Security and Compliance and Information Assurance Consulting
Walnut Creek Business IT Network Infrastructure
To get immediate remote help with data security issues, companies in Walnut Creek California have access to world-class expertise by contacting Progent's certified security professionals. Progent's remote support staff is available to offer efficient and economical help with security problems that threaten the viability of your IT network. Progent's security consultants are premier to provide help for systems powered by Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can deliver advanced guidance for critical cybersecurity and restoration solutions such as AI-driven End Point Protection and Response, Managed Detection and Response, full system restore validation, immutable backup, and off-premises backup. Progent's wide selection of services addresses firewall configuration, email security, protected network architecture, and disaster recovery planning. Progent's support staff has earned the world's top security accreditations including Certified Information Systems Auditor and Information System Security Architecture Professional.
Progent provides online security assistance on a by-the-minute basis with no minimum minutes and no extra charges for sign-up or off-hour service. By billing per minute and by providing world-class support, Progent's pricing structure keeps expenses under control and avoids situations where quick solutions entail big bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT personnel are likely to take longer to recognize a breach and are least able to mount a rapid and coordinated defense. The more lateral progress ransomware is able to manage inside a victim's network, the more time it takes to restore core IT services and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to help organizations to take the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can help you to locate and quarantine infected devices and protect undamaged assets from being compromised. If your network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Attacked: What Should We Do Now?
If you are currently fighting a network security crisis other than ransomware, refer to Progent's Emergency Online Technical Support to find out how to get fast assistance. Progent maintains a pool of certified cybersecurity experts who can provide remote and onsite assistance that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to guard against future attacks.
For organizations who have prepared carefully for an attack, the step-by-step incident handling procedure promoted by Global Information Assurance Certification is Progent's preferred method of reacting to a major security attack.
Overview of Progent's Security Expertise
Managing data protection as well as preparedness for recovering vital information and systems following an attack demands an on-going effort that entails a variety of tools and procedures. Progent's security professionals can help your organization at all levels in your attempt to secure your information network, from security audits to creating a comprehensive security plan. Important technologies supported by Progent's experts include Security Planning and Prevention, Information Restoration and Security Forensics, and Managed Filtering of E-mail-Borne Threats.
Planning and Implementing Protected Environments
Every business ought to have a thoroughly considered security strategy that incorporates both preventive and reactive elements. The pre-attack plan is a set of steps that works to reduce security gaps. The post-attack plan specifies procedures to help IT personnel to assess the losses resulting from an attack, remediate the damage, document the experience, and revive network functions as soon as possible. Progent can show you how to design protection into your company processes. Progent can configure scanning utilities, define and implement a safe computer architecture, and propose processes and policies that will optimize the safety of your network. Progent's security experts are available to assist you to configure a firewall, deploy secure offsite connectivity to email and data, and install an effective virtual private network (VPN).
If your company is looking for an economical option for jobbing out your network security management, Progent's 24x7 Network Support Packages feature continual remote network tracking and quick resolution of emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, manage and repair enterprise hybrid cloud solutions that include local and cloud infrastructure and that comply with government and industry data security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
System Recovery and Failure Analysis
Progent provides skill in recovering systems and devices that have been compromised, are suspect, or have failed because of a security attack. Progent can help assess the losses caused by the attack, return your company to normal business operations, and retrieve data lost owing to the assault. Progent's security specialists can also manage a comprehensive failure evaluation by examining event logs and utilizing a variety of advanced assessment tools. Progent's background with security consulting reduces your downtime and permits Progent to recommend efficient measures to prevent or contain new assaults.
Ransomware Removal and Restoration Services
Progent can provide the services of experienced ransomware recovery experts with the knowledge to restore an environment that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky. To learn more, see ransomware removal and recovery expertise.
