PC Desktop Consulting and Support Expertise
Windows 11 Migration and Integration Support
Microsoft's Windows 11 is more of a major update to Windows 10 rather than a radically new client operating system. Changes focus on enhancing productivity by providing the user with an easy-to-customize environment with convenient access to commonly used applications and commonly referenced information. A signature example is the redesigned Start menu, which allows you to pin and arrange icons for your favorite applications so you can quickly get down to business.
Progent's Microsoft-certified consultants can help you verify the compatibility and performance of Windows 11 running your key applications and services so you can assess the benefits to your business of migrating to Windows 11. Migration services offered online or onsite by Progent include ROI analysis, pilot system design, hybrid cloud integration, mobile connectivity, security and compliance consulting, work-from-home solutions, deployment and management planning and automation, network infrastructure design, Wi-Fi setup, patch management, disaster recovery planning, training for IT staff and end users, and post-migration technical support.
Progent stands out for the ability to provide advanced guidance for Windows 11 on short notice. Progent can deliver occasional as-needed expertise to help you through stubborn technical road blocks or comprehensive project management and co-management services to help you complete major Windows 11 initiatives on schedule and within budget.
New and Enhanced Features of Windows 11
Windows 11 modernizes its user interface across hardware platforms, allows extensive desktop customization, integrates popular apps that previously had to be downloaded, offers native support for Android apps, and provides access to Widgets for real-time information feeds.
Enhancements to Windows 11 include:
- The revamped Start Menu is the most prominent new feature of Windows 11, replacing the earlier space-hungry version with a compact, center-stage control panel that comes populated with default apps and can be easily customized to include the user's favorite programs.
- A personal version of Microsoft Teams is integrated into Windows 11 and is accessible from the taskbar. With this trimmed-down version of Teams, you can immediately call, chat, text, or launch a video or voice call with people in your contacts list.
- Snap Layouts provide an advanced tool for arranging windows into selected zones within predefined layouts on the Windows 11 desktop. Hovering over a window's maximize button displays a menu of available layouts. Clicking on a zone in a layout "snaps" the selected window into that zone. Snap Assist lets you populate your selected layout with additional windows. You can save completed Snap Layouts in Snap Groups accessible from the taskbar.
Snap Layouts in Windows 11 allow you to display groups of open windows in predefined arrangements - The pre-installed Power Automate desktop flow designer is a robotic process automation (RPA) tool that allows non-experts to record time-saving workflows that can automate all repetitive desktop processes. Power Automate allows you to use built-in or custom processes and can interact with common applications including email, Excel, websites, files, and folders. Power Automate is intended to replace older automation tools like Windows recorder (V1) and Selenium IDE.
- Virtual Desktops allow you to create multiple custom desktops that each display applications associated with specific activities and workflows such as accounting, entertainment, or investing. You can create virtual desktops and switch between them from the Task view icon on the Windows 11 taskbar.
Virtual desktops in Windows 11 allow you to create custom desktops for various circumstances - Windows 11 revives Widgets, which consolidate current information generated by various apps and services. This information can include weather, news, stocks, calendar, and other dynamic data. Users can add, remove, arrange, resize, and customize widgets according to their personal interests and work environment. Each user's newsfeeds are tuned automatically but users can specify topics and publishers.
Widgets provide up-to-date info on user-specified topics like weather, news, stocks, and calendar - Android Apps can run natively on Windows 11. The new Windows Subsystem for Android allows a Windows 11 PC to run mobile apps from the Amazon Appstore. Installed apps can use cellular data if your Windows 11 PC supports a cellular connection and you have a data plan with a mobile service provider.
- TCP performance for high-speed networks is improved by the inclusion of the TCP HyStart++ and RACK-TLP algorithms in the Windows 11 transport stack. HyStart++ cuts down packet loss during connection start-up and RACK-TLP reduces Retransmit TimeOuts (RTOs).
Windows 11 Migration Services
Windows 11 will not work with older model CPUs or ones that do not include Trusted Platform Module (TPM) version 2.0. hardware. For in-place upgrades to Windows 11, generation 2 VMs must have two or more virtual processors, meet host CPU requirements, and have virtual TPM enabled. You cannot perform in-place upgrades of existing generation 1 VMs to Windows 11. For eligible devices, you can deploy Windows 11 as an upgrade to Windows 10 using familiar tools like Windows Autopilot, Microsoft Deployment Toolkit (MDT), Configuration Manager, and others. For PCs running Windows 8, you must first implement the free upgrade to Windows 10.
