Wireless Consulting Services
Online and On-Premises Help for Business Networks
Cisco Wireless IP Phone Integration and Troubleshooting
Integration Solutions for Cisco Wireless IP Phones
Cisco wireless IP phones are industrial-grade Wi-Fi handsets designed for professionals who are mobile within office, campus, warehouse, hospitality, health-care, retail or other environments where IT management requires more control, security and ruggedness than can be easily achieved in BYOD-style communications. The current generation of Cisco wireless IP phones are hardened devices with enhanced security and simplified manageability through tight integration with Cisco Unified Communications Manager. Built-in Bluetooth radios allow users to add Cisco or third-party wireless headsets for hands-free operation to maximize productivity. Support for the 802.11ac Wi-Fi standard improves consistency, range, density, and roaming capabilities.
Critical factors for a successful deployment of Cisco mobile wireless IP phones include a well-engineered network infrastructure with proper placement and configuration of wireless access points (APs) plus careful integration with Cisco Unified Communications Manager (CUCM) or Unified Communications Manager Express (CUCME) for call control. Progent's Cisco-certified CCIE network engineers and Wi-Fi integration consultants can help you successfully design, implement, manage and troubleshoot Cisco wireless IP phone solutions by providing services that include wireless site surveys to analyze usable RF spectrum, determine which types of Cisco access points should be used and where they should be placed. An important deliverable of Progent's wireless site surveys is the production of heatmaps showing your site's coverage plan.
Progent can also help you utilize Session Initiation Protocol (SIP) for call control with Cisco CUCM and Cisco Unified CME management tools. (See SIP and CUBE infrastructure solutions: SIP trunks and Cisco CUBE integration expertise.) Progent's Aironet wireless access point consultants and Meraki access point experts can help you deploy and manage APs that support your wireless IP phones. In addition, Progent's Cisco wireless infrastructure consultants can help you configure Cisco access points and wireless LAN controllers to implement advanced Quality of Service (QoS) features such as Call Admission Control (CAC) to optimize your wireless IP phone ecosystem.
Cisco's 8821 and 8821-EX Wireless VoIP IP Phones
Cisco's 8821 and 8821-EX Wireless IP Phones provide mobile on-premises workers the benefits of voice over wireless LAN (VoWLAN) communications in environments that support 802.11a/b/g/n/ac Wi-Fi. The 8821 Wireless IP Phone features a 2.4 inch color display, a durable case rated Mil-SPEC 810G for shock resistance and IP67 for dust and splash resistance, long-life batteries, a built-in full-duplex speakerphone, and an integrated Bluetooth 4.0 radio for wireless headsets.
Other features include enhanced encryption support for SHA-1 and SHA-2 signatures, fast and secure roaming (FSR) using 802.11r (Fast Transition) and Cisco Centralized Key Management, automatic certificate renewal on the device with SCEP support, and support for XML-based applications such as push to talk. A USB-to-Ethernet adapter allows you to download WLAN profiles for fast and accurate configuration. The 8821 works with a broad selection of Cisco Aironet and Cisco Meraki indoor and outdoor access points, and SIP call control is supported with Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
The 8821-EX Wireless IP Phone adds ATEX Class 1, Zone 2 and CSA Division 1, Class 22 compliance. This helps prevent sparking during temporary exposure within potentially combustible environments. The 8821-EX also features a case made of industry-standard yellow plastics, which makes it easy to locate the 8821-EX in an emergency.
Cisco's Legacy Wireless IP Phones
Several generations of Cisco wireless IP phones have reached end-of-sales status and may no longer be supported by Cisco. These legacy devices have been superseded by handsets with enhanced features such as bigger screens, improved resistance to shock and harsh environments, advanced Bluetooth radios, stronger encryption, faster roaming, compatibility with a broader selection of Cisco access points, and support for 802.11ac Wi-Fi. Progent offers management and troubleshooting support for legacy Cisco wireless IP phones and can also help you upgrade to current devices, which typically requires modernizing your WLAN ecosystem.
