Computer Support for Small Businesses

Microsoft Windows 7 is a legacy release of Microsoft's flagship product. In comparison to earlier versions, Windows 7 offers quicker initialization, shut down, and wakeup from standby; hassle-free networking and file and printer access; consolidated device management; as well as advanced multi-touch capability. Microsoft Windows 7 also ushered in a new era in 64-bit client computers and provided businesses an attractive opportunity to take the leap to the next phase of information technology.

End of Support for Windows 7
Microsoft has put Windows 7 on End of Support status. This means that Microsoft will offer no technical assistance for any problems with Windows 7 and Microsoft no longer distributes software or security fixes. Even though computers powered by Windows 7 still operate, End of Support status can bring about a growing list of undesirable issues concerned with cybersecurity, compliance, compatibility with new releases of applications, and possibly even liability. If your company is now considering an upgrade from Windows 7 to Windows 10 or 11, Progent's Windows 10 and 11 consultants can help you to determine the possible advantages of a modern version of Windows for your business and can assist you to plan and carry out an efficient transition to Windows 10 or 11 based on best practices.

How Progent's Consulting Experts Can Assist Your Company to Manage Windows 7
Progent's certified consultants can help your company to manage your Windows 7 environment and can also show you how to assess the potential strategic benefits of moving to a current release of Microsoft Windows. Progent offers assistance with upgrading to Windows 10 or moving to Windows 11 from Windows 7 or earlier versions of Microsoft Windows.

Progent's consultants can provide a variety of affordable services to improve the efficiency, dependability, protection, speed, and maintainability of IT networks that incorporate workstations powered by Microsoft Windows 7:

Desktop Support Services
Progent's Microsoft-certified desktop support experts can deliver a wide array of cost-effective support services to help your business to deploy, configure, troubleshoot, and administer workstations and notebooks powered by Windows. Progent can offer onsite or online help for individual machines or laptops or work with you to design and implement a large-scale migration to Microsoft Windows 7. Progent can also configure Office or Microsoft Dynamics programs on your workstations so they communicate productively with all Microsoft programs, products from third-party publishers, database servers, and line-of-business services network-wide. Progent can also provide consultants and technical workers to help you to plan for and complete an office relocation or consolidation designed to produce minimal interruption to your business.

Helpdesk Services and Expertise
Progent's Standard Help Desk Services offer smaller organizations a complete service desk solution that manages all aspects of online desktop support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides call desk services at a significant discount off Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to handle challenging problems. For details, refer to Online Help Desk Services for Small Businesses.

Configuration Management
Progent's IT administration professionals can show you how to create an information network built on Windows 7 workstations that is simple to administer. Progent's engineers have in-depth backgrounds providing companies of any size System Center Configuration Manager consulting to streamline IT administration's processes, improve system security, improve productivity by making sure that all application updates are current, police software licensing adherence, and track characteristics of application use to enable a more efficient purchasing plan. In addition, Progent can help your company to carry out a smooth migration to an up-to-date version of Microsoft System Center Configuration Manager for more complete management automation and can assist your business to plan and implement a Microsoft Windows Server 2022 migration or a Windows Server 2019 upgrade to establish a modern infrastructure for configuration management. For Microsoft 365 environments, Progent can provide Intune consulting support for advanced cloud-based configuration management of Windows 7 computers along with mobile devices powered by Apple iOS, Google Android, or Windows operating systems.

Network Security Inventory and Evaluation Packages
Progent's premier security engineers can provide a range of budget-friendly small business security inventory service bundles and security assessment service bundles created to give businesses of all sizes an opportunity to get an impartial opinion about the strength of their security posture. The packages range from an a low-cost external security scan and evaluation package for small and midsize businesses up to a high-end package for corporations who need comply with security standards demanded by government agencies or by vendors. For every security assessment package, engineers with top security credentials evaluate and report on collected data and make suggestions for effective improvements.

Backup and Restore and Business Continuity Planning
Progent's consulting experts can assist you to configure a fault-tolerant system infrastructure that offers features such as Windows Server Hyper-V failover clustering, auto-failover Internet connections, network load balancing, and strategic data centers. Progent offers access to Microsoft and Cisco-Certified network professionals who can help you benefit from virtual machines to enhance fault tolerance. Progent can also help you develop a comprehensive disaster recovery plan that includes scheduled disaster response evaluations and drills.

Wireless Smartphone Integration and Desktop Synchronization
Progent's BYOD consultants can help you to integrate smartphones and tablets into your information network by providing solutions for data synchronization between mobile devices and Windows 7 PCs and secure connectivity between mobile devices and Microsoft Exchange and Microsoft SQL Server. Support offered from Progent includes iPhone integration and management, Android phone integration and management, and Blackberry troubleshooting. Progent's BlackBerry experts can help you to design, deploy, administer, and maintain information environments that combine BlackBerry BES Server and Windows 7 desktops.

64-bit Migration Help for Windows 7 and Windows Servers
Microsoft Windows 7 is offered in a 64-bit version that sets a new standard for workstation dependability and capacity. However, for the majority of organizations the transition to 64-bit computing is problematic due to the requirement to perform a new setup on every workstation. This requires reconfiguring programs, saving and recovering data, and installing 64-bit device drivers. Though companies typically are already using 64-bit workstations, the effort needed to take full advantage of this potential resource can seem too difficult. Yet because Windows 7 often requires a from-scratch installation, it can be a great opportunity to move up to 64-bit computing, which takes little extra work. Progent's Microsoft-certified engineers have in-depth backgrounds planning and implementing massive, minimally disruptive operating system upgrades of in-place workstations and can help your company get the most out of your IT budget by performing the upgrade to Windows 7 and to 64-bit technology at the same time.

Live Online Education for Microsoft Office and Office 365 Apps
Progent offers online instruction for a range of desktop apps and operating systems such as Excel, Word, Publisher, Visio, Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Virtual instruction provides all the advantages of traditional classroom seminars, such as instant communication between students and teachers, but eliminates the expenses of travel and the hassle of attempting to accommodate the schedules of multiple trainees. Offered to single students or groups of all sizes, live online learning allows the trainer to conduct the seminar from a remote facility while the students can be spread throughout an office or across the country. Virtual instruction deploys proven teaching mechanisms like broadcast white boards, electronic hand-raising, and shared applications. Sessions can be brief and targeted for specific subjects or longer in time and wider in coverage. Teachers and clients can work through problems one-on-one or as a class.

To find out additional information concerning Progent's support for Microsoft Windows 7, phone 1-800-993-9400 or go to Contact Progent.