Progent can assist you with any aspect of Microsoft Azure integration such as requirements analysis, prerequisites assessment, solution architecture, pre-production testing, deployment, automated management, performance tuning, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help your IT staff to configure and debug firewall appliances and VPN tunnels so that your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft technologies to run in Azure including Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist your organization to create a hybrid cloud ecosystem that transparently combines physical datacenters with Azure-based services.
Progent offers technical support for medium size companies who have 100 to 250 network users. The mid-size company or work group has traditionally been an overlooked segment of the market for IT consulting expertise. The overhead and service delivery practices of major third-party support firms make them excessively expensive for the typical mid-size company or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an information system whose complexity and sophistication are often comparable to the networks of much bigger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual office technology and proactive server monitoring, significantly lowers the IT maintenance expenses of an SMB while offering the mid-size organization with enterprise-level service from certified, world-class experts with background in a wide range of small business technologies. If your mid-sized company or small business is looking for levels of network help appropriate for a mid-size office without paying big-company costs, contact Progent.
Progent's Cisco-authorized network engineers can show you how to build an economical, 24x7 Internet configuration architecture that can achieve 24x7 Internet access through a wide range of high availability Internet network technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to show you how to utilize the latest technology for fault tolerant Internet connections to build an affordable, fully redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet connections.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools from SentinelOne to defend endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to address the complete malware attack progression including blocking, identification, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats.
Progent's certified consultants can assist you to evaluate Microsoft Windows 7 to verify application compatibility and to determine its performance and reliability working with your applications. Progent's consultants can also show you how to evaluate the likely strategic advantages of moving to Microsoft Windows 7. If you decide that Windows 7 fits your business strategy, Progent can assist your IT organization to plan and carry out a smooth deployment of Microsoft Windows 7 from a previous release of Microsoft Windows.
Progent's wireless VoIP phone configuration experts offer online and on-premises support to help your organization create and manage a Cisco Wi-Fi VoIP phone deployment by providing services that can range from debugging the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the health of vital assets.
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and can create or update .NET applications rapidly and affordably.
Progent's Juniper Networks-authorized network engineer can assist you to plan and deploy Juniper Firewall and VPN platforms, optimize and support your network infrastructure, and upgrade smoothly from discontinued devices to current versions. Progent's Junos OS consultants can offer expertise with Juniper's premier network control software to help you to simplify the administration and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you maintain environments that include a mix of Juniper's OS platforms.
Server proliferation puts pressure on IT budgets and administrative resources. Server reduction through a virtual infrastructure promises lower TCO of hardware and quicker ROI, more leveraged utilization of servers, streamlined operations, increased network uptime, and easier management. Common usage scenarios for virtual servers are resource consolidation, economical hosts for mission-critical legacy applications running on obsolete operating systems, and inexpensive isolation of software development or evaluation systems from production systems.
Progent's seasoned ransomware recovery consultants can assist you to restore a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's Microsoft-certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with many sites, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your information security needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Emergency Microsoft Windows Server 2012 Clusters Support
Cisco's Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and management of wireless APs, tuning wireless performance by limiting the effect of RF congestion, enhancing wireless uptime with fast auto-failover, and strengthening security by identifying threats and analyzing traffic content based on user type and locale. Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller solutions.
Progent provided a wireless networking environment that enabled a school to improve efficiency and avoid the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for interfacing separate locations up to 2.5 miles apart and can extend to even greater distances. This wireless solution offered better performance and reliability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it provided immunity to local interference.
Email Guard by Postini provides continually upgraded spam and virus filtering, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service firm. If your organization is too small to qualify for a regular Postini license, you can still get the use of Postini's Perimeter Manager services via Progent's E-Mail Guard antispam and antivirus aggregation offering. Progent's certified email protection consultants can help you devise an email defense plan that includes spam filtering and antivirus services and processes.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Progent can provide onsite training designed for people who want to broaden their knowledge of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for Mac applications.
Progent's certified Windows Server 2022 consultants can assist your company to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.
Progent offers fast and affordable online access to a certified Oracle database administration expert or an Oracle software programmer. Progent offers comprehensive DBA services for all versions of Oracle including 10g and 11g and can also help design, create, update, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard replication tools and Oracle Recovery Manager.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800
Server proliferation puts pressure on IT budgets and management resources. Server reduction via a virtual architecture offers lower TCO of hardware and quicker ROI, more efficient use of servers, streamlined operations, enhanced network availability, and easier manageability. Typical usage scenarios for virtual machines include hardware consolidation, economical hosts for line-of-business legacy applications running on outdated operating systems, and inexpensive isolation of program development or evaluation systems from production systems.
Progent's Microsoft-certified Windows 11 consultants offer an array of services to support Windows 11 including Microsoft 365 integration, mobile management and synchronization, telecommuter connectivity, data and identity security, automated provisioning, and Help Desk Call Center services.
Progent's Cisco certified network infrastructure consultants can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent has created special security packages intended to deliver larger enterprises a professional and thorough security audit from a team of premier security engineers. All Progent's security evaluation packages incorporate a collection of services like automated scans from within and from beyond the network security perimeter, expert analysis of captured data by certified security engineers, production of a report explaining the results, plus a live concise executive outbrief and a detailed interactive outbrief for internal network engineers.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save up to half of time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it.
Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and repair a system-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit applications that you want to keep plus the latest 64-bit editions of software you wish to install.
Progent's wireless site survey and predictive modeling make it easy to design, install and troubleshoot a Wi-Fi LAN customized for your facilities, providing you a WLAN that has the reception, performance, density, QoS, data protection, and roaming ability your business requires. Wi-Fi survey services from Progent include remote predictive analysis for planning a Wi-Fi LAN and on-premises survey services for confirming, optimizing, and troubleshooting an operational wireless network.
Progent's consultants can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and custom education. Progent can assist clients to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac applications. Progent can also assist you with Apple iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud. For computer environments based exclusively on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your company's objectives.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous examination and significant work with information security architecture. ISSAP security experts possess comprehensive knowledge of access management systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-certified security specialists can help your business with all phases of architecture security.
Progent's support services for patch management provide organizations of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices scanners, network appliances like routers and Wi-Fi access points, and IoT devices such as alarms and robotics.
For Windows desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can assist you to design a XenDesktop environment that improves the strategic value of your information system; configure XenDesktop software with your physical and virtual servers, user computers, and peripherals; upgrade your older virtual desktop software to the latest releases of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your network managers to follow best practices to maintain XenDesktop effectively.
The QTS (formerly Herakles) Colocation Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now using the QTS Sacramento data center as a colocation facility or if you are planning on moving your primary or disaster recovery equipment to Herakles/QTS, Progent can provide a range of budget-friendly consulting services such as data center migration, system deployment and updates, network improvements, comprehensive project management services, virtualization expertise, offsite network monitoring, centralized system management, application programming, business continuity planning and testing, data security assessment, and the support of Progent's Test Lab.
Progent's engineers can deliver a variety of technical services to help companies of any size to install, administer, and support networks that include desktops, laptops, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's senior project management consultants can help set up testing environments to assess Windows 8.1 and develop and manage Windows 8.1 migration projects following leading practices.
Progent's pricing policy is to charge for phone service and in-person help by the minute. As a result, you are charged exclusively for delivered support. Progent does not impose a more expensive rate for off-hours or emergency support, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. Also, Progent imposes no minimum charge and asks no retainer for services provided during regular working hours. Many support organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates large invoices for fast repairs so you will not be forced to permit minor problems to stay unaddressed.
ProSight Reporting is an expanding family of real-time reporting utilities created to integrate with the top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises services to help you to design, install, optimize and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup technology.
Nagios and MRTG are useful, Open Source monitoring tools that run under the Linux OS and can be used to monitor UNIX networks, MS Windows systems, or multi-platform situations in which the Linux OS and Microsoft Windows run side by side. Nagios lets network support engineers to monitor network services such as POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to track the traffic through SNMP-enabled network devices such as servers, routers, and switches. Progent's network integration experts can help you use both these utilities to tune and troubleshoot your computer network.
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and can build or enhance .NET apps quickly and at low cost.
Progent's Cisco certified network infrastructure consultants can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by checking the state of critical devices.
Progent's consultants have delivered support for Dynamics GP and Great Plains software for over 20 years and Progent has delivered system integration, customization, education, and debugging services since the platform's original release. Progent can provide top-tier support for updating out of date Dynamics GP/Great Plains ERP systems. Progent can help your business to design, pilot, and carry out a cost-effective upgrade from a a legacy version to the latest version of Dynamics GP.
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help your business to configure your Fortinet firewalls to safeguard all your digital assets at the network edge, within the data center core, at branches, and in the cloud.
