Wireless Consulting Support
Remote and Onsite Help for Business Networks
Remote and Onsite Wireless Site Surveys and Predictive Modeling
Progent's Ekahau-certified Wi-Fi site design consultants can help you plan, configure, optimize, manage and troubleshoot a Wi-Fi network of any size and for any venue, offering a solution that delivers the coverage, performance, consistency, Quality of Service, security, and seamless roaming you require. Wi-Fi site survey services from Progent include remote predictive services for planning a Wi-Fi network and onsite survey services for validating, optimizing, and debugging an operational Wi-Fi network.
Progent's Wi-Fi experts are certified in the use of Ekahau's RF modeling and simulation software for designing your Wi-Fi deployment and Ekahau's spectrum analysis hardware for capturing Wi-Fi packets at your site to measure performance and detect problems. Progent's consultants have experience integrating all major Wi-Fi access point products and wireless controllers including legacy devices and newer 802.11ax WiFi 6/6E appliances.
Progent's Predictive Wi-Fi Planning Services
Progent's predictive Wi-Fi design services can be performed remotely and utilize advanced RF modeling, simulation, and analysis software to design an efficient wireless network. With predictive design, you provide Progent's Wi-Fi professionals with your floor plans and a description of your physical environment including walls, doors, cabling, elevator shafts, and building materials. You also specify your coverage, capacity, and performance requirements as well as any constraints. In addition, you estimate the types of endpoint devices your clients will use, the applications they will run, and the peak traffic volume they will generate. Progent will use your input to build a mathematical model of your facility and develop a plan that details the preferred vendor for your access points, the recommended number of APs, their optimal placement and antenna type, their most effective configuration and power settings, and their predicted performance.
Progent's On-premises Wi-Fi Site Survey
Progent's on-premises Wi-Fi site survey services utilize a specialized RF signal measurement device to help you validate, optimize, and debug an existing Wi-Fi infrastructure. This is commonly performed immediately after a new deployment or as a diagnostic tool to tune or troubleshoot a mature Wi-Fi LAN. Available throughout the U.S., Progent's on-premises Wi-Fi site survey services feature RF and security audits of your current Wi-Fi environment, testing for RF interference, detection of access point overpopulation, RF propagation modeling, plus confirmation of optimum quantity, location, and configuration for customer-specified Wi-Fi access points. Progent offers expertise with a wide range of APs and offers services that include Cisco Aironet integration, Cisco Meraki deployment and cloud management, Cisco Small Business 100/300/500 AP consulting, Cisco Catalyst AP solution design, Ubiquiti UniFi configuration, and Apple AirPort access point installation. The on-premises survey includes RF scanning as well as interviews with your IT management and end users to refine functional parameters for the WLAN. Progent's BICSI RCDD and Ekahau certified Wi-Fi survey engineers can generate heat maps that depict the current state of your Wi-Fi network and identity trouble spots in coverage, capacity, or RF interference. Progent can also propose cost-effective improvements that incorporate the latest Wi-Fi technology and deliver maximum business value.
Progent offers expertise for creating a state-of-the-art BYOD (Bring Your Own Device) environment by offering services such as iPhone and iPad integration and Android phone and tablet consulting. iPhones and iPads, Androids, Windows Phones, and other handheld devices can pose client density challenges and may also create transmit power mismatches that require special configuration of access points. Progent's Wi-Fi site survey services provide the insight needed to address these issues and design an affordable and effective BYOD implementation.
Deliverables for Progent's predictive and on-premises wireless site surveys can include:
- RF Spectrum Analysis for Wi-Fi. This includes detection of RF issues related to your facility's physical structure as well as other possible sources of interference so you can anticipate and resolve problems during the WLAN design phase.
- RF Coverage Maps in the form of heat maps (color RF contour images) for the areas requiring coverage to help select the optimal number and location of WAPs and identify RF leakage areas and coverage gaps
- Capacity Plan for defining and delivering the bandwidth needed to support all applications and users
- Cable Paths depicted as red line diagrams you can supply to cabling contractors
- Device Installation guidance on where and how to install wireless devices plus identification of special equipment that may be needed (NEMA enclosures, antennas, etc.)
- Infrastructure Requirements to specify all facility and networking resources needed to support the installation such as available switch ports, Power over Ethernet (POE), electrical power, and rack space
To download a single-page printable datasheet in PDF format describing Progent's Wireless Site Survey services, click:
Progent's Wireless Site Survey Datasheet. (PDF - 122 KB)
World-Class Network Infrastructure Expertise
Progent maintains one of the largest teams of certified Cisco CCIE network engineers of any independent IT support firm in the U.S. and can help you integrate your WLAN seamlessly into your corporate network. Progent can help you configure and manage Cisco routers, switches, and security appliances as well as Cisco Mobility products including WAPs and wireless LAN controllers. Progent also offers expertise with networking products from Juniper, Apple, WatchGuard, and other leading vendors. To learn about Progent's online and on-premises consulting services for Cisco wireless technology, refer to consulting and support for Cisco wireless products.
To help you with company-wide security and compliance issues, Progent offers the services of network security engineers who have earned advanced certifications from CISM, CISA, CISSP-ISSAP, GIAC, and CRISC. Progent's security specialists offer a broad range of online and on-premises services that include vulnerability audits, stealth penetration testing, and disaster recovery planning.
To ask Progent about professional support for wireless communications, phone
An index of content::
Citrix XenServer Consult
Top Rated Professional XenServer Virtualization
Progent's Citrix-certified engineers can help your company to understand the strategic benefits of XenServer as well as other Citrix platforms, and can help you to plan, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition analyze your existing XenServer environment and help you to enhance consolidation, performance, security and compliance, availability, and disaster recovery.
iPhone DNS Online Technical Support
iPhone remote access On-site Technical Support
Progent offers cost-effective remote assistance to assist you to plan, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you through specific technical roadblocks or major engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you build or maintain a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent can also provide online and on-premises training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented environment that maximizes the business value of your information system.
