Home-based Workers Support Specialists
Data Protection Services for Your At-Home Workers
Adding to your at-home or hybrid workforce can have a major impact on IT infrastructure, security, and business workflow. Progent has 20 years of experience helping small and medium-size businesses (SMBs) to plan, implement, optimize, manage, and debug network environments that incorporate teleworkers. Progent can help you to determine the appropriate technologies and adhere to best practices in creating and supporting a secure virtualized environment that promotes collaboration and delivers maximum value.
Progent offers remote services ranging from as-needed support for helping you past sporadic technical bottlenecks to full project management for implementing strategic initiatives.
Data Protection for Your At-Home Workforce
Data Protection involves processes and technologies for backing up and restoring critical data so as to minimize data loss and recovery time in case of storage system failures caused by hardware breakdowns, software glitches, human error, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to design and manage in hybrid network environments that incorporate private data centers, public clouds, and an at-home workforce. Progent offers expert support for popular cloud-based backup software and can provide data protection services that allow Progent to monitor and manage your backup and restore processes remotely. Progent can also provide the guidance of senior consultants who can help you design and test a disaster recovery/business continuity (DR/BC) strategy appropriate for your organization.
- Backup/Recovery solutions for at-home workers must address multiple types of endpoint devices. Progent can provide online access to consultants with expertise in a wide range of platforms for backing up Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iPads, tablets and smartphones. Popular backup/restore products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Symantec Backup Exec, CrashPlan, Acronis Backup and Recovery, Mozy, Retrospect, and Time Machine. To protect resources distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and features fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity plans commonly envision scenarios that require a rapid switch to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity planning specialists can help you to create, document and test a strategy for allowing your core employees to work temporarily from home.
To find out more about how Progent can help you create an at-home workforce solution, phone
An index of content::
Online Support Services Consulting Hourly Price
Consulting Hourly Price Consultancy Services Company
Progent's pricing policy is to charge for online service and in-person help by the minute. Consequently, you owe only for delivered services. Progent does not impose a more expensive rate for after-hours or priority support, and within California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent imposes no minimum charge and asks no monthly commitment for services delivered during normal business hours. Many support firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for fast solutions so you won't be forced to permit simple problems to stay unaddressed.
24-Hour Windows Server 2008 R2 Support
Microsoft Windows 2008 R2 Remote Support
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, security, fault tolerance, scalability, and flexibility that improve productivity of local, remote, and mobile workers. Progent's Microsoft-certified experts can provide cost-effective online consulting, troubleshooting, and training services to help your company to design, implement, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your network.
Exchange 2016 Office 365 integration Online Support
24/7 Exchange 2016 Upgrade Consultants
Progent can help your business in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your VMs, mailbox databases and logs; configuring HLB for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Conti ransomware hot line Engineer
Spora ransomware hot line Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the progress of an active ransomware attack. Call 800-462-8800
Service Reporting Online Help
Service Reports Computer Consultants
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed support activities. Unlike some freelance consultants or small support firms who provide scant documentation or specifics of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support reports sent by each consultant to every customer. The discipline of documenting and archiving support activity allows more effective support and eliminates a slew of common problems such as when a support customer is virtually held hostage to a consultant who won't release vital service information.
NinjaOne Automated Server Inventory Technical Support
Professional ProSight NinjaOne Server and Desktop RMM
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by checking the health of vital assets.
Remote Support Extended Call Desk
Extended Helpdesk Help and Support
Progent's Standard Help Desk Services provide a complete service desk solution that manages all facets of online desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount off Progent's normal desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.
SharePoint 2007 Technical Consultant
Microsoft Certified Partner Information Technology Consulting SharePoint Server 2007
Progent's Microsoft-certified consultants can help you evaluate the business justification for implementing Microsoft SharePoint Server 2007, consult with you on the appropriate edition of SharePoint Portal Server for your application, provide setup and integration services, assist you to set up Microsoft SQL Server as a back-end database manager, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint 2007, develop a company-wide security plan that encompasses portal technology, and provide maintenance and Help Desk services.
802.11ax wireless controller Integration Services
Cisco Expert 9800-80 wireless controller Consulting
Cisco's Catalyst line of wireless controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi APs, tuning wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with fast failover, and hardening data security by identifying threats and analyzing traffic content according to user class and location. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's modern wireless controller technology.
MOM 2007 Network Consulting
Operations Manager Network Consultants
Mid-sized businesses can derive all the advantages of Microsoft Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Certified network support experts. With Progent's economically priced network support packages, mid-size organizations can choose a simple co-sourcing service program based on Operations Manager with network monitoring, proactive warnings, comprehensive system analysis, Help Desk support, and remote troubleshooting. For businesses with mission-critical environments who need high availability networking, Progent offers a complete round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to provide mid-size company networks world-class availability, protection and productivity.
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