Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to suit your unique business needs. Progent's Microsoft-certified support experts provide experience in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce integration services for safe, corporate-wide resource sharing plus interfacing with Customer Relationship Management products.
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco certified network consulting experts. With Progent's economically priced network support programs, mid-size organizations can select a basic co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small and midsize company networks enterprise-class reliability, security and productivity.
Stealth penetration checking is a key component of any overall network security strategy. Progent's security experts can run extensive intrusion checks without the awareness of your organization's in-house IT resources. Unannounced penetration testing uncovers whether existing security monitoring systems such as intrusion incident warnings and event log analysis are correctly configured and consistently monitored. Progent can provide ongoing automatic PEN testing to define your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-vector attacks typical of modern variants of ransomware.
Progent's Microsoft-certified consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and on-premises evaluation and migration services for Windows 10 offered by Progent's experts include Return on Investment analysis, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning and management, network optimization, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and users, and post-migration technical help.
Windows Hyper-V 2016 utilizes core features first designed for and proven on Azure, one of the world's largest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, create and carry out a non-disruptive migration strategy, educate your IT administration and technical support staff, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
The Help Desk service model used by Progent gives small companies an effective option to dependence on independent service individuals by offering broad technical knowledge accessible to numerous support teams, optional 24x7 availability of emergency assistance, escalation capability to top-level experts for solving even the most intractable problems, service consistency and dependability, quick follow through enforced by veteran service administrators, a selection of easy-to-use mechanisms for initiating support tasks, plus a high level of progress visibility made possible by ticket tracking and available through a web-based portal.
Progent's Microsoft-premier engineers can help your organization to update your application servers and/or workstations from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of migrating to 64-bit computing, plan an efficient upgrade strategy that minimizes operational interruptions, and offer economical, expert online support to assist your company to install 64-bit operating systems and application software on your current computers.
Years of experience providing Microsoft support and Cisco network consulting has enabled Progent to build an unmatched ability for serving branch offices that need IT help with the responsiveness associated with with small firms but which includes professional communications, complete documentation, and compliance with enterprise IT standards. If your corporation has a remote office situated anywhere in California or any region covered by Progent's engineers, Progent can offer a wide array of in-person and on-line IT support services and system architecture assistance.
Progent's ransomware consultants can help your business to assess your ransomware defenses, monitor and guard your network, help with negotiating a settlement with a hacker, and rebuild an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the experience to finish your project quickly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and design offerings include expertise with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business needs.
Microsoft 365, previously branded Office 365, is Microsoft's extensive suite of productivity apps and cloud-hosted services available on a subscription basis. Microsoft 365 applications and cloud services are offered in a variety of subscription plans targeted at markets ranging from students and households to global enterprises. Progent can provide quick and affordable remote access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help your business to understand the many subscription plans available with Microsoft 365 and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid networks that transparently integrate local and cloud-based resources.
Progent's Cisco Catalyst 9100 Series 802.11ax AP consultants offer economical online and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their scope, Progent can concentrate on delivering high-value services where Progent faces few competitors. Mid-size businesses who utilize familiar independent consultants or who employ internal support staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more reliable, secure, and productive.
Microsoft supports seamless hybrid networks that integrate Microsoft 365 and on-premises Exchange deployments. This allows you to have certain mailboxes located on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help you with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.
Progent offers network services for medium size companies with 100 to 250 network users. The medium size company or work group has typically been an overlooked segment of the market for IT support services. The cost structures and service delivery models of major outside support organizations make them too costly for the typical small company or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an information network whose advanced technology and sophistication are often comparable to the information systems of much larger companies. Progent's support delivery model, which takes great advantage of online support, virtual network technology and 24x7 server monitoring, dramatically reduces the IT support costs of an SMB while offering the small organization with enterprise-level support from certified, IT experts knowledgeable in a wide array of midsized business network solutions. If your medium size organization or small business is looking for the quality of network help needed by a mid-size office without paying big-company prices, you need Progent.
Progent offers fast access to the skills of veteran Wi-Fi consultants who can help organizations to assess the benefits of Ubiquiti UniFi Wi-Fi access points for your business and help you to design, deploy, maintain, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to select, provision, and place UniFi Wi-Fi access points for optimal coverage and throughput.