Because Windows 10 and Windows 11 can coexist, you can roll out Windows 11 at your own pace. You can run the same utilities and follow the same workflows to manage both types of clients. You can monitor endpoints, verify application compatibility, and automate Windows 11 deployments with the same tools you use with Windows 10. This ability to support a unified management environment simplifies Windows 11 migration. Progent can help you plan and carry out a Windows 11 migration that maximizes the utilization of your current IT assets including desktops, software tools, applications, services, and infrastructure.
Progent can provide these services to help you follow leading practices for each stage of your Windows 11 migration:
- Design a phased deployment strategy that includes developers and early adopters, piloting and proof of concept, and wide deployment
- Establish criteria for readiness to proceed to each consecutive deployment stage
- Evaluate deployment tools and make sure your migration plan is supported by your infrastructure, configuration, and policies
- Determine which apps will work unmodified, which need updates, and which need replacing
- Design an ongoing endpoint management and update management strategy
Additional Consulting Services for Windows 11
Progent offers a range of outsourcing and co-sourcing services designed to help organizations of all sizes to plan, implement, administer, and maintain hybrid networks that incorporate PCs and notebooks running Windows 11. Progent's Technical Response Center can act as a temporary and transparent extension of your in-house Call Center to provide online help from Microsoft-certified consultants to deal with the initial surge of service tickets you may face as you migrate to Windows 11. Common issues may involve areas such as app or driver compatibility, remote connectivity, or cybersecurity.
Progent's desktop management consultants and Windows 10 experts can streamline the management of your Windows 11 devices by providing efficient solutions for common tasks such as patch management, keeping track of licensing, monitoring usage and performance, and defending against cyber threats. Progent's mobile communications experts can help you create a centrally managed BYOD environment for your smartphone and tablet users by providing services such as iPhone and iPad integration and Android endpoint consulting. Progent's Wi-Fi configuration specialists can help you set up both permanent and ad-hoc Wi-Fi infrastructure for any venue including corporate headquarters, branch offices, home offices, and conference sites.
Progent's certified cybersecurity experts can assist your business to design, deploy, and test a network security strategy that incorporates the modern security features of Windows 11. Progent has developed a variety of affordable vulnerability assessment services to evaluate the security posture of PCs, laptops, and tablets powered by Windows 11. For ongoing IT security and maximum uptime, Progent offers the ProSight library of network management services which consists of a variety of 24x7 online IT monitoring services including Progent's ProSight LAN Watch server and desktop management services and ProSight WAN Watch network infrastructure monitoring based on advanced Remote Monitoring and Management (RMM) technology. Progent's Cisco-certified CCIE infrastructure experts can show you how to benefit from the leading-edge remote connectivity technology of Windows 11 and can help you create a unified communications solution that facilitates a BYOD environment and delivers modern cybersecurity, speed, and maximum availability.
To enhance manageability, security, economy, and availability for Windows 11 users, Progent's Hyper-V virtual client experts can help you deploy the Client Hyper-V feature included with Windows 11.
Contact Progent to Learn More About System Design and Migration Services for Windows 11
To find out more about how Progent can help you evaluate or migrate to Windows 11, call
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Catalyst Switch EVN Remote Support
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With Catalyst switches for small and mid-size businesses, Cisco allows companies to realize all the benefits of adding smart traffic control to their networks. Cisco's switch product line allows you to enable features to make your network infrastructure sufficiently robust to handle time-critical requirements, scalable to facilitate growth, secure enough to guard confidential information, and designed for prioritizing and managing traffic flows to streamline system performance. Progent's CCIE and CCNP certified engineers can show you how to select and deploy Cisco Catalyst switches appropriate for your business. Also, Progent's CISM and CISA certified security consultants can show you how to create a comprehensive protection policy and set up Cisco switches so they help enforce your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.
24-7 Juniper Junos J-Web Security Audit Services
Juniper Junos CLI Technical Support Services
Progent's Juniper-authorized network consultants can assist you to design and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade smoothly from discontinued devices to the latest versions. Progent's Junos OS engineers can also provide support for Juniper's premier network control software to help you to simplify the management and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage environments that incorporate a mix of Juniper's software platforms.