Legacy Cisco wireless IP phones supported by Progent include the Cisco Unified Wireless IP Phone 7925G and the Cisco Unified Wireless IP Phone 7925G-EX. Both these devices offer a more rugged design than earlier models and support Bluetooth 2.0 including Extended Data Rate. The 7925-EX includes ATEX Class 1, Zone 2 and IP64 compliance and is enclosed in a yellow case for easy recognition in the event of an emergency. Progent can also help you maintain or upgrade legacy 7921G model wireless IP phones, for which Cisco has announced end of support.
How Progent Can Help You Build Cisco Wireless IP Phone SolutionsSuccessful integration of Cisco's wireless IP phones can involve the configuration and fine tuning of many components of your Wi-Fi infrastructure including access points, routers and switches, wireless LAN controllers, and call management software. Updating your wireless VoIP phones often requires firmware updates to Cisco network appliances and software updates to Cisco management tools. Progent's Cisco-certified consultants can provide online and onsite expertise to help your IT team create and manage a Cisco wireless IP phone solution by delivering integration services that range from troubleshooting the configuration of a single IP phone or access point to providing project management outsourcing for updating the Wi-Fi infrastructure of an entire campus.
Progent's certified data security consultants can help you define and configure security policies for your wireless IP phones, access points and other Wi-Fi infrastructure so that your wireless ecosystems complies with your corporate standards, industry requirements, and government regulations.
Typical online consulting services provided by Progent to support Cisco IP phone deployments include:
- Perform wireless site surveys and identify RF problems and coverage issues
- Plan Aironet and Meraki access point selection, placement and configuration plan
- Configure and test Cisco wireless IP phones, routers, switches, APs, and wireless LAN controllers
- Configure encryption and authentication and resolve security issues
- Set up centralized management and automatic provisioning for wireless IP devices
- Review and update Cisco Unified Communications Manager (CUCM) for wireless IP phones support
- Resolve SSID and registration issues
- Fix mask issues for Cisco Unity Connection
- Update DHCP settings
- Tune QoS configuration including queuing and call control for wireless voice traffic
- Configure secure seamless roaming including interband roaming
- Troubleshoot connectivity problems with Bluetooth headsets
- Identify and resolve multipath problems
- Resolve coexistence issues with different versions of 802.11x protocols
- Introduction to Cisco Engineering Services
- Fast and Affordable Online Support from a Cisco Certified Internetwork Expert (CCIE) Network Engineer
- Cisco Firepower NGFW Firewalls: Configuration and Management Support
- ASA 5500-X Firewalls with Firepower Services: Setup and Management Services
- Cisco ASA 5500 Series Firewall Engineering Expertise
- Cisco PIX Firewall Troubleshooting Support
- Cisco Routers Configuration and Troubleshooting Support
- Cisco Wireless Deployment Support
- Cisco Aironet Access Points Consulting Help
- Cisco Small Business 100, 300 and 500 Wireless Access Points Consulting Help
- Cisco Catalyst 802.11ax Wi-Fi 6/6E Wireless APs Planning, Configuration and Troubleshooting Expertise
- Cisco WiFi Controllers Consulting
- Meraki Wireless APs Design Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Technical Support
- Cisco VoIP Phones and IP Video Desktop Phones Consulting Services and Wireless VoIP Phone Solutions
- Cisco Jabber Consulting and Support Services
- Cisco Catalyst Switches Engineering Expertise
- Cisco Nexus Switches Consulting and Support Services
- Cisco Meraki MS Switches Support and Troubleshooting Services
- Cisco Security and VPN Consulting Services
- SIP and CUBE Integration Solutions: SIP PSTN Trunks and CUBE Integration Consulting
- Cisco Duo MFA Two-factor Authentication Services for Teleworkers
- Design and Support for Cisco-powered Data Centers
- Data Center Design Expertise for ISPs
- Centralized Cloud-based and Hybrid Management Solutions for Cisco-powered Environments
- NetApp and Cisco Cloud Architecture Consulting Services
To find out more about Progent's consulting services for Cisco wireless VoIP phones, call
An index of content::
Windows Server Hyper-V 2016 Management Support and Help
Windows Server Hyper-V 2016 PowerShell Specialist
Hyper-V 2016 incorporates core features first developed for and proven on Azure, among the world's biggest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, expandability, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to support your vital applications, plan an efficient network topology for a cloud-based or hybrid installation, create and execute a smooth migration plan, educate your IT administration and support staff, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers maximum business benefit.
