Offsite Workers Computer Support Consulting
Infrastructure Setup Support for Your Remote Workers
Expanding your at-home workforce can have a significant impact on IT infrastructure, cybersecurity, and your business workflow. Progent has two decades of background helping small and medium-size businesses to design, implement, tune, administer, and debug network environments that support a remote workforce. offsite workers. Progent can assist your company to select the appropriate technologies and follow leading practices in creating and maintaining a safe virtual ecosystem that facilitates teamwork and delivers top business value.
Progent offers online services that range from as-needed consulting for guiding you over occasional technical roadblocks to comprehensive project management for successfully completing business-critical initiatives.
Configuring Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure required to support an at-home workforce can be especially challenging if you have to accommodate a mix of worker-owned equipment such as desktop and notebook computers, routers, and Wi-Fi appliances from various manufacturers and with a variety of operating systems and firmware releases. Progent's experience providing online support for legacy as well as modern technologies in a virtual office environment allows you to make efficient use of your existing infrastructure and provides you with ready access to expertise for making necessary upgrades. Progent offers a range of remote services to help you create a high-functioning work-at-home infrastructure.
Virtual Private Network (VPN) Integration
Virtual Private Network (VPN) technology allows you to create a secure connection that allows a home worker to access remote IT assets at your corporate datacenter or in the cloud. Progent can help you deploy and manage VPN connections for your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your at-home workers set up Cisco's popular AnyConnect client software to provide secure VPN connections for a broad range of endpoint devices such as Windows, Mac, Linux, iOS, and Android.
Virtual Desktop Infrastructure (VDI) Configuration
Virtual Desktop Infrastructure (VDI) technology allows a home worker to view and interact with a remote computer's desktop. This gives network managers significant control over the computing environment and security of at-home workers and provides home workers with a familiar and consistent computing experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise
Router Configuration Routers connect home computer networks to the Internet and can support VPN tunnels, local Wi-Fi, and firewalls. Progent offers expert online support for configuring routers from a variety of manufacturers. See router configuration from Cisco-certified consultants
Wi-Fi Network Setup Home Wi-Fi Network, shared by an entire household and guests, are used by many at-home workers to connect to their router and the Internet. This can create performance as well as security issues. Progent can help you resolve these issues by providing services that include Cisco Aironet consulting, Cisco Meraki Wi-Fi integration, and Ubiquiti Wi-Fi consulting
Robust Internet Access The way you select ISPs and implement access to the Internet affects the speed and availability of connections between at-home workers and the corporate network. Business-critical applications may require redundant Internet access to fall back on in case the primary connection fails. Progent can provide guidance for selecting ISPs, choosing appropriate bandwidth packages, and setting up high-availability connections to the Internet. Refer to Internet connectivity solutions.
Contact Progent for Remote Workforce Expertise
To learn more about how Progent can help you build an efficient network infrastructure to support your at-home workforce solution, phone
An index of content::
Aironet Wave 2 Wi-Fi AP Online Technical Support
IT Consulting Aironet
Progent's Cisco certified wireless networking experts can provide economical remote and on-premises help for end-of-life and modern Wave 2 Aironet Wi-Fi APs and Progent can help your business to plan and manage wireless environments that incorporate indoor and outside/industrial Aironet APs.
Case Study MOM
Microsoft Operations Manager Example Application
Before Progent's MOM-based solution, network issues were handled reactively, after users were impacted by them. With the help of proactive, computer generated alerts and trend reports sent by MOM, Progent can now fix system problems before they becomes serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can resolve incipient problems before clients suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to offer small company IT systems enterprise-class service continuity, safety and productivity.
NodeZero Certified Cybersecurity Pen Testing Security Company
NodeZero Penetration Testing Protecting
Progent's certified cybersecurity consultants can run NodeZero-powered threat assessments to make sure your security defense tools and policies are properly set up and effective.
Largest Midsized Office IT Outsourcing Firm
Mid-size Office Small Business Outsourcing IT
Progent provides IT support for medium size companies who have 100 to 250 system users. The mid-size business or office has typically been an overlooked segment of the market for IT consulting expertise. The overhead and service delivery models of large outside support firms make them too expensive for the typical small company or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an IT network whose complexity and capability are frequently comparable to the networks of much larger companies. Progent's service delivery model, which takes full advantage of remote support, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the IT support costs of a small-medium business while offering the mid-size company with big-company support from certified, world-class consultants with background in a wide array of small business technologies. If your mid-sized organization or small business is looking for the quality of IT support appropriate for a medium size organization without paying enterprise prices, call Progent.
Telecommuting Configuration
Telecommuting Online Technical Support
Progent has 20 years of experience assisting small and medium-size companies to plan, deploy, optimize, administer, and troubleshoot IT networks that support at-home workers.
Exchange 2013 Active Directory Outsourcing
Online Consulting Exchange 2013 Security
Exchange Server 2013 includes significant enhancements to the capabilities of Exchange 2010 and introduces powerful innovations plus a redesigned architecture. These enhancements affect key areas such as manageability, availability, security and compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment strategy, and train your IT team to manage your Exchange 2013 solution. Progent can also provide ongoing online consulting and management for Microsoft Exchange 2013.
SQL Server 2017 Migration Online Technical Support
SQL Server 2017 and Power BI Technology Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can help you to plan and implement a smooth migration from your existing SQL Server deployment to SQL Server 2017.
SonicWall TZ300 Firewall Security Audits
SonicWall NSA 5650 Firewall Consulting
Progent's SonicWall firewall consultants can show you how to deploy, manage, and update SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end security plan and build security into your business operations.
Remote Monitoring and Reporting IT Services
Operations Manager Network Consulting
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and fixing System Center Operations Manager solutions and offer companies of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to remediate critical problems detected by Microsoft SCOM 2012.
Integration Firms Consultant Hourly Rate
Remote Troubleshooting Consultant Cost
Progent's pricing policy is to charge for online support and on-site visits by the minute. As a result, you are billed just for received services. Progent does not demand a higher rate for off-hours or priority service, and within California or in areas where Progent provides on-premises service, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. Also, Progent applies no service activation fee and requires no monthly commitment for support services provided during regular working hours. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity does away with large invoices for quick solutions so you won't be forced to allow simple problems to stay unaddressed.
Online Support Redhat Linux
Mandriva Linux Professional
Progent's Linux consulting experts provide small and mid-size companies and developers assistance with administering and maintaining Linux computers that coexist with Microsoft-based technology. Progent offers your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of experience provides you with a convenient one-stop source to help you create and manage a protected and robust cross-platform connectivity and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
WannaCry ransomware recovery Specialists
Specialist Spora ransomware recovery
Progent's ransomware consultants can assist you to assess your ransomware vulnerability, monitor and guard your network, assist with settlement negotiations with a hacker, and restore an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Urgent Computer Consultants Exchange 2007
Exchange 2019 Server Integration
Progent's Microsoft-certified professionals have 20 years of background planning, installing, and maintaining messaging solutions for businesses in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email environment offers protection, service continuity, easy connectivity for remote and wireless users, time-saving administrative utilities, and seamless integration with telephony. Progent provides consulting and support services for Exchange 2016, Microsoft Exchange 2013 Server, Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003, and MS Exchange 2K. Progent can also assist small or mid-size companies to upgrade to Exchange 2016 or Microsoft Exchange 2013 Server.
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