Small Business IT Outsourcing Computer Network Specialists
Tech Consulting Small Business Ransomware Recovery
If you have a small business IT system with 10 to 50 network clients, Progent's computer outsourcing services free your company from dependence on single independent consultant while giving you affordable and dependable access to enterprise-class network support. By providing network support service when you require it, providing advanced knowledge for key applications, offering value-added services such as 24x7 network monitoring, and charging only for support you receive, Progent offers you an affordable solution for optimizing the productivity of your small business network. Progent is the intelligent way for small businesses to create and maintain a robust and secure information network and to have quick access to the experienced help typically available only to businesses who can support a sizeable in-house IT organization.
Egregor ransomware hot line Professionals
ransomware business recovery Consult
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the progress of an active ransomware breach. Call 800-462-8800
SCDPM 2012 and Windows Server 2012 Support and Integration
SCDPM 2012 and SQL Server Consulting
Progent's Microsoft-certified consultants offer remote or onsite expertise to assist businesses of any size to design, deploy, manage, and repair a backup/restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of Data Protection Manager or from another backup/recovery system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent offers occasional help for resolving especially stubborn issues, or full project management support. Progent's consultants can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Data Center Colo Computer Consultants
Colocation Selection Support
Colocation sites make it possible for companies to share enterprise-class facilities for hosting computer hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your company with all aspects of your colocation program including selecting and migrating to a colocation facility, designing system topology, specifying hardware, on-site and remote troubleshooting, establishing remote system administration, and education your IT personnel.
Cisco Firewall integration Integration Support
Cisco ASDM Firewall Management Remote Support Services
Progent's certified Cisco IT security consultants offer expert PIX and ASA Firewall consulting support including infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack defense, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular gigabit appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of security, high throughput, and high reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating common OS-specific security gaps.
Support and Setup Windows SharePoint Services
SharePoint Server 2010 Integration
Progent's Microsoft-certified consultants offer organizations of any size consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for intelligently coordinating people, groups and information. Microsoft SharePoint provides a central spot for your employees or customers to connect to, manage, distribute and manipulate relevant data, files, and applications and to communicate with other people. SharePoint allows quicker and better decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the knowledge they've developed in a way that makes data convenient to locate, retrieve and apply. Progent's SharePoint experts can assist your organization to manage your existing SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.
Unified Communications Manager Express IT Consulting
Unified Mobility Support and Integration
Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, is the center of Cisco's communications and collaboration platform. Unified CM and Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating tightly with unified messaging applications such as Cisco Unified CM IM and Presence Service, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's Cisco-certified consultants offer effective and budget-friendly remote and onsite support to help businesses of any size to create and administer CUCM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum productivity. Progent's consultants can assist with any facet of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying Cisco ISR routers with CUBE VoIP networking support, designing UCS server clustering solutions for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
Onsite Technical Support Microsoft Exchange and Entourage
Macintosh and Exchange IT Consultants
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft certified consultants can help you install Microsoft Entourage and Exchange so your Mac users can work closely with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to get and transmit email, search the GAL, copy addresses, sync up appointments, and invite fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized one-on-one Entourage education.
CRISC Certified Online Support
Risk Assessment Online Technical Support
Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery plan in case of an IT system disaster. Progent can help you develop a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also help you create an affordable, non-stop system solution that addresses reliability issues involving a wide range of infrastructure technologies and processes.
ProSight Data Protection Services ECHO BDR Solutions Online Troubleshooting
Engineers ProSight DPS ECHO Backup and Recovery Services
ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses a low-cost end-to-end service for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup processes and allows rapid recovery of vital data, apps and VMs that have become lost or damaged as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information.
Emergency Job Opportunities Questions about Contract Network Consultants
Q&A about Recruiter Microsoft Consultant Contract Jobs
For answers to frequent enquiries concerning being a consultant at Progent, refer to Employment at Progent Frequently Asked Questions.
Microsoft CRM Technical Support Services
MSCRM Computer Consultant
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture profitable customer relationships. Built-in Sales and Customer Service components enable in-house staff to share information to help promote selling success and deliver steady, efficient customer service. Progent can configure the optimal network environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can help you combine Microsoft Dynamics CRM with your sales or customer support databases.
Help and Support Windows Server 2016 Hybrid Integration
Microsoft Support and Setup Windows Server 2016
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Hermes ransomware recovery Specialist
ransomware removal and file restore Technology Professional
Progent's ransomware experts can help you to assess your ransomware vulnerability, monitor and protect your network, help with negotiating a settlement with a threat actor, and restore an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
24/7/365 Microsoft Certified Expert Technology Consulting SharePoint Server
24x7 Technology Consulting SharePoint Server
Progent's Microsoft-certified experts can show you how to rationalize the economic justification for deploying SharePoint Server 2007, consult with you on the most appropriate edition of SharePoint Portal Server for your application, provide setup and integration expertise, help you to install MS SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint Portal Server 2007, develop a comprehensive security plan that encompasses portal solutions, and deliver troubleshooting and Help Desk services.
WiMax Consulting Services
Internet Connection Engineers
Progent can provide the cost-effective services of remote Internet connectivity consultants to help your company to assess or enhance your ISP services so your Internet connectivity solution matches your business requirements. Services available from Progent include assessment of your current bandwidth utilization, carrier and plan analysis and selection, network provisioning, and overseeing a seamless switchover to a new ISP and/or service arrangement. Provisioning can include optimizing existing routers and configuring additional ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
Select Topic: