macOS and OS X, Linux, Solaris Expertise
UNIX Consultants:
Consulting Services for UNIX, Linux, Solaris Software Developers
If you are developing UNIX, Linux, or Sun Solaris software on a network that includes Windows-based servers, desktops and applications, Progent offers IT outsourcing and support services that keep your network up and running while freeing you to focus on your area of high-value expertise. By using automated server monitoring and providing remote and on-site support as you need it, Progent offers developers an affordable way to maintain an IT network that features high availability, security and performance.
Progent's support services that can benefit developers include:
- Comprehensive IT Outsourcing
Progent's network support outsourcing service gives UNIX, Linux, and Sun Solaris developers contact with skilled consulting engineers to support and administer your business network without the expense and hassle of keeping your own internal network support team. Progent's information technology outsourcing enables UNIX and Linux software developers to concentrate on core competitive projects while still having the benefits of expert IT services. Progent has produced a Small Business IT Outsourcing White Paper that summarizes ways that outsourcing can conserve budgets and improve productivity. - Virtual Server Infrastructure
Progent can show you how to reduce the need for physical servers and leverage your company's investment in fault-tolerant products by designing a virtual server infrastructure with technology including VMware Server. A virtual infrastructure allows UNIX and Linux developers working in a mostly Microsoft Windows environment to consolidate expensive computing investments by partitioning servers into protected, logical components that are easy to manage and can affordably and safely accommodate a variety of developer operating systems such as UNIX and Linux. Progent's network consultants can show you how to create reliable physical and virtual system architectures that are ideal for developing and testing new software products. - Online and On-site Support and Troubleshooting
Progent's nationwide online technical support and troubleshooting services are ideal for UNIX, Linux, and Sun Solaris product developers operating in a mostly Microsoft Windows environment. Online technical support offers maximum leverage for your IT budget. Advanced remote access technology and experienced technicians and consultants combine to enable Progent to resolve most network issues without squandering time and expense by traveling to your location. Telephone-based support can be escalated to onsite technical service and troubleshooting if necessary, but in most of situations your network issues can be dealt with by telephone or via a mix of phone help and online access. Progent's on-premises support is offered in major cities across the U.S. - Proactive Network Monitoring
Progent's round-the-clock network management services are enabled by Microsoft Operations Manager 2007, state-of-the-art technology that proactively monitors vital servers to identify potential problems before they cause network crashes. Microsoft Operations Manager 2007 automatically scans event archives from strategic servers, then organizes and evaluates these network events according to a comprehensive support database. When System Center Operations Manager detects an anomaly, it launches special remedial routines or generates alarms to warn selected service technicians. Microsoft System Center Operations Manager also generates trend summaries so you can determine the vitality of your information system. - Help Desk Call Center Support
Progent's Helpdesk Support Services are designed for businesses who have to work within a limited IT budget yet who need immediate access to a Call Center with expert telephone assistance and full escalation support. Key components include help desk call center remote service for desktop support and network troubleshooting, safe remote access to allow Progent's support experts to observe exactly what your clients experience in order to fix issues quickly, and intelligent prioritization and escalation.
If you are a UNIX and Linux developer who needs comprehensive IT support for a mostly Microsoft Windows system, contact Progent at
Progent's Microsoft, Cisco, and Applications Expertise
Progent's Microsoft and Cisco authorized consultants provide clients in San Francisco, Silicon Valley, and in cities nationwide a broad range of expertise covering the fundamental IT needs shared by typical small business networks. Progent's core consulting areas include system integration, Microsoft Exchange consulting, system security support and HelpDesk outsourcing and staffing. Progent's Application Experts Team offers deep expertise in specific application topics. By offering a one-stop source for information technology generalists and experts, Progent is able to tailor quick, cost-effective and thorough IT solutions that address the exact needs of your organization.
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Consulting ProSight DPS ECHO Hybrid Cloud Backup/Recovery
ProSight ECHO Data Backup and Restore Services Consultancy
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses a low-cost end-to-end service for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical files, applications and VMs that have become unavailable or corrupted due to hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced support to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical data.
Remote Consulting Support Desk Services
Emergency Support Desk Services Integration
Progent's Co-managed Help Desk service allows your IT organization to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's roster of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation platform for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
IT Outsourcing Examples Whitepapers
IT Outsourcing and Co-sourcing White Paper
Progent's IT outsourcing packages offer affordable computer support for medium-size businesses. Whether it includes planning system architecture, creating an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or developing a web-based business solution, outsourcing your IT engineering services can reduce costs and minimize uncertainties, permitting network support expenses to increase in a more linear and controlled manner than is feasible by amassing a bulky, all-purpose internal network support organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and robust system architecture for your vital Windows-based applications including Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
Help and Support Failover Clusters Windows Server 2012
MCSE Expert Certified Windows 2012 Failover Clustering Online Consulting
Progent's Microsoft-certified failover clustering consultants can help companies of all sizes to evaluate the benefits of utilizing Microsoft Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery solution, help you to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and show you how to centralize the management of failover clusters.
Offsite Workforce Helpdesk Services Integration
24-7 Offsite Workers Helpdesk Services Computer Consultants
Progent offers small and medium-size businesses supplemental or comprehensive Help Desk support services for telecommuters.
MS SQL Server Programmer
SQL Integration Firm
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the fast development of a new generation of enterprise-class programs that can give your business a critical competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
NetApp MetroCluster and FlexPod Professionals
NetApp MetroCluster and FlexPod Consultant
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with replication to provide fast, zero RPO disaster recovery between sites located as far as 185 miles (300km) away from one another. Progent's team of seasoned IT experts can assist your business to plan, configure, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your technical needs and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by providing guidance with procedures such as assigning shelf IDs, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery system to prove compliance with industry standards and government requirements.
24-Hour Troubleshooting Barracuda Backup and vSphere
Remote Troubleshooting Barracuda Backup Encrypted Appliance
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware appliance built by Barracuda or a virtual appliance with similar features but which uses your existing storage infrastructure. Barracuda Backup protects vital business data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting support services to assist you to plan, integrate, manage and troubleshoot a backup and disaster recovery solution built on Barracuda technology.
24/7 Microsoft Dynamics Power BI Reporting
Dynamics GP Refreshable Excel Reports Design Firm
Microsoft Dynamics GP/Great Plains software includes analysis and reporting features that let you track all operations, revenues and expenses, and sales patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can enable you to design reports that let you analyze your business more thoroughly, turning uncooked data into valuable management information. Progent can enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer custom line-of-business software development and eCommerce applications that work seamlessly with Microsoft Dynamics GP/Great Plains.
Aironet 4800 Access Point Technical Support
Biggest Aironet 3700 Access Point Outsourcing
Progent's Cisco certified Wi-Fi consultants can provide economical remote and onsite help for both legacy and current 802.11ac Aironet wireless access points and Progent can help your business to design and maintain Wi-Fi solutions that incorporate indoor and outside/industrial Aironet access points.
Oracle database administration Audit
After Hours Consultant Services MySQL Clustering
Progent's team of expert programmers, relational database designers, and program management consultants can help enterprise clients to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can help customers fill in expertise gaps by offering database architects and software programmers experienced in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with other applications like Microsoft SQL and Excel to build data-intensive intranets and portal sites. Progent also can provide expertise with web development technologies and can help clients to build, enhance, troubleshoot, or port web applications to utilize the most current web technology.
Engineers Sodinokibi ransomware protection and recovery
Hermes ransomware protection and recovery Engineer
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior machine learning technology by SentinelOne to defend endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a unified platform to automate the complete threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.
MySQL development Professional
Upgrade Consulting MySQL database
Progent offers affordable remote access to an Oracle-certified MySQL administrator or software developer and can help businesses of all sizes to configure and support MySQL within a dependable network environment that offers advanced speed, expandability, and security. Progent also has experience helping companies migrate databases from Oracle to MySQL.
ProSight NinjaOne RMM Remote Server Management Help and Support
ProSight NinjaOne Server and Desktop Management Technical Consultant
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the health of vital assets.
Consultant CRISC Certified Risk and Information Systems Control Manager
CRISC Risk and Information Systems Control Consulting
Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) strategy following best practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.
Help Desk Management Services Consultants
Helpdesk Services Network Consultant
Progent's Microsoft authorized Consultants offer several service programs to help mid-size and large companies create an efficient and successful internal Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help companies analyze the various top level Help Desk application programs on the market and determine which products might be excessively expensive, lack critical features, or align badly with your company's business goals. Progent also provides temporary staffing for companies who want to reinforce their internal Help Desk team for special tasks or to substitute for absent or indisposed personnel.
Professionals Cybersecurity Vulnerability Assessment
Services Cybersecurity Vulnerability Assessment
Progent has created special network security service bundles designed to provide larger institutions an independent and comprehensive security assessment from a team of premier security consultants. All Progent's security evaluation packages feature a suite of services like network scans from inside and from outside the corporate security perimeter, expert analysis of scanned data by certified security engineers, production of a paper documenting the results, plus an interactive concise executive summary and a detailed interactive review for internal IT engineers.
24-Hour Operations Manager Network Consultants
24x7 Network Technology Consulting Services
Remote 24x7 monitoring, automated alerts, and actionable analytical reporting are vital to preserving the health of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of all sizes can get a level of protection that was once limited to large enterprises. Progent can provide several RMM solutions delivered as economical service packages designed to assist your company to detect and resolve a an array of network problems before they can hurt your business.
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