Work-from-Home (WFH) Security Solutions
Work-from-Home (WFH) employees typically use their own devices and often work in a unsecured physical area. This situation increases their susceptibility to cyber threats and requires judicious deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough end-user training, and the creation of policies based on best practices. Progent's seasoned group of at-home workforce solutions consultants can help your business to plan, deploy and maintain an effective cybersecurity solution that guards critical IT assets in environments that incorporate remote workers as well as hybrid workers.
Patch Management Services
Progent's managed services for patch management provide businesses of any size a versatile and affordable solution for assessing, testing, scheduling, applying, and documenting updates to your dynamic IT system. In addition to optimizing the protection and reliability of your computer environment, Progent's software/firmware update management services free up time for your IT staff to focus on more strategic initiatives and activities that derive the highest business value from your information network. Read more about Progent's software/firmware update management support services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric cyberthreat defense platform that includes AI algorithms and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in minutes to defend endpoints against increasingly sophisticated cyberthreats including ransomware, familiar and new malware, trojans, hacking tool sets, RAM exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is always the first endpoint response tool activated by Progent to gain control and visibility of a client's network in the first stages of a ransomware recovery emergency. For additional details, see Progent's SentinelOne-based Extended Detection and Response (XDR) solutions.
Expertise with Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, simultaneous, automated testing of your internal and perimeter network to help you uncover, prioritize, remediate, and verify security vulnerabilities before malicious hackers can take advantage of them. NodeZero pentests can strategically plant decoys called tripwires such as fake files or credentials to find out whether your system is currently being probed across proven attack vectors. Tripwires generate sufficient detail to allow you to take action quickly with your incident response tools and procedures before an assailant can wreak havoc. Progent offers the support of a NodeZero Certified Operator who can assist you to deploy NodeZero to carry out thorough penetration tests of your perimeter and your internal IT infrastructure in order to evaluate your current security profile. Progent's NodeZero experts can also assist you to strengthen your existing network security and can assist you to plan and implement a unified cybersecurity strategy that simplifies management and provides maximum cyber defense for on-premises, multi-cloud, and perimeter IT resources. To find out additional information about Progent's vulnerability analysis solutions powered by on NodeZero's penetration test products, visit Consulting Support for NodeZero's Penetration Test Products.
Stealth Penetration (PEN) Security Evaluation Services
Stealth intrusion testing is an important component of any comprehensive network security plan. Progent's security experts can run thorough penetration tests without the knowledge of your company's in-house IT staff. Unannounced penetration testing uncovers whether existing security defense systems such as intrusion incident alerts and event log analysis are correctly configured and actively observed. Progent can provide continuous autonomous penetration testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and ill-advised product defaults can be chained together by hackers into the multi-front attacks common to modern versions of ransomware. Get additional information about Progent's Stealth PEN Assessment Experts.
Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight portfolio of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's next generation behavior analysis technology to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily escape legacy signature-matching AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the complete malware attack lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection services offer economical multi-layer protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge technologies packaged within a single agent managed from a single console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent's consultants can also assist you to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has worked with leading backup/restore product companies to produce ProSight Data Protection Services, a selection of subscription-based management offerings that provide backup-as-a-service. All ProSight DPS services manage and track your backup operations and allow non-disruptive backup and rapid recovery of important files, apps, images, and virtual machines. ProSight DPS helps your business recover from data loss caused by hardware failures, natural disasters, fire, cyber attacks such as ransomware, user mistakes, malicious employees, or application glitches. Managed services available in the ProSight DPS selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these managed backup services are most appropriate for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top data security vendors to provide centralized control and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you log into a protected online account and give your password you are asked to confirm who you are via a device that only you possess and that uses a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized for this added form of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may designate several validation devices. To find out more about ProSight Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication services for at-home workers.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains and warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
Specialized Security Expertise Offered by Progent
Progent's veteran engineers can provide world-class consulting support in vital areas of network protection including:
Information Risk Audits and Security Compliance Testing
Progent offers experience with security auditing software such as Microsoft Baseline Security Analyzer and LANguard for conducting a set of automatic system scans to uncover possible security problems. Progent has broad skills with scanning tools and can help your company to understand audit results and respond efficiently. Progent's certified security consultants also can perform web application testing and can conduct thorough evaluation of enterprise-wide security to determine your company's compliance with key global security standards such as FISMA, NIST, and ISO. In addition, Progent can assess the strength of your wireless protection covering in-place wireless appliances as well as mobile devices. Learn additional information concerning Progent's Security Vulnerability Audits and Security Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver in-depth technical support for Cisco's entire family of protection and Virtual Private Network products such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Learn more details about Cisco Protection, VPN and Aironet Wireless Help.
Other Firewall and Virtual Private Network Consulting Services
As well as supporting a wide range of security solutions available from Microsoft and Cisco, Progent offers businesses of all sizes expert consulting for products from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's engineers offer:
- Palo Alto Networks PA-Series Firewalls Support
- Check Point Software Technologies Ltd Expertise
- Barracuda CloudGen Firewall Consulting
- WatchGuard Help
- Juniper/NetScreen Configuration Help
- SonicWall Inc. Expertise
- Fortinet FortiGate Firewall Support
- Symantec Engineering Services
Certified Information Security Manager identifies the basic skills and international benchmarks of performance that IT security professionals are expected to master. CISM provides business management the assurance that those who have been awarded their CISM have the background and skill to offer effective security administration and engineering services. Progent can provide a CISM-certified expert to help your organization in critical security disciplines such as information security governance, vulnerability management, information protection program management, and incident handling management.
Read the details about Progent's Certified Information Security Manager (CISM) Security Support Services.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's CISSP consultants are security engineers who have earned CISSP certification as a result of demonstrated experience, rigorous study, and exhaustive testing. CISSP qualification indicates mastery of an international standard for information security. ANSI has granted the CISSP status official recognition in the field of information security under ISO/IEC 17024. Fields of expertise covered within CISSP include security administration practices, security architecture and test systems, connection control systems, applications development security, business processes security, physical security, cryptography, telecommunications, Internet security, and business continuity planning.
Read the details about Progent's CISSP Consulting Services.
CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
Progent's ISSAP Premier cybersecurity consultants are specialists who have been awarded ISSAP accreditation after rigorous examination and extensive hands-on work with network security design. ISSAP security experts have acquired in-depth understanding of access management mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can assist your company with all phases of architecture security.
Find out additional information concerning Progent's ISSAP Certified Protected IT Architecture Engineering Support.
CISSP-ISSEP Certified Cybersecurity Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to utilize current system security engineering principles and techniques in system development, review system security designs according to cybersecurity engineering leading practices, create viable system designs that include compliant security features for all key system functions, develop efficient configuration strategies to provide protection for operations, perform in-depth risk analysis, and recommend practical security models that balance your operational goals with your organization's tolerance for risk.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
CISA Security Auditor Professional Expertise
The CISA credential is a globally recognized qualification that represents expertise in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants pass an extensive test administered by the ISACA professional group. Progent can provide the services of a CISA-Certified security consultant able to help companies in the areas of IS audit process, IT administration, network assets and infrastructure planned useful life, information technology support, safeguarding data resources, and disaster recovery preparedness.
Find out additional details concerning Progent's CISA Professional Expertise.
CRISC Network Risk Mitigation Experts
The CRISC certification program was established by ISACA in 2010 to validate an IT professional's skills to design, implement, and maintain information system controls to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to create and carry out a business continuity strategy that follows industry best practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget. Progent's network risk management expertise is complementary to the support provided by Progent's CISA-Certified consultants for impartially auditing your IT control mechanisms and also with the services of Progent's CISM-certified experts for designing security policies and procedures.
Read more information about Progent's CRISC-certified Risk Mitigation Consulting.
GIAC (Global Information Assurance Certification) Support Services
Global Information Assurance Certification was established in 1999 to validate the knowledge of computer security professionals. GIAC's mission is to verify that an accredited professional possesses the skills necessary to provide support in vital areas of system, data, and application program security. GIAC accreditations are recognized by businesses and institutions all over the world including U.S. NSA. Progent can provide the expertise of certified security engineers for any of the security services covered within GIAC accreditation programs such as assessing networks, incident handling, intrusion detection, web-based application security, and security information and event management (SIEM) solutions.
Read additional details concerning Progent's GIAC Information Assurance Expertise.
Contact Progent for Computer Security Help
If your business is situated in Walnut Creek California and you want cybersecurity consulting expertise, phone Progent at
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
An index of content::
macOS Troubleshooting Consultancy
OS X Technical Support Specialists
Progent offers nationwide remote technical support and troubleshooting services for businesses that operate Apple macOS and OS X environments or whose information systems feature a combination of Mac and Microsoft Windows technology. Progent's consultants can provide macOS and OS X clients a range of services including desktop support, migration to the latest edition of macOS from other earlier editions of macOS or OS X, plus help with Mac application software. Progent can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Online IT help offers optimum leverage for your IT dollar by extending user productivity and limiting the hours charged for network analysis and repair. Sophisticated remote support technology and experienced technicians and consultants allow Progent to solve most network problems without wasting time and money by going to your site. In most of situations your IT issues can be dealt with by telephone or through a combination of telephone help and remote access. Progent can make available Cisco CCIE network experts and CISSP and ISSAP certified security professionals to assist with the toughest network issues.
Urgent Symantec VelociRaptor Security Firm
Symantec Firewall Firewall Configuration
Progent's Symantec consultants can help you support discontinued Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor family or help you migrate to current firewall technology. Progent can also enable you to design and implement a complete security plan that can incorporate firewall/VPN devices and utilities, outsourced security and network protection services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your single resource for continuing network support, maintenance, training, and security consulting.
ProSight Virtual Server Private Cloud Hosting Professionals
Engineers Private Cloud Virtual Datacenter Hosting
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's production servers in a solution that gives the highest level of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting services are built on proven virtualization techniques that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and IT administration while achieving world-class reliability and an unprecedented level of vendor flexibility.
Urgent Dynamics Business Central Technology Consulting Services
Dynamics NAV MRP Expert Development
Progent offers remote and on-premises installation, migration, customization, BI reporting for Microsoft Dynamics 365 Business Central/NAV.
Microsoft Hyper-V 3.0 Virtual Server Technology Consulting
Microsoft Hyper-V 3.0 Virtual Machines Online Support
Widows Server 2012 R2 Hyper-V enhances virtualization in key areas such as secure multitenancy, agile infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut IT expenses and improve productivity.
24/7 Symantec VelociRaptor Security Services
Symantec VPN Cybersecurity Firms
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and VPN appliances such as the Raptor and VelociRaptor family or help you upgrade to more recent firewall/VPN solutions. Progent can also help you design and implement a comprehensive security strategy that can include firewall and VPN appliances and utilities, outsourced security and network protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing technical support, maintenance, education, and security consulting.
Network Consultant SharePoint 2016 Data Loss Prevention
Microsoft SharePoint 2016 Power Query Online Support Services
Progent's Microsoft-certified SharePoint consultants can provide affordable remote and onsite consulting expertise, application development, and debugging services for organizations of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Services Virtual Server Technology
Server Consolidation Technical Support Services
Server growth puts pressure on IT budgets and administrative resources. Server consolidation through a virtual architecture offers lower TCO of servers and faster return on investment, more leveraged utilization of physical computers, streamlined operations, enhanced system uptime, and easier management. Typical uses for virtual servers are hardware consolidation, low-cost hosts for line-of-business legacy applications running on obsolete operating systems, and inexpensive quarantine of software development or pilot testing systems from on-line systems.
