Wireless Consulting Expertise

Progent's Ekahau-certified Wi-Fi site design consultants can help you plan, configure, optimize, manage and troubleshoot a Wi-Fi network of any size and for any venue, offering a solution that delivers the coverage, performance, consistency, Quality of Service, security, and seamless roaming you require. Wi-Fi site survey services from Progent include remote predictive services for planning a Wi-Fi network and onsite survey services for validating, optimizing, and debugging an operational Wi-Fi network.

Progent's Wi-Fi experts are certified in the use of Ekahau's RF modeling and simulation software for designing your Wi-Fi deployment and Ekahau's spectrum analysis hardware for capturing Wi-Fi packets at your site to measure performance and detect problems. Progent's consultants have experience integrating all major Wi-Fi access point products and wireless controllers including legacy devices and newer 802.11ax WiFi 6/6E appliances.

Progent's Predictive Wi-Fi Planning Services
Progent's predictive Wi-Fi design services can be performed remotely and utilize advanced RF modeling, simulation, and analysis software to design an efficient wireless network. With predictive design, you provide Progent's Wi-Fi professionals with your floor plans and a description of your physical environment including walls, doors, cabling, elevator shafts, and building materials. You also specify your coverage, capacity, and performance requirements as well as any constraints. In addition, you estimate the types of endpoint devices your clients will use, the applications they will run, and the peak traffic volume they will generate. Progent will use your input to build a mathematical model of your facility and develop a plan that details the preferred vendor for your access points, the recommended number of APs, their optimal placement and antenna type, their most effective configuration and power settings, and their predicted performance.

Progent's On-premises Wi-Fi Site Survey
Progent's on-premises Wi-Fi site survey services utilize a specialized RF signal measurement device to help you validate, optimize, and debug an existing Wi-Fi infrastructure. This is commonly performed immediately after a new deployment or as a diagnostic tool to tune or troubleshoot a mature Wi-Fi LAN. Available throughout the U.S., Progent's on-premises Wi-Fi site survey services feature RF and security audits of your current Wi-Fi environment, testing for RF interference, detection of access point overpopulation, RF propagation modeling, plus confirmation of optimum quantity, location, and configuration for customer-specified Wi-Fi access points. Progent offers expertise with a wide range of APs and offers services that include Cisco Aironet integration, Cisco Meraki deployment and cloud management, Cisco Small Business 100/300/500 AP consulting, Cisco Catalyst AP solution design, Ubiquiti UniFi configuration, and Apple AirPort access point installation. The on-premises survey includes RF scanning as well as interviews with your IT management and end users to refine functional parameters for the WLAN. Progent's BICSI RCDD and Ekahau certified Wi-Fi survey engineers can generate heat maps that depict the current state of your Wi-Fi network and identity trouble spots in coverage, capacity, or RF interference. Progent can also propose cost-effective improvements that incorporate the latest Wi-Fi technology and deliver maximum business value.

Progent offers expertise for creating a state-of-the-art BYOD (Bring Your Own Device) environment by offering services such as iPhone and iPad integration and Android phone and tablet consulting. iPhones and iPads, Androids, Windows Phones, and other handheld devices can pose client density challenges and may also create transmit power mismatches that require special configuration of access points. Progent's Wi-Fi site survey services provide the insight needed to address these issues and design an affordable and effective BYOD implementation.

Deliverables for Progent's predictive and on-premises wireless site surveys can include:

• RF Spectrum Analysis for Wi-Fi. This includes detection of RF issues related to your facility's physical structure as well as other possible sources of interference so you can anticipate and resolve problems during the WLAN design phase.
• RF Coverage Maps in the form of heat maps (color RF contour images) for the areas requiring coverage to help select the optimal number and location of WAPs and identify RF leakage areas and coverage gaps
• Capacity Plan for defining and delivering the bandwidth needed to support all applications and users
• Cable Paths depicted as red line diagrams you can supply to cabling contractors
• Device Installation guidance on where and how to install wireless devices plus identification of special equipment that may be needed (NEMA enclosures, antennas, etc.)
• Infrastructure Requirements to specify all facility and networking resources needed to support the installation such as available switch ports, Power over Ethernet (POE), electrical power, and rack space

World-Class Network Infrastructure Expertise
Progent maintains one of the largest teams of certified Cisco CCIE network engineers of any independent IT support firm in the U.S. and can help you integrate your WLAN seamlessly into your corporate network. Progent can help you configure and manage Cisco routers, switches, and security appliances as well as Cisco Mobility products including WAPs and wireless LAN controllers. Progent also offers expertise with networking products from Juniper, Apple, WatchGuard, and other leading vendors. To learn about Progent's online and on-premises consulting services for Cisco wireless technology, refer to consulting and support for Cisco wireless products.

To help you with company-wide security and compliance issues, Progent offers the services of network security engineers who have earned advanced certifications from CISM, CISA, CISSP-ISSAP, GIAC, and CRISC. Progent's security specialists offer a broad range of online and on-premises services that include vulnerability audits, stealth penetration testing, and disaster recovery planning.

If you wish to ask Progent about technical support for wireless LAN solutions, call 1-800-993-9400 or refer to Contact Progent.