Computer Support for Small Businesses
Windows 7 Support Services
Nationwide Remote and On-premises Computer Consulting
Windows 7 is a legacy release of Microsoft's flagship operating system. In comparison to earlier versions, Microsoft Windows 7 offers quicker initialization, shut down, and wakeup from sleep mode; easier networking and file and printer access; centralized peripherals management; plus sophisticated touch-screen capability. Microsoft Windows 7 also represents a major breakthrough in 64-bit client computers and gave businesses an attractive occasion to make the move into the next generation of network technology.
End of Support for Windows 7
Microsoft has put Windows 7 on End of Support status. This means that Microsoft offers no technical assistance for any problems you encounter with Windows 7 and no longer distributes software or security fixes. Even though devices powered by Windows 7 still operate, End of Support can bring about an expanding array of undesirable issues associated with cybersecurity, compliance, compatibility with new releases of apps, and even civil liability. If you are currently evaluating an upgrade from Microsoft Windows 7 to Windows 10 or Windows 11, Progent's Windows 10 and 11 experts can help you to determine the possible benefit of a current version of Windows for your business and can help you to plan and execute a cost-effective migration to Windows 10 or 11 based on leading practices.
How Progent's Consulting Professionals Can Assist Your Business to Maintain Microsoft Windows 7
Progent's Microsoft certified engineers can assist your company to manage your Microsoft Windows 7 environment and can also help you to assess the likely strategic value of moving to a current release of Microsoft Windows. Progent can provide help with moving to Windows 10 or migrating to Windows 11 from Windows 7 or prior releases of Windows.
Progent's IT professionals offer a variety of affordable support options to enhance the efficiency, reliability, security, speed, and manageability of IT systems that incorporate desktops based on
PC Desktop Support Services
Progent's Microsoft-certified desktop support experts can deliver a wide range of cost-effective support services to help you to install, configure, troubleshoot, and administer desktop PCs and laptops powered by Windows. Progent can offer onsite or remote assistance for individual computers or notebooks or help your business to plan and carry out a company-wide migration to
Help Desk Call Center Support and Consulting
Progent's Standard Help Desk Services provide small organizations a comprehensive service desk solution that handles all facets of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides service desk support at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues. For details, refer to Help Desk Services for Small Businesses.
Change Automation
Progent's IT administration professionals can help you set up a computer network built on Microsoft Windows 7 workstations that is easy to administer. Progent's engineers have in-depth backgrounds providing businesses of all sizes Microsoft System Center Configuration Manager (SCCM) expertise to reduce network management's workload, increase system protection, improve productivity by making sure that all application updates are current, police software licensing adherence, and track patterns of software use to enable smarter purchasing plan. In addition, Progent can help you to carry out a smooth upgrade to a current release of System Center Configuration Manager for more complete management automation and can help your business to plan and implement a Microsoft Windows Server 2022 migration or a Windows Server 2019 upgrade to establish an up-to-date infrastructure for configuration management. For Microsoft 365 environments, Progent offer Intune consulting for comprehensive cloud-based configuration management of Windows 7 PCs as well as mobile devices powered by Apple iOS, Google Android, or Windows operating systems.
Network Security Inventory and Evaluation Packages
Progent's premier security engineers can deliver a variety of cost-effective network security inventory bundles and security evaluation bundles designed to offer businesses of all sizes a chance to receive an independent opinion about the effectiveness of their protection profile. These packages vary from an a low-cost external scan and assessment package for small businesses up to a high-level solution for enterprises who have to comply with security standards required by state agencies or by vendors. For each security assessment package, engineers with top security credentials evaluate and report on scanned data and provide recommendations for effective remediation.
Backup and Restore and Business Continuity Planning
Progent's consulting experts can help you to implement a fault-tolerant system infrastructure that offers features that can include Windows Hyper-V clustering, redundant Internet access, system load balancing, and dispersed data centers. Progent offers access to Microsoft and Cisco-Premier consulting engineers who can show you how to benefit from virtualization to enhance availability. Progent can also help create a comprehensive business continuity strategy that incorporates periodic disaster recovery preparedness audits and drills.
Wireless PDA Integration and Workstation Synchronization
Progent's smartphone integration experts can assist you to integrate smartphones and tablets into your IT network by providing solutions for synchronization between mobile devices and Windows 7 PCs and secure connectivity between handheld computers and Microsoft Exchange and Microsoft SQL Server. Support available from Progent includes Apple iPhone integration and management, Google Android phone and tablet integration, and RIM Blackberry troubleshooting. Progent's BlackBerry specialists can help you to design, install, administer, and maintain network environments that support BlackBerry BES Server and Windows 7 workstations.
64-bit Upgrade Support for Windows 7 and Microsoft Windows Servers
Microsoft Windows 7 is available in a 64-bit version that sets a new standard for workstation reliability and capacity. Unfortunately, for the majority of organizations the transition to 64-bit computing is problematic because of the need to make a new setup on every desktop. This entails re-installing programs, backing up and restoring data files, and installing 64-bit drivers. Although businesses usually already have 64-bit hardware, the work required to take full advantage of these resources often seems excessively time-consuming. Yet because Microsoft Windows 7 often requires a from-scratch installation, this can be a good time to upgrade to 64-bit reliability and performance, which you can do with little extra work. Progent's Microsoft-certified consulting experts have extensive experience designing and implementing major, efficient operating system upgrades of in-place desktops and can help your business get the most out of your network dollars by executing the move to Microsoft Windows 7 and to 64-bit computing at the same time.
Online Instruction for Microsoft Office and Office 365 Applications
Progent offers live online instruction for a range of desktop applications and operating systems such as Microsoft Office Excel, Word, PowerPoint, Visio, Acrobat, Photoshop, Crystal Reports, and Windows 10. Live online training offers the benefits of conventional in-person sessions, such as instant communication between students and teachers, but avoids the costs of transportation and the hassle of attempting to accommodate the schedules of many students. Offered to single students or groups of all sizes, live online education permits the instructor to conduct the class from an online facility and the clients can be spread across an office or across the the U.S. Virtual instruction supports powerful learning mechanisms like virtual white boards, real-time questions, and collaborative applications. Sessions can be brief and personalized for specific subjects or extended in time and wider in coverage. Teachers and students can go through problems individually or as a group.
To find out additional information concerning Progent's support for Microsoft Windows 7, call
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Microsoft Exchange Support Outsourcing
Configuration Microsoft Exchange
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, simplifies long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent has the background to finish your move rapidly and economically. Progent's Exchange 2007 help, repair, and consulting services include expertise with the integration of third-party enhancements of Exchange Server 2007 and the design of unified messaging implementations based on Exchange Server 2007.
Mac Penetration Testing On-site Technical Support
Mac Virus Recovery Online Support Services
Progent's CISM-certified security staff can show you how to secure your Apple Mac environment through professional support offerings including running security audits, clean up after virus and worm penetrations, setting up firewalls, implementing secure off-site and mobile connectivity, installing monitoring programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for the specific objectives of your business network.
On-site Support Microsoft Exchange Server 2016 Upgrade Planning
Exchange 2016 Upgrade Planning Online Support Services
Progent can help your business in all facets of your migration to Microsoft Exchange 2016 including designing high availability architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
CCIE Expert Certified Remote Troubleshooting Small Business WAP561
Online Consulting Small Business WAP100 AP
Cisco's Small Business 100, 300 and 500 series of access points are Linux-based devices designed as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or onsite integration and troubleshooting support to help your organization to plan, implement, upgrade, optimize, manage and debug Cisco Small Business Wi-Fi access point environments of any scale or topology.
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