Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or modernize .NET applications quickly and affordably.
Progent is committed to information transfer from Progent's support experts to clients. By educating clients to resolve problems that are within their comfort zone, Progent can focus on offering hard-to-find services where Progent faces little competition. Small businesses who utilize familiar independent consultants or who maintain internal support staffs benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more reliable, protected, and productive.
Microsoft ISA 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching platform for securing the Internet-facing networks of any sized business against a wide variety of attacks. Progent's certified ISA Server 2006 support professionals can show you how to design, cost-justify, pilot, implement, configure and support the any edition of ISA Server 2006 on your network.
Progent's Cisco-certified wireless consulting experts can help organizations of all sizes to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi access point solutions to achieve the throughput, range, capacity, scale, security and ease of management needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable online and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet APs and Progent can help you design and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.
Progent offers online and on premises expertise to assist you with any facet of business intelligence (BI) reporting from debugging or enhancing reports to designing and deploying a comprehensive BI solution. Progent's BI consultants can help your company to support your existing reporting system, assist you to migrate reports from a legacy reporting product to a current one, and provide as-needed remote training tailored to your specific needs. Progent's management reporting and analytics consultants offer experience in the leading business intelligence reporting and visualization tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.
Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite consulting services to assist you to plan, deploy, optimize and debug a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.
ProSight Reporting is an expanding family of in-depth reporting plug-ins created to integrate with the industry's leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Stealth intrusion checking is an important part of any comprehensive IT system security plan. Progent's security experts can run thorough penetration tests without the knowledge of your company's in-house network support resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection alerts and event history monitoring are correctly configured and consistently monitored. Progent can implement continuous autonomous PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and dangerous product defaults can be chained together by threat actors into the multi-vector attacks common to the latest strains of ransomware.
Progent's Windows Server 2016 disaster recovery experts can help your organization to plan and deploy a DR system based on Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness.
Progent offers fast remote access to Cisco CCIE network infrastructure experts. Progent's CCIE engineers can connect to your network via powerful remote diagnostic utilities to provide quick and economical troubleshooting and remediation of urgent network infrastructure issues.
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in important areas such as multitenancy, agile infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce IT costs and improve productivity.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can save as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it.
Progent can assist you to plan an upgrade to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Progent's Microsoft-certified professionals offer computer support and IT consulting expertise for Exchange Server 2003, Windows Server 2003, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, administration, and support expertise for Exchange Server 2003 include planning, installation, project management, local and off-site technical support, Help Desk outsourcing, expert security evaluation, and full-service IT outsourcing.
Progent's Power BI experts can help your business to design, deploy, maintain, update or troubleshoot your Power BI business analytics solution. Progent can also help you to prep your target data for Power BI reports and dashboards. Progent can help you implement and manage an on-premises, cloud based, or hybrid architecture to run Power BI.
Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and integrated email/telephony solutions for companies. Progent offers affordable Microsoft Exchange Server support services to enhance email security and virus defense, achieve high availability email, and facilitate remote and wireless email access. Progent's Microsoft Exchange help and support services can aid you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's experienced ransomware recovery consultants can assist you to restore a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering through cutting-edge tools packaged within a single agent managed from a single console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you demonstrate compliance with legal and industry data protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate action. Progent's consultants can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware.
Progent's colocation center IT services are intended for businesses with hardware located at Internet Data Centers or data center co-location hosting facilities and in need of on-demand on-site help at the colo site as well as remote help from Microsoft and Cisco Certified experts. Progent provides a full range of data center and IDC and colocation consulting services such as system topology evaluation, Windows and UNIX server installation and maintenance, tech support for server and telecommunications infrastructure, design and installation of non-stop systems, defining and implementing layered security defenses, firewall integration and support, designing load balancing solutions, and creating fault tolerant server cluster systems.
Progent offers the guidance of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and budgetary guidelines.
Progent's data protection experts can assist your company to create, deploy and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 offers file or image backup/recovery for VMs and physical computers, works with all leading public clouds, and permits businesses to build a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss caused by user miscues, system errors, ill-intentioned insiders, and external attacks such as ransomware. To learn more, see ProSight Data Protection Services 360 Backup services.
For over 20 years, Progent has provided affordable IT design, configuration, troubleshooting, security services, and development for information networks of all sizes.
Microsoft 365, formerly branded Office 365, is Microsoft's expanding family of productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are offered in a variety of subscription plans intended for markets from students and households to enterprises. Progent offers quick and affordable remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Google Android platforms. Progent can assist you to understand the wealth of subscription plans offered with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid networks that transparently combine local and cloud-based resources.
Progent's UNIX platform consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient one-stop consulting firm to help you build and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
The new ASA 5500-X Family of firewalls with Firepower Services deliver significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's certified engineers offer technical support and network consulting services for Microsoft Exchange Server 2003, Windows Server 2003, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, administration, and troubleshooting expertise for Exchange 2003 Server include planning, deployment, documentation, local and off-site troubleshooting, Help Desk Call Center support, certified security evaluation, and full-service IT outsourcing.
Progent's Ekahau-certified Wi-Fi site design consultants can help your business to design, implement, optimize, manage and troubleshoot a Wi-Fi solution optimized for your building. Progent can provide remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for resolving RF issues, and Ekahau Insights for managing the performance of multiple Wi-Fi sites.
Progent's wireless engineers can help small organizations plan, select, test, configure and maintain secure building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of protection that matches or excels wired interfaces. Progent offers expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to select and install the wireless connectivity solutions that match your company requirements.
Microsoft 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and associated Exchange infrastructure to lower capital costs and administrative overhead. You can configure Exchange Online to host all your Exchange mailboxes, or you can run a hybrid architecture that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to assist your small businesses to assess the benefits of Microsoft 365 Exchange Online, plan a solution that makes sense for your business needs and budget, carry out a non-disruptive migration from your current Exchange system to one that includes Microsoft 365 Exchange Online, train your management staff and end users, and provide ongoing consulting and troubleshooting.
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and are able to create or enhance .NET apps quickly and at low cost.
The cluster feature set incorporated into the high-end editions of Windows Server 2008 has been dramatically re-engineered to simplify the installation, configuration, and maintenance of server clusters that offer improved levels of system dependability, security, efficiency, and flexibility. New or enhanced features include cluster Validation, revamped setup and deployment, improved cluster management, new cluster infrastructure for increased uptime, hardened security and quorum structure, fewer failure points, more storage and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help you assess the business benefits of Windows clustering, design and execute an installation, train your network support staff to administer your cluster environment, deliver continuing consulting and technical help services, and produce and test a disaster recovery procedure.
Before Progent's MOM-based solution, system problems were handled reactively, once workers complained about them. With the benefit of proactive, automated warnings and trend reports sent by MOM, Progent is now able to address system problems before they becomes serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before customers suspect that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to provide small company networks enterprise-class reliability, security and performance.
Cisco Certified Experts Solaris Tech Support Outsource
Progent's Microsoft-certified ISA Server consulting experts have extensive experience creating Microsoft-based security designs for IT networks with many locations, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business design and implement a configuration of ISA Server 2004 that meets your information protection needs without limiting your productivity.
Progent provided a wireless networking solution that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate locations as far as 2.5 miles apart and can reach even longer ranges. This wireless solution provided improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it provided immunity to local interference.
Les Kent has a 35-year track record of successful technology integration, business management, sales, and operations. He has demonstrated a knack for creating sophisticated information technology solutions during his time as as a network architect, programmer, project manager, deployment consultant, and problem solver for small companies, start-ups, and major corporations.
If you are an information technology consultant with technical support expertise, joining Progent and assisting Progent's clients will enhance your skills via collaboration with Progent's staff of mutually supportive, world-class consulting experts. Progent's concentration on offering IT consulting and technical help to small and midsize companies will give you the opportunity to consult closely with business leaders and contribute tangibly to the growth of dynamic organizations. Also, Our virtual office network offers the most advanced technology for remote support and wireless connectivity to help you to deliver fast solutions when you troubleshoot mission-critical problems.
Progent can assist small and mid-size companies to deploy and troubleshoot video conferencing technology to allow their telecommuters to communicate efficiently with fellow workers and clients.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes AI software and advanced services to provide cutting-edge endpoint detection and response.
Progent's Cisco Meraki wireless AP consultants offer online and on-premises support services to help organizations of any size to design, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as switches, ASR routers and firewalls to create a cohesive ecosystem that provides identical access, performance, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or device.