Computer Consultant Consulting Support for IT Service Firms
Remote Support for IT Service Providers Technical Support Services
Progent's Support Program for IT Service Firms lets you use Progent's information technology engineers while retaining your own brand as a transparent extension of your IT services staff.
Network Management Soultions Computer Service Providers
Cisco Meraki Network Management Tools Tech Support For Small Business
Progent's Cisco-Premier network management engineers can help you to use Cisco's management tools along with a selection of specialized third-party products to build a comprehensive network management solution in order to keep your network operating reliably, fully utilize limited resources, guard your data, recover quickly from hardware breakdown or malicious assaults, and allow you to expand or reassign network resources intelligently and economically as your company grows.
SCDPM 2012 Backup and Restore Computer Consultant
Support and Setup System Center 2012 Data Protection Manager
Progent's Microsoft-certified consultants offer online or in-person support to help businesses of any size to plan, implement, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier versions of Data Protection Manager or from another backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing particularly challenging issues, or full project management support. Progent's consultants can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Cisco Security Network Management
Cisco CCIE Remote Configuration
Progent's Cisco CCIE network infrastructure consultants can help you to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software support.
Cisco VPN Online Technical Support
Remote Access IT Services
Cisco's security and remote connection technology for small companies offer a complete line of manageable security products to help protect your local and remote network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align best with your company objectives.
Outsourcing High-Availability Branch office Connections
Fully Redundant Network Engineer
Progent's non-stop interoffice connectivity and fault tolerant system infrastructure professionals can help small organizations create non-stop Interoffice connectivity through redundant networks with automatic failover. Progent's Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office networks based on zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connections and automatic fail-over offers economical 24x7 interoffice networking.
Lync Server 2013 Web Apps Server Consultant
Consultancy Lync Server 2013 and Android
Microsoft Lync Server 2013, now called Skype for Business, enables businesses of all sizes to create a manageable and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with application sharing, and both IP and PSTN calling enabled for a wide range of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and network architects can assist you to assess the advantages of Lync 2013, design an in-house, cloud-resident (via Lync Online) or mixed model suitable for your current and future plans, deploy Lync 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your management team and end users. Progent offers expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with key Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.
Flexential Tampa Data Center Technology Professional
Flexential Tampa Colocation Center Consulting Services
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent maintains a team of network experts based in the Tampa area, and Progent also offers remote expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran DRBC preparedness consultants. Progent can also help your business to design and implement a move to the Flexential facility by providing services such as planning system configuration, specifying hardware components, system setup and testing, troubleshooting, streamlining online network management, and training your IT staff.
Award Winning Consultant ISA 2004
Microsoft ISA Server Consulting Services
Progent's certified TMG 2010 and ISA Server 2006 experts can help you to plan, deploy, and support a configuration of Forefront TMG or ISA Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your business needs.
Fortinet 900 Series Firewalls Support and Integration
24-7 Fortinet FortiGate NGFW Firewalls Computer Consultant
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering top performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet FortiGate security appliances to safeguard all your IT assets at the enterprise edge, within the data center core, at branches, and at the cloud edge.
24-Hour Microsoft and Mac Desktop Consultancies
Microsoft and Apple Mac Desktop Troubleshooting
Progent can provide a variety of low-cost online and onsite support services to help you to deploy, administer, and debug desktops and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
ProSight ECHO Managed Cloud Backup Services Professionals
Consulting Services ProSight DPS ECHO Backup and Recovery Services
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of vital files, apps and virtual machines that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data.
macOS Configuration Engineers
Consultant macOS Remote
Progent provides national online technical support and consulting services for businesses that run macOS and OS X networks or whose information systems include a combination of Apple Mac and Microsoft Windows technology. Progent's experts offer Mac clients a variety of services including desktop assistance, migration to the latest edition of macOS from earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent can also help you with iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Online technical support provides optimum leverage for your information technology dollar by extending user efficiency and limiting the hours charged for computer repair services. Advanced online support tools and skilled service specialists and engineers allow Progent to solve most network issues without wasting time and expense by traveling to your location. In most of situations your network issues can be dealt with by telephone or via a mix of telephone support and online access. Progent can make available Cisco CCIE infrastructure engineers and CISA certified security specialists to help with the toughest system issues.