Cisco's security and offsite connectivity solutions for small to mid-size companies represent a complete range of manageable protection products to let you safeguard your wired and wireless information system. Cisco's VPN product family includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that fit best with your business goals.
Progent offers quick access to the skills of seasoned wireless consultants who can assist organizations to determine the value of Ubiquiti UniFi wireless access points for your business and help you to plan, deploy, manage, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to select, provision, and place Ubiquiti UniFi Wi-Fi access points for your required coverage and performance.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Cisco CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's temporary IT staffing services allow you to respond to sudden increases in demand for IT professionals without incurring the costs and delays that come with identifying and recruiting reliable technical workers and without increasing your permanent head count.
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, infrastructure appliances like switches and wireless APs, and Internet-of-Things (IoT) devices such as sensors and robotics.
Progent's team of expert programmers, database architects, and program managers can assist large businesses to complete development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for high-level planning and program co-ordination or Progent can assist customers fill in expertise gaps by providing relational database architects and programmers skilled in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to integrate SharePoint with other data sources like SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also offers expertise with web development tools and can help businesses to create, enhance, troubleshoot, or port web-based applications to take advantage of the most current web technology.
Progent's Cisco Catalyst Wi-Fi 6 Wireless Access Point experts can provide affordable online and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to deal with technical issues that are within their scope, Progent is able to focus on offering high-value services where Progent faces little competition. Medium-size companies who utilize familiar independent consultants or who maintain internal support staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more reliable, protected, and productive.
In performing IT tasks for corporate customers, Progent uses a structured methodology driven by specified milestones in order to meet financial, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and expert implementation. All phases are recorded to provide a detailed summary of IT services performed and to assist in ongoing system maintenance.
Microsoft Virtual Server, hosted on the Windows Server 2003 operating system and based on technology first produced by Connectix, delivers the power necessary to carry out hardware reduction, software upgrade, and server isolation tasks via virtualization techniques in an enterprise-class computing network with advanced expandability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at companies who want to enhance ROI in software programming and testing, upgrading from outdated mission-critical applications, and server consolidation. Progent's professional Virtual Server experts can assist your company to assess and deploy MS Virtual Server.
Progent's Windows 11 consulting experts offer an array of services for Windows 11 such as Microsoft 365 integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, automated provisioning, and Help Desk support.
Cisco's Catalyst family of wireless controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi throughput by limiting the impact of RF congestion, improving wireless uptime with fast failover, and hardening data security by identifying cyber threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller technology.
SQL Server 2016 offers major improvements in speed, capacity, security, high-availability, mobile computing support, and integrated BI. Innovations include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, R language support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide online and onsite support to assist organizations of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and SCOM.
Progent's Microsoft-certified consultants can help your organization to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy device management solution or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT needs. Also, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Progent's Citrix consultants can help you to plan, deploy, manage, and troubleshoot a virtualized Windows application delivery and management solution built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network for delivering server-side and client-side applications, and Progent's datacenter management and support experts can help you to administer and maintain an off-site datacenter that features high uptime, enhanced protection, and fast recovery.
For small and midsize businesses, computer security and information assurance and compliance is excessively complex to stay ahead of but too risky to ignore. The largest biggest institutions have been breached, and the top cloud services have occasionally been taken down. It seems as though there's no place to run. Progent has made it economical for small and midsize companies to implement critical security projects successfully by providing the benefit of billed time to the nearest minute with no minimum billing for online help. You have the help of a world-class computer expert to deliver precisely the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of network security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a comprehensive security plan.
Progent is one of the most expert information technology consulting companies for creating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small companies get the full benefits of Microsoft Exchange 2000 under common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.
MS Office Communications Server provides IM and presence as part of an extensible, enterprise-grade package offering advanced security, seamless compatibility with popular Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and improved business efficiencies, increased individual productivity, and better IP protection with this easy-to-administer, fault-tolerant solution. Successful deployments of Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-certified professionals can deliver the skill needed to realize all the advantages of Microsoft Office Communications Server across your entire corporation.
Progent's Support Program for IT Service Providers lets you use Progent's consulting engineers while retaining your own brand as a seamless arm of your network consulting team.
Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for protecting the Internet-facing networks of any organization against a wide variety of attacks. Progent's Microsoft-certified ISA Server 2006 consultants can show you how to plan, cost-justify, test, implement, configure and support the Standard or Enterprise version of ISA Server 2006 on your network.