Fault Tolerant Inter-office Network Engineer
Fault Tolerant Branch office Network Remote Consulting
Progent's non-stop inter-site connectivity and fault tolerant network infrastructure professionals can help small organizations create non-stop Interoffice connectivity via fully redundant networks with transparent failover. Progent's Cisco Certified Internetwork Experts can plan and deploy high-availability Inter-office connections supported by fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide affordable non-stop interoffice networking.
Shared Helpdesk Economics Remote Support
Shared Service Desk Economics Network Engineer
Progent's Helpdesk outsourcing and co-sourcing service programs allow companies to save money, enhance output, and respond quickly to fast-changing business environments.
Microsoft Certified Partner Dynamics GP Software Remote Troubleshooting
24-Hour Dynamics GP/Great Plains Features Remote Troubleshooting
important characteristics of Dynamics GP software include a modular structure that allows you to license only the components you need, a standards-based foundation based on Microsoft technologies to secure your investment and offer a tightly interconnected environment, enhanced reporting services that allow you to track all activities, revenues and spending and sales trends, compatibility with Microsoft Office to speed access to business data, the ability to integrate data from virtually any db software or desktop application into Microsoft GP/Great Plains, and an open design that makes it easy to develop custom programs. Progent can help you configure and support a reliable, secure server and communications network to support Microsoft Dynamics GP, and can offer experienced GP/Great Plains consultants to help you turn the powerful features of Microsoft Dynamics GP/Great Plains accounting into a high-value business management solution.
Data Center Colocation Online Consulting
Co-Location Professionals
Colocation data centers make it possible for companies to share world-class facilities for housing network equipment that supports vital applications and services. Progent's Microsoft and Cisco certified IT experts can help your small business with all facets of your colocation program such as choosing and moving to a colocation site, creating system topology, defining required equipment, on-site and remote troubleshooting, establishing remote network management, and training your IT staff.
IT Outsourcing Companies Small Business
Small Business Network Consulting Group
Progent is a leading innovator in economically providing enterprise-class network help to small businesses. Progent's success in addressing the network support needs of the chronically underserviced small business sector is the cumulative result of key technical and operational innovations that have eliminated a great deal of the traditional expenses out of administering IT service, added unmatched technical skill into the support system, and dramatically streamlined the repair process.
Top Consulting for IT Service Firms Computer Consulting
IT Services for Network Service Providers Network Consulting
Progent's Support for IT Service Organizations lets you use Progent's information technology engineers while retaining your own brand as a transparent arm of your network services staff.
Remote Technical Support Windows Server 2019 Windows Defender ATP
Microsoft Certified Partner Engineer Windows Server 2019 Hybrid Configuration
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist your business to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
SharePoint Portal Server Technology Consulting Services
SharePoint Server 2013 Online Consulting
Progent's Microsoft-certified consultants can show you how to rationalize the business justification for implementing SharePoint Portal Server 2007, consult with you on the most sensible edition of SharePoint Portal Server for your application, offer setup and integration services, assist you to set up MS SQL Server as a supporting DBM, improve your network integrity, integrate your standard and custom application software to work with SharePoint Portal Server 2007, design a company-wide security plan that incorporates portal technology, and provide maintenance and Help Desk support.
Microsoft 64-bit Server Remote Technical Support
Microsoft Experts 64-bit Server Engineer
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and repair a network-wide move to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the key 32-bit programs that you want to keep plus the latest 64-bit editions of software you plan to run.
5520 wireless controller Remote Support Services
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Cisco's Catalyst wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and control of Wi-Fi access points, tuning wireless performance by reducing the impact of radio frequency congestion, enhancing wireless availability with rapid failover, and hardening security by detecting threats and filtering network traffic based on user type and location. Progent can help your business to deploy Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller technology.
Help and Support Shared Help Desk Ticketing
Shared Call Center Support and Help
Progent's Shared Call Center service allows your IT organization to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's roster of certified desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Fault Tolerant Interoffice Connectivity Consultant Services
Zero Downtime Branch office Connections Professionals
Progent's high availability interoffice connectivity and 24x7 system infrastructure engineers can help small companies create fault tolerant Interoffice connectivity through redundant networks with automatic failover. Progent's Cisco Certified Internetwork Experts can plan and deploy fault tolerant Inter-office networks based on fault tolerant EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers affordable non-stop interoffice connectivity.
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