Progent's Cisco-certified CCIE network engineers can assist your company to maintain your legacy PIX 500 or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Progent's support services for patch management provide organizations of all sizes a flexible and affordable solution for assessing, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, peripherals {like printers, network appliances such as switches and wireless access points, and IoT devices like sensors and health monitors.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can save as much as 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.
Progent's Microsoft certified consultants provide small and medium size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical applications rapidly and automatically to appropriate workers, lower software expense and adhere to licensing agreements by determining usage profiles, improve Windows security by improving your knowledge of vulnerability and by delivering critical patches, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by fully exploiting the management capabilities built into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including program and hardware inventory.
Progent's Microsoft-certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-prem implementation of Windows Server 2022.
Progent's support services for patch management provide organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and tracking updates to your servers, endpoint devices printers, infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things devices like alarms and robotics.
Catalyst family of wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing Wi-Fi performance by reducing the impact of RF congestion, improving Wi-Fi uptime with rapid failover, and hardening data security by detecting threats and filtering network traffic according to user class and location. Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.
Progent offers the part-time assistance of a veteran CIO who can offer a broad perspective to assist you select and maintain IT technology to meet your present needs and that can serve as a solid foundation for your future growth. Progent's part-time or temporary CIO consulting services offer financial leverage to companies trying to optimize the impact of their network investment but who are unable or unwilling to add another executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a large staff of engineers certified to maintain all leading operating systems and networking technologies plus a broad range and application software, Progent is in a unique situation to offer unbiased recommendations as well as expert technical support for developing information solutions that match the particular requirements of your business.
Progent's Cisco-certified SIP integration experts can help organizations of any size to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer cost-effective remote or onsite expertise to help businesses to move efficiently to a productive unified communications environment that offers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync for access to a SIP PSTN trunk.
Progent's data center support services are intended for businesses with hardware housed at Internet Data Centers or data center co-location hosting facilities and requiring timely on-site service at the colo facility plus off-site support from Microsoft and Cisco Premier experts. Progent provides a full range of IDC and IDC and colocation support services including network architecture evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and communications infrastructure, development and installation of high availability systems, architecting and implementing layered security structures, firewall integration and support, configuring load balancing environments, and creating high-availability server cluster configurations.
For small businesses considering Progent's network support outsourcing, consulting, or technical support offerings, phone 800-993-9400 or send email to information@progent.com.
Progent can assist your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device management solution or help you to modify your current SCCM 2012 ecosystem to accommodate your evolving business requirements. Also, Progent can help you to build a software foundation that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
If you need assistance writing, improving, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent's expert team of programmers, relational database designers, and software project managers can help make sure you get the job completed on schedule and within budget. Progent's experienced application developers offer affordable and efficient online help for projects as simple as writing Vidual Basic macros for Excel or as challenging as rolling out line-of-business RDBMS applications built on SQL Server or MySQL.
Progent's ProSight Active Security Monitoring (ASM) incorporates cutting edge behavior machine learning tools by SentinelOne to defend endpoints as well as physical and virtual servers against known as well as novel ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
ProSight Active Security Monitoring utilizes cutting edge behavior-based machine learning technology by SentinelOne to defend endpoint devices as well as servers and VMs against familiar and novel ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent offers cost-effective remote support to help businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can show you how to create cloud-centric or hybrid cloud environments that efficiently integrate Amazon AWS resources. Progent offers occasional support to assist you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on schedule and on budget.
Progent's experienced Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, minimizing common OS-specific security holes.
Progent's Support Program for IT Service Providers lets you take advantage of Progent's information technology experts while retaining your own service brand as a transparent arm of your network services staff.
If you are developing Linux-based applications on a network that has Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your area of high-value expertise while avoiding the continual distraction of maintaining your business network. Through the use of smart network monitoring and by providing online and on-site support as your business needs it, Progent offers an affordable solution for supporting an IT network that features high dependability, protection, and performance. Progent's Linux developer support offerings include full-service network support outsourcing, virtual infrastructure, remote and on-premises support and repair, 24x7 monitoring, and Help Desk Call Center outsourcing.
The Progent Test and Training Lab located at the QTS Colocation Center can be used for testing mission-critical applications, creating efficient system upgrade methodologies, evaluating and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent customers without adequate in-house resources to configure proper test environments, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital IT initiatives on schedule.
Progent has created special security service bundles designed to provide larger enterprises a professional and comprehensive network security audit from a group of certified security engineers. All Progent's network security assessment bundles incorporate a collection of procedures like automated scans from within and from beyond the corporate security perimeter, professional analysis of scanned data by accredited security engineers, production of a paper documenting the results, plus an interactive concise executive summary and a detailed interactive outbrief for internal network engineers.
Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy a DR solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
The clustering feature set incorporated into the high-end versions of MS Windows Server 2008 has been radically redesigned to streamline the deployment, setup, and management of server clusters that offer improved levels of network dependability, protection, efficiency, and flexibility. New or improved capabilities include cluster verification, easier setup and deployment, unified cluster administration, redesigned cluster infrastructure for increased uptime, better protection and quorum models, fewer failure points, greater storage and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help you assess the advantages of failover clusters, design and execute an installation, educate your IT staff to administer your cluster environment, deliver ongoing consulting and support services, and produce and validate a workplace recovery procedure.
Progent's certified security consultants can perform NodeZero-based penetration tests to verify your security monitoring and protection tools and policies are correctly configured and effective.
