Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware requires time to work its way across a network. For this reason, ransomware attacks are commonly launched on weekends and at night, when IT personnel may be slower to become aware of a penetration and are less able to mount a rapid and forceful defense. The more lateral progress ransomware can manage inside a target's system, the more time it will require to recover core operations and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to help you to carry out the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can help businesses in the Atlanta metro area to locate and quarantine breached servers and endpoints and guard clean resources from being penetrated.
If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Available in Atlanta
Current variants of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any accessible backups. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make automated restoration almost impossible and basically knocks the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a settlement payment for the decryption tools required to recover scrambled data. Ransomware attacks also attempt to exfiltrate files and TAs require an additional payment in exchange for not posting this data on the dark web. Even if you are able to rollback your system to a tolerable date in time, exfiltration can pose a big issue according to the nature of the downloaded data.
The restoration process subsequent to ransomware penetration involves several crucial phases, most of which can be performed concurrently if the recovery team has a sufficient number of members with the required skill sets.
- Quarantine: This urgent first step requires arresting the sideways spread of ransomware within your IT system. The longer a ransomware attack is allowed to go unrestricted, the more complex and more costly the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery engineers. Containment activities include cutting off affected endpoints from the network to minimize the spread, documenting the IT system, and protecting entry points.
- System continuity: This covers restoring the network to a minimal useful degree of functionality with the least downtime. This effort is usually the top priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also demands the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and line-of-business applications, network architecture, and secure remote access. Progent's recovery experts use advanced collaboration platforms to organize the complicated restoration process. Progent understands the importance of working quickly, tirelessly, and in concert with a client's management and network support staff to prioritize tasks and to get vital resources back online as quickly as feasible.
- Data restoration: The effort necessary to restore data impacted by a ransomware assault depends on the condition of the systems, how many files are encrypted, and which recovery methods are needed. Ransomware attacks can destroy key databases which, if not gracefully closed, might have to be reconstructed from the beginning. This can apply to DNS and AD databases. Exchange and SQL Server rely on AD, and many financial and other business-critical platforms are powered by SQL Server. Some detective work may be needed to locate clean data. For instance, non-encrypted OST files may have survived on staff PCs and laptops that were not connected during the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators.
- Setting up modern AV/ransomware defense: Progent's ProSight ASM incorporates SentinelOne's machine learning technology to give small and mid-sized companies the advantages of the same AV technology used by some of the world's biggest enterprises such as Netflix, Visa, and NASDAQ. By delivering real-time malware blocking, classification, mitigation, restoration and analysis in one integrated platform, ProSight ASM lowers total cost of ownership, simplifies management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with hackers. This requires working closely with the victim and the insurance carrier, if any. Services consist of establishing the type of ransomware used in the attack; identifying and establishing communications the hacker persona; verifying decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; establishing a settlement and timeline with the TA; checking adherence to anti-money laundering sanctions; overseeing the crypto-currency transfer to the TA; acquiring, learning, and using the decryptor tool; troubleshooting decryption problems; building a pristine environment; mapping and reconnecting datastores to match precisely their pre-attack condition; and restoring computers and services.
- Forensics: This process is aimed at uncovering the ransomware assault's storyline across the network from beginning to end. This audit trail of the way a ransomware attack progressed through the network helps you to assess the impact and brings to light gaps in rules or processes that should be corrected to prevent future break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for anomalies. Forensics is usually given a high priority by the cyber insurance provider. Since forensics can take time, it is essential that other key recovery processes like business resumption are performed concurrently. Progent maintains a large team of IT and data security experts with the knowledge and experience needed to perform the work of containment, business resumption, and data recovery without disrupting forensics.
Progent's Background
Progent has delivered remote and on-premises network services across the United States for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes consultants who have been awarded high-level certifications in foundation technology platforms including Cisco networking, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications including CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial and ERP applications. This broad array of expertise gives Progent the ability to salvage and integrate the undamaged parts of your network following a ransomware attack and rebuild them rapidly into an operational network. Progent has collaborated with leading insurance providers including Chubb to help organizations clean up after ransomware attacks.
Contact Progent for Ransomware System Restoration Services in Atlanta
For ransomware system recovery consulting services in the Atlanta area, call Progent at 800-462-8800 or visit Contact Progent.