Expanding your at-home workforce may have a major effect on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Anchorage organization to pick the appropriate technologies and follow best practices in building and operating a safe virtual solution for teleworkers that promotes collaboration and returns maximum business value. Progent offers support services ranging from on demand expertise for getting you over challenging IT roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can help Anchorage, Alaska organizations to with any aspect of creating a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, data security, data protection solutions, and unified management.

Network Infrastructure for a Remote Workforce
Configuring the network infrastructure required for an at-home work environment can be especially complicated if you have to accommodate a mix of personal equipment like desktop computers and laptops, Internet routers, and wireless APs from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's experience delivering remote help for both outdated as well as modern technologies in remote office venues allows you to make efficient use of your available infrastructure and offers fast access to expertise for making necessary updates. Support services offered by Progent to assist your company to implement a productive work-at-home ecosystem include:

  • Virtual Private Network (VPN) technology makes it possible to establish a secure connection for authenticated remote workers to use IT assets situated at your company data center or in a public cloud. Progent's consultants can help you to configure and manage VPN access between your at-home workforce and your key network resources by providing remote VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can help your telecommuters to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a broad range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and use a data center computer's desktop. This technology provides network managers more control over the digital environment of telecommuters and ensures remote users a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewall services. Progent can provide expert remote consulting for setting up home routers from a variety of vendors. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting an entire household and visitors, are commonly used by telecommuters to access their router for work. This can create performance as well as security problems. Progent can help businesses to resolve these issues by delivering services like Cisco Aironet integration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi wireless access point integration assistance.
  • Internet connectivity methods impact the speed and availability of connections between at-home workers and the company data center. Business-critical processes might require redundant Internet access in the event the primary connection breaks. Progent offers guidance for selecting Internet service providers, choosing sensible service bundles, and setting up high-availability Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Anchorage, Alaska company, call 1-800-993-9400 or go to Contact Progent.