Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all aspects of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Support services are offered at a substantial discount from Progent's normal desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.
Progent can assist you to understand the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.
Our compensation model is built on contribution, so just like being an independent contractor, your earnings are directly driven by your work effort. Some Progent support staff focus on lifestyle issues and elect to work at an easy pace, utilizing our self-determined calendar to follow individual pursuits like mountain biking, motorcycle racing, skiing, fishing, vacations, or spending private time with relatives and friends. Other consultants use the chance to earn big bucks via lots of work and long days. Progent completely supports either side of the spectrum and any point in between.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft-certified consultants can assist businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your company to migrate from a legacy release of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM ecosystem so you realize the highest possible business value.
Progent's certified consultants provide computer help and network consulting expertise for Microsoft Exchange Server 2003, Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, configuration, management, and troubleshooting expertise for Exchange Server include system design, installation, documentation, onsite and off-site troubleshooting, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.
Progent's consultants can help you to plan and implement an efficient move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services for both onsite and Azure assets.
Progent's Microsoft certified professionals provide small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your business system from attack by outside and internal sources. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as HTTP, which allows these security platforms to detect many threats that can elude traditional firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through expert design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can assist your company to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing and distribution companies to manage complicated supply chains and improve the efficiency of critical business processes in order to get products to market quickly and meet customer schedules dependably. Progent can provide the skills of an ERP consultant with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises consulting that can range from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, CPQ, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
Progent can assist your organization in any facet of your migration to Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
If your office computer system combines Sun Solaris platforms with Microsoft Windows, Progent can assist you to integrate your computers into a unified network that allows all your operating systems to run side by side for easy management, transparent information exchange, high reliability, superior throughput, and tight security. Progent's Solaris and Windows integration assistance offerings feature network architecture integration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network help and repair, on-site technical support, and Helpdesk outsourcing.
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco Premier network consulting professionals. With Progent's affordably priced network support programs, small and midsize organizations can choose a simple System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Operations Manager to offer small company information systems world-class reliability, protection, and productivity.
MS Communications Server provides IM and presence in an extensible, world-class solution offering enhanced protection, transparent compatibility with other Microsoft products, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved operational efficiencies, enhanced worker productivity, and better intellectual property security with this easy-to-administer, highly available solution. Effective deployments of Office Communications Server require careful planning and consideration prior to installation. Progent's Microsoft-certified professionals can deliver the skill needed to realize all the benefits of Office Communications Server throughout your whole corporation.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends alerts when issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, finding appliances that require important updates, or resolving performance issues.
Progent can provide cost-effective online consulting to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to create all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS resources. Progent offers as-needed support to assist you to overcome technical roadblocks or Progent can deliver project management outsourcing services to help you migrate to the Amazon AWS platform on time and on budget.
Progent's pricing policy is to bill for remote support and on-premises visits by the minute. Consequently, you owe only for delivered services. Progent does not demand a more expensive rate for off-hours or urgent support, and within California or in areas where Progent provides on-site service, Progent does not charge for travel except for urgent support where on-site work is less than four hours. Also, Progent imposes no minimum fee and asks no monthly commitment for support services delivered during regular business hours. Many support organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big bills for quick repairs so you will not be forced to permit simple problems to fester.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Progent offers the support of Microsoft-certified consultants as well as experienced software programmers, DBAs, project managers, Cisco-certified network architects, business continuity specialists, and certified data security consultants to assist your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and configure an efficient and safe IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Progent's management team consists of industry professionals with years of background delivering computer consulting services, troubleshooting, and long-term information system planning to organizations ranging from small offices to Fortune 500 companies. Great service requires great people, and Progent stands out by having assembled a management staff that can provide customers with the best service value available anywhere.
If your business runs a Solaris network or a mixed-platform IT environment, Progent's CISM and CISSP-certified security specialists can help your whole enterprise in a wide array of security topics such as security administration procedures, security design and strategies, connection management products and techniques, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and business continuity planning. CISM, CISSP and ISSAP define the fundamental skills and international standards of knowledge that network security managers are required to possess. These accreditations offer executive management the confidence that those who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the background and knowledge to deliver world-class security management and consulting services.
For large businesses, Progent can leverage internal network support staffs by providing extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can perform as a seamless local supplement of corporate network management. Progent's enterprise support services include company-wide security, remote branch office support, system design, Sarbox compliance, project planning, and world-class support for multiple location office environments powered by Enterprise Windows 2003. Progent can provide field engineers and specialists to help with a campus move or office move, or a network architect to assist with setting up or using an Internet Data Center or Hosting Facility.
Progent's Citrix-certified experts can assist you to plan, install, administer, and support a virtual Windows application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your infrastructure for delivering server and client-side applications, and Progent's datacenter management and support experts can assist your organization to administer and maintain an off-site datacenter that features high uptime, advanced protection, and fast disaster recovery.
Progent has 20 years of background helping small and medium-size companies to design, install, optimize, manage, and troubleshoot IT networks that support remote workers.
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while supporting increased productivity by making these applications available to authorized remote users. Internet Security and Acceleration Server can protect business applications, services, and information across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert ISA Server consultants can help you plan, install, configure, and support Internet Security and Acceleration Server on your network so that your business achieves a smart and affordable combination of security, productivity, and performance.
Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response (EDR).
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses a low-cost end-to-end service for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup processes and allows rapid recovery of critical files, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-premises device, or to both. Progent's disaster recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical information.
Stealth penetration checking is a key component of any overall network security plan. Progent's security professionals can perform thorough intrusion tests without the knowledge of your company's internal network support staff. Stealth penetration testing uncovers whether existing security defense systems such as intrusion incident alerts and event history analysis are properly configured and consistently monitored. Progent can provide continuous automatic PEN testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, missing patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-vector attacks common to modern variants of ransomware.
Progent's Cisco certified networking experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
The ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent backup/recovery consultant. The interview is designed to assess your company's preparedness either to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you personally to collect information about your existing antivirus tools and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient AV and backup/recovery system that minimizes your exposure to ransomware and aligns with your company's needs.
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small company's production servers in a solution that gives the highest degree of availability and scalability and is also simple to move to another host. Progent's Private Cloud Hosting and Management options are built upon mature virtualization techniques that enable small companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, system support, and network management while achieving enterprise-class reliability and an unmatched level of vendor independence.
GIAC was established in 1999 to validate the skill of computer security experts. GIAC certifications are acknowledged by businesses and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with any of the network security services covered under GIAC accreditation including evaluating infrastructure security mechanisms, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.
Progent offers network services for medium size companies who have 100 to 250 system users. The medium size business or office has traditionally been an underserved segment of the market for IT support services. The overhead and support delivery models of large outside support firms make them excessively costly for the typical small company or small medium business (SMB), which usually has a minimal IT budget with which to maintain an information network whose complexity and sophistication are frequently comparable to the networks of much bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the IT support costs of a small-medium business while offering the small organization with big-company service from professional, IT experts knowledgeable in a broad array of small business network solutions. If your medium size company or small business is looking for the quality of network help appropriate for a medium size office without paying big-company costs, call Progent.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800
Progent's certified Windows Server 2022 experts can assist your company to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for legal workflows. Progent offers remote guidance from NetDocuments consultants to help your law firm to plan, deploy, manage, tune, or debug a document management system solution powered by NetDocuments.
Troubleshooting Microsoft System Center Operations Manager
Progent can help small and medium-size businesses to set up collaborative software to make it easy for their telecommuters to benefit from positive interaction with colleagues and clients.
Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Support services are provided at a substantial discount from Progent's normal desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve complex problems.
Progent's CISSP-certified network security experts can assist organizations of any size with any facet of information system security. Progent can help create cost-effective cybersecurity solutions that guard a small office against advanced malware attacks or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid networks that support local, online, and mobile clients sharing IT resources spread over multiple physical datacenters and public and private clouds.
Progent has more than 20 years of experience configuring, and supporting the key platforms that make up Microsoft System Center and can assist you to design, deploy, maintain, and fix your Microsoft System Center 2012 R2 solution to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent's consultants can assist you to upgrade to the current version of System Center from an older release or from another IT management platform to provide the advantages of enterprise-class deployment, management automation, security and compliance, plus datacenter and critical application performance monitoring.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum degree of dependability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management options are built upon proven virtualization techniques that allow small and midsize companies with multi- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and network management while achieving world-class reliability and an unmatched degree of vendor independence.
Cisco's Catalyst wireless controllers simplify the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi APs, optimizing wireless performance by reducing the effect of radio frequency congestion, enhancing wireless uptime with rapid auto-failover, and hardening data security by identifying cyber threats and filtering traffic content based on user type and locale. Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller solutions.
Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent has a team of IT experts based in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recover preparedness experts. Progent can also help you to plan and carry out a migration to the Flexential facility with services like planning solution configuration, recommending hardware components, system setup and validation, troubleshooting, streamlining remote network management, and training your network staff.
Progent's Juniper-certified network engineer can help you to plan and implement Juniper Firewall/VPN technology, enhance and support your infrastructure, and migrate smoothly from outdated devices to current versions. Progent's Junos OS consultants can also offer expertise with Juniper's premier network control software to enable you to streamline the administration and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage networks that incorporate a combination of Juniper's software platforms.
Progent's SonicWall firewall experts can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security solution and build security into your corporate processes.
Progent can assist you to design and carry out a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both onsite and Azure resources.
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or modernize .NET applications quickly and at low cost.
The new ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to manage your current PIX or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, tune, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Shared Help Desk service makes it possible for your business to split the load for Help Desk services transparently between your IT staff and Progent's pool of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation platform for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.
Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your infrastructure for local, multi-location, cloud-based, and hybrid environments, train your IT support, team, create a corporate-wide security plan, automate IT management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Cisco wireless VoIP phone configuration consultants offer online and onsite assistance to help your organization build and maintain a Cisco wireless IP phone solution by delivering services that range from debugging the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
Progent can assist your business to understand the wealth of subscription plans available with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux software. Progent can also assist your business to build and manage hybrid ecosystems that transparently integrate on-premises and cloud products and services.
Microsoft 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and other Exchange components to lower hardware expense and management overhead. You can use Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable online support to help your small businesses to assess the benefits of Microsoft 365 Exchange Online, plan a network topology that makes sense for your business needs and IT budget, implement an efficient migration from your current Exchange system to one that incorporates Microsoft 365 Exchange Online, train your management team and users, and deliver as-needed consulting and troubleshooting.
Progent's Microsoft-authorized consultants can help you evaluate the business case for deploying Microsoft SharePoint 2007, advise you on the appropriate edition of Microsoft SharePoint for your application, provide configuration and integration services, assist you to install MS SQL Server as a back-end DBM, optimize your network integrity, integrate your off-the-shelf and customized application software to operate with Microsoft SharePoint 2007, develop a company-wide security plan that incorporates portal solutions, and deliver maintenance and Help Desk services.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed solution for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup processes and allows fast restoration of vital files, applications and virtual machines that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can provide world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data.
Progent's Citrix experts can help you to design, implement, administer, and support a virtual application delivery and management system based on Citrix XenApp. Progent's Cisco CCIE network engineers can help you optimize your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can assist you to manage and support a remote datacenter that features high uptime, enhanced security, and fast disaster recovery.
If you want to revamp your corporate web site, build internal webs for purposes such as HR or employee training, design a powerful web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can provide skilled and proven web developers. Progent's consultants can also help you design and manage a safe, fault-tolerant server and communications infrastructure, including off-site and wireless access, to run your web tools.
Microsoft 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and other Exchange components to lower hardware costs and administrative hassle. You can deploy Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to help your small businesses to evaluate the potential advantages of Microsoft 365 Exchange Online, plan a network topology that aligns with your business needs and budget, carry out an efficient migration from your existing Exchange system to one that includes Microsoft 365 Exchange Online, train your IT team and users, and provide as-needed consulting and troubleshooting.
Progent's Cisco-Premier network consultants can help you to use Cisco's network management utilities alongside a selection of specialized third-party products to create a complete network management strategy in order to keep your network operating reliably, fully utilize expensive resources, guard your data, recover quickly from device breakdown or deliberate assaults, and allow you to expand or repurpose network resources intelligently and economically as your business evolves.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and expert services to provide comprehensive endpoint detection and response.
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network experts can assist you to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, tune, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Cisco IP phone and video IP phone experts can assist you to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications like Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco SRST systems for survivability.
Remote management cards offer network administrators complete control over a server without the requirement for a personal visit. Through these management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and manage a fault-tolerant company network that incorporates remote server management cards and Progent can utilize these remote management cards to provide efficient remote technical support. Progent has experience with a variety of remote management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.