individual best practices which are incorporated into company-wide leading practices standards that Progent instills in its support personnel. This guarantees that you get not only expert IT skills, but also a support engineer with proven approaches for using computer knowledge to fix real-world network problems efficiently.
Progent can assist your IT team to design and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that combine on-premises resources along with one or more cloud services. To help you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud migration support services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of background delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Progent can provide onsite training customized for people who wish to expand their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar training for Mac applications.
Progent's UNIX family support services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient single source to show you how to build and maintain a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies over 25 years of background helping manufacturing and distribution companies to manage complex supply chains and improve the efficiency of critical business processes in order to bring products to market fast and adhere to customer commitments consistently. Progent offers the expertise of an ERP specialist with over 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite consulting that spans from occasional advice to comprehensive solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, CPQ, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and DBA services.
Progent's Citrix-authorized consultants can assist you to understand the business benefits of XenServer and other Citrix platforms, and can help your IT organization to design, validate, execute, troubleshoot, and support a XenServer installation. Progent can also analyze your current Citrix technology deployment and show you how to optimize resource utilization, performance, protection, availability, and disaster recovery.
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and can build or modernize .NET applications rapidly and affordably.
The Contact Center service model used by Progent's Technical Response Center gives small and midsize companies an efficient option to dependence on freelance consultants by offering extensive technical knowledge accessible to numerous engineering teams, optional 24x7 access to urgent help, fast escalation to world-class experts for solving even the most complex issues, service consistency and dependability, prompt follow-up overseen by veteran service administrators, a variety of convenient techniques for requesting support tasks, and excellent process transparency enabled by ticket tracking and available through a web portal.
Progent's Cisco-certified wireless integration experts can assist you to configure, manage, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Email Guard by Postini offers constantly upgraded spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and support firm. If your company is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Manager services through Progent's E-Mail Guard anti-spam and antivirus aggregation program. Progent's certified e-mail protection consultants can help you develop an email safety plan that incorporates spam filtering and antivirus services and policies.
Remote server management cards give IT administrators complete control over a server without the requirement for a personal presence. Through remote server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to design, deploy, and manage a high-availability company network that includes remote server management cards and Progent can utilize these remote management cards to deliver efficient off-site technical help. Progent is familiar with a variety of remote management cards such as Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Certified IT support professionals. With Progent's affordably priced IT support programs, small and midsize businesses can choose a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business information systems enterprise-class reliability, protection, and performance.
Progent offers affordable remote support to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Progent's Cisco-authorized network consultants can help you design an affordable, 24x7 Internet connection solution that can achieve non-stop Internet connectivity through a wide array of high availability Internet network technologies including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to apply the most current techniques for high availability Internet connections to create a cost-effective, completely redundant Internet network with automatic failover and other features to create non-stop Internet connections.
Progent's Citrix-certified experts can help you to assess the business value of the available editions of Essentials for Hyper-V, assist you to use Citrix management utilities with your Hyper-V network, and demonstrate to you how to deploy Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and fault tolerance of your virtual environment while lowering the cost of resources and support and streamlining administrative processes.
Progent's CISSP-premier cybersecurity consultants can help businesses of all sizes with any aspect of IT security. Progent can help implement efficient security solutions that protect a small business from advanced threats or Progent can design, configure, and manage a comprehensive security strategy for hybrid networks that accommodate local, online, and mobile users sharing IT resources distributed over multiple physical sites and public and private clouds.
If your company computer system combines UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your IT resources into a unified environment that allows all your operating systems to run side by side for simple administration, transparent information exchange, high reliability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support offerings include IT architecture configuration and service, support for Windows services for UNIX, remote server monitoring and administration, remote network help and repair, in-person technical support, and Help Desk Call Center outsourcing.
Progent's Shared Call Center service allows your business to share the load for Help Desk services transparently between your IT staff and Progent's pool of seasoned technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewalls to provide a next-generation security environment that spans your on-premises and cloud assets and guards any user anywhere with any device.
Progent can provide a wide array of economical remote and on-premises support services to assist your business to deploy, manage, and debug workstations and mobile devices based on Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
If you want to update your corporate web site, build internal websites for applications such as human resources or worker training, establish a high-impact web presence for a new venture, or write line-of-business, data-driven specialized web applications, Progent can supply skilled and proven web designers. Progent's consultants can also help you build and manage a secure, fault-tolerant server and communications network, including off-site and wireless connectivity, to support your web tools.
Progent has 20 years of experience helping small and mid-size companies to design, install, tune, administer, and troubleshoot computer networks that incorporate remote workers.
Progent's Cisco IP phone and video IP phone experts can assist your business to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified CM, originally known as CallManager, or with Cisco Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco SRST solutions for survivability.
Progent's Sun Solaris family support experts provide small and mid-size companies and developers help with managing and maintaining Sun Solaris systems that coexist with Microsoft-based technology. Progent offers your organization contact with Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of expertise offers you a convenient one-stop source to help you create and maintain a secure and robust mixed-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by combining Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Cisco's PIX 500 firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent continues to offer consulting assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can in addition help you determine whether to migrate to the latest firewall products from Cisco. Progent's Cisco technology experts can help your company plan and implement a smooth upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
Progent's certified Forefront TMG and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and support an implementation of TMG 2010 or ISA Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your business requires.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft-Certified SQL engineers can provide an array of support services to assist small and midsize companies to design, configure, manage, and repair SQL 2008 solutions so that they get the optimum business advantage from this state-of-the-art RDBM technology. Also, Progent can provide help with system infrastructure, company-wide security, and application development to increase the business benefit of your SQL Server investment.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's production servers in a solution that gives the highest degree of availability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting services are built upon proven virtualization technologies that allow small companies with mixed- platform environments to economize significantly on the costs of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Progent is structured to provide in-depth online support for all technologies associated with today's small company IT systems and offers an array of strategic, on-demand services including a part-time Chief Information Officer to offer advanced planning and negotiating skills, a Call Center for help desk support, proactive remote monitoring, spam/virus filtering as a managed service, best-practices project management for major initiatives such as site moves orOS migrations, Cisco-certified experts for designing fast and robust network infrastructure, security specialists to ensure data protection and compliance, disaster recovery specialists to create business continuity strategies, and software programmers to create, enhance, or troubleshoot mission-critical application programs.
Skype for Business and SQL Server Consultant Services
For companies with a mix of Apple Mac and Microsoft Windows computers, there are two popular alternatives for running Windows-only software on a Mac: remote access to a physical Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a remote Windows-based computer to use Microsoft Windows programs and share network resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on an Apple Mac system so you can run Windows programs locally. Progent's macOS and Mac OS X technology support experts can assist your company to manage these products for using Microsoft Windows software on your Macs and can in addition assist you to evaluate and configure third-party solutions for Windows PC simulation.
Cisco's security and remote connectivity solutions for small to mid-size companies offer a complete array of easy-to-administer security products to help protect your wired and wireless information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and CCNP qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that fit most closely with your business objectives.
Progent can help you plan, deploy, manage, monitor, and repair an efficient Wi-Fi LAN architecture, recommend sensible products, and integrate wireless access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to put together a complete 802.11ac wireless system security plan that is well integrated with the security plan for your overall corporate network.
Progent's certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with multiple sites, remote users, and mission-critical web applications. Progent's ISA Firewall experts can assist your small business in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your network security needs without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.