Small to middle size companies can now get all the benefits of System Center Operations Manager and also have fast access to Progent's Microsoft certified network consulting professionals. With Progent's economically priced network support packages, mid-size organizations can choose a simple co-sourcing service program based on Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small company networks enterprise-class availability, security and productivity.
Progent's Windows Server 2019 disaster recovery planning experts can help your business to plan and deploy a DR/BC system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's Microsoft-certified engineers offer in-depth support in deploying, using and troubleshooting all versions of Project, Project Server, and Microsoft Project Online and can deliver a wide variety of cost-effective remote support services based on proven best practices to assist organizations of all sizes to receive all the advantages of this powerful platform. Support services offered by Progent include solution design, software configuration and migration, setting up safe collaboration among onsite and remote or mobile users, network optimization, and specialized online training classes.
Progent's Microsoft-certified engineers can help your company to automate desktop PC software update management by providing expertise with management tools like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Progent's Wi-Fi site survey services help you to design, implement and debug a Wi-Fi LAN customized for your environment, providing you a WLAN that delivers the coverage, speed, density, QoS, security, and roaming ability your company needs. Wi-Fi survey services from Progent include online predictive modeling for planning a Wi-Fi LAN and onsite site survey services for confirming, tuning, and debugging an operational wireless network.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology from SentinelOne to guard endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to automate the entire threat progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks.
Progent offers national remote technical support and consulting services for companies that operate UNIX or Linux networks or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows products. Online technical support offers optimum return for your information technology budget by extending client efficiency and shortening the time charged for network repair services. Advanced online access technology and skilled service specialists and consultants combine to enable Progent to solve the majority of network problems without wasting time and expense by going to your location. In most of cases your IT issues can be remediated by telephone or via a mix of phone support and remote network analysis. Progent can make available Cisco CCIE network experts and CISSP premier security professionals to assist you with the toughest system problems.
Remote server management cards offer IT managers complete control of a server without the requirement for an on-site visit. Through remote management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, implement, and manage a high-availability company network that includes remote server management cards and Progent can use these remote management cards to deliver efficient remote technical support. Progent is familiar with a number of remote management cards including Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
Cisco's Firepower Next Generation Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X firewalls and offer unified management and automation of modern security features such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and execute an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to build and centrally control IT ecosystems that include local offices, data centers, private clouds and public clouds.
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco Premier IT support experts. With Progent's affordably priced IT service programs, small and midsize businesses can select a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide small business networks enterprise-class reliability, protection, and performance.
Progent's consultants can assist you to plan and carry out an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management for both on-premises and Azure assets.
Progent's Cisco-certified SIP integration experts can assist you to design, integrate, maintain, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE-connected SIP trunks and offer affordable remote or onsite support to assist companies to migrate smoothly to an advanced communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Progent offers online and onsite consulting to assist you with any aspect of BI reporting from debugging or modernizing applications to planning and implementing an advanced BI environment. Progent's management reporting consultants can help your company to maintain your existing reporting system, help you to upgrade databases and applications from a discontinued reporting platform to a current solution, and deliver as-needed remote mentoring to meet your specific needs. Progent's business reporting and analytics professionals can provide experience in all popular business intelligence reporting platforms including the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Designer.
Progent is among the most qualified information technology support companies for creating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small companies get all the advantages of Microsoft Exchange Server 2000 under typical scenarios including upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to plan and implement an efficient migration of your current SQL Server environment to any network architecture including local, cloud-based, or hybrid. Progent's consultants can provide online or onsite support services ranging from on-demand architecture assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 project is carried out on time and within budget.
Remote 24x7 network monitoring, proactive alerts, and periodic reports are vital to preserving the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of all sizes can get a degree of network stability that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management options delivered as low-cost service packages created to assist you to identify and resolve a an array of IT network issues before they can disrupt productivity.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
Progent's Microsoft-certified consultants can deliver low-cost remote and on-premises help to carry out your migration to Exchange 2010, produce extensive documentation of your new messaging system, educate your IT team and end users to get them up to speed rapidly on Exchange Server 2010, and provide continuing administrative services and technical help. Progent can also help you upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet applications while supporting increased productivity by making these resources available to legitimate remote users. ISA Server 2006 helps protect corporate applications, services, and data across all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 experts can help you design, deploy, set up, and support ISA Server on your network so that your business achieves a smart and economical balance of security, convenience, and speed.
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Progent's certified Office Word and Microsoft 365 Word consultants offer a broad range of affordable remote support services to assist your organization to maintain your legacy Microsoft Word solution or help you to migrate to a newer release of Office Word. Services available from Progent's Word experts include VBA programming, isolating and fixing compatibility problems between various versions of Office Word, integrating Office Word with other Office apps such as Excel and Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and remote training sessions customized for your special requirements.
Progent's pricing policy is to charge for online support and in-person help by the minute. Consequently, you are charged just for received services. Progent does not demand a more expensive rate for after-hours or urgent service, and inside California or in areas where Progent provides on-premises support, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no minimum charge and requires no monthly commitment for services delivered during regular business hours. Many support organizations demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids big invoices for quick fixes so you will not be tempted to permit simple problems to stay unaddressed.
If you have a small business network with 10 to 50 network users, Progent's computer outsourcing services free your company from dependence on single freelance consultant while giving you affordable and reliable access to enterprise-class network expertise. By delivering IT support service when you require it, providing advanced expertise for key technologies, delivering unique services such as 24x7 server monitoring, and charging only for services you receive, Progent offers you an economical solution for maximizing the productivity of your small office network. Progent is the intelligent way for small businesses to create and maintain a robust and safe information network and to have quick access to the experienced help ordinarily available only to enterprises who can support a large in-house IT group.