Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and introduces important innovations plus a revamped structure. These improvements affect key areas like ease of administration, high availability (HA), compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, design a cost-effective validation and deployment strategy, and educate your IT team to manage your Exchange 2013 solution. Progent also offers ongoing online consulting and management services for Exchange 2013.
Progent's Microsoft certified consultants provide small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install important applications rapidly and reliably to appropriate users, lower product expense and adhere to licensing agreements by determining usage profiles, improve Windows protection by increasing your awareness of weak points and by delivering targeted updates, manage your external workforce through industry standards independent of connection or geography, and lower operational expenses by fully exploiting the administrative capabilities built into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including software and hardware inventory.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all facets of remote desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Help Desk services are provided at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.
DoubleTake/Carbonite Software publishes a family of products designed to provide small companies a range of cost-effective solutions for replicating and restoring business-critical applications such as Microsoft Exchange Server, SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have extensive experience incorporating DoubleTake/Carbonite technology into small company information networks to achieve a high state of fault tolerance and business continuity readiness at a budget-friendly cost.
Progent can deliver a broad array of cost-effective support services to help your company to deploy, integrate, repair, and manage workstations and notebooks based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online help for single computers or laptops or work with you to design and carry out a company-wide migration to new or revised operating system software and business applications. Progent can also provide consultants and technicians to help you to plan for and complete an office relocation or consolidation designed to cause the least possible interruption to your business.
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified recovery functions for Microsoft networks. Data Protection Manager 2016 offers application-aware protection for key workloads such as Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V and VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to plan, implement, administer, and troubleshoot a multi-site backup/restore system powered by Data Protection Manager 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from a legacy solution, and Progent can tune your SCDPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide as-needed guidance to resolve challenging issues or deliver comprehensive project management support to help you finish your SCDPM 2016 initiative on time and within your budget.
Progent's Microsoft-certified consultants can provide online or onsite expertise to help organizations of all sizes to design, implement, manage, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier releases of SCDPM or from another backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for resolving especially stubborn issues, or full project management services. Progent's consultants can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's Check Point firewall consultants can show you how to plan, configure, and manage firewall environments that rely on Check Point NGFW security gateways and Check Point's cloud-based security services. Progent can also help you maintain legacy Check Point firewalls or migrate smoothly to Check Point's next-generation firewalls.
Microsoft System Center 2016 Operations Manager helps to ensure top performance and dependable availability for key applications by offering unified, cross-platform monitoring of physical and virtual infrastructure deployed across local datacenters and private and public clouds. Progent's consulting group can provide advanced remote and onsite expertise to help organizations of all sizes to design, implement, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can assist your company to move to Operations Manager 2016 from older versions of Operations Manager or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 environment to include resources based in public clouds including Microsoft Azure and Amazon AWS.
Barracuda's value-priced CloudGen Firewall appliances combine web filtering, safe remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust support with centrally managed and monitored services throughout your whole enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the expertise to be your one-stop source for network guidance, maintenance, training, and security consulting.
Progent can provide online and onsite expertise to assist you with any aspect of business intelligence (BI) reporting from debugging or modernizing reports to designing and deploying a comprehensive BI solution. Progent's management reporting consultants can help your company to maintain your existing BI environment, help you to upgrade databases and applications from a legacy reporting product to a current solution, and provide as-needed remote training to meet your individual needs. Progent's business reporting consultants can provide experience in all popular business intelligence reporting platforms such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
The server cluster technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been radically redesigned to simplify the installation, configuration, and maintenance of clusters that offer greater levels of system dependability, security, performance, and versatility. New or enhanced capabilities include automated cluster Validation, easier setup and deployment, unified cluster management, redesigned cluster architecture for maximum availability, better protection and quorum structure, elimination of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help your company assess the business benefits of failover clusters, plan and execute an installation, educate your network support staff to manage your failover clusters, deliver ongoing consulting and technical help services, and create and validate a disaster recovery procedure.
Progent's CISSP-premier network security experts can help organizations of all sizes with any aspect of IT security. Progent can create cost-effective security solutions that guard a small business against advanced threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile users accessing IT resources distributed over multiple physical datacenters and various clouds.