Meraki and Nexus Switch Computer Engineer
Consultant Services Meraki Switch Stacking
Cisco's Meraki family of switches are intended for environments ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote consulting expertise to help your company to plan and implement an efficient network solution based on Meraki switches, streamline network administration with Meraki's cloud-based management architecture, define policies to maintain security, develop and test a disaster recovery strategy, and troubleshoot technical issues related to any aspect of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a unified networking infrastructure.
24/7 GIAC Firewall Support
Security Company GIAC Certified
Global Information Assurance Certification was established in 1999 to validate the skill of computer security professionals. GIAC accreditations are recognized by companies and institutions all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with all of the network security capabilities covered within GIAC certification such as auditing network security mechanisms, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
Consulting for IT Service Providers On-site Technical Support
IT Services for Network Service Firms IT Consultant
Progent's Support Program for IT Service Firms lets you use Progent's consulting experts under your own brand as a transparent extension of your IT services team.
Progent's Management Team Consultancy
Progent Management Consulting Team
Progent's management team includes industry professionals with decades of experience delivering computer consulting services, troubleshooting, and long-term information system planning to businesses ranging in size from small offices to Fortune 500 companies. Great service requires great personnel, and Progent has put together a management staff able to provide customers with the best service value available anywhere.
Top Ranked Information Technology Consulting Microsoft Exchange
Microsoft Exchange 2003 Upgrade Consultant
Progent's Microsoft Certified engineers offer expert support for corporate-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you plan multi-site Exchange installations or updates and can supply onsite personnel to assist large companies with installations of Exchange Server 2007 in the or any region covered by Progent's consultants.
MS Virtual Server Administration Website Consultancy
24x7 Microsoft Virtual Machines On-site Technical Support
Microsoft Virtual Server, run on the Windows Server platform and powered by technology first produced by Connectix, delivers the power necessary to accomplish hardware reduction, software upgrade, and server isolation projects through virtualization technology in an enterprise-ready IT network with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server at companies who want to improve ROI in application programming and piloting, migration from legacy mission-critical software, and hardware consolidation. Progent's professional Virtual Server consultants can assist your IT staff to evaluate and deploy MS Virtual Server.
SQL Server 2017 Performance Tuning IT Consulting
SQL Server 2017 High Availability Remote Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of upgrading to SQL Server 2017 and can help your organization to plan and carry out a smooth migration of your current SQL Server environment to any deployment architecture including local, cloud-based, or hybrid. Progent's consultants offer remote or on-premises support services ranging from as-needed architecture assessment or debugging to end-to-end project management to make sure your SQL Server 2017 project is carried out on time and within budget.
System Center 2016 and Hyper-V Integration IT Consulting
Network Consulting SCDPM 2016
Progent has more than two decades of background deploying, and supporting the core platforms included with System Center and can help you to design, deploy, support, and fix your System Center 2012 R2 ecosystem to optimize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent can assist your organization to migrate to the latest version of Microsoft System Center from a previous one or from a third-party datacenter management platform to deliver the advantages of best-in-class deployment, automation, security and compliance, plus datacenter and application availability and performance monitoring.
Windows Server 2022 Secured-core server Support and Setup
Windows Server 2022 Hyper-V Consulting
Progent's Microsoft-certified Windows Server 2022 experts can help your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.
Select Topic: