Progent can provide affordable online assistance to help your business to plan, configure, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you get past specific technical roadblocks or major engagements to help you finish large-scale projects on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or support a highly available, protected and efficient infrastructure that aligns with your mode of computing. Progent can also provide remote and on-premises training for individuals or groups to help manage and use your iPhones and iPads in a safe, collaborative environment that maximizes the strategic value of your information system.
Progent's team of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry experience, at the forefront of IT service, performing a broad variety of technical projects for an extensive array of clients. Each Progent support professional shares a proven set of personal best practices that are incorporated into shared best practices training that Progent teaches its support team. This means that you get not only expert technical capability, but also a support engineer with proven methods for applying technical knowledge to resolve actual IT problems rapidly.
SQL Server 2016 introduces major enhancements in performance, capacity, security, high-availability, mobile computing support, and integrated business intelligence. Innovations include PolyBase for handling relational and non-relational databases simultaneously for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises support to help organizations of any size to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Microsoft Small Business Server is a low-cost suite of essential servers that provides the basis for a feature-rich but manageable information. The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires an IT consultant with hands-on background and extensive experience in designing and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, administering, and troubleshooting IT solutions powered by the SBS suite of servers and programs.
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, enhancing and repairing SCOM environments and can provide organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate critical issues detected by SCOM 2012.
Progent's Cisco-authorized IT consultants can show you how to design an economical, 24x7 Internet configuration solution that can deliver non-stop Internet access through a broad array of high availability Internet access products and services including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE consultants to show you how to apply the latest technology for fault tolerant Internet connections to build an affordable, fully redundant Internet network with automatic failover and other features to deliver fault tolerant Internet connections.
Progent can help you to utilize Cisco's networking technology to build a robust foundation for your onsite, private cloud, or hybrid-cloud data center and improve operations in vital areas such as hardware utilization, security and compliance, manageability, availability, and disaster recovery.
Progent's Cisco CCIE-certified network infrastructure consultants have extensive experience assisting Internet Service Providers to design, implement, manage, tune, and troubleshoot fault-tolerant, scalable network environments appropriate for shared public networks.
Progent's Technical Response Center (TRC) provides low-cost national after-hours remote support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts provide 24x7 telephone help and online secure computer access to isolate and repair network problems rapidly and economically.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to get an unbiased evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your core network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a more manageable and more secure AD implementation. Both versions also provide the ongoing advantages of state-of-the-art remote network monitoring and management technology. These benefits can include easier management, improved compliance with information security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and increased uptime.
Progent's Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's pool of veteran desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Exchange 2013 incorporates major improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features plus a revamped structure. These enhancements affect vital facets of IT including manageability, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential advantages of migrating to Exchange 2013, create a cost-effective validation and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.
Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your servers, peripherals {like printers, network infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices like alarms and robotics.
E-Mail Guard is a complete solution for defending against spam and viruses. E-Mail Guard handles the security and management of corporate email by offering constantly updated spam and virus blocking, policy management, content testing, and defense against email-based DHA and DDoS attacks. E-Mail Guard also includes monitoring, administration and reporting utilities plus outgoing email testing to help you fix your e-mail system and define and enforce company security policy.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables companies to realize all the advantages of bringing smart traffic control to their IT infrastructures. Cisco's switching product line allows you to enable features to make your IT network highly available to handle real-time requirements, expandable to facilitate growth, secure enough to protect restricted information, and capable of differentiating and controlling all traffic to streamline system performance. Progent's CCIE and CCNP certified consultants can show you how to select and integrate Cisco Catalyst switches that make sense for your company. In addition, Progent's certified security specialists can help you create a strategic protection plan and configure Cisco Catalyst switches so they help enforce your security policies. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis technology from SentinelOne to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely escape legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to automate the complete threat lifecycle including filtering, identification, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and real-time system-wide immunization against new attacks.
Progent's Microsoft-certified consultants can help businesses of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your company to move from a legacy version of SCVMM or from a third-party management system, and Progent can assist you to optimize and repair your current SCVMM 2012 ecosystem to make sure you realize the highest possible return on investment.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the state of vital assets.
Progent is one of the most qualified information technology support firms for creating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full advantages of Microsoft Exchange 2000 under common scenarios such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.
With the Catalyst line of switches for small and mid-size businesses, Cisco allows companies to gain the full benefits of bringing intelligent services into their IT infrastructures. Cisco's switching product line makes it possible to deploy capabilities that make your network infrastructure sufficiently robust to accommodate real-time needs, scalable to support growth, secure enough to guard confidential data, and designed for prioritizing and managing all traffic to optimize network operations. Progent's CCIE and CCNP certified consultants can help you select and integrate Cisco switches appropriate for your company. Also, Progent's CISSP certified security specialists can help you develop a strategic security plan and set up Cisco Catalyst switches so they powerfully support your security policies. Cisco Catalyst switches that Progent supports include Cisco's Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network running at peak levels by checking the state of vital devices.
Progent's Microsoft-certified consultants offer cost-effective online consulting and technical support for Microsoft Windows Server Essentials. Progent offers comprehensive project management support so you can plan and execute an efficient move from Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Progent can provide onsite education designed for people who want to expand their knowledge of the macOS and OS X operating system, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online classes for macOS and Mac OS X application software.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the spread of an active ransomware attack. Call 800-462-8800
The Certified Information Systems Auditor accreditation is a recognized qualification that indicates mastery in IS security audit and control. Certified by the American National Standards Institute, the CISA credential requires that consultants pass an extensive test administered by the ISACA professional group. Progent offers the expertise of a CISA-Premier network security audit consultant trained to help companies in the fields of IS audit process, IT enforcement, systems and architecture lifecycle, IT support, safeguarding of information assets, and disaster recovery preparedness.
Progent is convinced that a carefully designed and executed information system can be a crucial piece for accelerating any firm's success, and we follow this credo in our corporate network infrastructure. Progent has built a zero-downtime virtual office network that allows Progent's staff consultants and certified contractors to deliver fast and efficient service, collaborate closely on challenging projects, and experience career and personal growth from being a member of a dynamic company ethos of self motivation and freedom.
Progent's Microsoft-certified consultants provide small and medium size companies enterprise-class consulting support for SMS Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for change and configuration automation. System Center Configuration Manager 2007 is the new title for the change management solution previously called SMS Server. Configuration Manager 2007 offers a variety of new features to SMS Server 2003 including full automation, integrated Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progent's Microsoft certified consulting professionals can help you use SMS 2003 or Configuration Manager 2007 economically for streamlined OS and application deployment, security patch administration, application tracking, and licensing compliance. Progent's engineers can also help you to move efficiently from Systems Management Server 2003 to System Center Configuration Manager.
Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your company to upgrade from a legacy version of SCVMM or from another management platform, and Progent can show you how you to optimize and repair your existing SCVMM 2012 environment so you get maximum business value.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own brand as a transparent arm of your network consulting staff.
Progent can assist your business to design and implement an efficient migration from a UNIX-based IT system to a network based on MS Windows and suited for supporting Microsoft's powerful office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application experts can show you how to guard your data and reduce business discontinuity by developing an effective transition strategy that protects your current assets in UNIX software and technology. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of current infrastructure, migration planning and testing, MS Exchange migration services, data and application porting, and processor and storage system transition and economization.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create custom line-of-business programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting consultants can help you design reports that allow you to track your business more effectively, transforming uncooked data into useful insights into your company and customers.
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help assess your organization's preparedness either to block ransomware or recover rapidly after a ransomware attack. Progent will work with you directly to gather information concerning your existing security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build a cost-effective AV and backup system that reduces your exposure to a ransomware attack and aligns with your company's needs.
Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 such as designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Cisco certified networking experts offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
The sophistication and connectivity demands of Microsoft Windows Servers requires an IT consulting firm with practical expertise and in-depth knowledge in designing and integrating seamless, comprehensive network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent's IT services can assist you with planning, deploying, managing, and troubleshooting Windows Server systems that increase the business value of your IT system. Progent's consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Progent's data protection experts can help you to design, implement and manage a backup/restore solution based on MSP360 Backup technology to protect your resources hosted on any leading public cloud. Progent can provide monitoring and remote management to prevent data loss caused by human miscues, software errors, malicious insiders, and malware attacks like ransomware.
Cisco's {Catalyst wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi access points, tuning wireless throughput by reducing the effect of radio frequency congestion, enhancing wireless availability with fast failover, and strengthening data security by detecting threats and analyzing network traffic according to user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or carry out an efficient transition to Cisco's latest Wi-Fi controller technology.
Progent can help you in any and all facets of your migration to Exchange Server 2016 such as designing high availability architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining mass storage capacity required for your VMs, databases and log files; setting up HLB for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Microsoft Software Update Services Help and Support
Dynamics GP accounting offers analysis and reporting capabilities that let you monitor all operations, revenues and expenses, and market trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support expertise can enable you to create reports that let you understand your business more thoroughly, turning raw data into valuable management information. Progent is able to enhance your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to deliver specialized business software development and web commerce applications that integrate seamlessly with Microsoft Dynamics GP.
Microsoft Software Update Services Integration Support
Progent can supply small companies with an IT management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy appropriate IT products to enhance business processes so they match better with your corporate goals. Your business can develop and implement a well thought out information technology strategy without absorbing the expense of a full-time Chief Information Officer.
Progent's application experts can provide advanced consulting, custom programming, integration assistance, and online classes for popular applications covering key areas including ERP and MRP, financials, management analytics, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of experience delivering advanced consulting and troubleshooting services remotely, Progent can assist small businesses anywhere in the United States to eliminate the time and fees associated with travel and on-premises activity without sacrificing the effectiveness of consulting support.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to offer a unified mechanism for configuring and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of any size with all facets of building, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade efficiently from legacy releases of Virtual Machine Manager, develop processes for building and installing VMs and hosts, implement fault-tolerant compute and storage clusters, connect your private cloud resources with public clouds, configure virtual switches, develop and debug PowerShell scripts, and assist you to assess the potential business benefits of new technologies like Storage Replica and Host Guardian Service. Progent's certified hypervisor experts offer world-class Hyper-V consulting and VMware vSphere expertise.
Progent's certified SQL Server 2022 experts can assist your organization to evaluate the business case for migrating to SQL Server 2022 and can provide fast remote or on-premises contact with experts in solution design and integration, software development, SQL Server management, and cybersecurity.
Progent's certified Cisco IT security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services covering architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and high availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built platform, minimizing possible OS-specific security gaps.
Progent's UNIX platform consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise provides you with a convenient single consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
Progent can assist you in any facet of your migration to Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent's private cloud hosting service allows small and midsize organizations to run mission-critical applications like SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup replication and restore. You can use Progent's private cloud hosting service to eliminate large investments in the acquisition, maintenance, and management of network equipment and facilities while achieving the highest levels of network availability and security.
Progent's data protection experts can assist you to create, install and administer a backup solution based on MSP360 Backup software to protect your assets residing on any leading public cloud. Progent offers monitoring and management to prevent data loss resulting from user mistakes, software errors, malicious insiders, and malware attacks such as ransomware.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and can build or update .NET apps rapidly and affordably.
Progent is a leader in affordably delivering world-class IT help to small businesses. Progent's success in addressing the network service needs of the historically underserved small business sector is the cumulative result of major technical and operational breakthroughs that have removed much of the conventional costs out of administering network support, injected unmatched technical expertise into the support mechanism, and significantly streamlined the solution cycle.