Progent's Sun Solaris family consulting services provide small companies and developers assistance with administering and maintaining Solaris systems that coexist with Microsoft-based technology. Progent offers your organization contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad array of expertise provides you with an easy one-stop consulting firm to show you how to build and maintain a protected and robust cross-platform network and communications solution that supports Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent's certified engineers can help your company to evaluate Windows 7 to verify application and driver compatibility and to determine its speed and reliability operating in your environment. Progent's consultants can also help you to evaluate the likely business advantages of moving to Microsoft Windows 7. If Windows 7 fits your business strategy, Progent can help you to design and execute a non-disruptive deployment of Microsoft Windows 7 from a your current release of Microsoft Windows.
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Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's certified Windows 2000 consultants can help you optimize the capability of your existing Windows 2K Servers and can streamline network administration, offer tech support and troubleshooting, and strengthen security. Progent can also help you create, justify, and implement a strategy to migrate from Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in designing test programs to reduce the obstacles associated with migrating to Windows 2003 Server by uncovering potential hardware and application compatibility issues.
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Progent's experienced ransomware recovery experts can help your business to reconstruct an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's Windows 11 experts offer a variety of services for Windows 11 including cloud and hybrid solutions, mobile device management, at-home workforce access, data and identity security, streamlined provisioning, and Help Desk services.
Progent's Microsoft-certified experts offer companies of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently connecting people, teams and information. Microsoft SharePoint offers a central location for your employees or clients to connect to, organize, share and manipulate useful information, documents, and applications and to interact with other people. SharePoint enables quicker and better decisions, more effective access across teams and more economical business practices. Windows SharePoint Services join employees, customers, workgroups and major tasks with the data they've created in a way that makes data convenient to locate, retrieve and re-use. Progent's certified SharePoint consultants can help you to manage your existing SharePoint solution or migrate to the current version of SharePoint.
If your company runs a Solaris environment or a multi-OS network, Progent's CISM and CISSP-premier security specialists can help your entire organization in a wide array of security areas such as security administration procedures, security architecture and strategies, connection management systems and techniques, applications development security, business processes security, physical security, communications, infrastructure and web security, and disaster recovery planning. CISM and CISSP stipulate the fundamental competencies and worldwide standards of knowledge that information security managers are expected to possess. These accreditations offer IT management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have the experience and theory to deliver effective security management and engineering services.
Progent provides small businesses a pair of specially designed security inventory scanning packages that include, for a preset price, remotely managed scans of your security profile which are analyzed by professional information security specialists who assess the results of the remote scan, deliver objective summaries of your current network security, and offer suggestions for improvements. Progent has developed two complementary network security inventory scanning packages for external and internal security scanning that are priced to meet the budgets of small businesses while offering enterprise-quality evaluations of your network's exposure to attack.
Progent's Microsoft-expert engineers can help you to update your application servers and/or workstations from 32 to 64 bits. Progent can help your company to calculate the risks and advantages of moving to 64-bit computing, plan an efficient migration process that reduces operational interruptions, and offer economical, expert remote help to assist your organization to install 64-bit operating systems and application programs on your existing hardware.
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and fixing SCOM environments and offer companies of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to fix serious problems detected by System Center 2012 Operations Manager.
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Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include expertise with the integration of third-party add-ons to Exchange Server 2007 that are best aligned to your business goals.
Progent's ProSight Email Guard uses the technology of top data security companies to deliver web-based management and world-class protection for all your email traffic. The powerful architecture of ProSight Email Guard combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's onsite security gateway device provides a further level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
Progent's team of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on industry background, at the forefront of IT support, executing a broad variety of technical tasks for an extensive array of businesses. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide leading practices standards that Progent teaches its consulting team. This ensures that you get not only world-class IT help, but also a support engineer with proven methods for applying computer knowledge to repair actual IT problems quickly.
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Progent's Experts Group offers consulting in key technologies such as Apple OS integration and applications; Consulting for Linux-based, UNIX, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and vertical program support; Chief Information Officer, business analyst, and project management services; Special program design and deployment; Web site, eCommerce, EDI, and customer information portal design and deployment; SQL support and performance help; Business intelligence consulting; and Telecommunications architecture support.
Microsoft ISA 2006 is a multi-functional gateway that provides a powerful application layer firewall, virtual private network, proxy, and Web caching platform for protecting the Internet-facing applications of any organization against a wide variety of attacks. Progent's certified ISA Server consultants can show you how to design, rationalize, pilot, install, customize and manage the any version of ISA Server on your network.