TMG 2010 Security Tech Services
Firewall Support Forefront TMG
Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a broad range of attacks. Progent's certified Internet Security and Acceleration Server engineers can help you design, cost-justify, pilot, install, customize and manage the any version of ISA Server on your information system.
iPad 3 Support and Integration
Apple iPhone Technology Consulting
Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and custom training. Progent can help clients to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac application software. Progent can also help you with iPhone integration and Apple iPad management, or moving to iCloud services. For computer networks based solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is reliable, safe, efficient and aligned with your organization's objectives.
IT Consultants Windows PC Simulation on Apple macOS
After Hours Onsite Technical Support Remote Desktop Connection for Apple Mac
For companies that have a combination of Mac and Microsoft Windows desktops, there are two basic solutions for running Windows-only applications on a Mac: remote access to an actual Windows PC or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to attach an Apple Mac to a remote Microsoft Windows-based computer to use Microsoft Windows applications and access network resources. Microsoft's Virtual PC for Mac simulates Windows on an Apple Mac system so that you are able to run Windows programs locally. Progent's macOS and Mac OS X technology consultants can help your business to manage these products for using Windows programs on your Macs and can in addition assist your business to evaluate and install third-party products for Windows platform simulation.
Firewall patch management Specialists
Patch management Technology Professional
Progent's support services for software and firmware patch management provide businesses of any size a flexible and cost-effective solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoints printers, infrastructure appliances such as switches and wireless APs, and Internet-of-Things (IoT) devices like sensors and robotics.
24-Hour Microsoft Lync Server 2013 Engineer
Microsoft Lync Server 2013 Specialists
Progent's consultants can help you to assess the value of Lync Server 2010 for your business and can assist you to design and carry out a deployment of Microsoft Lync Server that unifies the management of IM and Presence and increases the output of your in-house employees, telecommuters, and smartphone users. Progent's consultant's can also assist you to carry out a smooth upgrade to Lync Server 2010 from Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how to run Microsoft Lync Server 2010 to improve the collaborative capabilities of Microsoft Office programs, and provide training and ongoing support for Microsoft Lync Server 2010 and other Microsoft products.
Palo Alto Networks PA-220 Series Firewalls Security Firms
Palo Alto Networks VPN Consulting
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security environment that spans your on-premises and cloud assets and guards any user at any location with any device.
Blackberry Engineer
BlackBerry Software Onsite Technical Support
Progent offers the expertise of RIM BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry solutions economically and successfully, doing away with the requirement for an in-house BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven remote service delivery model, provides small and mid-size businesses a cost-effective solution for integrating BlackBerry technology productively into their information network.
Award Winning Penetration Testing Consulting Firms
Information Technology Outsourcing Firms Ransomware Hotline
Progent's computer outsourcing support offerings for small businesses feature designing 2003 Server, .NET, and BackOffice environments, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-premises troubleshooting, resolving stubborn integration problems, and creating a company-wide security plan. Progent can show you how to enhance network reliability and throughput with fault-tolerant technologies, resilient network architecture, and proactive server monitoring. Progent also provides project management assistance for major upgrades and can assist with requirements definition, product identification, BOM development, sourcing selection, procurement coordination, and professional documentation. Progent's IT outsourcing service also includes education for office productivity products such as Office XP.
Dynamics GP Excel Cubes Consulting Services
Dynamics GP Modifier Consulting Services
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design custom line-of-business programs and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you create reports that let you analyze your business more thoroughly, turning uncooked information into valuable insights into your company and customers.
Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point Technical Support Services
Catalyst 802.11ax Wireless Information Technology Consulting
Progent's Cisco-certified Catalyst Wi-Fi 6 AP consultants offer affordable online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points.
Microsoft Skype for Business 2019 Support and Setup
Skype for Business and SharePoint Consultancy
Microsoft Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional PSTN voice communication. Microsoft Lync 2010 can enhance the functionality of Exchange, SharePoint Server and Office or Microsoft 365 and simplify administration via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified unified communications consultants offer online and onsite support services to assist your company to maintain and repair your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also assist your organization to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
ransomware removal and restore Technology Professional
Consultant Services MongoLock ransomware recovery
Progent's proven ransomware recovery consultants can assist you to reconstruct an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Windows 8.1 BitLocker Online Help
Microsoft Windows 8.1 Backup and Restore Consultant
Progent's Microsoft-certified experts can deliver a variety of technical services to assist companies of any size to deploy, manage, and support IT systems that incorporate workstations, notebooks, tablets, or smartphones based on Windows 8.1. For larger organizations, Progent's experienced project managers can assist to create test labs to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 migration projects following proven methodologies.
MS CRM On-site Support
MCSE Expert Certified CRM Integration
Microsoft CRM helps small companies build positive client relationships. Built-in Sales and Customer Service modules enable employees to share information to help promote selling success and offer consistent, effective customer service. Progent can configure the most sensible network environment, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer support data.
High-Availability Internet Network Professionals
Fully Redundant Internet Network Network Consulting
Progent's Cisco-authorized network experts can help you design an affordable, 24x7 Internet connection architecture that can achieve non-stop Internet access through a broad array of high availability Internet access products and services including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert professionals to show you how to utilize the most current technology for fault tolerant Internet access to build an economical, completely redundant Internet network with automatic failover and other features to deliver non-stop Internet access.
Juniper Junos Security Firms
Juniper Junos J-Web Technical Support
Progent's Juniper-authorized network consultants can help your company to plan and deploy Juniper Firewall and VPN platforms, enhance and support your infrastructure, and upgrade efficiently from outdated devices to current releases. Progent's Junos OS engineers can provide expertise with Juniper's flagship network operating system to help you to streamline the administration and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage environments that incorporate a combination of Juniper's software platforms.
Onsite Technical Support Altaro VM Backup Cloud Management
Altaro VM Backup with Azure Network Consultant
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also enables cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite services to help you to plan, install, manage and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup.
Microsoft Exchange Specialists
Professionals Exchange 2000 Server Upgrade
Progent is one of the most expert information technology support firms for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get all the benefits of Exchange 2000 under typical situations including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Consultant Services Microsoft Exchange 2003
Exchange 2003 Server Upgrade Integration Support
Progent's certified engineers provide computer support and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's migration, integration, management, and support expertise for Microsoft Exchange 2003 Server include planning, installation, project management, local and remote troubleshooting, Help Desk outsourcing, expert security consulting, and comprehensive IT outsourcing.
Consultants Windows and Linux
Largest Consult Linux with Windows
If your company computer system mixes Linux platforms with MS Windows, Progent can show you how to incorporate your computers into a cohesive network that permits all your OS platforms to run side by side for easy administration, transparent dataflow, high availability, enhanced throughput, and tight security. Progent's Linux and Microsoft Windows coexistence support offerings include network architecture integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network support and repair, on-site technical support, and Contact Center outsourcing.
SCDPM 2012 Deduplication Integration
SCDPM 2012 Backup and Restore Remote Consulting
Progent's Microsoft-certified consultants can provide online or onsite expertise to assist companies of any size to plan, implement, manage, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier releases of SCDPM or from a different backup system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent can provide occasional support for fixing especially challenging issues, or comprehensive project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
ProSight Email Encryption Consultant Services
Email Encryption Key Management Consultant
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
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