Progent's Microsoft-certified consultants can provide cost-effective remote technical support and programming services to assist you to design, deploy, administer, and maintain Microsoft SharePoint 2010 environments that can involve web pages that can function as portals, extranets, document management applications, wikis, data warehouses, business analytics, enterprise search, workflows, and other utilities to support and enhance information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's familiar office productivity applications like Office Excel, Word, Outlook, and Visio. Progent can assist you to migrate from earlier versions of SharePoint or move a mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
Progent's certified Windows Server 2019 consultants can help your company to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent's Technical Response Center offers low-cost nationwide after-hours remote troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer 24x7 telephone support and remote direct computer access to isolate and resolve technical problems quickly and economically.
Progent's certified cybersecurity consultants can run NodeZero-based penetration tests to make sure your security defense tools and policies are properly configured and effective.
Progent can help your business in all facets of your migration to Exchange 2016 including designing high availability system topology for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, databases and log files; configuring HLB for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Microsoft engineers can provide in-depth expertise in implementing, using and debugging any edition of Project, Microsoft Project Server, and Project Online and can deliver a broad range of affordable remote consulting services based on industry best practices to help businesses of all sizes to receive all the advantages of this powerful platform. Support services offered by Progent include solution design, software configuration and upgrades, strategies for secure file and status sharing among onsite and offsite users, network optimization, and specialized webinar training.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's consulting engineers under your own brand as a transparent arm of your IT services team.
Microsoft Office Communications Server provides Instant Messaging and presence as part of an extensible, world-class package featuring enhanced security, transparent integration with popular Microsoft products, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your organization can realize cost savings and elevated business efficiencies, enhanced worker productivity, and better intellectual property protection with this easy-to-administer, fault-tolerant solution. Successful implementations of Microsoft Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-authorized consultants can provide the expertise necessary to deliver all the advantages of Office Communications Server across your entire corporation.
Our compensation model is built on contribution, so similar to working as an independent consultant, your income is directly driven by your generated revenue. Certain of our support staff stress quality of life and choose to work at an easy pace, utilizing our self-determined schedule to pursue personal enthusiasms such as hiking, car racing, snow boarding, fishing, vacations, or sharing free time with relatives and friends. Other consultants take advantage of the chance to earn major dollars through hard work and long days. Progent completely supports both sides of the spectrum plus everything in between.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses advanced remote monitoring and management techniques to keep your network operating at peak levels by checking the health of vital devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT management personnel and your assigned Progent consultant so any potential problems can be addressed before they can impact your business.
For small businesses considering Progent's IT outsourcing, consulting, or technical support services, phone 800-993-9400 or send email to information@progent.com.
Progent's CISSP-premier cybersecurity experts can assist businesses of all sizes with any aspect of IT security. Progent can create efficient security solutions that guard a small business against advanced threats or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid networks that support local, online, and mobile clients accessing network resources spread over multiple physical sites and public and private clouds.
Progent's Citrix consultants can help your business to plan, deploy, administer, and troubleshoot a virtual application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your infrastructure for delivering server and client-side applications, and Progent's remote datacenter support consultants can assist you to manage and maintain a remote datacenter that offers high uptime, advanced protection, and fast recovery.
Progent can provide comprehensive help for every phase of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management services, site analysis, project planning, specification of new software and equipment needed, suggested sourcing, pilot testing at customer site or at Progent's testing facility, setting up transitional coexistence between Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous servers, and webinar training for client's IT staff and users.
Cisco Cisco Unified Communications Manager, previously branded CallManager, is the core of Cisco's collaboration solution. CUCM and Cisco Unified CM Express (CME) provide a location-independent IP-PBX by integrating with apps like Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver efficient and budget-friendly online and onsite expertise to help organizations of all sizes to create and maintain Unified CM environments by providing Cisco Unified Communications Manager integration and technical support services that deliver optimum productivity. Progent's consultants can help with any aspect of CUCM setup and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for high availability, capacity planning, and integration with Exchange Server.
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud architectures and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite services to help you to design, install, optimize and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup software.
Progent's seasoned ransomware recovery consultants can assist your business to reconstruct an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's application experts can provide in-depth support, software development, integration help, and online classes for leading business applications that address vital areas including ERP and MRP, general accounting, management reporting, web application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of experience delivering high-level consulting support online, Progent can help clients throughout the U.S. to save the time and expense related to travel and on-site activity without sacrificing the effectiveness of consulting services.