Expanding your telecommuter workforce may have a significant effect on network architecture, security, and corporate workflows. Progent has 20 years of background helping SMBs to plan, deploy, administer, optimize, and debug IT environments that support work-from-home employees. Progent can help your Minnetonka organization to pick the right tools and adhere to leading practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers services that go from as-needed expertise for getting you past occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Minnetonka, Minnesota companies to succeed with any facet of creating a high-performing work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security monitoring, data protection solutions, and unified management.

Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure required for a remote work environment can be especially challenging if you must accommodate a mix of worker-owned hardware like desktop computers and notebooks, routers, and wireless appliances from an assortment of manufacturers and with a mix of OS software and firmware releases. Progent's background delivering online support for both legacy as well as current technologies in virtual office venues enables you to make cost-effective use of your available infrastructure and offers ready access to top-tire consultants for making essential updates. Support services available from Progent to assist your company to implement a high-functioning work-at-home ecosystem include:

  • VPN connectivity makes it possible to create a secure connection for authorized at-home workers to access IT assets located at your company datacenter or in a public cloud. Progent's consultants can help your company to deploy and maintain VPN connections between your at-home workforce and your various network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can help your at-home workers to utilize Cisco's popular AnyConnect client software for secure VPN tunneling for a wide range of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to see and interact with a remote computer's desktop. This technology provides IT managers more control over the digital environment of telecommuters and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect home computer networks to the Internet and support VPN connections, local wireless networks, and firewall services. Progent can provide expert remote support for integrating routers from a range of vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting the whole family and guests, are commonly utilized by telecommuters to access their Internet router for work. This can create throughput and cybersecurity problems. Progent can help businesses to mitigate these issues by delivering expertise that include Aironet integration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi wireless AP setup help.
  • Internet access methods affect the speed and availability of connections between telecommuters and the company data center. Vital processes may demand redundant Internet connections in case the primary connection fails. Progent offers guidance for picking ISPs, choosing appropriate service bundles, and integrating fault-tolerant Internet access. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Minnetonka, Minnesota company, phone 1-800-993-9400 or refer to Contact Progent.