Progent imposes no startup charge and requires no retainer for support services provided during regular business hours. Progent's one-minute granularity avoids big bills for fast solutions so you will not be forced to permit minor problems to stay unaddressed.
Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, create test systems and migration strategies, install Windows Server 2008 with your network environment and applications, train your IT staff how to run new administration utilities, and provide ongoing consulting and technical support via budget-friendly alternatives including Help Desk support and online technical assistance.
Dynamics GP/Great Plains software includes analysis and reporting features that let you monitor all operations, sales and spending, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can help you create reports that allow you to understand your business more thoroughly, turning raw data into useful business information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer custom line-of-business software development and eCommerce solutions that integrate seamlessly with Dynamics GP.
Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices.
Nexus series switches are intended to deliver the speed, expandability, resilience, cloud readiness, capacity, security and manageability needed to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises support services to assist your IT staff to plan an efficient network topology, build test environments to validate your network design, install and configure Nexus switches, define and enforce appropriate policies, perform security and compliance assessments, set up proactive monitoring, fully utilize resources through virtualization technologies, troubleshoot switching and routing issues, optimize performance, plan for expected growth, and take advantage of the advanced high-availability (HA) capabilities available for Nexus family of switches. Progent's consultants can also assist your business to migrate non-disruptively from outdated Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Progent can assist your organization in any phase of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and setting up Outlook.
Progent offers several network security service bundles designed to deliver larger enterprises an independent and comprehensive security assessment from a team of certified security consultants. All Progent's security evaluation packages feature a collection of procedures including network scans from inside and from beyond your company firewall, expert interpretation of scanned data by certified security engineers, production of a report documenting the results, plus a live concise executive summary and an in-depth live review for in-house network engineers.
Progent's Cisco Catalyst 802.11ax AP experts can provide economical remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points.
Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, remote access, SSL VPN, secure SD-WAN, and Zero-Trust support along with centralized management throughout your complete enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Azure, AWS, and Google Cloud Platform (GCP). Progent has the depth of skill to be your one-stop resource for technical help, administration, education, and cybersecurity expertise.
Progent's Meraki wireless access point consultants provide online and on-premises support to assist organizations of all sizes to design, deploy, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including switches, routers and firewalls to build a seamless ecosystem that provides the same access, performance, security compliance, ease of management and availability for wired and wireless users irrespective of their mobility or computing device.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a DR solution based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point.
Windows Server 2008 is a major step forward in making IT systems more protected and fault tolerant, easier to virtualize and administer, higher performing, and able to provide a better environment for web publishing. Progent can assist your company get the most from the improvements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, education, staffing, network monitoring, and security services.
Progent's Microsoft-certified experts offer small and medium sized companies computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and information. SharePoint Portal Server provides a central spot for your employees or customers to access, organize, share and manipulate useful information, documents, and software and to communicate with other people. It enables faster and better decisions, more efficient access across teams and more economical business practices. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge available inside and without an organization. Windows SharePoint Services connect workers, customers, teams and major tasks with the information they've created in a manner that makes data convenient to find, retrieve and re-use.
Progent's Shared Help Desk service makes it possible for your IT organization to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's roster of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Cisco's security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the versatility to evolve with your growing business requirements. Progent's Cisco-Premier network consultants are familiar with Cisco's complete line of hardware and software targeted at eliminating data pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can show you how to integrate Cisco technology to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control framework for user authentication, authorization, and accounting from a graphical Web interface.
Progent's certified ISA Server consultants have broad backgrounds developing Microsoft-based security designs for IT networks with multiple sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small or mid-size business plan and deploy a configuration of Microsoft ISA Server 2004 that meets your information security needs without restricting your productivity.
Progent's Microsoft-certified failover clustering experts can help companies of all sizes to assess the advantages of utilizing Windows Server 2012 failover clustering technology to build an advanced fault-tolerant/disaster recovery solution, help you to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual machines, and help you to streamline the administration of failover clusters.
Progent's Apple Mac experts can promote the creative facets of Macintosh environments by providing consulting services and training in imaging, sound, and video. Progent's support professionals offer help in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post production facility.
Progent's Microsoft-certified consultants have two decades of background providing e-mail and integrated email/telephony solutions for businesses. Progent offers affordable Microsoft Exchange Server support services to enhance email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email access. Progent's Microsoft Exchange help and support services can aid you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that incorporates AI software and expert services to provide comprehensive endpoint detection and response (EDR).